I bought tickets from the Lawson website.. then it asked me to login to print the QR code etc.. I remember the email I used and the 4 digit number password and phone number I used.. but still won’t let me log in..? It says incorrect details which I know clearly it’s correct becos as soon as I bought the tickets i quickly attempt to log in.. just keeps saying incorrect details.. they only just sent me an email confirmation that they complete payment and few other reservation details but no QR code which I’m not sure why they can’t just send us the QR code directly to our email rather than telling us to login in their page and do it ourselves ? Has anyone had this problem? Becos I’m worried when we get there they won’t let us in? Thanks!!

I just bought tickets through Lawson for a visit at the end of June. Unfortunately (after waiting in an online queue for 2 hours!), the only time slot we could get was 4pm. The museum says it closes at 6pm. Any suggestions about how to make the most of our short 2-hour visit?

Do you need to make a Lawson account before you buy the tickets online?

Hello, does anyone know if the museum will be open to tourists soon? Japan has been open since October but even through JTB I am unable to purchase tickets to the Ghibli museum. This is very disappointing and was planned to be a highlight of our visit next month.

Hello I live in the UK, can you help me with where I can purchase tickets from please Thank you

What is the best way to secure a 10am ticket for the Ghibli Museum, and how far in advance should I/can I book, once tickets/borders open to international tourists? Is booking through Lawson’s the easiest way, or should I look for an international reseller?

Hi I purchased the museum ticket from lawson website. Is it ok if I have a typo in my name (one letter is missing)? Would it be a problem during the entry process?

I’ve just booked two tickets via Lawson. I’ve logged in and have my bar code. I’m just worried at the pricing... I’ve paid 1000yen for an adult ticket yet the prices direct from Ghibli’s own Tripadvisor site seem to suggest £34!!! Really don’t want to let me down who I’m taking by finding out we’ve been duped... What are others experience of Lawson?

Hello! I bought the tickets yesterday and I got sent an email saying I need to present both my passport and a printout of My Page, but I can't register on "My Page". Whenever I try it just let's me try to login but never register. Do I really need this printout? and if so, how do I get it?

ID Check for Ghibli Museum Hi! My friend in Tokyo helped me get two tickets for the Ghibli Museum. However, I just realized that the person who purchased it has to be there but she will unfortunately have work that day and does not have time to make it to the museum. Will they let me in if I have a photo of their ID/passport, photo, and proof of allowance? Thank you!