‪Official Taxi Tenerife‬

تعليقات حول - ‪Official Taxi Tenerife‬, ‪Granadilla de Abona‬

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المطاعم
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قد تتضمن التعليقات معلومات حول سلامة المسافر في هذه المنشأة.

3.5
59 تعليق
ممتاز
‪20‬
جيد جدًا
‪15‬
متوسط
‪4‬
سيئ
‪3‬
سيئ جدًا
‪17‬

Martyna K
3 مساهمات
الأصدقاء • مايو 2022
‪The service was absolutely horrible, the driver did not let us in without masks which is fair enough, he also did not accept card which is odd in this day and age but we still withdrew money from cash machine and went ahead with the ride, we have noticed that the driver added extra charges before and after the ride, when we confronted him he was rude and took our money and said he won't give us change and will call police, after few minutes he threw the change in my face and said he will call the police on us. Seems like a scam, scaring people with police so they don't have to give you the change because they are scared of being in trouble, also made few racist comments and said not to come back to Tenerife again, we do not recommend it one bit. 1 star*‬
كُتب بتاريخ 11 مايو 2022
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Helga K
مساهمة
أبريل 2022
‪Avoid! Terrible service. Our flight was delayed so we called you to change the pick-up time for nine people.
Then we found out that they have 24 hours policy.‬
كُتب بتاريخ 2 مايو 2022
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Nicola S
لندن, UK3 مساهمات
يناير 2020
‪Avoid a taxi Con from Tenerife South Airport
On a recent visit to Tenerife we pre-booked and prepaid Official Taxi Tenerife for a return journey to and from our Hotel for our 4 night stay.
The journey from the airport to our hotel went smoothly although we noticed a change at the airport desk where staff was reduced to one person and they no longer give out a mini bottle of water to each person, which we always thought was a nice gesture on arrival.
Towards the end of our stay on the eve before our departure I called to re confirm our pick up time.
On the day of departure, the taxi did not arrive at the arranged time.
During the 20 minutes we waited I tried to call the office a number of times but the calls went unanswered both to the landline and mobile numbers provided.
The Hotel also tried to call but to no avail.
We eventually asked the hotel to call us a taxi. I was still trying to call Official Taxi Tenerife when the hotel taxi turned up.
In that very moment they answered the phone and I explained the situation, the lady at the other end of the phone asked me to pass her to the taxi driver called by the hotel.
After a brief conversation the taxi driver took us to the airport and Official Taxi Tenerife were obviously going to settle the fare.
Tenerife taxi told the taxi driver that we were supposed to be picked up from a different hotel, which was completely untrue as we had confirmation via email for drop off and collection from the same hotel. Furthermore without any dialogue we were taken to the correct Hotel on arrival without any problem at all.
Once we reached the airport I went to the Official Taxi Tenerife desk to seek some explanation.
The lady behind the desk seemed very surprised to see me as maybe they do not expect people to challenge such a bad service in person.
I was told lies!! Firstly, I asked why they told the taxi driver that we were supposed to be picked up from a different hotel. At the same time I showed her the confirmation email to prove her wrong!!!
Secondly I was told that the internet was down. Thirdly I was told that they don’t open until 9am which is completely insane operating from a kiosk in the terminal building.
She kept changing her story and was panicking as she was running out of excuses.
The moral of the story is do not pre-book any taxi company as we had the same thing happen to us one year ago with a different company but funnily enough the exact same order of events in this scenario.
Once they have your money they delibveratley do not turn up for the return leg at which point another taxi is arranged and paid for in a panic saving them the cost of the return leg originally booked with them.‬
كُتب بتاريخ 7 فبراير 2020
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Tosal
‪Santa Cruz de Tenerife‬, إسبانيا35 مساهمة
ديسمبر 2019
‪Official Taxi Tenerife es una compañía de transporte de viajeros muy profesional y que se distingue por la honradez de su personal.
Recomendado para quienes desean la garantía de un precio justo y una atención especial.‬
كُتب بتاريخ 21 يناير 2020
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Macpak19
13 مساهمة
العائلة • ديسمبر 2019
‪Having a pram and carrying bags is always a nightmare for anyone but the taxi drivers have big cabs that the peaks go straight into the back no need to fold pram and get bags out etc well done‬
كُتب بتاريخ 11 ديسمبر 2019
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Paul D
‪Ballymena‬, UK324 مساهمة
أكتوبر 2019
‪Got the taxi from Tenerife South Airport to Los Cristianos and found the service very quick and efficient in getting us transferred with minimal hassle. Cost €26.16.‬
كُتب بتاريخ 16 نوفمبر 2019
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Sergey A
سانت بطرسبرج, روسيا4,449 مساهمة
يناير 2019
‪С прошлого нашего опыта поездки на такси этой фирмы остался осадочек - мы были без мобильного интернета и не распечатали ваучер отеля с местоположением на карте острова. Назвали Лос-Хихантес и название. До Хихантеса доехали более-менее, а потом началась комедия(( У водилы не было мобильного интернета. Он несколько раз довозил нас до каких-то отелей, нам не нужных, потом куда-то звонил, долго консультировался и вез нас к следующему ненужному отелю...Потом нам это надоело и мы у очередного не нужного отеля вышли, привели сотрудника рецепции к машине и сотрудник объяснил горе-таксисту, как добраться)))
В этот раз нам попался таксист знающий. Хотя теперь мы сами знали, как до отеля доехать, у нас был ваучер с локацией отеля и был мобильный интернет))) Ну а довезли до места нормально.‬
كُتب بتاريخ 16 أغسطس 2019
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Thank you for your comment, sometimes when the drives are new they can get a little bit confused as there is so many Hotels in the island. We are glad that your second experience with us was better. We hope to see you again soon:D
كُتب بتاريخ 10 نوفمبر 2019
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TarmonTenerife123
مساهمة
الأصدقاء • أغسطس 2019
‪They are sound until they have ur money.....yes myself and my girlfriend had a few drinks but I always tip everyone! During the day everything is ok, but when ur comes to nightfall things change! Three times this week they did me and my girlfriend out of money!....first they said I gave €10 when I gave €20....I’m very careful with my money but I doubted myself! The next night I was more careful the total was €6 so I gave €20......seeing the €10 and hearing the four coins of change which I thought were 4 €1 coins I jumped out of the taxi thinking I had found a nice taxi man....only to find that he had giving me 4 20cent coins!!! I love Tenerife but this has shown me a different side which I want everyone to be aware of....CHECK YOUR CHANGE! Hope ye enjoy ur hols just a heads up!‬
كُتب بتاريخ 7 أغسطس 2019
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Thank you for your comment, but you have wrote it on the wrong page. We are "Official Taxi Tenerife" and we only work with pre-booked taxis.
كُتب بتاريخ 10 نوفمبر 2019
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Catriona A
مساهمتيْن
الأصدقاء • يونيو 2019
‪Yesterday evening, left a grey holdall with silver metal squares around handles in a taxi which dropped me off. I'm only here for a few days. It had shoes flip flops shorts tshirts et in. Dropped off Las America's. Please please help. Taxi drove off with it still on backseat‬
كُتب بتاريخ 15 يونيو 2019
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Thank you for your comment, but we are a private transfer company and this has nothing to do with our transfers. Please try calling the taxis of the area where you took the taxi from. Good luck!:D
كُتب بتاريخ 10 نوفمبر 2019
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RugbyfanDewsbury
Dewsbury21 مساهمة
مارس 2019
‪Booked on line - more expensive than the standard tariff but no hanging around on arrival - just report to the office in arrivals. Bang on time for the return journey. Very clean taxis with driver who tried their best to be friendly. Would certainly use them again.‬
كُتب بتاريخ 5 أبريل 2019
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Thank you for your comment, we are very happy that you enjoyed your experience with our company. We hope to see you again soon!
كُتب بتاريخ 14 يونيو 2019
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عرض نتائج 1-10 من أصل 59
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