Classic Wings
4.5
09:00 ص - 05:00 م
الاثنين
10:00 ص - 06:00 م
الثلاثاء
09:00 ص - 05:00 م
الأربعاء
09:00 ص - 05:00 م
الخميس
09:00 ص - 05:00 م
الجمعة
09:00 ص - 05:00 م
السبت
09:00 ص - 05:00 م
الأحد
09:00 ص - 05:00 م
عرض كامل
نبذة
Duxford، كامبردجشاير، إنجلترا
الجوائز
جائزة Travellers' Choice
2022
اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج4.5
189 تعليق
ممتاز
166
جيد جدًا
11
متوسط
1
سيئ
2
سيئ جدًا
9
paulsG8237BR
Duxford, UKمساهمتيْن
زوجان • أبريل 2023
Amazing experience! I was lucky enough to fly in the spitfire and it was incredible! All staff were brilliant and considerate and even looked after all my family who came. We were allowed plenty of time afterwards for photos and were really looked after. Massive thanks to Barry the pilot and Trevor for looking after us. Looking forward to the next time I will be back!
كُتب بتاريخ 2 مايو 2023
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Raychxuu
Woking, UK151 مساهمة
بمفردك • أبريل 2023
This was an experience that exceeded expectation. The Rapide is a twin engined 1940s biplane. The minute you get in it is like walking into a time warp. As the engines start up it shakes and rattles, as it should do. The seats are comfortable and in my opinion put many modern airliners to shame. The engines, as expected are quite noisy and offer the idea of what a flight in a twin engine WW2 bomber might be like. With the headwind we had a 25 minute flight down to the city of London and got in some extra time due to traffic at city airport. Must have flown about 200ft from the tip of the shard and flew around all major Thames located landmarks up to the Eye/Westminster. Plenty of tight turns so people on both sides could do photos and then a slightly faster trip back to Duxford from the tailwind. We had a perfectly executed cross wind landing and barely felt the wheels touch
كُتب بتاريخ 1 مايو 2023
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Vic Dakin
Chelmsford, UK16 مساهمة
سبتمبر 2022
Similar to other reviews, the customer service is appalling. I went up in a Harvard but had zero comms with the pilot. Not only was this unsettling, but I thought dangerous too, especially as I was supposed to take control of the aircraft, handing it back after a couple of minutes. How can you do that and listen to instructions with no comms? The headset I was given stopped working as soon as we started taxiing and I had no way of communicating with the pilot for the duration of the flight. I told Classic Wings about it as soon as we landed, and whilst they promised to "do something about it", they of course, never did. It really did detract from what should have been a fantastic experience. This was a very expensive trip and all my follow up emails to them have gone unanswered. It's a lottery as to what aircraft you get. Some will have comms, some won't. It's disgraceful.
كُتب بتاريخ 14 يناير 2023
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Thank you for taking the time to review your flight.
A few points we would like to pick up on - “similar to other reviews” is hardly fair. As you can see we score very highly on TA and have done year on year. We fly thousands of very happy customers so this is far from the norm.
That being said we never want anyone to be unhappy or disappointed in our products so we take your review very seriously.
It certainly is not “a lottery” in terms of our aircraft. We operate a consistent fleet and have been doing so for well over 30 years making us the longest standing flight experience company in the UK.
Vintage aircraft and particularly the Harvard are very noisy and it is fair to say comms are sometimes a challenge. Our pilots are all extremely experienced and would never continue a flight that they felt in anyway compromised flight safety.
We have searched our emails for any matching your username here and have so far failed to find any correspondence but it is of course possible it is under a different name. It’s hard to follow up on a review made in January when the flight would have been during the season which finished in October.
We really are sorry that you feel we fell short of your expectations as this is something that never sits well with us. We pride ourselves on making incredible memories for the thousands of happy customers we fly. Hopefully you will visit us again in the future.
كُتب بتاريخ 23 يناير 2023
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NiHao T
فاراناسي, الهند5 مساهمات
زوجان • سبتمبر 2022
We booked the Dragon rapide flight and they had to cancel it. We had driven all the way from Wales and we're left stranded and they offered us a replacement flight a month and a half later. I requested a refund as one of our party is disabled and they refused.
كُتب بتاريخ 24 نوفمبر 2022
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We are so sorry you feel we have let you down. Unfortunately weather is something that is totally out of our control. We always go out of our way to offer a selection of alternative dates and extend voucher validity dates to ensure nobody looses out. Our industry standard terms and conditions are available to view at the time of booking and also with your confirmation.
كُتب بتاريخ 7 يناير 2023
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dedicatedtraveller
Bishop's Stortford, Herts, England6,021 مساهمة
سبتمبر 2022
We visited Duxford on a glorious sunny day, so going up in the Dragon Rapide was a no brainer!
I'd been up in the silver one 40 years ago... think it's aged better than me! Yesterday we went up in the blue one.
All the staff were very friendly, helpful and all had a lovely manner when talking to you.
Personally I think £45 is a VERY fair price...
The views very wonderful and clear - if you know the area, it's great being able to see things from above.
The fact it's noisy, not exactly smooth, and 'banking' is a hoot!! all adds to the fun/thrill of the flight!! You sure appreciate the invention of the 777, Dreamliner etc for our generation!
HIGHLY recommend doing it.
I will save up and do the Spitfire flight for sure now!
I'd been up in the silver one 40 years ago... think it's aged better than me! Yesterday we went up in the blue one.
All the staff were very friendly, helpful and all had a lovely manner when talking to you.
Personally I think £45 is a VERY fair price...
The views very wonderful and clear - if you know the area, it's great being able to see things from above.
The fact it's noisy, not exactly smooth, and 'banking' is a hoot!! all adds to the fun/thrill of the flight!! You sure appreciate the invention of the 777, Dreamliner etc for our generation!
HIGHLY recommend doing it.
I will save up and do the Spitfire flight for sure now!
كُتب بتاريخ 18 سبتمبر 2022
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Guy R
Kettering, UK205 مساهمات
سبتمبر 2022
A wonderful Tiger Moth flight on Wednesday.
After previous postponements due to high winds the flight went ahead on that day and was wholly memorable.
One piece of advice for future customers - always check the local weather forecast to ensure there are no high winds due that day.
Adam was an excellent instructor for the time I was able to take over the controls and explained matters perfectly. (He does this for enjoyment in addition to his day job as an airline pilot).
After previous postponements due to high winds the flight went ahead on that day and was wholly memorable.
One piece of advice for future customers - always check the local weather forecast to ensure there are no high winds due that day.
Adam was an excellent instructor for the time I was able to take over the controls and explained matters perfectly. (He does this for enjoyment in addition to his day job as an airline pilot).
كُتب بتاريخ 15 سبتمبر 2022
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Andrew B
كندال, UK8 مساهمات
سبتمبر 2022
My family arranged this flight in a Tiger Moth as my 70th birthday treat. We live over 200 miles away from Duxford, so having chosen a date, we booked accommodation for two nights - and watched the weather forecast anxiously (as we had been doing for the previous fortnight)!
Fortunately, the weather seemed set reasonably fair for early September, and the forecast hardly changed over the previous six days. We were therefore horrified to receive an email at 9pm on the night before the proposed flight on the following morning, to be told that flying was cancelled for the morrow due to an unsuitable forecast.
However, the ticket did include one free access to Duxford Imperial War Museum, and one at half price, so we went anyway, and had a great day there; highlights including several flights by Spitfires. At what had been our booked flying time, though, the weather seemed (to our layman's eyes, admittedly), perfect, apart from a moderate breeze.
Classic Wings did offer us another slot first thing the following morning, and made a really special effort for us. We returned to Duxford, where I was flown by the very experienced and capable Andrew, and had a truly wonderful experience, which I would highly recommend - real flying! I now also have a video of the whole flight (didn't realise I was on Candid Camera!).
Apparently, the problem with the Tiger Moth is its susceptibility to even modest cross-winds, which had also been the issue the previous day, so even what appears a lovely day may be unsuitable, depending on the wind direction and its gustiness.
Conclusion: a great experience, and one I'd love to repeat. But be aware of the uncertainty of flying conditions and be prepared for last-minute postponements. Try to make a point of keeping in touch with Classic Wings in the days approaching your flight date so that you can avoid messing up your own commitments and enabling you to re-book without fuss - should the need arise. Had we been advised earlier about potential (however slight), problems regarding the booking, we might have been able to cancel our accommodation and re-book. Head Office at Classic Wings, though, are very helpful.
Fortunately, the weather seemed set reasonably fair for early September, and the forecast hardly changed over the previous six days. We were therefore horrified to receive an email at 9pm on the night before the proposed flight on the following morning, to be told that flying was cancelled for the morrow due to an unsuitable forecast.
However, the ticket did include one free access to Duxford Imperial War Museum, and one at half price, so we went anyway, and had a great day there; highlights including several flights by Spitfires. At what had been our booked flying time, though, the weather seemed (to our layman's eyes, admittedly), perfect, apart from a moderate breeze.
Classic Wings did offer us another slot first thing the following morning, and made a really special effort for us. We returned to Duxford, where I was flown by the very experienced and capable Andrew, and had a truly wonderful experience, which I would highly recommend - real flying! I now also have a video of the whole flight (didn't realise I was on Candid Camera!).
Apparently, the problem with the Tiger Moth is its susceptibility to even modest cross-winds, which had also been the issue the previous day, so even what appears a lovely day may be unsuitable, depending on the wind direction and its gustiness.
Conclusion: a great experience, and one I'd love to repeat. But be aware of the uncertainty of flying conditions and be prepared for last-minute postponements. Try to make a point of keeping in touch with Classic Wings in the days approaching your flight date so that you can avoid messing up your own commitments and enabling you to re-book without fuss - should the need arise. Had we been advised earlier about potential (however slight), problems regarding the booking, we might have been able to cancel our accommodation and re-book. Head Office at Classic Wings, though, are very helpful.
كُتب بتاريخ 8 سبتمبر 2022
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Claire H
مساهمتيْن
أغسطس 2022
BEST DAY EVER! And it wasn't even my flight!
After having to postpone my husband's first Spitfire flight and excellent correspondence and understanding from the team at Classic Wings, we were absolutely blown away by how well we were looked after from the moment we arrived at Duxford.
The whole experience was absolutely amazing, the briefing, the anticipation as we watched the flights go before us, and the personal attention which was given to us before, and after the Spitfire flight.
The flight itself, I am told, was smooth, exciting, absolutely fantastic and everything we hoped it would be for him, and
in the words of my husband, "a childhood dream"....
Thank you to all at Classic Wings for looking after us so well, with special mention to Keith and Laura for a fantastic day, and of course Gez the pilot, who has THE best job ever....
After having to postpone my husband's first Spitfire flight and excellent correspondence and understanding from the team at Classic Wings, we were absolutely blown away by how well we were looked after from the moment we arrived at Duxford.
The whole experience was absolutely amazing, the briefing, the anticipation as we watched the flights go before us, and the personal attention which was given to us before, and after the Spitfire flight.
The flight itself, I am told, was smooth, exciting, absolutely fantastic and everything we hoped it would be for him, and
in the words of my husband, "a childhood dream"....
Thank you to all at Classic Wings for looking after us so well, with special mention to Keith and Laura for a fantastic day, and of course Gez the pilot, who has THE best job ever....
كُتب بتاريخ 1 سبتمبر 2022
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Jason M
4 مساهمات
زوجان • أغسطس 2022
Had a Harvard experince as a gift from my partner. An absolute thrill.Definately going back.Brlliant
كُتب بتاريخ 14 أغسطس 2022
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BazzytheCat
Milton Keynes, UK109 مساهمات
زوجان • أغسطس 2022
1st attempt…
Purchased a ‘Tiger Moth’ experience for my dad at Christmas. Arrived in July and was told upon arrival we’d have to wait for a phone call to see if he could fly due to it being windy. We waited for a few hours to then be told the flight would not take place and would have to rebook. No problem, nothing they could do really.
2nd attempt…
Arrived 13th August to a beautiful warm day with an 8mph wind (yes I checked throughout the day). We could see the planes taking off and thought there would be no issues this time round. We arrived at the desk and was told 1 of the 3 Tigers had broken down, so the flight time was changed by a couple of hours. We waited around for the additional time and went back to the hut to check where my dad was given a flight briefing but was then told the flight was delayed again because of the wind…
Now, this was very strange as we were watching there was a Tiger Moth already in the air, and when it came back down someone else got in and it took off again. So, I went to the desk for an update and was told it was too windy by the guy on the desk, so I pointed out the plane that had just that second took off with someone in it and was then told the pilot was saying they didn’t want to fly anymore because it was getting too hot and windy, despite just taking off in the exact same conditions. Clearly we were being given the run around because the wind hadn’t changed all day long…
When trying to get a refund we were again fobbed off and told we’d have to call head office, basically just passing the buck. According to the T&C’s you can’t get a refund, so it means we will have to spend another 4 hrs in the car to try again in the hope my dad might get a flight. Like, how many attempts does it take to get up in one of these planes. I’m betting if it was a pay on the day setup those planes would be going up all day long. But once they’ve got your money, what can you do….
Obviously I understand if the conditions aren’t right the planes can’t fly, however the conditions were the same the whole day long. Being told the planes couldn’t fly, whilst they were still flying is being told porky pies in my book. I’m guessing the pilot didn’t want to fly, which isn’t the same as couldn’t fly.
Take my advice. DON’T BOOK a Tiger Moth experience, because you might have to come back time after time after time to try and get it off the ground, of which there’s no guarantee it will happen. You could come back dozens of times and not get a flight due to the conditions. As we found out, in 8mph winds on a perfectly hot cloud clear day, we still didn’t get one. Save your money, time and the stress. Furthermore, there should be a clause in the T&C’s that if you fail to get a flight on the second attempt you can get a refund, otherwise the process just never ends….
Purchased a ‘Tiger Moth’ experience for my dad at Christmas. Arrived in July and was told upon arrival we’d have to wait for a phone call to see if he could fly due to it being windy. We waited for a few hours to then be told the flight would not take place and would have to rebook. No problem, nothing they could do really.
2nd attempt…
Arrived 13th August to a beautiful warm day with an 8mph wind (yes I checked throughout the day). We could see the planes taking off and thought there would be no issues this time round. We arrived at the desk and was told 1 of the 3 Tigers had broken down, so the flight time was changed by a couple of hours. We waited around for the additional time and went back to the hut to check where my dad was given a flight briefing but was then told the flight was delayed again because of the wind…
Now, this was very strange as we were watching there was a Tiger Moth already in the air, and when it came back down someone else got in and it took off again. So, I went to the desk for an update and was told it was too windy by the guy on the desk, so I pointed out the plane that had just that second took off with someone in it and was then told the pilot was saying they didn’t want to fly anymore because it was getting too hot and windy, despite just taking off in the exact same conditions. Clearly we were being given the run around because the wind hadn’t changed all day long…
When trying to get a refund we were again fobbed off and told we’d have to call head office, basically just passing the buck. According to the T&C’s you can’t get a refund, so it means we will have to spend another 4 hrs in the car to try again in the hope my dad might get a flight. Like, how many attempts does it take to get up in one of these planes. I’m betting if it was a pay on the day setup those planes would be going up all day long. But once they’ve got your money, what can you do….
Obviously I understand if the conditions aren’t right the planes can’t fly, however the conditions were the same the whole day long. Being told the planes couldn’t fly, whilst they were still flying is being told porky pies in my book. I’m guessing the pilot didn’t want to fly, which isn’t the same as couldn’t fly.
Take my advice. DON’T BOOK a Tiger Moth experience, because you might have to come back time after time after time to try and get it off the ground, of which there’s no guarantee it will happen. You could come back dozens of times and not get a flight due to the conditions. As we found out, in 8mph winds on a perfectly hot cloud clear day, we still didn’t get one. Save your money, time and the stress. Furthermore, there should be a clause in the T&C’s that if you fail to get a flight on the second attempt you can get a refund, otherwise the process just never ends….
كُتب بتاريخ 13 أغسطس 2022
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Thank you for taking the time to leave a review.
Conditions have been extremely challenging this weekend and the safety of our customers always has to come first. Unfortunately the nature of operating vintage aircraft mean that it’s not always possible to run to exact schedules.
We fly thousands of extremely satisfied customers every season and have done for the last 35 years.
كُتب بتاريخ 14 أغسطس 2022
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Lorraine L
مساهمة
If it's raining on the day of my husband's flight do you still fly?
StuartEtheridge
نورويتش, UK36 مساهمة
Safety is always our first priority so naturally weather is a consideration.
If it’s unsuitable on the day of your flight you will be able to book an alternative date.
Of course we will do everything we can to fly you on the day of your original booking.
I have appendix cancer could I still be allowed to fly in the tiger moth I feel ok in myself could get aboard only other thing would I have trouble using the parachute I have fistulas in my abdomen this is a bucket list thing I always wanted to do
StuartEtheridge
نورويتش, UK36 مساهمة
Hi David
We certainly don't have an issue with that at all but would ask you to seek advice from your doctor to ensure there is no risk to you.
Providing your doctor is happy then so are we.
Stuart @ Classic Wings
