‪Tramp2lean Leyland‬

تعليقات حول - ‪Tramp2lean Leyland‬, ‪Leyland‬

‪مراكز ترفيه وألعاب‬
طالع المزيد
تم الإبلاغ عن إغلاق هذا الموقع بشكل دائم
نبذة
المدة المقترحة
ساعة - ساعتان
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تحسين هذا الإدراج
المنطقة
أفضل الأماكن القريبة
المطاعم
141 على بُعد 5 كيلومترات
معالم الجذب
93 على بُعد 10 كيلومترات

3.5
17 تعليق
ممتاز
‪8‬
جيد جدًا
‪1‬
متوسط
‪2‬
سيئ
‪0‬
سيئ جدًا
‪6‬

Sam W
6 مساهمات
العائلة • يناير 2022
‪This place is awful. Booked online from 9am. Arrived and it was freezing, nothing was ready and there were no staff to be seen. It was run by two teenage girls who didn't know what they were doing. The large inflatable took 45 mins to blow up so by the time it was ready we were leaving. No music on as it needed to warm up which also took 45 minutes. The whole place is shabby with toys that don't work and are old and mouldy. The sensory room was nothing more than a few tents and a ball pool! Will not be going back.‬
كُتب بتاريخ 15 يناير 2022
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Oliver E
مساهمة
أكتوبر 2021
‪Had a party here very rubbish we was late into the party rooms by 30 minutes and when you tried to enter the room they tell you to get out in a rude manor no staff on reception to serve drinks for the kids when they were very sweaty wouldn't recommend this place for party's AT ALL‬
كُتب بتاريخ 16 أكتوبر 2021
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Alisha M
مساهمة
العائلة • أغسطس 2021
‪Absolutely disgusting customer service!
We had not even been in the trampoline park for 15minuets when my daughter 2 years old fell down a hole under neath the trampolines! Luckily she had no injures but left Absolutely distraught!
When I went and told the girl at reception she new exactly where I was onabout and her and another girl ran on the trampoline to push the bouncy castle back over the hole!.
When we asked for a refund which was totally acceptable for 15 minuets of play and my child left distraught the young girl behind reception got all defence and kept showing the waiver that was signed.

My daughters dad went in not even an hour later to speak to the manager who was not their so he left his number for the manger to ring and asked to see the hole where she fell down, only for them to show him a different hole on the trampolines!!!

When questioning the girls they lied and said they didn't know about the hole she fell down! But when I told them they ran straight to the hole and covered it up with the bouncy castle as she said the bouncy castle must of moved!! She lied numerous of times!

It was been a week and still had no contact from the manager no apology no nothing Absolutely disgusting. So lucky my daughter didn't have any injuries.‬
كُتب بتاريخ 27 أغسطس 2021
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F H
‪Bradford‬, UKمساهمة
العائلة • مايو 2021
‪I was very impressed since my last visit (Pre-Covid), newly renovated internal space, with new services such as a range of fitness classes. Not to mention a great place to book parties/functions, etc. Highly recommended due to the customer service I received along with the location which is easily accessible amd discreet.‬
كُتب بتاريخ 11 مايو 2021
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Cath B
‪Chorley‬, UK22 مساهمة
العائلة • أكتوبر 2019
‪Very disappointing from when we got there til when we left . Far to many childrens partys on at the same time, For such a small warehouse. There woz 2 partys, then 2 more partys were waiting for them to leave , and then some1s party were actually trampolining. If there woz a fire we.d all be dead. And the staff were far to young to be in charge of partys in big groups‬
كُتب بتاريخ 12 أكتوبر 2019
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G P
مساهمة
العائلة • يناير 2019
‪*Please Share*
Don't book your parties with Tramp2Lean Leyland...(recently under new management)

I booked and paid for in full my daughters party via their website for Saturday 5th January, over a month later I went in to the centre to change the date to Thursday 3rd, I was told Saturday 5th hadn't been booked into their diary but it was fine to change to the 3rd and I'd receive £75 back on the day.
I turned up on Thu 3rd to be told I was booked in for Fri 4th and they had already sent a member of our party home. There was another party booked for Thu 3rd. We had to wait in reception for 30 minutes whilst the staff tried to sort out the mistake, not knowing if we were even going to have the party.
I paid £150 for exclusive use of the trampolines for an hour and the party room for 30 minutes. As did the other party. We both had 30 minutes on the trampoline shared and 30 minutes on our own. As the other party left at 5.30pm we were rushed into the party room and I had to set it all up whilst the children were sat waiting, I should have had an hour to do this beforehand.
After trying to get a phonecall back from the two bosses for 5 days I have just been told I won't be getting any money back as I had a party, the parents were given free coffee by their staff when we were stuck for 30minutes in reception, which we didn't ask for, but it cost them money so apparently that's a reason to not get any money back too.
I still haven't had an apology from the bosses, which I pointed out on the phone, but the staff on the day apologised so apparently that's enough.
Everyone makes mistakes, but to be told outright on the phone I booked the wrong day not the boss who wrote it in the diary, (even though it wouldn't of been £75 difference for the Friday) and not have an apology or even a good will gesture of any kind is appauling.
All this ruined my daughters 5th Birthday party.
After speaking to the other parties parents I was told this has happened twice in the past month and the parents got the same rude response.
I'm now seeking advice from the Ombudsman.‬
كُتب بتاريخ 8 يناير 2019
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Rebecca C
11 مساهمة
العائلة • نوفمبر 2018
‪This is a trampoline park with lots of soft footballs on the trampolines. It has a soft play area and a bouncy castle upstairs. They have recently installed a sensory room (I haven't seen it yet) and a gate at the top of the stairs which is a great improvement. We like the fact it is a quieter park, the little ones get to explore and play a lot more freely. The only downside was we turned up and it was booked for exclusive use, however they did apologise (although their Facebook page hadn't stated anything about the exclusive use party). The kids were upset but we went for lunch and came back and the kids soon cheered up.‬
كُتب بتاريخ 5 نوفمبر 2018
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sophie h
‪Leyland‬, UK49 مساهمة
رجال الأعمال • أغسطس 2018
‪I visited tramp2lean on Tuesday 10am-11am with a few toddlers. The session was run by activate with Andy. The kids enjoyed 40 minutes of bouncing and chasing Andy around, then 20 minutes of singing. The session was reasonably priced at £5 for first child and £1 for every every other child I entered (this does not include the price of trampoline socks if you have never visited before). The children had a wonderful morning and were absolutely knackered afterwards.‬
كُتب بتاريخ 15 أغسطس 2018
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ymjeffers
‪Chorley‬, UK23 مساهمة
الأصدقاء • يوليو 2018
‪Went to kids party clean place but absolutely no health safety measures!!!! 2 kids looking after party of 20 kids my grandchildren included they could not care what happens was surprised no child had broken bone !!!! I asked girl several times to check the kids especially boys notorius be boisterous ha but nothing done several kids were crying as too rough and nobody in charge!!!!?? Including little girl bout 4 who was trampled on and hurt! Bin twice now wouldn't recommend highly !!!!!! No air con kids sweating looking starved i
Of oxygen awful!!!!! Came home after an hour awful awful sorry to say needs looking at on health and safety as these places franchised so nobody checking!!! I will be taking this further enjoy at ur peril!!!! Soz‬
كُتب بتاريخ 7 يوليو 2018
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sophie h
‪Leyland‬, UK49 مساهمة
العائلة • أبريل 2018
‪Took my 2 year to a bounce class here. He really enjoyed himself and it tired him out before nap time. I'll definately visit again and again.‬
كُتب بتاريخ 29 أبريل 2018
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