‪Fleet Air Arm Museum‬
‪10:00 ص - 04:30 م‬
الأربعاء
10:00 ص - 04:30 م
الخميس
10:00 ص - 04:30 م
الجمعة
10:00 ص - 04:30 م
السبت
10:00 ص - 04:30 م
الأحد
10:00 ص - 04:30 م
نبذة
أكثر من 3 ساعات, المدة:
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المنطقة
العنوان
تواصَل مباشرة

4.5
4.5 من 5 دوائر2,154 تعليق
ممتاز
‪1,425‬
جيد جدًا
‪584‬
متوسط
‪112‬
سيئ
‪24‬
سيئ جدًا
‪9‬

Laura_Maire11
ديربي, UK
4.0 من 5 دوائر
العائلة • ‪مايو 2024‬
‪Myself, partner, and my parents visited here and had a lovely day. Us girls weren’t as excited to attend as the lads but all very much enjoyed the experience! The museum is cleverly done and so interesting to walk around. One improvement I think could help would be an audio guide device / app you can use on your own phone as the place is very text heavy. Whilst this was okay for us, I wouldn’t say this would be suitable for all ages. Unfortunately, our experience was let down by our visit to the café. We left the lads to wander and went to the café for a brew and a game of cards. Unfortunately, the hot chocolate we ordered was; overpriced, cold and tasteless. I did go back and speak to the gent on the till to explain the situation and asked if we could swap to a pot of tea and if he could warm the cup first as I suspected this was taking all the heat out of the drink. Unfortunately, he gave me a cup of hot water in a cold cup, the water again went cold almost instantly, and we were left very disappointed. On top of that, the cost difference was not refunded. The tables and chairs also needed a good wipe down. I would recommend a visit but would skip the café.‬
كُتب بتاريخ 19 يونيو 2024
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Thank you for taking the time to leave us feedback about your experience. We are pleased to hear you enjoyed your visit, though we appreciate your feedback on you overall experience. For those who have an android or an iPhone, we recommend taking a look at the Bloomberg Connect app where you can digitally explore our collections, discover incredible stories of our fleet of historic aircraft, and view interviews with specialists. This is a completely free app to download and can be used before and during your visit with us. More information can be found on the Fleet Air Arm Museum website. We are sorry to hear of your experience within our café. This is not the level of service we aim to provide and we can confirm your comments and feedback has been shared with the General Manager for internal review. Thank you again for taking the time to share your feedback with us, and we hope this has not deterred you from future visits. ^SF
كُتب بتاريخ 20 يونيو 2024
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5.0 من 5 دوائر
بمفردك • ‪مايو 2024‬
‪The Fleet Air Arm Museum offers an exceptional experience that both aviation enthusiasts and families will thoroughly enjoy. We visited recently, and it was a highlight of our trip.

Impressive Exhibits:
The museum houses an extensive collection of historic aircraft, many of which you can get up close to. Highlights include the Concorde 002, one of the prototypes of this iconic supersonic airliner, and the Harrier jump jet. The museum does an excellent job of displaying the evolution of naval aviation, from early biplanes to modern jets.

Interactive Displays:
The interactive displays and simulators are fantastic. The aircraft carrier experience, where you can walk through a replica flight deck and see a variety of aircraft in action, was particularly immersive and exciting. The simulators, which give you a taste of what it’s like to fly different aircraft, were a big hit with both kids and adults.

Informative and Engaging:
The museum is well-laid-out, with informative displays and engaging presentations that cater to all ages. The staff and volunteers are incredibly knowledgeable and enthusiastic, always willing to share interesting facts and answer any questions.

Family-Friendly:
There are plenty of activities to keep children entertained, from interactive exhibits to craft activities and trails around the museum. The play area was a great addition, allowing younger children to burn off some energy while the older ones explored the exhibits.

Facilities:
The on-site café offers a good range of refreshments at reasonable prices, and there are plenty of picnic areas if you prefer to bring your own food. The museum is well-equipped with clean, accessible facilities, and ample parking is available.

Value for Money:
The admission price is very reasonable considering the quality and quantity of exhibits. We spent several hours at the museum and felt it was excellent value for money. There are also family tickets available, which offer even better value.

Conclusion:
The Fleet Air Arm Museum is a must-visit for anyone interested in aviation or military history. It provides an engaging, educational, and fun day out for visitors of all ages. Whether you're a seasoned aviation buff or just looking for a unique and interesting place to visit, the Fleet Air Arm Museum will not disappoint. We highly recommend it and look forward to returning in the future.‬
كُتب بتاريخ 13 يونيو 2024
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We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We're looking forward to your next visit with us! ^SF
كُتب بتاريخ 14 يونيو 2024
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kingtravel15
دبلن, أيرلندا
5.0 من 5 دوائر
بمفردك • ‪يونيو 2024‬
‪Wow, I almost didn’t visit this. I’m not an aviation buff at all as I was really only interested on seeing a Concorde. So glad I paid a visit.

The staff were very friendly both at reception and within the halls. The first two of which had a blend of interesting facts to read and amazing exhibits to see. What liked was I didn’t feel I had to read absolutely everything.

Halls 3 and 4 were the highlights for me. Extremely well set with (now expected) exceptional exhibits. Seeing Concorde in the flesh was fantastic.

Really a thumbs up experience from start to end. I spent 3 hours here and could had spent longer but was under time pressure. Time slips by here.

Would hardily recommend.‬
كُتب بتاريخ 8 يونيو 2024
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Thank you so much for the positive review - we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and we hope to welcome you again soon. ^SF
كُتب بتاريخ 10 يونيو 2024
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4.0 من 5 دوائر
العائلة • ‪مايو 2024‬
‪We had a brilliant visit here and would have scored five stars if it hadn’t been for a few negative things.
Firstly the good stuff, the aircraft carrier experience is fab, our children loved it. The playground is great although sadly the weather wasn’t or we would have spent more time there. The volunteer guide we chatted to in hall 4 was friendly and informative.
Concorde was incredible.
Negatives: the cafe prices are ridiculous for below average food/drinks.
The lady in the shop at 4.20 was verging on rude and obviously desperate to lock up at4.30 on the dot.
Very unfriendly and poor customer service.
Some of the interpretation (not all) is rather dated and difficult to engage with, and the children would have enjoyed more interactives (several were not working or blank screens).
Overall though a good visit and we spent 4.5 hours here.‬
كُتب بتاريخ 26 مايو 2024
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Thank you so much for your high star rating, though we are sorry to hear of your experience. We appreciate all visitor feedback as it gives us an opportunity to review and improve our offer, and we will be sure to pass on your comments around the café prices and museum interpretation to our General Manager for internal review. We are sorry to hear that you had a negative experience with our team, and we will use this as an opportunity to improve. Please contact us on: reviews@nmrn.org.uk with some further information including visit date and your feedback will be reviewed internally with the relevant departments. We look forward to your response so we can look into this further. Thank you again for taking the time to share your feedback with us, and we hope to welcome you again in the future for a more positive experience. ^SF
كُتب بتاريخ 28 مايو 2024
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Chris J
‪Shaftesbury‬, UK
4.0 من 5 دوائر
العائلة • ‪أبريل 2024‬
‪We have been several times and had very enjoyable visits. The displays have always been really good. The kids love the playground outside. The only downside is they moved the cafe inside the museum from where it used to be outside‬
كُتب بتاريخ 19 مايو 2024
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Thank you for taking the time to leave a review and for sharing feedback of your recent experience. We appreciate all visitor feedback as it gives us an opportunity to review and improve our offer, and we hope to have the opportunity to welcome you again in the future. ^SF
كُتب بتاريخ 20 مايو 2024
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ABC622014
شروزبري, UK
5.0 من 5 دوائر
زوجان • ‪أبريل 2024‬
‪We've never visited here before but my husband has always wanted to visit. So while down in the area for a holiday we decided to visit. Great experience, we spent nearly 4 hours there and could have spent longer. The aircraft carrier experience was excellent. Lots of interested and interesting staff who were happy to share their knowledge. Cafe was good had pasties, cake and a brew, Thoroughly enjoyed the day. Hope to return next year‬
كُتب بتاريخ 28 أبريل 2024
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We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! ^SF
كُتب بتاريخ 29 أبريل 2024
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Blackgreyhound
بريستول, UK
5.0 من 5 دوائر
بمفردك • ‪أبريل 2024‬
‪Great place to visit in any weather,booking online easy,displays are great and very informative,I visited the cafe after reading reviews and found it very good,great selection of sandwiches and drinks,staff very friendly,I’m glad i can go back to museum as there’s a lot to see and read at no extra cost.The aircraft carrier experience was very good especially,looking forward to going back.‬
كُتب بتاريخ 13 أبريل 2024
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We appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon! All the best. ^SF
كُتب بتاريخ 15 أبريل 2024
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simonrb32
‪Chard‬, UK
3.0 من 5 دوائر
العائلة • ‪أبريل 2024‬
‪Firstly, let me say that the museum itself is excellent. There is plenty to see and do and the volunteer staff are very knowledgeable,
The reason for the average score is the travesty that calls itself a cafe. Truly ridiculous prices for substandard food. Some examples, £2.95 for a cup of hot water and a teabag, £4.50 for a well below average microwaved sausage roll, and £4.95 for the worst cheese and pickle sandwich it's been my misfortune to eat.‬
كُتب بتاريخ 11 أبريل 2024
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Hi there, We appreciate you taking the time to leave us this feedback. We're sorry to hear of your disappointment in our catering, we would appreciate further details to reviews@nmrn.org.uk in order to use this as an opportunity to improve. We hope to be of service to you again in the future. All the best. ^NH
كُتب بتاريخ 12 أبريل 2024
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Feb70
Essex
3.0 من 5 دوائر
زوجان • ‪مايو 2023‬
‪At the time of visiting, it was easy to access from the A303 from London towards Exeter. Plenty of easy to access car parking. The entrance was signposted up a flight of steep outdoor steps that led to a rather grubby looking entrance with ticket office contained in a large and mainly empty space that housed only a few exhibits and seemed to be completely wasted. There was then a long gently sloping walkway winding around the wall back down to ground level. There was loads of information mounted on the adjacent wall, but pausing to read it then blocked the walkway for other people. Not well though out at all, and the elevated area seemed to be pointless and inconvenient.

Once back at ground level, the exhibits were presented well and very interesting. The staff were helpful and when I had a question that they could not answer, one went off, found the answer, and came back to find me; so good customer service. We were on a slightly restricted timescale, but it would be easy to spend a good few hours to do justice to everything. Plenty to see, well laid out with a good guided route.

Towards the end of the route we came to the refreshment area. The most disappointing aspect of the whole visit. A very limited menu and grossly overpriced. The chap on counter service was jolly and engaging, but when questioned about ingredients, did not know the answer. He eventually assured us that the ingredient of concern was not present; but when we started eating, we found that it was. Poor quality food and drink, and simply not acceptable.

Heading towards the shop and exit at ground level, what a difference from the entrance! Clean, presentable, welcoming, easy to access. Why on earth is this not used as the entrance as well as the exit? Much easier to reach, straight into a welcoming area that provides immediate access to toilet and catering (although we would never use the cafe again) facilities - much better than forcing visitors around a torturous route

Why am I writing this review in March 2024 when we visited in May 2023? Because the museum has just sent us a satisfaction survey by email. No opportunity to review the cafe or to provide any free form comments; but the survey reminded me of our visit. The museum was late in sending it, and appears to not want honest feedback; so I reverted to TA to give an assessment of what other might expect to find.

We did enjoy most of the visit, and it's a good place to break a journey to the West Country. Hopefully they will improve their entrance arrangements and refreshment facilities to match the quality of the exhibits. Definitely worth a visit, just not of the standard of other Services museums such as, for example, the RAF Museum near Telford.‬
كُتب بتاريخ 29 مارس 2024
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Thank you for taking the time to leave us a review though we are sorry to see your low star rating. The museum has recently developed a master interpretation strategy, and your comments will be considered as part of that plan and ahead of prioritising future changes and investment. We are sorry to hear of your experience within our café. We appreciate all feedback as it gives us an opportunity to improve and we can confirm all comments received have been shared with our general manager for internal review. Thanks again for taking the time to share your feedback with us, and we hope this has not deterred you from future visits. ^SF
كُتب بتاريخ 2 أبريل 2024
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Bobalobajob
سانت آيفيس, UK
5.0 من 5 دوائر
العائلة • ‪نوفمبر 2023‬
‪Totally incredible experience. So much to see and so well exhibited and documented. Listen to a fantastic talk about the helicopter that was instrumental in the Falklands war‬
كُتب بتاريخ 6 مارس 2024
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Hello! We're so glad that we were able to go above and beyond your expectations! We hope you have a great day! All the best! ^NH
كُتب بتاريخ 7 مارس 2024
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