‪Five Sisters Zoo‬

‪Five Sisters Zoo‬

‪10:00 ص - 06:00 م‬
الاثنين
10:00 ص - 06:00 م
الثلاثاء
10:00 ص - 06:00 م
الأربعاء
10:00 ص - 06:00 م
الخميس
10:00 ص - 06:00 م
الجمعة
10:00 ص - 06:00 م
السبت
10:00 ص - 06:00 م
الأحد
10:00 ص - 06:00 م
نبذة
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المنطقة
العنوان
تواصَل مباشرة

4.5
4.5 من 5 دوائر2,234 تعليق
ممتاز
‪1,635‬
جيد جدًا
‪354‬
متوسط
‪91‬
سيئ
‪63‬
سيئ جدًا
‪92‬

‪Hayley G‬
مساهمة
1.0 من 5 دوائر
الأصدقاء • ‪فبراير 2025‬
‪We recently visited five sisters zoo last week. We were utterly disappointed with this experience. We nearly £170 for 5 adults and 3 kids so with this we expected it to be a full experience. We seen no animals, place was filthy all the shows well the ones that were on seatbelts were covered in mud and soaking. We took a picnic to eat in their ‘heated area’ this area was certainly not heated it was absolutely freezing and so dark we had to put our torches on on our phones for the children to eat. The xmas lights being left up looks so tacky also. The worst party about this visit was a random wooden hut with the door wide open for children to be curious and enter. When going in behind the children we were horrified to discover this was more of a store room and had many dangerous risks i.e large heavy items that could have harmed a child. I emailed my concerns and had one email back which was all pathetic excuses. i replied again my concerns and have heard nothing back? The prices should have reflected the experience .‬
كُتب بتاريخ 15 فبراير 2025
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‪Scott John M‬
‪Stewarton‬, UKمساهمة
2.0 من 5 دوائر
العائلة • ‪فبراير 2025‬
‪I recently visited Five Sisters Zoo with my family, and to say we were disappointed is an understatement. First off, we were charged £60 for a family of three, which is already quite steep. However, what made it worse was that after walking around the entire zoo, we discovered that many of the main attractions—the animals we specifically came to see—were either hibernating, at the vets, or simply not there.

The bears were hibernating, the leopard was at the vets, and several other enclosures were empty. We spent just two hours at the zoo when we expected to be there for at least four. When leaving, I asked a staff member about the missing animals, and she casually mentioned that a lot of them were hibernating. Surely, this is information that should be clearly displayed at the entrance—either on a sign, their website, or at least on their Facebook page. Instead, visitors are charged full price with no warning, only to find out later that many animals aren't even visible.

To top it off, we went to the soft play area, only to find out it costs extra—a ridiculous amount, I might add. Given how much we already paid for entry, you’d think they would include at least some access for free.

The only good thing about the visit? The chips and coffee. The kids had fun, as they always do, but for adults, it felt like a complete rip-off. Poor value for money and a lack of transparency left us feeling frustrated. I wouldn’t recommend visiting during the colder months unless you want to pay full price for half the experience.

Would I return? Not anytime soon.‬
كُتب بتاريخ 9 فبراير 2025
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‪glc93‬
‪Troon‬, UK3 مساهمات
1.0 من 5 دوائر
العائلة • ‪فبراير 2025‬
‪Really disappointing trip yesterday (Feb 2025) to Five Sisters Zoo. We turned up just after opening and paid £37.90 entry for 2 adults and a 2-year old (free) - to be told after paying the full price that everything inside (apart from the animal enclosures) was closed as it was off-season. We were a bit miffed as surely this should be reflected through seasonal pricing?

We entered the zoo and very quickly realised that we were going to see very few animals. I know that going to a zoo in February you risk animals being inside, but we couldn’t even see the inside parts of enclosures due to the windows being so badly steamed up with condensation. We saw a grand total of about 4 outdoor animals during our whole visit and ended up leaving after an hour as our 2 year old was fed up of looking at empty exhibits. Throughout the zoo itself the Christmas decorations had also been left up, giving the whole place a bit of an untidy feel. Everything else (food stalls, children’s play area etc.) was closed.

After this we made a visit to the soft play so that our 1.5 hour drive wasn’t a total waste. We weren’t pleased to discover that after paying nearly £40 for entry to the zoo that we then had to pay another almost £7 for the soft play! We ordered lunch here as nowhere else was open for serving food - I ordered a tuna panini, and instead received a tuna toastie which to my horror was served on mouldy bread. Thankfully I was refunded the £6 for my toastie and at this point we took our toddler and left. The toilet facilities in the soft play weren’t the cleanest and left us questioning what the soft play itself would be like!

All in all a totally disappointing, expensive day out for us all. Definitely won’t be back.‬
كُتب بتاريخ 8 فبراير 2025
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‪Kerry‬
‪Kilmarnock‬, UK11 مساهمة
2.0 من 5 دوائر
العائلة • ‪يناير 2025‬
‪Was disappointed to arrive almost a month after Christmas and see the Christmas lights were still up - however, thought I’d give some leeway since it’s been a busy time. However, noticed past reviews say that the lights are up all year round. This makes the park look tacky and abandoned.

A lot of empty enclosures and looks like maintenance being done. I accept it’s a quiet season and work needs to be done, however, at £55 for a family ticket, I would expect a discounted rate during quiet periods if there’s a lot you can’t see.

Poor service in cafe area, waited around 40 minutes for two kids meals.‬
كُتب بتاريخ 20 يناير 2025
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‪Tracy L‬
المملكة المتحدة15 مساهمة
5.0 من 5 دوائر
العائلة • ‪ديسمبر 2024‬
‪We are frequent visitors to your wonderful zoo and the only thing that makes your zoo more spectacular is these beautiful lights. We all had a wonderful time, my 7 year old loved the gold theme (if that was the colour scheme). My only slight disappointment which is very minor was the lack of the pink tunnel this year. It was so spectacular last year and the highlight of my photo reel. Was lovely seeing all the animals cosy in their habitats with all the festive music. Was also lovely to see Luna and Plusza settled into their new home. Cannot wait for next year. Thank you all for a fabulous festive night out.

Tracy, Rona and Emilia‬
كُتب بتاريخ 22 ديسمبر 2024
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‪Shona H‬
9 مساهمات
5.0 من 5 دوائر
العائلة • ‪ديسمبر 2024‬
‪The lights were great. A lot of the animals were still out which was good. They didn’t seem phased by the lights. There was a heated area to sit and have food which was inspired and very welcome on the cold night. Plenty of choices for food too. All in all a good night‬
كُتب بتاريخ 21 ديسمبر 2024
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‪Jane McCaffery‬
‪Stirling‬, UK25 مساهمة
5.0 من 5 دوائر
العائلة • ‪ديسمبر 2024‬
‪We have now been to this zoo a few times this year and we decided to go for the Christmas lights!! Ohh boy am i glad we went!! it was brilliant, so beautiful and bright. You can see how much hard work and effort went into it! We also booked Santa for our little one as well. We were expecting the usual Santa but no he was so welcoming, calm, collected and didn’t use the usual “deep voice” which made it better and less creepy. This is the first Santa she hasn’t been scared off, he even got down to her level to play with her and encouraged her to play with the trinkets and capturing her attention, shes only 1.5yr old. Thank you so much again for working so hard in this beautiful zoo, it’s really shown through the park. Some of the animals were out when we were there but i don’t blame them for being in their beds, it was freezing! . In the spring/summer it’s a different story as all the animals are very active, especially the bears in the water, which is so facilitating to watch. Can’t wait to come back when the weather is a bit better. Keep up the good work. What a team 👏🏼 x‬
كُتب بتاريخ 16 ديسمبر 2024
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‪Ann D‬
مساهمة
5.0 من 5 دوائر
الأصدقاء • ‪ديسمبر 2024‬
‪Had a fantastic visit to see the Illuminations and we were delighted that so many animals were out & about too! Plenty of stalls open to get food and little keepsakes on the night. Special mention for the car park attendants who kept everything moving smoothly and were so helpful.‬
كُتب بتاريخ 16 ديسمبر 2024
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‪Amy L‬
مساهمة
1.0 من 5 دوائر
العائلة • ‪ديسمبر 2024‬
‪So on Sunday we headed off to 5 sister zoo for the illumination on the way there my son was sick just as we pulled up to the car park (the staff in the car park seen my child covered in sick in the car before parking up into the main car park instead of the overflow ones because we were only going to talk to staff to see about getting tickets changed to another date). My partner went and spoke to one of the staff on the door to see if we could change these tickets (£71 tickets) they gave us a email address to ask if we could possible change it as Ofcourse we didn’t go into the zoo nor did the tickets get scanned , I emailed them regarding this for them to say they have a 24 hour policy for changing the tickets , I only booked the tickets that afternoon before going , my son was completely well and fine! This event isn’t even fully booked on any days at all what so ever. This all happened in there carpark so people seen this, I had my 3 year old who was been sick and my 5 year old who was so upset about missing out on his night out he was looking forward to , how are you meant to give 24 hours notice ???? When I booked these tickets on the same day (scam if you ask me) Children get ill. For this event not to even be fully booked any day at all and for not to be able to change these tickets complete joke!! Personally would AVOID if you wanting your children disappointed if anything like this was to happen with yourself 😡😡😡😡‬
كُتب بتاريخ 10 ديسمبر 2024
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5.0 من 5 دوائر
الأصدقاء • ‪ديسمبر 2024‬
‪I came to the illuminations with 3 friends and we had an amazing evening,
lots to do and see with different stalls with a wide variety of gifts to
buy and food to eat which was all very reasonably priced. We had dinner
booked for after our visit however had we realised there was so many
options there we would have happily eaten at the zoo. We were also very
surprised at the size and expansion of the zoo it had been many years since
we had last been there and the expansion and growth of the zoo is amazing
Thanks for an amazing evening‬
كُتب بتاريخ 9 ديسمبر 2024
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