Phu Quoc Express
Phu Quoc Express
3.5
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المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
361 على بُعد 5 كيلومترات
معالم الجذب
28 على بُعد 10 كيلومترات
3.5
70 تعليق
ممتاز
24
جيد جدًا
14
متوسط
10
سيئ
4
سيئ جدًا
18
تمت ترجمة هذه التعليقات آليًا من لغتها الأصلية.
قد تحتوي هذه الخدمة على ترجمات تم تقديمها من خلال Google. وتخلي Google مسؤوليتها من جميع الضمانات، صريحةً كانت أم ضمنيةً، المتعلقة بالترجمات، بما في ذلك أي ضمانات تتعلق بالدقة والموثوقية، وكذلك أي ضمانات ضمنية تتعلق بقابلية التسويق والملاءمة لغرض معين والخلو من التزييف.
Climber24025859813
مساهمة
بمفردك • يوليو 2024
I bought a ticket online on their site, but I tried to cancel it due to reschedule, but the site couldn't.
I received a Reservation confirmation email from Phu Quoc Express, and in response I told them to cancel, but they didn't respond.
Later, I received a bill from the card company, so I emailed Phu Quoc Express to tell them that I canceled, but they did not answer.
I ended up paying.
I received a Reservation confirmation email from Phu Quoc Express, and in response I told them to cancel, but they didn't respond.
Later, I received a bill from the card company, so I emailed Phu Quoc Express to tell them that I canceled, but they did not answer.
I ended up paying.
كُتب بتاريخ 5 أغسطس 2024
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Tuan Kien
مساهمة
بمفردك • أبريل 2024
Service is so bad, staff needs more training. Car and ticket issues should be controlled more completely. Don't let people walk while the car is still on the mainland. Registered the car in advance and paid the money according to the correct procedures, but the car was left behind. I'm really upset and feel like I made a mistake choosing this company. First time experiencing this, so distrustful after using the service so many times.
كُتب بتاريخ 8 أبريل 2024
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Dream49733988687
مساهمة
زوجان • فبراير 2024
On February 18, I booked tickets for 2 adults for a total of 590,000 VND for the RG-PQ trip, but during the exchange process, it was mistakenly called PQ-RG, the staff assisted me on the train with the condition of sitting behind the train. Due to an unexpected incident, I also agreed. However, before that, I had registered for both a seat and a motorbike. I asked Trang at the restaurant to help me get the motorbike on the train. When Trang informed me at the pier, they did not show any concern. When he came to me, he collected money from other cars bought at the station, from motorbike taxis and taxis, and made me wait for nearly an hour. After that, I told Mr. Thanh from the train staff, he support report. When checking tickets to board the train, I saw that they did not have any communication connection. When I reported that I was being assisted on the wrong route, they told me to wait for other passengers to get on first even though I had lined up according to regulations. , after getting on the train, I saw that behind the train there were many other passengers who did not buy tickets but were allowed to board. After about 15 minutes of the train running, a staff member wearing a white sailor shirt came out to collect money for a few people and let them sit. There are empty seats. Even though I had paid the full reservation fee to the train company, when there were empty seats, I was not given priority support and instead they sold those empty seats to customers who had not booked tickets in advance. The service of such a famous high-speed train company has fraudulent and unclear practices that cause controversy. My experience with this trip was so bad, I actually worked through an intermediary with the ticket company to get support on the train. I did not see any support from the staff on the train from red shirt to White shirt. I am very sorry about Phu Quoc Express's service. 1 star for my experience.
كُتب بتاريخ 18 فبراير 2024
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dannyboyaus682
أستراليا16 مساهمة
العائلة • ديسمبر 2023
I booked tickets for the Phu Quoc express from Ha Tien for the 24th of December, 2023 online through their website. Unfortunately the fast boats all got cancelled that day due to bad weather. I was told that I would automatically receive my refund from them, however that never happened. I have sent several emails and messages to try and get my refund but I haven't even had a response. It's over a month ago.
For reference I booked with Superdong for the previous day and that also got cancelled, however I received my refund about 3 days later. I would suggest not booking online with Phu Quoc Express.
For reference I booked with Superdong for the previous day and that also got cancelled, however I received my refund about 3 days later. I would suggest not booking online with Phu Quoc Express.
كُتب بتاريخ 28 يناير 2024
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ade1002015
جولد كوست, أستراليا3 مساهمات
العائلة • ديسمبر 2023
Ferry cancelled due to bad weather, told to come back next day as no other ferries running. This was incorrect, wandered around port area and took the car ferry which left an hour or so later. Don't believe what you're told and don't book tickets in advance (fortunately we didn't but others had).
كُتب بتاريخ 21 يناير 2024
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Julian S
مساهمتيْن
زوجان • يناير 2024
Probably a nice ferry, but we took the Superdong ferry after all. The problem was that during online booking there was an error after payment and then no tickets arrived. Repeated emails to ask about the status of our booking were not answered. The chat app didn't allow us to create an accou t, so we couldn't talk to the support chat. We ended up booking a ticket to Phu quoc in the morning on the Superdong ferry at the ferry terminal, because we didn't want to lose a day. While doing that I got an email from Phu Quoc Express with the original tickets (1h before ferry departure!).
So if you can book it at a travel agency. Their online booking is a mess.
So if you can book it at a travel agency. Their online booking is a mess.
كُتب بتاريخ 15 يناير 2024
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Simon_Traveller777
4 مساهمات
زوجان • ديسمبر 2023
The boat ride itself is okay. The boat was on time.
It was not possible to buy the ticket online. We tried it on 2 days with two different credit cards. So do not waste your time at phuquocexpressboat.com. We bought our tickets some hours before departing at a local shop.
It was not possible to buy the ticket online. We tried it on 2 days with two different credit cards. So do not waste your time at phuquocexpressboat.com. We bought our tickets some hours before departing at a local shop.
كُتب بتاريخ 17 ديسمبر 2023
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Diễm
جزيرة فو كوك, فيتناممساهمة
زوجان • نوفمبر 2023
The chair does not have a back cushion, and sitting with an iron bar is very painful. The seats on the trains are not consistent. Turn on the air conditioner too cold. Attentive employee.
كُتب بتاريخ 28 نوفمبر 2023
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Fearless17918195665
مساهمة
بمفردك • أكتوبر 2023
The company does a very bad job and has lost its reputation. I bought a pre-booked bus ticket and arrived at the station 45 minutes early, but the staff stuffed the registration tickets in and told me the train was full and couldn't get on again. Forced to leave the car behind for the next trip????
كُتب بتاريخ 15 أكتوبر 2023
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Paradise44481058927
مساهمتيْن
العائلة • أكتوبر 2023
Travel with children and family. The train's service is poor because the air conditioner is only open at 27 28 degrees. This temperature is very hot. The train is also spacious but the seats are too narrow like a ferry. Every time I go to work, the air conditioner is hot. Please fix it. Selling cup noodles and children's-sized sausages for 30k doubles the profit
كُتب بتاريخ 9 أكتوبر 2023
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Sladdis70
Akarp, السويد
Hi
How often does the boat goes from Phu Quoc to Sihanoukville, and how long time does it take?
Thanks /Anders
كُتب بتاريخ 31 يناير 2020
Bonjour
Avez vous payé des visas pour le Vietnam puis à nouveau pour le Cambodge.
Merci beaucoup
كُتب بتاريخ 29 يوليو 2019
Bonjour,
Pour répondre à votre question l'île de Phu Quoc fait partie du Viêtnam et donc aucun visa n'est nécessaire.
Bonne journée.
كُتب بتاريخ 31 يوليو 2019
Amber L
Newcastle, أستراليا
Is it possible to do a day trip to Cambodia from Phu Quoc?
And if yes do you need a visa?
thank you.
amber
كُتب بتاريخ 1 أبريل 2018
Dear Sir/Madam !
Yes, you can travel to Cambodia from Phu Quoc island, you need to take speed boat from Phu Quoc to Ha Tien then take a bus to Cambodia . Visa is made at the boder gate with 37$ fees .
Thanks
كُتب بتاريخ 4 أبريل 2018
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