‪Rathwood‬

تعليقات حول - ‪Rathwood‬, ‪Tullow‬

‪متاجر هدايا ومتخصصة‬
طالع المزيد
‪11:00 ص - 06:00 م‬
الاثنين
09:00 ص - 06:00 م
الثلاثاء
09:00 ص - 06:00 م
الأربعاء
09:00 ص - 06:00 م
الخميس
09:00 ص - 06:00 م
الجمعة
09:00 ص - 06:00 م
السبت
09:00 ص - 06:00 م
الأحد
11:00 ص - 06:00 م
المنطقة
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معالم الجذب
6 على بُعد 10 كيلومترات

3.5
483 تعليق
ممتاز
‪227‬
جيد جدًا
‪100‬
متوسط
‪35‬
سيئ
‪40‬
سيئ جدًا
‪81‬

emma c
مساهمتيْن
مارس 2022
‪Avoid at all costs !

Shockingly poor customer service, delivered incorrect furniture covers twice. Still waiting on the correct cover, paid €150 in Feb, told to pay for another cover even though it was Rathwood that got the order wrong.
Rude, ignorant customer service, no ownership of the problem or anyone trying to resolve it. Seemingly no managers onsite at all.
Quality of the furniture is also questionable as parts of it are less than 2 months old and have already broken
For the cost of a set of furniture €2k, Rathwood is not worth the stress unless you are ok with chasing them constantly for months on end and getting no where‬
كُتب بتاريخ 18 مايو 2022
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Charliej
مساهمة
أبريل 2022
‪Please don't buy furniture from this company. I had both verbal and written confirmation that an 8 seater dining set was in stock and due for delivery w/c 8th May. I paid in full. However the goods were never in stock and the 8th May became 12th August and no guarantees. As you would expect I cancelled the order and despite assurances I have had no e-mail confirmation of this and no sign of my money. Communication is dire and there is actually no one who can help. Check out the reviews on other forums, this is a pattern of their behaviour. It feels like they want an interest free loan using customers money!‬
كُتب بتاريخ 12 مايو 2022
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TrailBlazer456843
مساهمة
مارس 2022
‪I ordered a furniture set that was supposed to be delivered within 3-7 days as it was in stock. After 10 days I had to ring and ask when the delivery would be. I finally got my set 3 weeks after ordering however it was missing pieces. I spent two months following up with phone calls and emails, absolute waste of time.
One of the managers I spoke to had an awful attitude and was not one bit apologetic. Worst customer service I have ever dealt with. Avoid at all costs!‬
كُتب بتاريخ 9 مايو 2022
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robertmakim69
‪Bromley‬, UK5 مساهمات
أبريل 2022
‪Visited for lunch on Friday, 29th April 2022. There was a queue of 8 people at the self-service restaurant with 1 incredibly slow person on duty. We eventually got some food and made our way to the cash desk where again, only 1 person was on duty. This person was also making coffees and teas and serving cakes, scones, etc. We had to wait over 5 minutes to pay and by this time the food was cold. In the restaurant, lots of dirty tables and again 1 young girl on duty who obviously wanted to be somewhere else. We had to ask her to clean the table. Cold food, terrible service, dirty tables and a complete lack of staff training and supervision was very obvious. Wouldn't waste €30 again on a mediocre lunch!‬
كُتب بتاريخ 30 أبريل 2022
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Colett1
مساهمة
العائلة • أبريل 2022
‪Booked the Indoor Play area for my 4 kids online ,but when we arrived were asked for the kids age. Mine are 10, 9, 9, and 4. And was then told my 10 year old was not aloud to play in the Indoor slide and ball area. They offered a refund for him.But no where does it say that when booking the tickets. We were only there for 2 hours and I saw the same thing happen to 2 other families.‬
كُتب بتاريخ 21 أبريل 2022
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Cormac R
مساهمة
بمفردك • مارس 2022
‪SCAM SCAM SCAM Do not give this company your money they are a complete scam!! I've paid for garden furniture back in March and the delivery keeps getting pushed out by weeks even though it's supposedly in stock and is now end of April!! The truth is they have no stock and just taking your money like a ponzi scheme! Go elsewhere people.‬
كُتب بتاريخ 6 أبريل 2022
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SparklyDiamond
125 مساهمة
بمفردك • مارس 2022
‪The main restaurant closes at 4.00pm. Last food orders at 3.30pm.

This information is shown when you search their website well but different information on their Facebook page. No opening hours sign until you get to the restaurant so lots of people turning around disappointed. I was advised to go to The Wool Shed Cafe in the play area where food was available.

Unfortunately it was not as the pleasant person working there said she was on her own and couldn't supply any food. More disappointed customers down there. The place is clean. No food just cake and beverages available.‬
كُتب بتاريخ 9 مارس 2022
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declan s
‪Derry‬, UK4 مساهمات
يناير 2022
‪I would give zero if I could.

I was connected to live chat agent at start of january to check stock level of a product. She confrmed product was in stock.
She said was 3 sets of furniture in stock.

I went ahead and placed order. Paid in full while she was still on live chat.
She confirmed order recieved and I had been allocated a set thats in stock.

Messaged today to check on my order and now come back with a terrible excuse of the number of stocks in the warehouse did not match the number of stocks in our system. Its no longer in stock. Absolute shambles of a company. Avoid at all costs.‬
كُتب بتاريخ 1 فبراير 2022
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Kerrie G
مساهمة
العائلة • ديسمبر 2021
‪We were nearly put off going by the awful reviews of the Santa experience but are sooo delighted we went. We found it absolutely fantastic. Very professional and efficient. Not over crowded at all and felt 'safe'. It didn't matter that we didn't have a 1 on 1 with Santa, I think given covid times you really couldn't ask for more. If we had one think to feedback it would be nice if the present was wrapped, other than that, great experience.‬
كُتب بتاريخ 15 ديسمبر 2021
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Ash P
مساهمة
العائلة • ديسمبر 2021
‪We attended the Santa experience this weekends, never again!!! Firstly the covid safety measures they have in place are disgraceful! Everyone placed in a “pod” to sit and wait for the train. In a crowded room with distancing not in properly in place. But then everyone is hooshed into a big group to load the train, instead of loading individual pods. Pointless.
Our children really enjoyed the show with the elves and Santa, even though there was no interaction with Santa.
Again everyone in a large group queuing for toys after where our children were both given toys above their age group and we almost ended up in A&E that night with a bead, from the toy, stuck in our child’s nose.
The experience ended and you’re brought back to the fair ground. Again to queue for your child’s free hot chocolate, but this time you are not only in a queue with the people from your train, the people who are waiting to board the next train are queuing in the same room!! We will never again attend an event like this in Rathwood!‬
كُتب بتاريخ 12 ديسمبر 2021
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