Thank you for your review - The Scuba Shop is a great retail store and from our property it is Henry and Helmie of Dive Safaris who would have taken you diving. They offer some really great diving on our beautiful reefs and I am very glad that you got to enjoy some of it. Hopefully you will be back for more :)

Thank you for taking the time to give us a great review :)

I do thank you for your review and have discussed your visit to the store with the 2 sales assistants who were present that day and we are quite frankly surprised. As a dive store in the Caribbean we like our customers to be dressed for the beach as that means you are enjoying the wonderful warm weather and the beaches that our island has to offer. You and your family were very appropriately dressed as your attire was described as “normal” by the sales assistants (perhaps if you were wearing winter ski gear they might have done a double take). As to being helpful I understand that those who were interested actually had the snorkel gear fitted by one of our sales assistants, but that some declined this offer of service. We can only surmise that this poor review stems from, when asking for the trash can to dispose of the used drink cup she entered the store with, for understandable sanitary reasons, your daughter was given directions to the trash can placed conveniently outside, and not the inside one, located behind the checkout counter, which she then tried to use….. prompting the 2nd sales assistant who was behind the counter to explain to your daughter that we do not use that trash can for food or drink, even empty drink cups. We appreciate that your daughter asked for a trash can instead of just discarding her cup in the store and did not mean to offend or be rude to her or your family when giving her directions to the correct trash can to use and not the closest one that she could see.