‪Road Town Fast Ferry‬

تعليقات حول - ‪Road Town Fast Ferry‬, تشارلوت أمالي

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المنطقة
أفضل الأماكن القريبة
المطاعم
133 على بُعد 5 كيلومترات
معالم الجذب
71 على بُعد 10 كيلومترات

3.0
271 تعليق
ممتاز
‪65‬
جيد جدًا
‪77‬
متوسط
‪45‬
سيئ
‪24‬
سيئ جدًا
‪60‬

FrankTank
10 مساهمات
مايو 2022
‪The ferry was just a bit late, but I liked their efficiency. Order tickets online ahead of time and get there 1 hour before the ferry leaves, so you have plenty of time. But a great way to get from STT to EIS with a minimum of hassle.‬
كُتب بتاريخ 10 يونيو 2022
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John S
‪Edmonton‬, كندا6 مساهمات
أبريل 2022
‪Getting to Road Town from Edmonton, Canada is a multi step process. Ferry was booked and inbound flight to St John's was delayed and it was the last ferry of the day. What was planned for 1.5 hours was 15 minutes to get from the airport to the ferry. We knew that we would be late and called the Fast Ferry Office early in the day. I found them polite and helpful. We arrived with 20 minutes to go and between the taxi and the ferry staff we made the made!! We were so grateful.
The staff were equally helpful on the way home.‬
كُتب بتاريخ 22 مايو 2022
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BVI Traveler
‪Grosse Ile‬, ميتشجان10 مساهمات
مارس 2022
‪If you have to take a ferry from St Thomas to Road Town, do not use the Fast Ferry Company. Find another ferry to use. We had to pre- pay for our ride there and back, which left us no room for any possible problems. If we missed our ferry, we were out of luck. They added a $10 bag fee for each bag we checked, they left a half an hour late both to Tortola and returning (glad we didn’t have to catch a plane) and everyone, from the people at the counter, to the guy taking our tickets, to the guys on the boat yelling at us to put our masks back on (and we were on the outside deck, mind you) to the guys handling our bags, were ALL very unfriendly. No smiles, no friendly faces - scowls, frowns and nasty voices. I will not use them again. You have other choices - I’d suggest finding one of them. Oh and they were not particularly fast either. Almost 90 minutes to get to Tortola from St Thomas. Find another ferry.‬
كُتب بتاريخ 11 أبريل 2022
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Patricia B
‪Freeport‬, فلوريدا284 مساهمة
مارس 2022
‪This is not a first class operation, so don't expect it to be. Some of the staff act like they are doing you a favor....some are very sweet. You pay for luggage. If the seas are rough, and you sit below the top deck in the middle/rear area, expect to get a salt-water shower. We enjoyed the crazy, bumpy ride, but others who tend to be sea sick or have an expensive hair do will have a problem. They were on time, which was nice. The restaurant upstairs from the ferry building is quite good...and they will let you store your luggage.‬
كُتب بتاريخ 20 مارس 2022
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Mike S
مساهمة
العائلة • فبراير 2022
‪Road Town Fast Ferry has very poor customer service and provides a bad customer experience. I tried to contact the customer service department for over a three week period without a single follow up call or reply from the company. After some time, I began reaching out to the manager, DeShaun Hodge, directly in order to express my grievances. When I finally got in touch and explained that I was a previous customer with a good experience in the past but had an immediate issue with my current booking, he hung up on me in the middle of our conversation. I wouldn't recommend using this company with so many others readily available who provide a better customer experience.‬
كُتب بتاريخ 23 فبراير 2022
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Olivia C
جزر فيرجن الأمريكيةمساهمة
فبراير 2022
‪Hello,
Although the ferry had room for many, there were only 10 passengers. One hour ride was one hour 40 minutes. The staff was surely and inefficient. Customs and security was over done. Our friends missed their plane due to the delays. Also, so many extra fees - luggage even through it was carry on.‬
كُتب بتاريخ 18 فبراير 2022
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Christian K
‪Vancouver Island‬, كندا3 مساهمات
زوجان • يناير 2022
‪Road Town Ferry has very slow service, rude employees and dirty. They are disorganized!!! Avoid at all costs. The are rough with the baggage.‬
كُتب بتاريخ 15 يناير 2022
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John S
‪Peoria‬, ‪Arizona‬7 مساهمات
زوجان • يناير 2022
‪We met ALL of the requirements to enter the BVI during Covid but the two kids working the check in desk REFUSED US ACCESS and DENIED US TRANSPORT without proper authority. They claimed their website contained the information to board the ferry to leave St Thomas was clear and accurate. It was not. They cost me over $3000 in hotel
and travel fees. I have disputed all charges with RTFF, demanded a refund, and filed complaints against them with both the government of St Thomas and BVI. AVOID THIS COMPANY IF YOU CAN.‬
كُتب بتاريخ 5 يناير 2022
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yeoboseyo
‪Lino Lakes‬, ‪Minnesota‬85 مساهمة
العائلة • ديسمبر 2021
‪Our experience with the ferry was that yes, while it did get us from point A to point B and back safely, the statement on the website that the trip takes only 50 minutes is incorrect. The actual trip is about 1 hour and 10 minutes. Both trips the ferry left late (20 minutes on one trip and 10 on the next) Factoring in the wait for bags to be unloaded (15 minutes) and then the wait at customs on both ends - up to an hour depending on your place in line - the trip is more like 2 1/2 hours. (Granted, the ferry company has no control over the customs process) However, I wish they would be up front about the actual time involved to make planning easier.
Once on the ferry and underway it was a beautiful 70 minute trip.‬
كُتب بتاريخ 27 ديسمبر 2021
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Kayla K
مساهمة
العائلة • مارس 2020
‪I was super nervous to take Road Town Fast Ferry because of some of the truly awful reviews, but in the end it was an okay experience. On our way to Tortola, the ferry was over an hour late but on the way back it was only about five to ten minutes late. Island-time, as they say. Don't put yourself in a situation where you need the ferry to be on time. The ferry itself (we had Lady Caroline) was pretty new and shiny, and definitely clean. The air conditioning on the upper deck was broken during our voyage, but downstairs was okay. There are a lot of additional fees/taxes (over and above $65+$11ish fare booked online) that can only be paid in cash when you get there- $10 port fee+$5 checked bag fee+$10 "environmental levy" going in to Tortola, and $5 bag fee+$10 "exit tax" on the way back to St.Thomas, and tips for the baggage handlers. It ended up being about a $115 journey per person. As an FYI- for whatever reason, the onboard TVs seemed to always be set to some pretty violent shows (Criminal Minds, The Gifted) and the TVs were LOUD, so definitely plan ahead if you have young kids.‬
كُتب بتاريخ 15 مارس 2020
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