‪Road Town Fast Ferry‬
المنطقة

3.0
3.0 من 5 دوائر278 تعليق
ممتاز
‪66‬
جيد جدًا
‪79‬
متوسط
‪44‬
سيئ
‪25‬
سيئ جدًا
‪64‬

TKM123
‪Herne Bay‬, UK65 مساهمة
2.0 من 5 دوائر
زوجان • ‪فبراير 2024‬
‪For a day trip with this company the excessive costs. $200. Plus $40 departure tax from Road Town … then further departure tax from Charlotte Amalie St Thomas. $20 mmm total $260 … for a few hours on St Thomas … all the red tape and queuing and not exactly friendly ferry staff .. not a trip we will make again.
Journey was supposed to be an hour more like 1hr 45 mins … no rush I get that but if you’re just on a day trip it’s simply not worth it.
Not recommended‬
كُتب بتاريخ 17 فبراير 2024
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Leah L
أوتاوا, كندا17 مساهمة
4.0 من 5 دوائر
زوجان • ‪يناير 2024‬
‪They have a new boat, the Lady Caroline. We'd booked online & had no problems in St Thomas [going to Tortola]. We've used the service a few times & are accustomed to the 'style'.
Essentially all went well, BUT the air-conditioning was soooo cold!!!! I had packed away my winter jacket, but could well have used it, as I was FREEZING!!! So were most of the other passengers. I think someone tried to adjust the AC, but it was late in the trip & I don't know if it was effective.
I think I'll at least bring my toque & maybe my winter socks with me, as well as a long-sleeved shirt when we go back to St Thomas, just in case they haven't resolved it yet.‬
كُتب بتاريخ 30 يناير 2024
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Jessica Bells
‪Longmont‬, ‪Colorado‬6 مساهمات
1.0 من 5 دوائر
بمفردك • ‪مارس 2023‬
‪Extremely rude employees and their website is inconsistent and terrible. I had to call Dolphin Water Taxi to get proper info on departure times from Road Town to STT because Fast Ferry’s website was glitching and kept telling me different departure times. Shout out to Dolphin Water Taxi who were so helpful even though I couldn’t take their group taxi as someone traveling solo I got to Fast Ferry in advance, was polite, and followed instructions as best as possible, but they were still extremely disgruntled and rude and didn’t give me basic instructions to get through to the ferry (then got mad when I didn’t know).‬
كُتب بتاريخ 4 أبريل 2023
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danno6317
أونتاريو, كندا112 مساهمة
5.0 من 5 دوائر
‪فبراير 2023‬
‪We took the ferry from Tortola to St. Thomas was a great experience. Weather plays a lot into the ride & thankfully we had a breezy but comfortable morning ride to USVI. From Tortola be advised its $20.US / pp to get out of the country. They take cash , c.c.
Nice , quick way to see a bit more of the islands. See a lot of bad reviews but we just didn't have that kind of experience. Would go again & use this method of travel.‬
كُتب بتاريخ 7 مارس 2023
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_jmac3ok
‪Fort Gibson‬, ‪Oklahoma‬33 مساهمة
1.0 من 5 دوائر
زوجان • ‪فبراير 2023‬
‪We showed up early at the ferry pier in Charlotte Amalie to get tickets. The young lady that waited on us sold us one way tickets and when I asked her to change them to round trip tickets, she tried to sell me 2 more one way tickets. When I pointed out that this was $40 more than the cost of a round trip she became hostile and yanked the tickets off the counter telling me rudely that I could buy a return ticket on line. She then turned her back on us and walked away, totally ignoring us. It was not busy and there was no one in line but us, so we waited for a while. Eventually her supervisor came over and without discussing it, told us that they would not sell us the tickets, we’d have to go online to purchase them. We proceeded to a local restaurant and I bought the tickets online for $25 cheaper. The ferry itself was reasonably clean. The crew seemed proficient and the ride was smooth. It’s too bad that the shore staff isn’t. FYI, I discovered the various ferry services have a monopoly based on different days of the week, so they apparently have no incentive to worry about customer service training for their employees.‬
كُتب بتاريخ 11 فبراير 2023
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Hiob2000
‪Anif‬, النمسا126 مساهمة
1.0 من 5 دوائر
الأصدقاء • ‪يناير 2023‬
‪The ferry was 1 1/2 hour late! the ferry employees, in the station and on the ferry, are very unfriend , even purposely not polite.
People on the ferry need to catch an airplane. Since the ferry service is unreliable and not customer focused at all, this is a big risk to the travel schedule.

Considering this ferry service is the first and last thing people see visiting the BVI , this ferry people leave a bad image to all of the BVI.

The BVI tourist department should get this fixed in there own interest.

BR
Herbert‬
كُتب بتاريخ 11 يناير 2023
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merdahl
‪Cabin John‬, ‪Maryland‬مساهمتيْن
1.0 من 5 دوائر
العائلة • ‪ديسمبر 2022‬
‪The ferry was late leaving, that’s fine. However, the customs experience is interminable. It would have been faster for us to take that extra flight and fly straight into Tortolla. There seems to be 1 customs officer for about 200 people.‬
كُتب بتاريخ 27 ديسمبر 2022
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fiamma11
‪Tysons Corner‬, فيرجينيا4,933 مساهمة
4.0 من 5 دوائر
العائلة • ‪مارس 2022‬
‪We found this ferry to be very clean and to provide efficient and quick service. We were very happy indeed and would definitely use it again.‬
كُتب بتاريخ 25 أغسطس 2022
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FrankTank
10 مساهمات
4.0 من 5 دوائر
‪مايو 2022‬
‪The ferry was just a bit late, but I liked their efficiency. Order tickets online ahead of time and get there 1 hour before the ferry leaves, so you have plenty of time. But a great way to get from STT to EIS with a minimum of hassle.‬
كُتب بتاريخ 10 يونيو 2022
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John S
‪Edmonton‬, كندا6 مساهمات
5.0 من 5 دوائر
‪أبريل 2022‬
‪Getting to Road Town from Edmonton, Canada is a multi step process. Ferry was booked and inbound flight to St John's was delayed and it was the last ferry of the day. What was planned for 1.5 hours was 15 minutes to get from the airport to the ferry. We knew that we would be late and called the Fast Ferry Office early in the day. I found them polite and helpful. We arrived with 20 minutes to go and between the taxi and the ferry staff we made the made!! We were so grateful.
The staff were equally helpful on the way home.‬
كُتب بتاريخ 22 مايو 2022
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