‪Brean Splash Waterpark‬

تعليقات حول - ‪Brean Splash Waterpark‬, ‪Brean‬

‪09:00 ص - 06:00 م‬
الاثنين
09:00 ص - 06:00 م
الثلاثاء
09:00 ص - 06:00 م
الأربعاء
09:00 ص - 06:00 م
الخميس
09:00 ص - 06:00 م
الجمعة
09:00 ص - 06:00 م
السبت
09:00 ص - 06:00 م
الأحد
09:00 ص - 06:00 م
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3.5
402 تعليق
ممتاز
‪145‬
جيد جدًا
‪122‬
متوسط
‪60‬
سيئ
‪36‬
سيئ جدًا
‪39‬

Grace
5 مساهمات
العائلة • يونيو 2022
‪Swimming instructor for children/baby in inside pool is very rude.
Me and a couple of others couldn't believe her attitude the way she spoke to young children and elderly people to get out of the pool today was disgusting.
I understand drawfs might not have it the easiest in society but there is no need to take out your frustrations on members of the public trying to have a good holiday‬
كُتب بتاريخ 22 يونيو 2022
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Trudi Y
مساهمة
العائلة • يونيو 2022
‪Be very careful before you go to avoid disappointment. the website is very unclear as to what is actually open as we found out today. Nothing outside was open, apparently due to a faulty pump, which was put on social media but not on the website. Not very helpful if you don’t have social media. We paid a lot of money for basically a bob around in a big pool and watching a 2 year old go on the smallest slide there is. You have no chance of a refund because it’s in the ‘terms and conditions’ which I would understand if we didn’t show up but not if we were making a genuine complaint after not being offered what was advertised. All round extremely disappointing‬
كُتب بتاريخ 15 يونيو 2022
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Craftee C
أوكسفورد, UK4 مساهمات
العائلة • يونيو 2022
‪Prices are expensive
We were in the pool no more than 15 mins. It was freezing cold. The outside door was open so a big draft. Children's splash area was also cold. Little one was shivering after 5 minutes. We were in the changing area longer and that was dirty and run down. It cost us £44 for our session (2 adults 2 kids) and feel ripped off.. other people were complaining it was cold. It wasn't just us. We couldn't stay in there, it was just too cold in and out of the pool. I contacted Brean Splash to complain and gain a refund but was told no. I don't complain for the sake of it. Weve used Brean Splash a few times whilst staying with Unity and it wasn't this cold. Not impressed this time.‬
كُتب بتاريخ 6 يونيو 2022
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Wanderlust Hols
‪Weston super Mare‬, UK348 مساهمة
العائلة • فبراير 2022
‪I visited Brean Splash back in February along with my husband and 5-year-old daughter for a 6th birthday party.
This was our very first visit and our daughter was super excited as she absolutely loves water parks!

The party was booked for late afternoon and on arrival the large car park wasn't particularly busy so parking was easy. There is a £4.50 car park charge (£3.00 after 3pm) but as we were part of a birthday party we didn't have to pay.

Upon entry everyone was gathered in reception where we signed in with staff and the birthday girl was accepting her presents. Once everyone had arrived a staff member got all of the children to line up and off they went to the changing rooms with adults in tow. (This bit was badly organised)

As I wasn't entering the pool myself my husband took our daughter to get changed. The changing rooms were typical, not particularly modern, not especially clean. As I waited for them to change I took my shoes off and wandered around to the pool to find a seat.

The birthday party was in the Splash Zone. This included 1 hour exclusive use which I thought was really great! This of course meant the children attending the party had so much space! I really like the Splash Zone - compared to what I saw of the rest of Brean Splash this pool looked newer and in super condition! In the 40cm deep water there was plenty of space to splash about, plus water toys and 5 slides! (2 small, 2 big orange ones and an undercover yellow slide) Our daughter absolutely loved the bigger slides! They were fast and she did swallow quite a bit of water!

When their time in the pool was up my husband and daughter went to shower and change. Sadly all of the family cubicles were snatched up quickly so they had to change in the mens. While waiting some of the parents got Starbucks from the counter at reception and then we were shown upstairs to the party room.

There appeared to be 4 party rooms. There was another birthday party happening at the same time and they were in the room next door. Our daughter wasn't feeling well by this point so we were last to enter. She got a seat at the table in the brightly coloured cute room but there was no room for all of the adults! 3 or 4 of us had to stand in the corridor, consequently getting in the way of the lovely staff member trying to serve the food and squash! This seemed really strange!

Our daughter had ordered Chicken Nuggets and Chips, but after a few mouthfuls we ended up sadly having to leave because she was poorly.

Overall we enjoyed our first visit to Brean Splash and I'd definitely consider having my daughter's birthday party here. The Splash Zone is brilliant and getting exclusive use for an hour is even better! The staff were friendly, the seating areas around the pool were tidy and there were 2 lifeguards present during the party. The only downside is everyone not being able to fit in a single party room - those that did fit were squished in! I'm sure we'll be back.‬
كُتب بتاريخ 12 مايو 2022
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Fjb07
مساهمتيْن
العائلة • أبريل 2022
‪Visited the indoor pool at Brean Splash today with a 7, 3 and 1.5 year olds. It was great and so good for all of them. The 7yr old confident swimmer could go in the big pool as well whilst the nervous 3yr old even went on the slides. The 18mth old was in her element with the water play. Everywhere clean and the staff helpful and polite. If any complaint - maybe a touch cold, but didn’t bother the kids.‬
كُتب بتاريخ 23 أبريل 2022
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kerry2hill
southampton6 مساهمات
العائلة • أكتوبر 2021
‪We have been here 4 times, each time so cold it was unbearable- the changing rooms filthy and smelling and staff disinterested. Such a shame as so much potential‬
كُتب بتاريخ 10 أبريل 2022
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Elaine M
مساهمة
نوفمبر 2021
‪We took our 4 year old granddaughter to Brean Splash for first time swim lessons as they were recommended , what an awful experience we had . She was already fairly confident in the water but this school failed her by trying to push her into the next stage with older children where she was totally ignored and left to amuse herself. It did upset me and my husband explained this to the instructor. So i thought it might have been a one off experience but the following week Mum and dad took her and had the same issues , there was staffing problems and she was pushed into the older group again and left by herself as she was too young to understand what the instructors were asking her to do and then ignored .My daughter upset informed the reception to that she wanted to cancel the swim lessons but was told she had to give 3 months and still pay . We emailed the centre manager who has at present never bothered to respond to me and my granddaughter never returned , so i am writing to say if you can find somewhere else then please do and i definitely will never recommend swim lessons here for toddlers. So yes a very big disappointment after the recommendation and now she is able to go elsewhere where instructors really do care!!!.‬
كُتب بتاريخ 23 مارس 2022
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Cheryl K
‪Heanor‬, UK45 مساهمة
العائلة • سبتمبر 2021
‪Looked really good from Soft play area so thought wed add it on the end of our holiday. Booking has to be done 24 hours in advance which is a pain when you’re on holiday in the area and wifi/signal isn’t always great so you’re limited to when you can book. £7.50 each is definitely not worth it. Use of the main pool and indoor splash part. Not a great deal to do really. Signs are a bit misleading. Two signs are needed per section of slides as i don’t know how you expect under 16’s only ( so a two year old) to use the slide alone. The smaller slides i can understand but the larger ones, could accommodate an adult with their toddler. We stayed at ladram bay which had a exact same slide and we as adults were allowed on theirs with our two year old. My husband even walked past the lifeguard at the top of the slide with our son and nothing was said. Also, making customers leave within 15 mins of the session ending is not ideal when you have small children. Have you tried to change/dress yourself and a toddler in 15 mins? 30 would be better. You felt under pressure to get out like they couldnt wait to clock off.
Outdoor splash pad wasn’t open( which is stated on the website i know) but what harm would it be opening it up when the weather is nice? Regardless of it being a week or two out of season.
Looks can be deceiving. Wouldn’t return sadly‬
كُتب بتاريخ 26 سبتمبر 2021
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Kerry S
‪St Helens‬, UK8 مساهمات
أغسطس 2021
‪Please be aware that your have allocated time slot of 90minutes (although this can be extended if you book one slot after the other)
Our 5 year old loved it here! Although the pool, was freezing with having the access doors to the outdoor pool wide open to the indoor pool, it was a cold day so all the cold air was breezing in. However the outdoor area / slides / pool was brilliant as was the indoor water slides. Pool was extremely shallow in the indoor splash zone but this is to be expected as it was aimed at the little ones
All in all a fab day if the pool was a bit warmer‬
كُتب بتاريخ 10 سبتمبر 2021
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LancNS
Lancaster202 مساهمة
أغسطس 2021
‪Kids enjoyed it, though the facilities were limited as the outdoor slides and play area were shut due to a staff shortage. This is a big shame as we've been before and loved the outdoor bit most! When this bit is closed, under 8s don't have any slides available to them except the little ones in the Splash Zone area.

Booking is difficult. Tickets are made available at 10am the day before. Staying at Holiday Resort Unity entitled us to discounted tickets but these would sell out within 10mins - and even being ready to book at 10am didn't guarantee these as phone reception isn't great. We learnt to go to HRU Reception to get high-speed internet on our phone and get tickets!

I realise a lot of my post so far is a bit moany, but we did enjoy the experience once we were in there and with the facilities available to us. The kids had a go on the Rainbow Slide, swam in the big pool, dived for the weights we brought in with us, and enjoyed getting soaked by buckets of water in the Splash Zone. We thought it worth the money (remember, we had a discount!) so went twice during our stay. :-)‬
كُتب بتاريخ 4 سبتمبر 2021
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