‪ChichenItza Tour‬
نبذة
‪كانكون، كينتانا رو، المكسيك‬

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‪ChichenItza Tour‬
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4.5
4.5 من 5 دوائر596 تعليق
ممتاز
‪383‬
جيد جدًا
‪146‬
متوسط
‪39‬
سيئ
‪12‬
سيئ جدًا
‪16‬

Zack T
6 مساهمات
1.0 من 5 دوائر
زوجان • ‪مارس 2024‬
‪Awful just amazingly awful
If you don’t speak English they will talk in English almost none
They told us the wrong time then left us even tho they had everyone’s phone number
They left all 10 people who spoke English had to pay $1000 pesos to get back to the bus and my cab
Everything was suppose to be included spent $400 pesos at stops for so called taxes and what no
READ REVIEWS FIRST WISH I HAD
Roberto does not like those who speak english
A lot of things where closed
We can from playa del Carmen and the bus was suppose to be there 2 hours it wasn’t even there 40 minutes but we didn’t have to get back on as we were at our place to stay
Our pictures and the excitement of getting back to our bus in the a taxi doing 140 to 150 kilometers was the highlight
Nothing the company itself provided‬
كُتب بتاريخ 19 مارس 2024
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Hazal Y
9 مساهمات
1.0 من 5 دوائر
زوجان • ‪فبراير 2024‬
‪The Chichen Itza is an amazing place; however DO NOT USE EVER "DREAMS TOUR"
It is the worst experience as a tourist that you can face.
It supposed to start at 7.30, after we changhed 2 shuttles, we enden up a strange market place with hundreds of people, waiting at least 1.30 hours. Then the bus was full, waited another one to come. In our bus the guide called "Roberto".
At least 90% of the trip spoke only in Spanish, even if we paid for an English guided tour.
When we asked him to speak also in English, he exactly told us, it is not a must for him that speaks English, he added, the things that i am explaining in Spanish in 40min, i can summarize them in 5 min in English, because these are culturel thing jokes etc that only Spanish speakers can understand!!!! Yes this was the answer!!!
Worst guide i have ever seen!!!
The tour should have been: first Chichen Itza then Cenote
But no, for us it was opposite. They brought us first, a very bad cenote (where there are so many other beautiful ones)
We paid for the lockers etc extra, there were no lockers.
Then we spent so much time at lunch place where they were trying to sell us souvenirs, until so many people bought sth, they didn't open the doors for the lunch place!!!
Then Roberto said, guys we have to be fast because today the Chichen Itza closes earlier, we will have 1.45 hour there!
You know, at the end we had only one hour! The guided tour took 30min and another 30min to take pictures and so on...‬
كُتب بتاريخ 24 فبراير 2024
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Nishant S
مساهمة
1.0 من 5 دوائر
الأصدقاء • ‪يونيو 2023‬
‪I would like to bring to the attention of fellow travelers my unfortunate experience with Imperial Tours Cancun/Dreams Travel, specifically their representative Victor. I hope that by sharing my feedback, I can help others avoid falling victim to their deceptive practices.

During my recent trip to Cancun, Mexico, I was approached by a representative named Victor from Imperial Tours Cancun/Dreams Travel. He offered me a private tour to Coba Ruins and a cenote at a considerably high price of $110. The package was enticing, promising an exclusive experience in a private air-conditioned sedan car.

The next day, I was picked up from my hotel by a car, as arranged. However, instead of taking me directly to the promised private tour, I was taken to the main market area. To my surprise, driver instructed me to join a group bus instead. It became evident that I had been deceived.

To add to the deception, the representative handed me a fake slip, which had his contact number. Upon realizing the situation, I attempted to reach out to Victor, only to find that his number was switched off. It became clear that I had been left with the group bus tour, which typically costs $35, significantly less than what I had paid for the private tour.

This experience not only left me feeling cheated but also ruined my entire day. I had specifically opted for a private tour to enjoy a more personalized and immersive experience. However, I ended up on a crowded bus tour that lacked the exclusivity I had paid for.

I strongly urge fellow travelers to exercise caution when dealing with Imperial Tours Cancun/Dreams Travel, particularly their representative Victor. Please be wary of their promises of private tours at exorbitant prices. It is essential to thoroughly research and verify the credibility of tour operators before making any bookings.

I hope my feedback serves as a warning to other travelers, helping them avoid falling victim to such scams. It is always advisable to choose reputable and well-established tour operators with positive reviews to ensure a safe and enjoyable travel experience.

Remember to stay vigilant, trust your instincts, and thoroughly examine the details of any travel arrangements to avoid potential scams or disappointments during your trip.

Safe travels‬
كُتب بتاريخ 7 يوليو 2023
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Monica C
مساهمة
1.0 من 5 دوائر
زوجان • ‪يونيو 2023‬
‪Pésima, nos citaron muy temprano y terminamos saliendo de Tulum a las 10, llegamos muy tarde a Chichenitza. El recorrido de allí en adelante fue muy apresurado, también en el cenote, sólo tuvimos 30 min para salir y bañarte rápido e igual en Valladolid.‬
كُتب بتاريخ 8 يونيو 2023
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pallex s
3 مساهمات
5.0 من 5 دوائر
العائلة • ‪فبراير 2023‬
‪Clichet iza très intéressant. On a été pour 2 heures la bas , après on a plonge dans une grote , après a Vallaidolid et aussi fans une petit village maya.‬
كُتب بتاريخ 3 مارس 2023
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Skrusa
3 مساهمات
1.0 من 5 دوائر
‪ديسمبر 2022‬
‪These are the worst guys operating from within hotels like RIU etc. in the hotel Zone. Following is the Modus Operandi.

They have an agent sitting in there who.collects cash only for you for a Chichen-itza tour. He will send you a Whatsapp confirmation and no other reciept ot of sorts. They will rush you at roughly 7:30 am in a bus full of locals and drop you at the "CANCUN Market". No one speaks english so you are dropped in a thrift store like shop full of 500 people , mostly locals and spanish speaking folks. There are 2 agents who rush you to form lines for locations like Tulum and Chichen-itza. following which they ask you to cough additional money in Us dollars per person and a Tax of 1 dollar each.
After a 2 hour wait they try to load you into overbooked busses. While we could not be loaded in the busses as we were the last English speaking. folks who did not understand. spanish, they ordered 2 Vans depending on the additional overbooked folks and loaded us to sit on top of each other. They asked us to split families into two vans as there were no seats except. to have your kid sit on your lap for a whole 12 hour day trip!!!.
We protested and they promptly took our boarding passes and. the busses departed and he ended up fighting and threatning us rudely. He refused to refund saying we declined to board the overloaded van.
After a while and seeing kids in the family, he had pity on us and called a taxi who charged $15 to drop us 2 km away at the Riu Cancun.

On reaching Riu Cancun, the the travel agent sitting there (Duban) said it was his day off and could not do anything and another dumb guy sitting in the hotel said he. did not sell us and was not responsible for a refund since we"never boarded the bus".
After. me arguing with him in full view of the hotel staff and patrons, Duban said he could not do anything. The Hotel Director was gracious to talk to them in spanish and convince him to return the money. which he did the next day after. much back and forth and coaxing.Thanks to the Hotel director for atleast speaking to them to. refund our money after the ordeal.

We booked our travel the next day via this travel site from CANCUN EXPERIENCIAS SA DE CV ● AVENIDA 20 DE NOVIEMBRE SM 238 MZA 31 LOTE 4-01, CANCUN, 7752
tour bus ## 27

The experience was fantastic. They picked us promptly the next day , explained in English, Tour guide Marco was fantastic, and we tipped the. driver 2 guides additionally for making the experience memorable.

DO NOT. use DREAM Tours if you wish to be scammed and waste your time and fight with them and ruin the whole day.‬
كُتب بتاريخ 30 ديسمبر 2022
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Julio Morales Veterinary 🇨🇴
‪Quimbaya‬, كولومبيا28 مساهمة
5.0 من 5 دوائر
زوجان • ‪أكتوبر 2022‬
‪Es una actividad que si vas a la riviera maya o a Yucatán debes hacer si o si por qué es.una de las maravillas del mundo y no debemos desperdiciar ese oportunidad ‬
كُتب بتاريخ 7 أكتوبر 2022
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TsvetyBG
مساهمة
1.0 من 5 دوائر
زوجان • ‪يوليو 2022‬
‪We purchase tour to Chichenitza and pay like $150.00 per person to have " luxury " experience. The bus we got is awful, no air conditioning, small uncomfortable seats. PLEASE DO NOT book tour there.. we are scammed and waisting away our good time, don't be like us!!!‬
كُتب بتاريخ 15 يوليو 2022
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Mary Luz C
3 مساهمات
1.0 من 5 دوائر
‪يونيو 2022‬
‪Queriamos visitar la pirámide en familia (1 menor y 3 adultos), esperamos a la hora indicada en el hotel pero no nos recogieron, al llamar e informar, luego de media hora paso una van y nos recogió, después de 1 hora de recorrido nos dijeron que no habían cupos para Chichenitza sino para Tolum, yo insistí en qie había pagado por Chichen, nos hicieron bajar de la van en un lugar desconocido y que luego pasaban a recogernos, nunca llegaron, un señor nos recogió y nos llevó como al terminal de transporte de Cancun, y de allí otra persona nos ayudo a llegar al hotel. La persona que nos vendió el Tour no respondió por los costos de transporte adicionales y la empresa Dreams Tour tampoco. Nos dejaron tirados en un país desconocido y mencionan que como clientes ya no somos prioridad para hacernos reembolso.‬
كُتب بتاريخ 19 يونيو 2022
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S T
70 مساهمة
4.0 من 5 دوائر
زوجان • ‪أبريل 2022‬
‪Chitzen Itza was a wonder of the ancient world and left you marvelling in how them they could build such detailed things so long ago.
Our tour took in a stop at a Mayan village which only served to show how poor some parts of Mexico still are!
The TUI trip to the Cenote was fab, with an underground swim, which was also amazing.‬
كُتب بتاريخ 10 أبريل 2022
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