‪Thomas More Travel‬
‪رحلات في الطبيعة والحياة البرية‬ • ‪جولات مشاهدة المعالم‬ • ‪سباحة مع الدلافين‬ • ‪سيارات أجرة وحافلات نقل‬ • ‪خدمات النقل بالحافلة‬
طالع المزيد
‪09:00 ص - 05:00 م‬
الاثنين
09:00 ص - 05:00 م
الثلاثاء
09:00 ص - 05:00 م
الأربعاء
09:00 ص - 05:00 م
الخميس
09:00 ص - 05:00 م
الجمعة
09:00 ص - 05:00 م
السبت
09:00 ص - 05:00 م
الأحد
09:00 ص - 05:00 م
نبذة
‪كانكون، كينتانا رو، المكسيك‬
يضم حيوانات

الجوائز
جائزة Travellers' Choice
2023

اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج
‪Thomas More Travel‬
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4.5
417 تعليق
ممتاز
‪326‬
جيد جدًا
‪47‬
متوسط
‪22‬
سيئ
‪9‬
سيئ جدًا
‪13‬

BDJV
86 مساهمة
‪أغسطس 2023‬
‪We used Thomas More Travel during our stay at The Royal Sands. We wanted a private tour of Chichen Itza. They arranged for us to go with Ricardo for an amazing price. The tour did not disappoint. Ricardo is very knowledgeable and passionate about the Mayan history. He took care that we were not in the sun too much, allowed us ample time to explore and ask questions. Then he drove us home through several Mayan villages. It’s a tour my family and I will never forget. Thank you!!‬
كُتب بتاريخ 16 أغسطس 2023
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DBJV4471 Thank you so much for trusting us, we are glad to know that the service recomeded for our representative at Royal Sands was good for you. Thank you again and we hope your option for another activities for your vacations. Best regards.
كُتب بتاريخ 17 أغسطس 2023
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Michelle R
‪Saint Joseph‬, ‪Missouri‬4 مساهمات
زوجان • ‪يناير 2023‬
‪The first excursion was to Tellume and a Cenote on Tuesday January 3rd. Arthur was our tour guide and did a great job and was very knowledgeable. The bus drivers did a good job too. We stopped at a “Mayan Experience” and rest room break. The bathroom was disgusting, and the Mayan Ritual was not a believable experience and seemed to be a way to get more tourist dollars through tip. The bus rides were very long because of so many stops at resorts to pick up guests. Had we been told that the travel time was so lengthy, we would not have chosen this excursion. One of the guests was so upset with the length of time that he made quite a disturbance. We were dropped off by the side of the road and had to catch another bus to try to make this guest happy. That was a little concerning for us because there was lots of traffic.

Our second excursion was to Isla Mujeres on Thursday January 5th. It was total chaos in the room to get our tickets. Our catamaran broke down and we had to be transferred to another boat and it was quite a delay. Victor at Cancun Sailing was a great guide and tried to make up for the delay but the bus ride home took hours due to the delay. I think we should have been offered separate transportation home.

I think perhaps the employee at the resort wasn’t aware how lengthy the transportation was? But should be informing guests of this so that they can plan for it or make other choices for excursions.
كُتب بتاريخ 11 يوليو 2023
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We sincerely regret the bad experience, the tour offered was a shared service and the time is uncertain for the construction around the Cancun airport about the pick up times the time may vary according the traffic and the number of stops set for that date. Our apologize about, we will work to make your experience more enjoyable on next activities. Kind Regards.
كُتب بتاريخ 19 يوليو 2023
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Jess W
14 مساهمة
زوجان • ‪مايو 2023‬
‪Used Thomas More for the first time this past April/May. Clean van. Private. Very professional staff. On time. Safe. Didn't offer any beverages though.‬
كُتب بتاريخ 8 يوليو 2023
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jlwd2017 Thank you much for your trust, we hope to be your option for ground transportation on your next vacations, we are so sorry about the beverages that service is not available yet.
كُتب بتاريخ 9 يوليو 2023
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Nita B
مساهمة
زوجان • ‪أبريل 2023‬
‪Elias with Thomas More is the best driver!! He provided our transportation to and from the airport to Grand Residences. When we arrived he greeted us with cold waters and cold face towels and had the best personality. His positive demeanor and wonderful conversations made both rides to and from the resort such a pleasure. Because of him we will only use Thomas more travel from now on when we visit the Riviera Maya area. Elias is the epitome of great Mexican warm hospitality and service. Thanks Elias for starting and ending our trip in a great way! We will be back and hope you are our driver again! ‬
كُتب بتاريخ 30 أبريل 2023
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820nitab Thank you so much the trust, we appreciate so much your comments.
كُتب بتاريخ 22 يونيو 2023
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Scott
‪Olathe‬, ‪Kansas‬31 مساهمة
‪مارس 2023‬
‪Very professional, right on time. Very reasonable price for transfers to and from the hotel. Would definitely recommend.‬
كُتب بتاريخ 18 مارس 2023
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Scott W thank you so much for sharing us your experience, thank you for trusting our services.
كُتب بتاريخ 13 أبريل 2023
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tammye89
‪Columbia‬, ‪Missouri‬110 مساهمات
‪مارس 2023‬
‪We used Thomas Moore for airport transfer from Cancun. When we arrived, they did not have a van ready and we waited about 40 minutes. We booked a transfer to the airport (our flight had changed and we had to change the time) they cancelled the transfer completely and at 4:00 am, we had no airport ride. Thankfully, our hotel helped and we got a taxi. I would just use a taxi service outside the airport next time.‬
كُتب بتاريخ 10 مارس 2023
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Hello tammye89 We sincerely regret the incident, can you please share us the reservation details to contact the transportations department? as the confirmation code. Is very important for us the have that details to track the service and avoid future issues as this.
كُتب بتاريخ 16 مارس 2023
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Ari K
7 مساهمات
العائلة • ‪فبراير 2023‬
‪Tony Perez and Sergio at the Royal Sands in Cancun were excellent. They helped book our SCUBA trip to Tulum for Cenote (underwater river) diving.

We needed help with changing our plans last minute, getting rental gear, and upgrading our certification cards. Each time they solved our problems with a smile and a “of course, no problem”.

They were genuinely interested in how our experience was and tracked us down all over the hotel to let us know any important updates to the trip. They also were accurate about the weather and what days were good to dive and what days the wind would create rough ocean.

We will use them again next year!‬
كُتب بتاريخ 24 فبراير 2023
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Hello 601arik, We appreciate so much your comments, thank your for the trust, will be a pleasure attend you again. Best regards.
كُتب بتاريخ 27 فبراير 2023
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calob411
‪Westwood‬, ماساتشوستس16 مساهمة
‪فبراير 2023‬
‪We have used Thomas More Travel many years when travelling to Mexico and this was the first time we were sorry we did. Their vehicles were always so clean and their drivers were excellent. This time we were picked up at the airport by a woman who drove like a lunatic. She was speeding, weaving and constantly looking at or talking on her phone. She must have taken, without exaggeration, 20 calls! No idea what she was doing but it was terrifying. The van was definitely not what they used to provide. On the way back to the airport we had a different driver who was much better, but the van was not. It wasn't very clean, only had one working seatbelt and desperately needed shocks. It was not a comfortable ride. I don't know why our experiences this year were so different than past ones, but my guess would be that they are subbing out the rides to individuals...not sure. We will not be using them again!‬
كُتب بتاريخ 21 فبراير 2023
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lemohan
سان أنطونيو, تكساس10 مساهمات
‪نوفمبر 2022‬
‪Last November my husband and I spent a week at Royal Haciendas outside of Playa del Carmen. The following week a girlfriend and I stayed at the same resort. It is beautiful and expansive. I am especially happy with the staff. I would like to recognize Enrique Perez. He was new to the staff and orchestrated water aerobics and both bingo and Mexican Lottery. He learned my husband, girlfriend and my names and always recognized us when passing. Alfredo manages the owners' lounge and they couldn't have found anyone better. He is always willing to help with whatever the issue may be and keeps the lounge well stocked with food and drinks. Lastly Edin Aguilar at the front desk needs to be recognized. He realized I had a Passport Issue and ensured I immediately knew when my package had arrived!‬
كُتب بتاريخ 21 فبراير 2023
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Hi lemohan we appreciate so much your feedback, thank you so much for your feedback.
كُتب بتاريخ 16 مارس 2023
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Joann T
6 مساهمات
‪فبراير 2023‬
‪We stayed at Royal Uno Cancun. Thomas More had a desk in the lobby. We booked our airport transfers and 3 tours through Thomas More. They are very helpful and fantastic to work with. Everything was wonderful and we got exactly what they said we would. We highly recommend them!!!‬
كُتب بتاريخ 20 فبراير 2023
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Hello JoAnn T, we appreciate so much your comments, thank you so much for your trust and preference.
كُتب بتاريخ 16 مارس 2023
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