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‪Sergio's Silver from Taxco‬

‪Sergio's Silver from Taxco‬

‪متاجر هدايا ومتخصصة‬
‪11:00 ص - 07:30 م‬
الاثنين
11:00 ص - 07:30 م
الثلاثاء
11:00 ص - 07:30 م
الأربعاء
11:00 ص - 07:30 م
الخميس
11:00 ص - 07:30 م
الجمعة
11:00 ص - 07:30 م
السبت
11:00 ص - 07:30 م
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5.0
5.0 من 5 دوائر178 تعليق
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‪Redheadedlass‬
مورغانتاون, فرجينيا الغربية554 مساهمة
5.0 من 5 دوائر
زوجان • ‪سبتمبر 2024‬
‪It was so relaxing to just shop there. You can take your time - there's so much to see! I actually went 2 times and purchased a bracelet, opal ring, and earrings. The quality is very good, made in-house, and prices were unbeatable for that quality. The service was the best. Really enjoyed talking to the owners. Even suggested a great coffee shop. And my husband couldn't believe it, but I asked to have our pic taken for the wall. I hate taking pictures, I haven't let anyone take my pic in maybe 2 years. That's the only pic of me on Cozumel. I will be checking out their website, now that's back in the US.‬
كُتب بتاريخ 11 أكتوبر 2024
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‪Excursion38677540588‬
فلوريدامساهمة
1.0 من 5 دوائر
الأصدقاء • ‪مايو 2024‬
‪Extremely rude owner. Grossly overpriced. Listened to private conversations then criticized. Indicated we could not afford his prices. Bad decision on his part. Went to next silver store and we spent over $1000.‬
كُتب بتاريخ 20 مايو 2024
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I’m Sergio Jr, In 29 years you have been the FIRST person that I have asked to leave my store. I did not bother or pressure you at all and I explain how the prices are set and the 20% discount I’m offering in all the jewelry. When I heard you saying out loud that the prices were crazy, I decided to explain to you that the $55 usd (before the 20%discount) earrings your friend was looking at took at least 2 hours to make them, so the price is not “crazy” like you were shouting at me and telling me that they were very small for that price. If I’m respectful, All I ask in return is the same. And to be clear I will never tolerate rude people. Have a good day.
كُتب بتاريخ 20 مايو 2024
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‪Rhiannon B‬
كلير ووتر, فلوريدا5 مساهمات
5.0 من 5 دوائر
زوجان • ‪مارس 2024‬
‪I cannot express enough how absolutely blown away I am with not only the quality of stunning pieces that Sergio has but also the level of customer service. When you walk in it’s like being greeted by an old friend. It was my husband and I’s first time shopping in Cozumel and we were aware how risky the shopping can be sometimes. I have never felt more comfortable shopping for jewelry in my entire life. I was spoilt for choice, I practically wanted to purchase the entire store. Not to mention, Sergio really cares about his customers and almost every single piece in his shop is unique and one of a kind. I purchased a gold and sapphire ring as well as a silver bracelet. The prices are fair and the quality is unmatched. I cannot wait to continue to grow my collection of Sergio silver! Stop by if you get the chance. You will not regret it.‬
كُتب بتاريخ 21 مارس 2024
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Thank you so much Rhiana and Eric for researching where to buy jewelry while in Cozumel and for the opportunity given to us to show you our work and business. It is always a pleasure meeting and making new clients. And if they are polite and kind is a PLUS!!! Enjoy your unique gold sapphire ring and bracelet and looking forward to seeing you back in our stores when visiting Cozumel!
كُتب بتاريخ 22 مارس 2024
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‪Maesteve‬
‪Shelton‬, واشنطن42 مساهمة
5.0 من 5 دوائر
زوجان • ‪يناير 2024‬
‪I have been to Sergio’s several
times and always happy to browse here. Sergio gave no pressure but provided some nice choices. He made me a ring years ago
And this time a beautiful matching bracelet. Enjoyed visiting with Sergio and hope to be back. He offers quality pieces and will design for you.‬
كُتب بتاريخ 20 يناير 2024
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We truly appreciate the time taken to review our work, business and shopping experience at our stores. Thank you for trusting us when designing jewelry for you. My father and I thank you for your support to our business!
كُتب بتاريخ 20 يناير 2024
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‪Xenadiva‬
New York5 مساهمات
5.0 من 5 دوائر
بمفردك • ‪ديسمبر 2023‬
‪Sergio’s jewelry is beautiful and it’s a no pressure shop, which comes as a huge relief because the rest of Cozumel feels like Chinatown in NYC circa 1992… I found some really beautiful earrings done in the particular Taxco style I was looking for. They are very helpful and friendly. I highly recommend this shop and would go back again next time I’m in Cozumel.‬
كُتب بتاريخ 24 ديسمبر 2023
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Thank you so much for taking the time to review your shopping experience at our stores. It was a real pleasure to meet you and I hope you enjoy your Frida Kahlo style earrings very much. Looking forward to seeing you in our stores next time you visit Cozumel! Happy New Year 2024!!!!
كُتب بتاريخ 27 ديسمبر 2023
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‪Joe D‬
4 مساهمات
5.0 من 5 دوائر
العائلة • ‪مارس 2023‬
‪We have been dealing with this shop for years and have never been disappointed. These folks are not pushy or rude and are very friendly. We look forward to trading with them for years to come. ‬
كُتب بتاريخ 17 ديسمبر 2023
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THANK YOU so much for supporting our business for so many years. It was a pleasure seeing you both in our stores and we hope you enjoy your new Sergio’s jewelry very much. Happy holidays and looking forward in having you back in our stores when visiting our beautiful island of Cozumel!
كُتب بتاريخ 19 ديسمبر 2023
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‪Karin W‬
7 مساهمات
1.0 من 5 دوائر
زوجان • ‪أغسطس 2023‬
‪In August I walked into Sergio’s shop in Cozumel. He was friendly, talked a lot about the good quality of his jewelry which seemed expensive but nice. I bought a little silver pendant, a Mayan calendar, for over 100 USD and a small silver chain for 30 USD. Two weeks later I woke up in the morning and realized that the the chain was broken. I hadn’t pulled or strained it just broke while I was asleep. Since I had already left Mexico I wrote to Sergio to refund the money for the chain since this was clearly a production fault. But instead of apologizing I got the most nasty response, blaming me for having torn the chain and he refused to refund the money. After all the sweet talk in the shop and first appearance of quality this was a big disappointment and lacked any basic business ethics. Be careful when you enter his shop!!‬
كُتب بتاريخ 4 أغسطس 2023
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Good morning Mrs Karin, This is Sergio Jr responding in regards of your purchase. To be clear you purchase from me a Mayan calendar pendant and matching earrings for ($1920 pesos) $116USD. Not just a pendant as you mention. I gave you the chain for ($610 pesos) $37usd. All items I consider for a very reasonable price, even though you think that's a very high price since you can get chains for $10 dollars and jewelry at better prices when purchasing it in Thailand or India. (according to messages you send me via whatsapp). I am very flexible when it comes to dealing with my clients after purchasing an item or items in our stores. Whether they need support in exchanging an item or fixing it. Many times I have even pay the international shipping fee in order to send them another jewel similar to the one they purchase in case it presented a flaw. What I cannot accept is the attitude from you saying that after wearing the chain and pendant for two weeks even while sleeping, one day you woke up and the chain magically decided to break on you for no reason. As I mentioned, on the image that you send me you can clearly see how the silver strings of the chain look as if it was pulled, not saying you did it on purpose, but it is very common that you can pulled it or it can get stuck with something, EVEN when you are sleeping with a soft pillow. And then DEMANDING me to refund to your credit card your payment because the quality of jewelry I sold you is not good. As if we were to use a less quality silver only on the chain you chose but not on the hundreds of other chains that we offer and sell every month. And if by "sweet talk" you mean that I did not push you to come into my store and you came in on your free will, and I did not pressure you in any way while browsing in the three rooms, and I explain to you the history of my family business and work and I did not push you to buy at all, but in fact you decided on your own terms to make the purchase; then just so you know, that is the way I like to treat my visitors. Refunding you the $37 dollars for the chain was not the issue, it was your rude attitude of simply demanding. I respect our visitors and our clients, but I simply ask the same in return. And again, I wish you a great day and a successful life Mrs Karin.
كُتب بتاريخ 7 أغسطس 2023
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‪Bearcats50‬
‪Saint Bonifacius‬, ‪Minnesota‬59 مساهمة
5.0 من 5 دوائر
بمفردك • ‪فبراير 2023‬
‪If you’re looking for something truly unique from the island; you must go see my good friend Sergio. He will take your idea, come back three days later, and your idea has now become a beautiful reality! Thank you again my friend. See you again next year.‬
كُتب بتاريخ 1 مارس 2023
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Thank you so much for many years of trust in our work and business and for always recommending un with your family and friends. We truly appreciate seeing you both every time you visit us. See you again on your next trip to Cozumel!!!!
كُتب بتاريخ 7 مارس 2023
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‪Paul B‬
6 مساهمات
5.0 من 5 دوائر
زوجان • ‪يناير 2023‬
‪Looking for quality jewelry shop for a gift for my wife. After walking passed the gauntlet of shops and street people trying to get us in their stores…‬
كُتب بتاريخ 12 يناير 2023
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We look forward in having you in our stores and remember you can keep track of our new designs through our websites. Have a great weekend.
كُتب بتاريخ 20 يناير 2023
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‪jennifer c‬
41 مساهمة
5.0 من 5 دوائر
العائلة • ‪أغسطس 2022‬
‪Sergio is great! Stopped in on our first day staying at the house and not the resort. It was our first stop of the day. Sergio took great care of us, and we ran to the atm to grab some cash to pay for all our jewelry we purchased from the store. They have the best silver on the island! Don’t go anywhere else for Mexican silver! Great prices and lots of items to choose from. It was nice to be able to fend off the other vendors with the phrase, “Sergio already took care of our jeweler needs”. No one argued about that! Family owned and operated for over 30 years I think he said. This was my second purchase, my husbands first. My daughter was happy with her necklaces and stone she picked out! We will return to Sergio’s on our next trip to paradise! ❤️‬
كُتب بتاريخ 27 أغسطس 2022
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Thank you so much Mrs Jennifer for taking the time to review our business and your shopping experience at our stores. My father and I truly appreciate the opportunity given to us to show you our work. We are very happy to know you are all enjoying your new Sergio’s jewelry and we look forward in showing you new designs next time you visit our beautiful island. Keep taking good care and see you in the near future.
كُتب بتاريخ 29 أغسطس 2022
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