I am sorry that you felt this way. All our animals are under regular veterinary supervision and we pay great attention to their care; local vets even bring various animals to us which need special care. The guinea pigs are perfectly fine with the outside flooring and have never had any issues with their feet. It can be a little stressful for them when there are large groups, but they have plenty of places to hide, and it is certainly much less stressful than life in the wild. The noise of the shofars is a problem that unfortunately we cannot solve right now, but in a few months we are moving to a huge new building where the shofars will be in a separate room far from the animals. We have trained the volunteers in handling animals, and if problems are brought to our attention we fix them, but when large summer groups come, it is inevitable that the occasional mistake occurs. Please feel free to contact the office with any concerns that you have, and we will try to address them.