‪Fishers Farm Park‬

تعليقات حول - ‪Fishers Farm Park‬, ‪Wisborough Green‬

‪مدن ملاهٍ ومتنزهات ترفيهية‬
طالع المزيد
‪10:00 ص - 05:00 م‬
الاثنين
10:00 ص - 05:00 م
الثلاثاء
10:00 ص - 05:00 م
الأربعاء
10:00 ص - 05:00 م
الخميس
10:00 ص - 05:00 م
الجمعة
10:00 ص - 05:00 م
السبت
10:00 ص - 05:00 م
الأحد
10:00 ص - 05:00 م
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آراء الناس

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المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
31 على بُعد 5 كيلومترات
معالم الجذب
24 على بُعد 10 كيلومترات

4.5
825 تعليق
ممتاز
‪541‬
جيد جدًا
‪166‬
متوسط
‪62‬
سيئ
‪29‬
سيئ جدًا
‪27‬

Amy492
‪Burgess Hill‬, UK52 مساهمة
العائلة • يونيو 2022
‪Utterly amazing! I haven't written any reviews for quite some time but what a wonderful wonderful day out. Friendly animals, fantastic staff (especially Angus), up to date signage and information, and such a wide range of endless fun. Everything has been thought of, the place is spotless and there is clearly an incredible team who put a lot into making it what it is. One of the best bits of having children is being able to relive another childhood as an adult and today's visit is easily one of the best days out we've had. Thank you Fishers Farm.‬
كُتب بتاريخ 25 يونيو 2022
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Christopher B
مساهمة
العائلة • يونيو 2022
‪I don’t write many reviews but flippin ‘eck this place was good. We have a 1 year old little girl and we wanted to kill some time before flying out of Gatwick on an evening.

The rides are great, the animals look really well looked after, but the staff are what makes this place a bit special. Everyone went the extra mile for service and being friendly. Our little one has allergies which can be a little awkward and inconvenient but the staff at the bar were not just helpful and polite, they took a genuine interest and did everything they could to make it easy for us.

If you’ve got a flight out of Gatwick and looking to kill some time, I cannot recommend this place enough!‬
كُتب بتاريخ 23 يونيو 2022
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Thank you so much Christopher for our 5* rating and taking the time to write this lovely review. It's lovely that you all came before your flight and I hope you had a fantastic holiday following it. I will forward your lovely feedback onto the team. We hope to see you again very soon. :-)
كُتب بتاريخ 24 يونيو 2022
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Jim D
63 مساهمة
يونيو 2022
‪Visited Fishers Farm as a three generational visit with the youngest children aged 7 and 4. This was my first visit to the farm and we spent over six hours, enjoying the activities on offer.

Highlights included the air cushions, bottle train, tractor rides, climbing frames etc and the feeding of the animals show.

Everything was well presented and we had a brilliant day out.‬
كُتب بتاريخ 20 يونيو 2022
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Thank you for your lovely 5 star review and recommendation. It's great to hear three generations of you all came and you had a lovely day. We look forward to seeing you all again soon. :-)
كُتب بتاريخ 21 يونيو 2022
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Amy G_Smith
فالموث, UKمساهمة
العائلة • مايو 2022
‪We went as a family of 18 to Fishers Farm over the May Half Term and we all had the best time. My family has been visiting since I was a kid and I love how Fishers has evolved over the years. My kids 9,6 and 5 didn’t stop all day and enjoyed all the activities on offer. The park has such a family friendly vibe and I felt very safe letting my kids play and explore. There is so much to do; the sensory room is fab and the Bug Safari a must for little kids! We were able to pre order lunch for all 18 of us which was so kind and everything arrived correctly which is always impressive! The hospitality industry is such a tough and exhausting environment to work in and I am always so impressed by the Fishers staff; their attitude, friendliness, and work ethic. Thank you for a wonderful day out, you never disappoint!‬
كُتب بتاريخ 3 يونيو 2022
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Thank you so much for your wonderful 5* review! It was lovely having you visit for the day and great to hear that you had the best time here over half term. We look forward to seeing you again soon. :-)
كُتب بتاريخ 8 يونيو 2022
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Gratch313
8 مساهمات
العائلة • يونيو 2022
‪What can I say about our family day at fishers? I'll start with the good, weather was lovely for the Jubilee weekend, the farm wasn't too busy. Our little person loved going on a variety of activities and rides.

But the things that tarnished it for us was:

Having had to move the orginal booking due to illness, we were told we have to pay an extra £10 only when we arrived. I assume it was admin fee, but a bit annoyed that this wasn't told to us previously and that it was implied that we could move the date freely.

Discovering that some of the steps to the houses in the Enchanted wood are rotten, which could cause serious damage if not looked at and fixed. Luckily my little person noticed it and was careful around those, some might not be.

The Customer service from some of the saff and outlets need to be addressed. We purchased 2 drinks from the kiosk opposite the sky fall attraction, only to be told that it was out gas after we had paid and that someone was coming over to replace it. I had informed staff where we were and we would wait for our drinks as they said it would be 5 minutes. There was no apology for this, just money taken and us left waiting. After 15 minutes my husband asked what was going on and was told it was already fixed. No member of staff had come over to inform us, drinks were handed over only after we asked, but the staff member was unsure which was diet and which was not. Not great it we had a diabetic in our party.

Finally, the staff member who serves ice cream at the south downs adventure kiosk told us a particular ice cream was one flavour and told another customer it was a completely different flavour. I would also consider changing the colour of the pink ice cream as it will surely be a favourite with some little people, but it is strawberry and champagne flavour. Whilst the strawberry one is white with pink bits.

Having spend a considerable amount of money for a family day out, and especially with the additional costs once you are in, I expected better service all round. ‬
كُتب بتاريخ 3 يونيو 2022
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Thank you for reviewing our family farm park and we’re so pleased your little ones enjoyed the variety on offer here. We aim to accommodate changes where we can and there is no admin fee for moving bookings within the same season that you booked. However, if you booked for a low/mid season day and then visited during peak season, then the price difference will be required. I’m sorry you weren’t informed of this when you moved your booking, as this is part of our training process. ‘The Enchanted Wood’ is currently on our project list for maintenance and development, and like the whole park, is monitored daily for health and safety. Anything deemed unsafe would be rectified quickly by our team on the morning or evening checks, but thank you for feeding this back. I’m sorry to hear your feedback about our staff. You’ll see from most other reviews that this is way below the level of customer service you would normally expect here, so I’m sorry we under-delivered for you on this occasion. Our staff training and recruitment process is a high-level, and usually one of our top comments from customers, so although it’s disappointing to read about your experience, it’s certainly something we can rectify. The strawberries and champagne ice cream was a special for the Jubilee Weekend so shouldn’t be a problem in the future, but we see your point and certainly take that on board. Please feel comfortable contacting us directly in the future (should you choose to visit us again) as we welcome all customer feedback and would have loved to have resolved some of this for you whilst onsite. We’re a family business, with small children ourselves, and would always be empathetic to any issue you encounter during your visit to us – we’re a good bunch and we truly care about giving you a positive experience with us. We hope we are able to welcome you and your family back in the future.
كُتب بتاريخ 11 يونيو 2022
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Laura
هورشام, UK60 مساهمة
العائلة • مايو 2022
‪Don’t get me wrong, my toddler loves Fishers Farm and because of that, I do enjoy it too. However, lately I feel that they have let me down…

One of the teacup rides has been broken for months now and typically, it’s the green one which is my toddlers favourite colour! Also, the new sensory room which is great has a few broken lights that have never been fixed and the sink area in the children’s animal barn is always a bit gross and could benefit from being cleaned hourly during busy times.

Membership prices have increased recently, including now having to pay a £15 ‘admin fee’ to join as a monthly direct debit member which is fine, because I get that it’s business, but when you’re making so much money you should be continuing to keep up the standards of the farm and not let it slip. The food (and service) in the Farmer’s Grill is also pretty appalling (fyi stay clear of the burger) and again, could benefit from a new food supplier and a faster system as the queue and delivery of a mere portion of chips can be painful!

I want to still love Fisher’s Farm but I do feel that it’s gone a bit downhill. Please sort it out!‬
كُتب بتاريخ 24 مايو 2022
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Hi Laura, Thanks for your time on the phone yesterday and we're pleased we could answer all of the concerns you had raised here in your review. I thought I'd summarise our conversation below for the purpose of anyone reading this review... The teacup ride (as discussed) is not able to be fixed, but we felt that customers would prefer the use the four remaining teacups than remove it completely, until the whole ride is replaced. We hope to replace this after the summer. The sensory room (glow barn) has been damaged fairly regularly from use, (and fixed in between each time) but we will need to relocate this set of tubes as sadly it's not withstanding the demand. The sinks all over the farm park are on a constant check and clean rota but we will continue to monitor this. We have hired a member of staff to deal with the amount of admin involved in Direct Debit Memberships. We had to make the decision to charge a sign up fee, or remove them completely - so I'm pleased you were in agreement that this was the preferable route for us to take. I understand as a vegetarian that you haven't tried our burger, but I'm pleased you'd be interested in sharing your thoughts at one of our focus groups to give your opinion on our vegetarian or vegan menu choices. I hope our conversations have helped answer your concerns, and we hope you are able to fall in love with us again!
كُتب بتاريخ 11 يونيو 2022
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Melanie S
3 مساهمات
أبريل 2022
‪Went with 9 year old and 2 adults ( both Gran and I are wheelchair users . The paths are excellent for wheelchairs . You can pre book a mobility scooter . The staff are very helpful
It was 100% suitable for 9 year old with many attractions
There are many disabled parking bays .
We will definitely go again‬
كُتب بتاريخ 15 مايو 2022
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Thank you For your 5*'s and taking the time to write this lovely review. It's great to hear that you had a great day and we look forward to seeing you soon. :-)
كُتب بتاريخ 17 مايو 2022
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Veronica P
‪Yapton‬, UK44 مساهمة
العائلة • أبريل 2022
‪Was a great family day out. Loads of different attractions to do but was very scheduled to times so if you missed the time slot for anything you missed out. Animals looked well and healthy shame unable to get close or feed any. All in all we had a good day just felt we had to plan more than we wanted if we wanted to do everything‬
كُتب بتاريخ 19 أبريل 2022
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Bella R
12 مساهمة
العائلة • أبريل 2022
‪I can't believe this was my first time taking my 2 daughters (7 & 4) to Fishers Farm!
Fishers, you were awsome and exceeded my expectations!
The animals were so lovely and well looked after!
There was so much to do for all ages!
The staff we spoke to were lovely, friendly and helpful!
It was not over crowded, good balance and affordable gift shop.

Can't wait to come back 😊!‬
كُتب بتاريخ 18 أبريل 2022
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Wow! Thank you so much for your wonderful review and a fantastic 5 stars. It's so lovely to hear that we exceeded your expectations and we can't wait to welcome you back again very soon. :-)
كُتب بتاريخ 19 أبريل 2022
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Natalie M
London, England, United Kingdom18 مساهمة
أبريل 2022
‪We visited for the first time last week & it was brilliant we had a fantastic day everything is so well organised & there was so much going on & loads to do. The staff were all very friendly & great with children. My daughter loved seeing all the animals & really enjoyed her first ever pony ride on Rebel. £1 for a pony ride was excellent value. We got tokens when we first arrived.
There is loads for the children to play on & several free activities on to like the brilliant magic show, mini golf , disco, film, tractor ride.
There are plenty of places to eat & a picnic area also. Food & drink prices were what we expected on a day out.
This is definitely our new favourite farm park & we can’t wait to visit again in the summer. Thanks Fishers Farm for a fabulous family day out.‬
كُتب بتاريخ 13 أبريل 2022
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Thank you for your wonderful 5* review. It's fantastic to hear that you had a fabulous family da out with us. It sounds like you really made the most of the day and got lots done. We hope to see you all again very soon. :-)
كُتب بتاريخ 15 أبريل 2022
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