‪Everyman Cinema Bristol‬

تعليقات حول - ‪Everyman Cinema Bristol‬, بريستول

نبذة
المدة المقترحة
ساعتان - 3 ساعات
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المنطقة
أفضل الأماكن القريبة
المطاعم
1,375 على بُعد 5 كيلومترات
معالم الجذب
172 على بُعد 5 كيلومترات

4.5
206 تعليقات
ممتاز
‪157‬
جيد جدًا
‪29‬
متوسط
‪13‬
سيئ
‪6‬
سيئ جدًا
‪1‬

Paul
مساهمة
‪After Sales service‬
أكتوبر 2021
‪I’ve been to the Bristol cinema a number of times and it is a lovely, quirky cinema with excellent and friendly staff. We will be going soon to watch the new James Abood movie.

However, the company’s after sales service is very poor if you want to change or amend your booking and is designed to avoid contact with customers.
We have come down with flu a few days prior to our booking and wanted to change the date til later in the month when, hopefully, we will be recovered.
There is no obvious way to do this on the online booking pages and you are directed to a premium rate phone line to talk to Sales.
This phone line is 13 p per minute plus your network charge which wouldn’t be so bad if you could get through.
On a number of occasions, the automated answering device informed us that there was an unusual number of calls and that we should expect to wait for about 40 minutes!
I have had very similar messages hen I have rung this number over the last few months and it is very obvious that this is NOT due to high numbers of enquiries but IS due to understaffing of their customer facing service.
There is another phone number but it takes you to the same answerphone.

As we live out of town, we couldn’t go to the cinema to rearrange ( and we shouldn’t as there was a possibility of COVID).

We eventually sent an email to Customer service to complain and explain and they have rearranged things for us But Everyman reallly should sort out it’s customer phone lines‬
كُتب بتاريخ 9 أكتوبر 2021
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HiggyBristol
بريستول, UK146 مساهمة
‪Lovely Comfy Cinema‬
سبتمبر 2021
‪Such a nice cinema, the seats are so comfy, it's roomy and the staff even bring drinks right to your seat. I visited to watch a screening of a movie, which also included a Q&A and meet and greet, it was the perfect place for it.‬
كُتب بتاريخ 29 سبتمبر 2021
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RAH1991
‪Congresbury‬, UK30 مساهمة
‪Staff make the experience A*‬
بمفردك • سبتمبر 2021
‪Staff here really make it an experience. Was served by Lara. She provided a warm welcome and explained services available, taking items to the seat, instead of carrying it all. Super polite, nice conversation. Made me feel welcome.

As a place, the atmosphere is amazing. Chairs are super comfortable and totally worth paying the extra than going to the Vue or Showcase!

Will be returning! 😊‬
كُتب بتاريخ 27 سبتمبر 2021
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Ruth R
بريستول, UK30 مساهمة
‪Great entertainment and fantastic service‬
أكتوبر 2020
‪I took my Granddaughter and her friend for a very belated birthday treat and they loved it. The service was fantastic and very patient with indecisive 7 year olds. I've promised them a Christmas film now I was so impressed.‬
كُتب بتاريخ 29 أكتوبر 2020
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CobbMan92
3 مساهمات
‪Date night‬
سبتمبر 2020
‪Great place to visit. Staff were friendly and engaging. Definitely worth another visit. But I will pick the movie next time.‬
كُتب بتاريخ 1 أكتوبر 2020
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Nick C
مساهمتيْن
‪Lovely staff, Great food and wine. Classic film. Top notch !!👍👍‬
زوجان • أغسطس 2020
‪Fantastic evening at the Everyman in Bristol. Lovely staff, lovely bottle of wine and a couple of beautiful chicken burgers. Watching the absolute classic ‘Aliens’. What better way to spend a Friday evening!‬
كُتب بتاريخ 22 أغسطس 2020
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Michelle H
‪Weston-in-Gordano‬, UK3 مساهمات
‪Poor customer service response‬
زوجان • فبراير 2020
‪Love the cinema but whatever you do don’t buy a gift voucher and let people forget they have it! £30 down the drain as expired 12 months ago and blanket NO from all departments to offer another visit. Very disappointed with HO customer service blanket response. People can ill afford to throw cash like that in the bin 😡. Seriously who would it hurt to offer seats on a quiet night? No idea how businesses survive in long term with no foresight of future business as must have sent over 50 people in Everyman’s direction. Soooo disappointed. ‬
كُتب بتاريخ 6 مارس 2020
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JF1953
بريستول, UK64 مساهمة
‪Mid week show‬
فبراير 2020
‪We booked for an afternoon film on the spur of the moment. Ordered some drinks and cakes for our seats, delivered quite quickly. Lovely comfy seats as long as you remember to get a blanket as it can get quite cool in there with the A/C. Enjoyed the film and refreshments very much, very pleasant experience.‬
كُتب بتاريخ 14 فبراير 2020
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AnanB
بريستول, UK1,393 مساهمة
‪Lovely cinema ‬
الأصدقاء • يناير 2020
‪This is a lovely cinema, the sofas are comfy and having drinks delivered to your seats is fantastic! We enjoyed the cocktails we had - they came with raspberry candy floss on top - tasty.

It’s a little pricy but worth it. ‬
كُتب بتاريخ 9 فبراير 2020
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bpearce10
‪Stanford-Le-Hope‬, UK37 مساهمة
‪Night out!‬
زوجان • فبراير 2020
‪Went here after hearing some great reviews. We had a lovely evening, it really is just a different experiance. Greated by great staff we arrived early, sat and enjoyed a cup of tea whilst people watching. Cup of tea on saturday night, Its how we roll!! The cinema is comfy and sound quality is excellent a really great experiance and not just your average night at the cinema!!

What to watch next? As we will be back!‬
كُتب بتاريخ 2 فبراير 2020
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عرض نتائج 1-10 من أصل 206
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