‪Odds Farm Park‬

تعليقات حول - ‪Odds Farm Park‬, ‪High Wycombe‬

‪10:00 ص - 05:30 م‬
الاثنين
10:00 ص - 05:30 م
الثلاثاء
10:00 ص - 05:30 م
الأربعاء
10:00 ص - 05:30 م
الخميس
10:00 ص - 05:30 م
الجمعة
10:00 ص - 05:30 م
السبت
10:00 ص - 05:30 م
الأحد
10:00 ص - 05:30 م
نبذة
المدة المقترحة
أكثر من 3 ساعات
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تحسين هذا الإدراج
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المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
146 على بُعد 5 كيلومترات
معالم الجذب
87 على بُعد 10 كيلومترات

4.0
776 تعليق
ممتاز
‪359‬
جيد جدًا
‪241‬
متوسط
‪98‬
سيئ
‪42‬
سيئ جدًا
‪36‬

Suey2
هايس, UK24 مساهمة
‪Lovely day out‬
أكتوبر 2021
‪Great for kids. They do special events at Halloween etc like pumpkin carving. Tractor rides, lovely big playground.‬
كُتب بتاريخ 18 أكتوبر 2021
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Phil C
مساهمة
‪Buyer beware!‬
أغسطس 2021
‪Found the website on the phone hard to use. Upon booking tickets we realised the date was wrong.

Tried to call; just went to answer machine. No one returned our call.
Tried to email; didn't respond for over 48 hours.

In our email, we suggested alternative dates we could come.

Because there response was so slow we were actually travelling home (we live 300 miles away). They refused to offer a refund. We tried many times to explain the situation and again they refused to offer any refund. They gave us an option of a return within 12months. This isn't an option due to our location.

I found there responses to emails lacked any consideration or empathy. They broke there own contract by their slow response time.

Thankfully I booked on a credit card who refunded me.‬
كُتب بتاريخ 12 أكتوبر 2021
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Dear Phil, Thank you for taking the time to share your thoughts with us again and leave this review. We are very sorry to hear of your ongoing disappointment following our interactions after your cancelled visit in August. Our Booking Terms & Conditions are available for all guests to view prior to proceeding with a booking through our website here: https://www.oddsfarm.co.uk/booking-terms/ . It is Odds Farm Park policy that unfortunately we cannot issue any refunds for cancellations. Tickets are only transferable at our discretion to an alternative date or time. We are very sorry that you found the booking process for General Admission tickets difficult; the date and time selected are shown on all pages of the booking process up until confirmation of the basket details, however we of course will look into how we can add further clarity for our guests through the process, to ensure further confirmation of the booking date is provided, and we are grateful for your feedback on this. Upon review of your unique and unprecedented situation, where due to your location being in the far north-east of the UK, you will be unable to visit again in the future and will not return, we were able to issue you with a full refund for your booking as a gesture of goodwill, and this was processed in August. We continued our conversation with you via email, and notified you of the processing of the refund. Following your feedback through this review, we have reached out to you again to see if there is anything further we can discuss regarding your ongoing disappointment, and do hope we can assist you. Kind regards, Odds Farm Park
كُتب بتاريخ 19 أكتوبر 2021
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danielle k
مساهمة
‪Atmosphere and Customer service‬
سبتمبر 2021
‪My daughter and Mother in law visited the farm today and quite honestly were appalled at the rudeness of staff, cleanliness and lack of animals visible.
Odds farm used to be such a lovely, friendly and fun place to be and it really isn't that anymore.
Luckily my daughter is under two currently so is free but the price for a child is the same price as a adult! We will definitely re-think whether we would revisit again.‬
كُتب بتاريخ 21 سبتمبر 2021
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Dear Danielle, Thank you for leaving us this review. We have been in conversation with you directly via email, to discuss and further explore your particular concerns following your most recent visit, and we are very grateful for your constructive feedback. We are very sorry that your most recent visit did not meet your high expectations following previous visits, and we are very saddened to learn this. Following your helpful suggestions, we do hope some improvements can be made. We always encourage our guests to speak to us during a visit should anything be amiss, so that we can act promptly to make any changes. In addition, our team are always on hand to give advise to guests on how to get the most out of their day. As a Rare Breeds Survival Trust approved centre, Odds Farm Park is very proud to be home to more than 200 animals, many of which are rare and endangered native breeds to the British Isles. To ensure our guests can get the most animal interactions as possible during their day out, not only can our sheep, goats, rabbits and guinea pigs be met within the Animal Barn at all times throughout the day, but we offer an itinerary of Activities and Demonstrations including Cow Milking Demonstration, Piggies Meal Time, Feed the Chickens, Bunny Time and Egg Collecting which gives real hands off experiences. In addition, guests can join the Tractor and Trailer Ride to get the best tour of the Farm and our animals, as well as interact with all of our fury friends in the summer paddocks; every paddock around the Farm contains our animals, however at times they may choose to rest out of sight from our guests in the field shelters for example, and are not always visible. Our team are always on hand during a day out to give pointers and tips on where to meet which animals, and how to get the most out of our animal experiences. Thank you again for your time, and we do hope you will choose to visit us again in the future. Kind regards, Odds Farm Park
كُتب بتاريخ 18 أكتوبر 2021
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Mohsen A
London, England, United Kingdom20 مساهمة
‪Lovely....but EXPENSIVE!‬
سبتمبر 2021
‪The farm is lovely and the activities are nice. Plenty to do and see and also a cute little shop/cafe. People are lovely also!

BUT! It's a bit too expensive for regular visits (£15.95 for adults and kids over 2). I was quite surprised the price for kids was the same for adults (why even state the difference?).

So I thought I'd book the membership instead but that's £144 each also! So a family of three would have to go more than 7 times to make it worth it...

It's not about the door price, it's about the cross/up selling! If you make the door price slightly more appealing (even just lower the child rate!) then you'll get more people visiting and then you'll get more people buying memberships/animal feed/food/merchandise/tickets for shows etc etc‬
كُتب بتاريخ 10 سبتمبر 2021
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Dear Mohsen, Thank you for taking the time to leave us a review. We're so pleased to hear that you had such an enjoyable day, and found lots to do and see, as well as finding our team friendly too. We're sorry however that our admission prices were higher than you were expecting. Our adult and child prices are aligned, as we feel this best reflects that we are an attraction for the whole family, with all guests encouraged to take part in everything we have on offer. We also feel that as we are able to offer a full day out for families, with a jam-packed itinerary of animal activities and demonstrations throughout the day including Cow Milking, Piggies Meal Time, and Tractor Tours of the farm, as well as acres of indoor and outdoor play, our admission prices offer fantastic value for money. Everything guests need for a full day out is included in our admission prices, however there are a couple of optional extras available for guests who want to add even more fun to their day out. We also feel that our Annual Membership and Term Time Pass scheme offers even better value for money; both last for 12 months, and for guests who feel they might like to visit just 10 times, there are huge savings to be had. Many of our Membership and Pass holders enjoy the flexibility of visiting as often as once a week, for just a few hours at a time. We do appreciate your constructive feedback, and do hope that you may choose to visit us again in the future. Guests can join us during October for our Pumpkin Picking and Carving, and even more Halloween surprises for those visiting between 23rd-31st October. Thank you again for your time. Kind regards, Odds Farm Park
كُتب بتاريخ 18 أكتوبر 2021
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David B
مساهمة
‪Great Day Out For Families‬
العائلة • أغسطس 2021
‪The sunflower patch was lovely to see in the late afternoon, great customer service from the employees this Sunday, they helped us cut the sunflower for us to take home which was a lovely surprise. Overall 10/10 will recommend to my family.‬
كُتب بتاريخ 30 أغسطس 2021
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Dear David, Thank you for leaving us this great feedback, following your visit on the August Bank Holiday weekend. The Oddllotment at Odds Farm Park opened for the very first time this summer, and we are so pleased to hear that you had such an enjoyable time exploring the sunflower fields with your family. We shall ensure to pass on your great comments to our team members who assisted you during your visit. We very much hope to welcome you for another visit soon. We currently have a crop of potatoes for guests to dig at the Oddllotment, and with weather permitting, we hope our guests will also be able to join us for pumpkin picking during October. Kind regards, Odds Farm Park
كُتب بتاريخ 29 سبتمبر 2021
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Jas
لندن, UK140 مساهمة
‪Lovely day out with the family 😊‬
العائلة • أغسطس 2021
‪Had such a lovely time at Odds Farm with my nieces and nephew (ranging from 2 to 10 year old) - there was something for each of them. You could honestly spend the whole day there with all the play areas and activities. Lots of benches in each of the areas too so the grown ups can have a nice coffee and relax while the kids run around. It's also kept very clean and there are plenty of handwash and hand gel stations.

The kids really enjoyed seeing the animals (including the rare breeds). The tractor ride lasts around 10-15mind but was fun and informative for the little ones.

Some of the staff didn't always seem as engaged but thats the only thing I could really fault.

Overall definitely worth a visit with youngsters 😊‬
كُتب بتاريخ 27 أغسطس 2021
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Dear j_chana, Thank you for taking the time to leave us such a wonderful 5 star review! We are so pleased that you had such an enjoyable day out at Odds Farm Park when visiting with your young nieces and nephews, and in particular that you found something for each of them to enjoy throughout the day. We are very proud to be one of only 24 Rare Breed Survival Trust approved centres within the UK, and the conservation of some of the rarest breeds that we are home to, is something that we are very passionate about, and we are so glad that your family particularly enjoyed this element to your day out. Thank you for your feedback regarding our team, we will ensure to investigate the point you have raised, and are very grateful for your constructive feedback. We hope your family will choose to visit us again soon. During December we will be joined by a very special guest, as our Once Upon A Christmas event will be returning! Kind regards, Odds Farm Park
كُتب بتاريخ 29 سبتمبر 2021
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Annie D
6 مساهمات
‪Was expecting more but it was OK‬
سبتمبر 2020
‪As someone who had never visited a place like this, I had high expectation. Over-run by kids, of course. That being said, I still had a nice day.‬
كُتب بتاريخ 26 أغسطس 2021
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Dear Annie, Thank you for taking the time to leave us a review. We are so pleased to hear that you had an enjoyable day out when visiting Odds Farm Park during the Summer Holidays. We are sorry that there were more children than you were expecting at the Farm Park during your visit. The Farm Park is spread over 35 acres, so there is simply so much room for guests to explore and spread out over, but at times our most popular attractions can encourage guests to gather. We still have many practices in place throughout the Farm Park that ease guest gatherings, such as timed arrival times sessions for entry to the Farm Park, 45 minute play sessions within the Indoor Playbarn throughout the day, as well as an itinerary of Animal Attractions and Demonstrations throughout the day, hourly Tractor and Trailer Rides, and capacity restrictions on certain areas too. To find out more on the steps we are continuing to take to ensure our guests feel safe and comfortable, guests can head to our website, or call us directly for further information. We do hope that you will choose to visit us again in the future. During October our Halloween Festival with pumpkin picking and carving will be taking place, and our ever-popular Once Upon A Christmas is returning for 2021 during December. Kind regards, Odds Farm Park
كُتب بتاريخ 29 سبتمبر 2021
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David N
‪Biggleswade‬, UK15 مساهمة
‪A Great Day Out!‬
أغسطس 2021
‪We can't rate Odds Farm Park enough. The staff were brilliant, the park was so tidy, the owner of the farm did the tractor ride, the splash park has no chlorine because they dug a borehole for it... just a great day.

The mini rovers were extra couple of pounds, but well worth it.

You definitely won't get everything done in one day!!

As a tip, pack trousers and a long-sleeved top for the soft play! We had to buy joggers from the park but all the money goes back in to supporting the animals.‬
كُتب بتاريخ 23 أغسطس 2021
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Dear dmn1988, Thank for leaving us this exceptional 5* review, following your most recent visit. We are so thrilled to hear that your visit was so enjoyable, and that you found that there is more to do than you could fit into just one day out! We are glad you enjoyed playing at our water play, H2Odds, which we always receive great feedback from our guests on, and it is great that you agree too. Thank you for your helpful tip regarding a change of clothes within the Indoor Playbarn, which we hope our other guests will find very useful. We do hope to welcome you again soon! Up next, guests can join us during September to celebrate our own Rare Breeds Month, and learn about all of the conservation work that we do here. Kind regards, Odds Farm Park
كُتب بتاريخ 24 أغسطس 2021
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Mark D
هارو, UK6 مساهمات
‪Best Farm day out‬
أغسطس 2021
‪First time visit for me, went with family and 3 grandkids. Thoroughly great day loads to do and lots of animals to see and feed. I was impressed by the fact the farm is part of a select few farms looking after and breeding rare breeds. The kids loved the adventure playgrounds the H2Odds area was nice for a burst of energy and learning. The owner Steve gave a great talk on the tractor and trailer ride around the fields. The cleanliness of the whole farm was very impressive and the staff were very attentive. Big thanks to the guy in the cafe who allowed to get 3 teas just after they closed was a nice gesture before the drive home. A great day out.‬
كُتب بتاريخ 20 أغسطس 2021
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Dear 423markd, Thank you for taking the time to leave us this wonderful review, and we are so thrilled to hear that you had such an enjoyable first time visiting us. Odds Farm Park is one of only 21 Rare Breeds Survival Trust approved Farm Parks within the UK, and we are very proud to carry out their essential conservation work here; we are home to around 200 animals, of which 17 breeds are listed on this years RBST watchlist. We're so pleased that you found H2Odds to be an enjoyable and interactive piece of play; we always receive such positive feedback on this attraction from our guests, and we're so glad you agree. Thank you for your kind comments regarding the team, in particular our Tractor Ride Driver and those in the Catering Department- guest feedback is always so gratefully received. Kind regards, Odds Farm Park
كُتب بتاريخ 24 أغسطس 2021
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Eleanor
‪Radnage‬, UK8 مساهمات
‪Great day out.‬
العائلة • مايو 2021
‪The staff were so lovely and it’s was lovely to see all the animals around odds farm.
The kids were entertained. Thank you.‬
كُتب بتاريخ 20 أغسطس 2021
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Dear Eleanor, Thank you for taking the time to leave us this wonderful 4* review. We are so pleased to hear that you enjoyed meeting our animals during your visit, and your children were kept occupied. Our guests often comment that there is simply so much to do, that a full day out can easily be spent on the Farm. Thank you for your kind comments, regarding the team, which we will make sure to pass on. As we have a busy schedule of seasonal events, there is always a new reason to visit! Coming soon, guests can join us for our Halloween Festival, and the return of Once Upon A Christmas. We do hope to see you soon. Kind regards, Odds Farm Park
كُتب بتاريخ 24 أغسطس 2021
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