‪Chester Racecourse‬
الاثنين
08:30 ص - 05:00 م
الثلاثاء
08:30 ص - 05:00 م
الأربعاء
08:30 ص - 05:00 م
الخميس
08:30 ص - 05:00 م
الجمعة
08:30 ص - 05:00 م
نبذة
أكثر من 3 ساعات, المدة:
تستوفي إرشادات رعاية الحيوان
اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج
المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
489 على بُعد 5 كيلومترات

4.0
1,255 تعليق
ممتاز
‪560‬
جيد جدًا
‪357‬
متوسط
‪115‬
سيئ
‪87‬
سيئ جدًا
‪136‬

Rick A
‪Cannock‬, UK6 مساهمات
العائلة • ‪أكتوبر 2023‬
‪Venue is great, staff are great, but....£114 for 4 bottles of house wine...really? I appreciate margins, but ripping off your guests like this, puts me off ever returning..‬
كُتب بتاريخ 22 أكتوبر 2023
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Hello, Thank you for your review. We're sorry to hear you were not happy with our pricing and food/drink offering. We have dedicated teams working hard year round to ensure we offer the most competitive packages and choices around. Please be assured your feedback has been passed onto the relevant team. We hope we can welcome you back to the racecourse again in the future. Thanks, Chester Racecourse
كُتب بتاريخ 23 أكتوبر 2023
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Tony C
بريستون, UK272 مساهمة
العائلة • ‪يوليو 2023‬
‪Brilliant family day out at Chester Races. Great vantage points, plenty to eat and drink although queues were too long at times and no real order to them. Will return and nothing to do with my winnings!!‬
كُتب بتاريخ 11 أكتوبر 2023
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Hi Tony, Thank you for your review. We're so pleased you enjoyed attending the races with your family. It's great to read that you found the food and drink choice available so good. We'll pass on your feedback regarding the queues to the relevant team. We hop you'll visit us for another race day in the future. Thanks, Chester Racecourse
كُتب بتاريخ 12 أكتوبر 2023
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Olivia C
‪Waterford‬, أيرلندا115 مساهمة
زوجان • ‪سبتمبر 2023‬
‪An amazing experience. Beautifully kept racecourse. Said to be the oldest racecourse in the world, it is situated just outside the city walls at Watergate.‬
كُتب بتاريخ 2 أكتوبر 2023
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Hello, Thank you for your review. We're so pleased you enjoyed visiting the racecourse. We are indeed proud to be the world's oldest racecourse in operation. We hope we can welcome you back to the racecourse again in the future. Thanks, Chester Racecourse
كُتب بتاريخ 5 أكتوبر 2023
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العائلة • ‪سبتمبر 2023‬
‪Paid £35 so we could go to the parade ring and some up herself steward wouldnt let us in as we had trainers on. So we had to go into the cheaper bit which was £20 gutted how was we meant to know that in this day and age.‬
كُتب بتاريخ 27 سبتمبر 2023
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Hello, Our dress code is clearly stated on multiple pages of our website. It is also emailed in Plan Your Day emails sent to ticket holders before every race day. Finally, it is also printed on signage at the racecourse entry gates. Thanks, Chester Racecourse
كُتب بتاريخ 5 أكتوبر 2023
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Kris L
مساهمة
العائلة • ‪سبتمبر 2023‬
‪We went on a family outing of 12 and had booked thetatterstalls. Unfortunately as a family member booked the tickets we didn't realise you couldn't go in with trainers. An honest mistake and we were still in shirts and smart trouser! We were told by the people at the gate that if we bought flipflops we would be able to enter. This is a ridiculous rule but we followed the request and spent £5 to buy flipflops. After passing through the gate where the staff laughed at us as we went past. We still were told we wouldn't be able to carry on down the stairs anyway. Not too sure what kicks the race staff get out of this little game but I consider it a type of bullying. Have to say Chester racecourse you really should be considering the negative impact on mental health when you are applying rules and games like these! All we wanted to have was a family day out to celebrate the life of a family member but instead you turned our day into a horrific experience. Your staff need to be more considerate to individual circumstances. What a waste of time and £75. Safe to say we will never be going back!! Can't even think of anywhere else that would treat people like this when they have paid to get into an event!
كُتب بتاريخ 17 سبتمبر 2023
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Hello, We are sorry to hear you had such a negative experience at the racecourse. Please be assured, this feedback has been passed to the relevant department for consideration. Thanks, Chester Racecourse
كُتب بتاريخ 5 أكتوبر 2023
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Joe J
48 مساهمة
الأصدقاء • ‪سبتمبر 2023‬
‪It's criminal that you can't use your phone on the course, even surrounding pubs. Couldn't make a call or use the Internet, but low and behold when visiting a week later, stood on the walls, signal perfectly fine. It should be outlawed. I'd love an explanation 🙄‬
كُتب بتاريخ 8 سبتمبر 2023
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Hello, Given the amount of people who attend our race days, demand for access to the internet and the overall volume of network traffic in the area is high which can affect signal and is beyond our control. This is consistent at other events across the country which attract big crowds, causing congestion on the networks. We do offer complimentary Wi-Fi across the racecourse to try and alleviate some of the demand on local networks. Thanks, Chester Racecourse
كُتب بتاريخ 5 أكتوبر 2023
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Kieron D
مساهمة
الأصدقاء • ‪سبتمبر 2023‬
‪We go to Liverpool every year as a works holiday..before we have been to haydock and aintree many times..i tried to book tickets last week but website was down..the price quoted online was £15 or £20 on the day which was more less what we always paid..we got to the racecourse yesterday and were charged £45!!! Absolute joke!! Not even a programme for that price !!!‬
كُتب بتاريخ 3 سبتمبر 2023
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Hello, We’re sorry to hear about your experience. The racecourse regularly reviews guest feedback after every race day and is continually investing in its overall guest experience. The best possible ticket prices for all fixtures are always available in advance and the earlier you book, with the racecourse operating a dynamic pricing system. This season our entry-level price started from £10 following the introduction of the Roodee ticket, which merged two of our popular enclosures, the Dee Stand and the Open Course. Admission on the day for the Roodee Enclosure is priced at £20. The next level of pricing mentioned in your post relates to the Tattersalls Enclosure. A ticket for the Tattersalls Enclosure offers tiered standing, trackside viewing of the Final Furlong and provides access to both sides of the track, including the Paddock, where you can see the horses in the Parade Ring. You can also visit the Pavilion Lawn, where we have a host of bars and pop-up food offerings. We regularly assess all areas of the racecourse, in order to enhance value and provide a great day out for all our guests who visit. Guest experience is of the utmost importance to us at Chester Racecourse and is the reason why we issue surveys after every race meeting, allowing all aspects of a race day to be considered and evolved. We’ve received some very positive feedback scores across our racedays this season and hope that this personal experience does not deter a future visit to the world’s oldest racecourse. Should you wish to discuss any element of your previous visit in more detail, please check out the compliments and complaints section of our website here - www.chester-races.com/about/compliments-and-complaints/ Thanks, Chester Racecourse
كُتب بتاريخ 5 أكتوبر 2023
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Simon W
‪Wirral‬, UK4 مساهمات
الأصدقاء • ‪سبتمبر 2023‬
‪Terrible, data dead spot to only allow on course betting.
Chester Bet think winning >500 is like winning lottery and you are made to wait.

This race course is the oldest in the UK and it appears their infrastructure is too.
Poor IT sorry not poor non existant.
Long Queues and general delays. Its like they actually don't want to make money. Very odd !!!!‬
كُتب بتاريخ 2 سبتمبر 2023
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Hello, Given the amount of people who attend our race days, demand for access to the internet and the overall volume of network traffic in the area is high which can affect signal and is beyond our control. This is consistent at other events across the country which attract big crowds, causing congestion on the networks. We do offer complimentary Wi-Fi across the racecourse to try and alleviate some of the demand on local networks. Thanks, Chester Racecourse
كُتب بتاريخ 5 أكتوبر 2023
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dezzyd01
جلاسكو, UK192 مساهمة
زوجان • ‪أغسطس 2023‬
‪We throughly enjoyed our race day experience at Chester racecourse. The admission process was very smooth if not in my opinion a little bit OTT, We had to show out e-ticket at our gate, then a light clothing search and finally our ticket was scanned. I understand people try to sneek alcohol etc put there's only so much you can put in your pocket.
We made our way to the grandstands via the bar, prices were 2023 standard prices and the etsff were excellent and friendly. We had a walk around at various locations, food outlets were busy but delt with the queue really well. Prices were what I expected, paying a bit more for the food. There are also various bars around which meant not long in getting a drink. Toilets were clean and accessible all over the area. Overall we had a great day at Chester only going that could have made the day better....a winner or two.‬
كُتب بتاريخ 13 أغسطس 2023
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Hello, Thank you for your review. We're so pleased you enjoyed your visit to the racecourse and thank you for sharing such detailed positive feedback. We hope we can welcome you back to the racecourse again in the future. Thanks, Chester Racecourse
كُتب بتاريخ 5 أكتوبر 2023
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Richard Wright
Chester, United Kingdom64 مساهمة
الأصدقاء • ‪أغسطس 2022‬
‪You’ll encounter two kinds of Cestrian. A lover of Chester races, or a hater of Chester races.

I fall in to the latter category, mainly because I see the aftermath of each race fixture and what it does to the city centre along with the people who live/work there. When you throw a suit on a group of average lads and pump them full of overpriced ale, there’s a strong chance you’ll end up with a horde of clowns suffering from a false sense of entitlement. And this isn’t just the lads, the ladies seem to get the same sense of empty confidence that bewilders everyone else.

The mentioned aftermath is an assortment of fights, property damage and enough issues to keep the police clocking in the overtime in just one evening.

I’ve only ever attended the races once to see what all the fuss was about. Maybe the entitlement is well deserved? Maybe I will be so happy with myself that I’ll stop caring about everyone else? Sadly nope, I found the drink prices made you sweat, security would grab you by the scruff of the collar if you didn’t follow their weird & wonderful rules that you’re somehow expected to just know (being threatened by security for not taking my jacket off after taking one step indoors? Get a proper job sunshine).

By the end of the day I’d spent a lot of money on pretty bog standard drinks, admittedly softened by the race winnings I’d made and I was just wanting to go home instead of invading the city centre & causing a nuisance, plus the benefit of no longer being surrounded by drunken idiots shouting like they were in Magaluf was an extra incentive.

Been there, done that, not for me. I’ve now got the race fixture calendar saved in my phone so I know when to avoid going in to Chester.‬
كُتب بتاريخ 21 يوليو 2023
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Hello, In 2018 a report was commissioned into the racecourses effects on the local area. Using data from 2016, it found that Chester Racecourse generates £54.1 million in expenditure in the local economy every year and is responsible for 24% of employment in the recreational sector alone (in the local authority). We're proud to be a rare city centre racecourse and to have our identity and the city's identity so closely woven together. We take a pro-active interest in our local area and in 2019, Chester Racecourse donated approximately £25,000 worth of tickets, lunches etc. to a variety of charitable causes in order to assist with fundraising. In the same year, Bangor-on-Dee Racecourse donated approximately £8,000 in tickets, lunches etc. The majority of these donations were to charities in the local area and across the North West of England. In February 2021 Chester Racecourse opened its doors free of charge to the NHS and became the first large-scale vaccination centre in the borough offering COVID-19 vaccinations to people across the county. Chester Race Company Ltd. partnered with the Cheshire and Wirral Partnership NHS Foundation Trust, who led the operations of the site, whilst racecourse office staff who had been furloughed throughout the pandemic after racing was forced to close early in 2020, volunteered to work in admin roles. These volunteering roles and hours ensured that as many NHS staff as possible were able to perform the vaccinations – thereby maximising the reach of the vaccination centre, whilst our staff focused on ensuring the administration side of the operation continued smoothly. Between February and June, the Chester Racecourse COVID-19 vaccination centre alone had inoculated over 100,000 people – enough to fill the Anfield Stadium in Liverpool twice. We're sorry you feel this way about the racecourse and hope to be able to welcome you back to the racecourse in the future. Thanks, Chester Racecourse
كُتب بتاريخ 5 أكتوبر 2023
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