‪Grosvenor Garden Centre‬

تعليقات حول - ‪Grosvenor Garden Centre‬, تشيستر

‪متاجر هدايا ومتخصصة‬
‪08:30 ص - 05:30 م‬
الاثنين
08:30 ص - 05:30 م
الثلاثاء
08:30 ص - 05:30 م
الأربعاء
08:30 ص - 05:30 م
الخميس
08:30 ص - 05:30 م
الجمعة
08:30 ص - 05:30 م
السبت
08:30 ص - 05:30 م
الأحد
10:00 ص - 04:30 م
آراء الناس

اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج
المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
54 على بُعد 5 كيلومترات
معالم الجذب
169 على بُعد 10 كيلومترات

3.5
421 تعليق
ممتاز
‪127‬
جيد جدًا
‪101‬
متوسط
‪78‬
سيئ
‪59‬
سيئ جدًا
‪56‬

robmorg764
‪Catterick‬, UK88 مساهمة
‪A bad experience in a run of the mill garden centre.‬
بمفردك • نوفمبر 2021
‪We thought we would visit and my wife lives a good garden centre and we hadn’t been before so packed up the kids and headed over.
The visit started well as its well sign posted and has plenty of parking.
The kids loved all the sparkly tat in the Christmas decorations area and really liked the three singing reindeer.
After we had dragged our 3 year old away from Rudolf and whoever the other two are it was time for lunch.
At this point things started to go down hill.
On entry the staff seat you and there was a slight wait of approx 15 mins which I have no issue with as its only to be expected.
We were given a table which was well cleaned and a young man came and took our order after about 5 minutes and the drinks arrived 5-10 minutes after that… so far so good.
We enjoyed our drinks and waited for our food
And waited

And waited

By the 30 minute point the kids were starting to get restless/hangry but it was busy so didn’t think that much off it.
At the 45 minute point my wife went to find out how much longer our food would be to discover that our order had been misplaced. No apology given at this point but free cake offered. A simple sorry goes a long way.

Our food arrived about 10 minutes after this and the food was ok. And our preselected cake arrived in good time.

One thing we did find strange and we don’t know if it was just our staff member was she seemed to be reluctant to remove trays of plates etc that were finished with when delivering trays of food. On three occasions we had to ask. This is not something I have experienced before.

While I appreciate/hope our experience was a one off or rare occurrence it took the shine of our visit to the point that we probably wouldn’t visit again as it doesn’t seem to offer anything that you cant get in any other garden centre.

The free cake was very nice and a nice gesture but a simple apology at the time the error was discovered makes a huge impression.‬
كُتب بتاريخ 28 نوفمبر 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

woodal43
ليفربول, UK7 مساهمات
‪Redeemed‬
نوفمبر 2021
‪We decided to give the cafe another chance today. Still table service instead of self service but our order was taken quickly and we were served with ten minutes. The coffee was hot and the scone was fresh.
After todays visit we will return.‬
كُتب بتاريخ 11 نوفمبر 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

brendasyk
‪Northwich‬, UK18 مساهمة
‪Staff is rude, poor customer service, rip off price‬
سبتمبر 2021
‪Very poor customer service with rip off price, never visit there again. I was at the Grosvenor Garden Centre last Sunday with my husband and my mother in law who was in her wheelchair, the shopping area was very narrow and difficult to move around, so I ask for the staff to help, the staff was unwilling to help, she just turned away.‬
كُتب بتاريخ 30 سبتمبر 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

Shirley T
8 مساهمات
‪Breakfast in the cafeteria‬
العائلة • سبتمبر 2021
‪I visited the cafeteria this morning with my daughter and granddaughter for breakfast. We were rather disappointed by the presentation of the scrambled eggs on toast, the poached eggs and bacon on toast and the light breakfast. The poached egg dish looked like it had been thrown onto the plate and it was hard to believe that there were two eggs in the scrambled egg dish. The light breakfast looked ok but it was cold and the fried egg wasn't cooked on the top. On top of all this the cafeteria was really cold and we felt sorry for the staff who only had short sleeved tops on, some of them looked very uncomfortable.
As I said before we were very disappointed.‬
كُتب بتاريخ 29 سبتمبر 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

normahearsum
Glossop uk52 مساهمة
‪2nd visit‬
أغسطس 2021
‪Called on way down to Anglesey.
Lovely garden centre.
Good range of plants.
Shop was very nice.
Had a nice lunch in restaurant but very long queue and wait for food.
I would certainly visit again if in area.

كُتب بتاريخ 24 سبتمبر 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

Marie H
‪Denbigh‬, UK29 مساهمة
‪Great Garden centre..aquatic centre and lovely cafe‬
زوجان • سبتمبر 2021
‪A great selection trees..plants..pots etc. Went with my husband and had some really good ideas for redesigning our garden. Even had a sneaky look at the Christmas decorations 🤗. There is also a large selection of ornaments and clothes. Cant say how the pricing is on these as didnt look. There is also a great selection of fish to see for both adults and children to enjoy. The cafe was busy but we went there at 2.30pm on a weekday so the lunch time rush was over. We can recommend the fish and chips. Will be plgoing back in a couple of weeks with our daughter. Highly recommend a visit.‬
كُتب بتاريخ 17 سبتمبر 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

Little Stewie
‪Wrexham‬, UKمساهمة
‪Too busy, too dear and too slow!‬
سبتمبر 2021
‪Let me admit at the outset that I have no interest in plants or gardening, my wife is keen enough for both of us so I let her get on with it. So I just tag along for the coffee and cakes or maybe a Sunday lunch.

Such was the case last Sunday when we visited the Grosvenor Garden Centre, now under the management of Blue Diamond. It was about 1pm so we went straight to the cafe where there was a short queue attended by an efficient young lady who directed customers to their tables.

I think what happens now is that the table number is logged on a piece of paper and the servers work from that list. It was busy and there was a long wait before we were able to order two traditional fish and chips meals with a pot of tea for two.

The tea took about 20 minutes to arrive so presumably someone had been despatched to Ceylon to collect the leaves. The meal took a further 20 minutes to arrive. As someone has noted below, it was a nice fish with a handful of chips and a teaspoon of mushy peas. Total cost around £30 including tea.

A couple of suggestions which may help with all the negative reviews on here; cut the menu back to a minimum on a Sunday. Maybe just offer roast dinners but don't put them on display in the serving area, they're just going cold. Also reduce the number of customers seated in the cafe, this would make service more rapid, reduce complaints and walk-outs and shows you care!‬
كُتب بتاريخ 14 سبتمبر 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

Lynne
3 مساهمات
‪Substandard Food‬
سبتمبر 2021
‪Garden centre well stocked ,though pricey.
My main gripe is with the cafe there. Staff were helpful,but the service ,despite the place not being very busy,was incredibly slow. The bacon,brie and cranberry panini was fairly tasteless,also the cranberry on them was barely there. As to the tiny side salad.....wilted lettuce,a few chunks of cucumber and that was it! 2 pots of tea-£20.28p ,would have been a dear do at half the price.‬
كُتب بتاريخ 7 سبتمبر 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

Gaynor W
4 مساهمات
‪Restaurant‬
زوجان • سبتمبر 2021
‪Went yesterday on arrival at restaurant we were informed breakfast had finished it was 11.35 but were informed we could preorder lunch at 12 this we did ordering 2 roast beef dinners at £13.95 each which is expensive we sat down with our drinks and waited we were then puzzled to see for the next 40 minutes breakfast continuing to be served when we’d clearly been told it had finished ,however at 12.25 our lunch arrived my husband’s beef had blood on it so I swapped mine which didn’t unfortunately the beef was incredibly tough and Unchewable the rest of the meal was frankly bland with insufficient gravy . I did inform a waitress on leaving who seemed incredibly uninterested. Anyway lesson learned not to eat there again‬
كُتب بتاريخ 6 سبتمبر 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

CapDeathCarpet
162 مساهمة
‪Great range of plants, cafe not so good.‬
أغسطس 2021
‪Lovely range of plants, especially the roses but the restaurant is sadly lacking in service and flavour.

We've been here before during winter and missed out on the usual range of summer/autumn plants so we decided to call in as we were in the area again.

The range of plants was still very considering the late part of the summer, we spent a long time investigating the vast range of roses which was impressive.

As it was getting towards lunchtime we deiced to eat on the premises, there was a small queue to be shown to a table so not a problem, tables were being cleared and cleansed as they became free.

The menu was more interesting than you'd expect from a garden centre but we had a dinner reservation later so decided to go for a light bite instead.

The order was taken quickly by the server which was good. but then it took over twenty minutes for the pots of tea to be brought to the table and the accompanying cheese scones were cold and quite frankly devoid of any cheese flavour at all.

Really disappointed in the cafe service and food but the rest of the garden centre seems to be well stocked apart from the spiderwebs on the tomato feed - probably a result of the lack of need by August!‬
كُتب بتاريخ 31 أغسطس 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

عرض نتائج 1-10 من أصل 421
هل هناك أي شيء مفقود أو غير دقيق؟
اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج