‪The Milky Way Adventure Park‬

تعليقات حول - ‪The Milky Way Adventure Park‬, ‪Clovelly‬

السبت
10:30 ص - 04:30 م
الأحد
10:30 ص - 04:30 م
نبذة
المدة المقترحة
أكثر من 3 ساعات
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المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
7 على بُعد 5 كيلومترات
معالم الجذب
16 على بُعد 10 كيلومترات

4.5
2,463 تعليق
ممتاز
‪1,805‬
جيد جدًا
‪422‬
متوسط
‪127‬
سيئ
‪50‬
سيئ جدًا
‪59‬

Sharon Farmer
3 مساهمات
العائلة • يناير 2022
‪Nigel and all the staff were fantastic .. thank you for all your help on the rides and making our visit so lovely .. see you again soon‬
كُتب بتاريخ 8 يناير 2022
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You're very welcome Ronnie! We'll look forward to your next visit!
كُتب بتاريخ 10 يناير 2022
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Scott D
13 مساهمة
العائلة • ديسمبر 2021
‪My wife, daughter and I had a fabulous day here at the end of December. My daughter is 7 and this was perfect for her (and will be for a few years) the staff were friendly, helpful and brilliant with the kids, the place was really clean and the show was great! We all loved ninja stars (although I wish I had obeyed the sign about doing a calf stretch first...)
A great day out!!‬
كُتب بتاريخ 29 ديسمبر 2021
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Thankyou Scott. I'm so pleased that you enjoyed your day with us - I hope you were ok despite your lack of warmup! I'm also really happy to know that you have such lovely things to say about our team. I hope we get to welcome you here again soon.
كُتب بتاريخ 5 يناير 2022
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Gemma W
‪Bodmin‬, UK12 مساهمة
العائلة • ديسمبر 2021
‪Had annual passes and have been very disappointed with how they have treated us.They charge you 2.50 each to entry.outside rides you have to wait ages for they only have 1 person for 2 rides and they mainly stay on the big rollercoaster this has happened last 2 visits.Children get cold and fed up waiting.we will not be returning or renewing our passes.found better theme parks in Devon‬
كُتب بتاريخ 28 ديسمبر 2021
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Hi Gemma We’re sorry that you aren’t happy with the changes we’ve been forced to make due to the impact of Covid on our business We added 100% of the time we were closed due to COVID onto everyone's pass, plus we added 3 extra free months onto each pass to compensate for the £2.50 charge we've had to introduce during peak school holiday periods. In your case this meant that your passes were extended from Dec 2020 to Jan 2022. As you will be aware, we offer a lot of undercover attractions and facilities here, which means we’re able to offer a fantastic all weather experience. Unfortunately this also means, to ensure the safety of our staff and guests, that we’ve had to restrict the number of people we can welcome much more than other attractions. On our busiest days during school holidays this has meant that we've only been able to accept 50% of our normal visitor numbers. I'm sure you can appreciate the impact this has had on our income. The £2.50 charge is unfortunately essential at this time, whilst we continue to operate at much reduced capacity, as unfortunately we discovered that without a charge many pass holders were booking and just not turning up, which of course meant vital lost income for us from people willing to pay full price as well as disappointment for other families (including pass holders) who were desperate to visit. Introducing an extra charge wasn’t something we wanted to do but we have had to take difficult decisions in order to safeguard jobs and ensure the business survives the pandemic. We suspended the sale or renewal of passes at the start of the pandemic, only making them available again at the end of 2021 – the initial cost of the passes is now lower at £40 than pre-covid and we’ve also introduced a 10% discount for members in our shop and cafe's (all year round) to help compensate for this extra charge during school holiday periods. It’s fair to say that staffing has been a huge challenge - balancing last minute staff absences with lower and very unpredictable visitor numbers has not been easy. However, if numbers are going to continue to be lower this winter, with less people visiting due to government guidance, we do obviously have to staff accordingly. I’m sorry that you’ve had cause to complain about the staffing of our rides and we will, as always continue to do our best to optimise this. Throughout these times we’ve tried our best to continue to offer a full, fun and SAFE day out for the whole family and I can honestly say that I could not be more proud of the whole team here and the fantastic job they’ve done. I am also proud that we’ve put guest experience, existing pass holders and guest safety above making money on many occasions – turning huge numbers of people away who were willing to pay £15 per person for one visit. I’m sorry you don’t feel the passes offer good value and that you aren’t happy with the way we’ve handled these extremely challenging times for businesses like ours.
كُتب بتاريخ 3 يناير 2022
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spvdevon
إكستر, UK133 مساهمة
ديسمبر 2021
‪We visited the Milky Way last Christmas and had a brilliant time so had no hesitation in booking for Christmas 2021. We live in Exeter but have been to the Milky Way 4 times in the last year; we always have a great time. We have visited just about every theme/adventure park in the South west and parts of the south east in the last couple of years and the Milky way is our favourite; there is so much to do for all ages.
Our children enjoyed visiting Santa, the attention to detail was brilliant. They loved decorating the gingerbread, creating the reindeer food and the hot chocolate on the train.
As well as the christmas activies, the entire park was open except the shows.
The little stars soft play is a great place to sit down with a hot drink and watch the children run around in a safe environment, lovely comfortable chairs. Staff as always were really friendly across the site.
We noticed with a lot of adventure parks majority of rides are outside, and so when it rains the soft play area is busy because everything else is closed. With the Milky way, a lot of activies are inside so it really doesn't matter if it rains or not. No doubt will visit again soon, highly recommend!‬
كُتب بتاريخ 20 ديسمبر 2021
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Ah, this has made me smile - as it will our team, as I know many of them read our reviews! This past couple of years has been difficult as I'm sure you'll appreciate, but to know that we have such loyal and happy visitors as you makes it all worthwhile! Our aim always is to have something for the whole family, so everyone can play together, so it's great to know that you come back time after time for that :) We're thrilled that you all had such a lovely time too visiting Santa, his elves and all the rest of our festive fun and hope you have a wonderful Christmas (remember to put out the reindeer food on Christmas Eve!) 😃
كُتب بتاريخ 21 ديسمبر 2021
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Stephen J
مساهمة
العائلة • ديسمبر 2021
‪First visit to the Milky Way, wont be the last. Went as a family, grandchildren 2 years old and 11 months old. They had a great time. Being mid December obviously a lot of the outside attractions were closed but still plenty to do. Look forward to visiting again in the spring. Great value for money. Staff were excellent.‬
كُتب بتاريخ 13 ديسمبر 2021
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That's fantastic to hear! We're so pleased you enjoyed your visit, though please note that our outdoor attractions only get closed in extreme weather circumstances, so hopefully next time you come it will all be open whatever the season!
كُتب بتاريخ 13 ديسمبر 2021
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granpasmurf1
مساهمتيْن
العائلة • أكتوبر 2021
‪Great day. Went with a large birthday party. Lots of things to do for a range of ages. Staff friendly and helpful. Thanks for a great day out.‬
كُتب بتاريخ 21 نوفمبر 2021
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You're very welcome - thanks for visiting! I hope you're able to visit again soon - we have lots going on this Xmas, starting on December 11 :)
كُتب بتاريخ 22 نوفمبر 2021
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neverhomealone
ويست ميدلاندز, UKمساهمة
العائلة • أكتوبر 2021
‪We have been going to the Milky Way park for many years and they have always had something for everyone.Always new attractions and new events. Fantastic day out for the entire family including the dogs ‬
كُتب بتاريخ 21 نوفمبر 2021
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Thanks so much - we love to hear from regular visitors, and it's great to know that you've enjoyed all the new things we've added in recent years. See you again soon!
كُتب بتاريخ 22 نوفمبر 2021
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amylovesnature
‪Braunton‬, UKمساهمتيْن
العائلة • نوفمبر 2021
‪Just back from a great day out at The Milky Way Adventure Park. We took our two children age 5 and 9 and there was something for everyone! All staff and ride assistants were really friendly and helpful and we particularly enjoyed Merlin’s hilarious magic show - a brilliant day thank you!‬
كُتب بتاريخ 7 نوفمبر 2021
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You're very welcome! I'm so pleased that you all had such a great time here, and hope we get to welcome you again soon - we have lots of festive fun planned for this Christmas :)
كُتب بتاريخ 8 نوفمبر 2021
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Susan H
4 مساهمات
أكتوبر 2021
‪My trip to the Milky Way adventure park was part of a week in Devon with my grandchildren aged 11, 13 and 15 who all enjoyed their day. The falconry display was my highlight of the week and is highly recommended, the falconer was informative and the birds magnificent.‬
كُتب بتاريخ 1 نوفمبر 2021
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Thanks so much for your visit and lovely review. The birds are wonderful aren't they? David our falconer does a fantastic job, and his shows are certainly one of the highlights of a visit here for many. I hope you get to visit again the next time you're in Devon!
كُتب بتاريخ 8 نوفمبر 2021
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Rebecca B
المملكة المتحدة23 مساهمة
العائلة • أكتوبر 2021
‪So last day of our holiday and my 4 year old soon to be 5 decided he would like to go back to the milky way for he's birthday treat.
So just like the year before we head to the milky way this time with a 7 month old baby.
Once again my 7 and 4 year old absolutely loved this place this time the older child was able to ride the roller coaster alone so he repeated this over and over. Unfortunately the younger one wasn't tall enough but was satisfied with the caterpillar ride.
As always there's a chance for the smaller children to ride with an adult on the dodgems at a slower pace and no bumping allowed this is such a good idea as again my eldest was able to go on the dodgems alone makes life so much easier when there's an odd number.
Unfortunately there wasn't much the baby could do which was a little shame as he's quite big and advanced for he's age but there was a soft play area for under 5s again maybe a little too small but a chance to crawl about and get out the buggy.
Once again we painted a pottery pot which my boys always love and not too badly priced.
The indoor bird of prey talk was brilliant as always very interesting and the man who does the talk is very funny witty but good fun.
There is quite a lot to do here even if the weather is bad. Indoor play area with drop slides and ninja stars which is additional cost.
Outside there's a maze, train ride which is gentle so ideal for babies. Obviously the coasters they also have a big slide where you sit in rubber rings and slide down which is always good to race others on and big bouncy pillars.
Again there's bird of prey talks inside and again outside weather permitted you can also have a walk round to see some of the birds.
Plenty to do what ever the weather and my youngest has already asked to go back again next year!
Great fun see you next year!‬
كُتب بتاريخ 30 أكتوبر 2021
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We'll very much look forward to it! We take it as a huge compliment that you're planning on visiting again, and for the third year in a row too! It's great that you found so much to do with your older two, and I wonder whether you found Little Stars for your smaller one too? It's a whole play centre dedicated to those aged 0-6, with lots of soft and imaginative play, as well as a Sensory Room. If you didn't find it then be sure to check it out next time - it's near the entrance to the Caterpillar small coaster. Thanks so much for your visit, and for taking the time to leave such a detailed review. See you next year!
كُتب بتاريخ 1 نوفمبر 2021
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