‪Bluewater Spa‬

تعليقات حول - ‪Bluewater Spa‬, بورنمورث

آراء الناس
‪Great value for money ‬
‪مارس 2020‬
‪بعد إلغاء خططي لعيد ميلاد صديقي الثلاثين (رحلة إلى المكسيك ضد كوفيد - 19!) ، حجزتني في Bluewater Spa ليوم آخر سبا. لقد اخترت حزمة يوم سبا Revive وكان مذهلاً. حصل كل منا على مساج للظهر والرقبة والكتفين لمدة 30 دقيقة ، ثم قام النصف الآخر بتدليك الظهر بالحجر الساخن بينما كان لدي تدليك للقدم. كان من الرائع وجود هذه في غرفة علاج الأزواج وكانت جميع العلاجات مذهلة. لقد كانت تجربة أصدقائي الأولى للتدليك المحترف ومن الآمن أن نقول أنه لن يكون الأخير! كانت المرافق جميلة في الفندق. تم إغلاق الساونا وغرفة البخار ولكن نظرًا للظروف الحالية حول الفيروس ، كان هذا مفهومًا تمامًا والشيء الصحيح المطلق للقيام به. حمام سباحة كبير وجاكوزي. تعليقي الوحيد هو أن المنطقة المحيطة بالمسبح مع كراسي الاستلقاء كانت صغيرة جدًا ويمكن أن تناسب 6 كراسي فقط. لم تكن هذه مشكلة بالنسبة لنا على الإطلاق لأن المنتجع الصحي كان هادئًا للغاية عندما كنا هناك ، ولكن ضع في اعتبارك أنه إذا ذهبت في عطلة نهاية أسبوع مزدحمة ، فستكون هناك مشكلة. تضمنت مجموعتنا أيضًا مشروبًا ساخنًا مجانيًا ، واختيار غداء من طبقين أو شاي بعد الظهر ، وكوب من بروسيكو. ذهبنا للغداء 2 - الدورة وكان جميل جداً ، كانت الخدمة رائعة. وبشكل عام قيمة ممتازة للمال ولن تتردد في التوصية بأي شخص. شكرا لانقاذ اليوم ، سبا بلوواتر! :)‬

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المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
783 على بُعد 5 كيلومترات
معالم الجذب
49 على بُعد 5 كيلومترات

4.5
382 تعليق
ممتاز
‪273‬
جيد جدًا
‪82‬
متوسط
‪21‬
سيئ
‪3‬
سيئ جدًا
‪3‬

Becky S
Somerton, England, United Kingdom3 مساهمات
‪Amazing! Kasha is a very talented therapist.‬
الأصدقاء • أكتوبر 2021
‪Just wow! Had a 55 min full body massage with Kasha which was the best massage I have ever had, such talent. The spa is a calm, quiet and very professional space within the hotel. Fully recommend.‬
كُتب بتاريخ 16 أكتوبر 2021
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SmithyKatii
4 مساهمات
‪Wow ... the best treatments ever‬
الأصدقاء • أكتوبر 2021
‪Fab time at the Spa

This Spa exceded my expectations. The place is a little tired but there is everything you could want, large pool, jaccuzi, steam room, sauna and relaxation room.
I had 2 treatments with Yolina who gave me the best shoulder, back and neck massage, followed by a very relaxing fascial.
I hope her manager sees this because Yolina definitely deserves a shout out.
This is a good venue with amazing treatments on offer and l intend to return ‬
كُتب بتاريخ 11 أكتوبر 2021
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Julie W
هورشام, UK59 مساهمة
‪One night break with spa treatment ‬
زوجان • أغسطس 2020
‪What can I say ? Husband and I stayed two nights and had two treatments each. On the first day we had a full body massage and second a facial. After both treatments I returned to my room relaxed, feeling full of beans. The spa and hotel fully adhere to the social distancing rules. Both the ladies were great, polite, friendly and treatments with package well worth the money. Highly recommended ‬
كُتب بتاريخ 20 أغسطس 2020
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kfisher92
‪Southampton‬, UK14 مساهمة
‪Great value for money ‬
زوجان • مارس 2020
‪After my plans for my boyfriends 30th birthday were cancelled (a trip to mexico vs Covid-19!) I booked us into the Bluewater Spa for a last minute spa day. I opted for the Revive spa day package and it was amazing. We both had a 30 minute back, neck and shoulder massages, then my other half had a hot stone back massage whilst I had a foot massage. It was lovely to have these in a couples treatment room and the treatments were all incredible. It was my boyfriends first experience of a professional massage and it’s safe to say it won’t be his last! The facilities were lovely at the hotel. The sauna and steam room were closed but given the current circumstances around the virus this was completely understandable and the absolute right thing to do. Lovely large pool and jacuzzi. My only comment would be that the area around the pool with the loungers was quite small and could only fit 6 loungers. This wasn’t a problem for us at all as the spa was very quiet when we were there, but be mindful that if you went on a busy weekend it would be an issue. Our package also included a complimentary hot drink, a choice of a 2-course lunch or afternoon tea, and a glass of Prosecco. We went for the 2-course lunch and it was so lovely, the service was great. All in all excellent value for money and would not hesitate to recommend to anyone. Thanks for saving the day, bluewater spa! :) ‬
كُتب بتاريخ 21 مارس 2020
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AMS 8913
‪Dorchester‬, UK158 مساهمة
‪Spa Day & Night Away - Lovely & Relaxing‬
‪My Best Friend brought me a Spa Day & Night Away for my Birthday last year which we finally got around to us this month. We got offered to upgrade our room and for £25 we upgraded to an Executive Suite which was huge and the bed was incredible. We had a spa treatment each which was nice and then a 3 course meal and breakfast the next morning. All in all a wonderful stay and the hotel staff where lovely and friendly would come back again! Top Effort!‬
كُتب بتاريخ 20 يناير 2020
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DLJ
‪Alton‬, UK95 مساهمة
‪Beautiful place! ‬
الأصدقاء • ديسمبر 2019
‪Went for a manicure, Andrea was really lovely. Fantastic manicure. Hotel looked fab and the relaxation room where you wait was very relaxing! Loved it ‬
كُتب بتاريخ 22 ديسمبر 2019
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Nu43
بورنمورث, UK3 مساهمات
‪Relaxing massage‬
الأصدقاء • أكتوبر 2019
‪Visited the Bluewater Spa a few times for massages and absolutely love their massages. Really great, relaxing atmosphere and treatment room. There aren't not too many double treatment rooms in Bournemouth so great they can offer that. The massage was really relaxing and a great experience all round with some time to relax afterwards in the Relaxation Room. Would recommend! ‬
كُتب بتاريخ 15 أكتوبر 2019
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christine b
‪Fordingbridge‬, UK1,279 مساهمة
‪ANOTHER LOVELY SPA DAY AND MASSAGE‬
سبتمبر 2019
‪This must be my 5th (or maybe 6th) Spa Day at the Connaught Hotel's Bluewater Spa.
I went on a Groupon Deal which is very good value.
Coffee on arrival, then a session in the gym, then a swim, use of sauna & steam room (jacuzzi was sadly out of action).
Very nice 2 course lunch in the newly refurbished Brasserie.
Then back to the pool area.
Then I had a 50 minute full body massage which was excellent.
Then a little rest in the relaxation room before my drive home.
I thoroughly enjoyed my day & can't wait for my next one.‬
كُتب بتاريخ 12 سبتمبر 2019
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Silvia246
برايتون, UK117 مساهمة
‪Recommended despite....‬
سبتمبر 2019
‪We went to this hotel SPA for a weekend away.
The SPA is good, there is everything you need. It's not very big and only 6 beds around the pool.
The first day the jacuzzi wasn't working, the second day everything was in working order.
I had a treatment, neck, shoulder and back massage.
The lady who gave the massage, Elena, wasn't very friendly. She never looked at me when asking question. After the massage started she ask me if the pressure was ok. As she asked I replied she could increase the pressure if she could. Her reply was 'this is a Swedish massage not a sport massage'.
That definitely ruined for me. If she asked a question she could expect any reply.... I don't think that was a very kind thing to say and might need to revise the customer service manual as soon as possible. ‬
كُتب بتاريخ 4 سبتمبر 2019
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Kelly
3 مساهمات
‪Disappointing customer service at the spa‬
‪I booked a spa day for myself and a friend back in May. As busy ladies juggling careers and small children, we had been looking forward to some relaxation for a long while. Unfortuntately, on the morning of the spa day my daughter became ill and it quickly became clear that I wouldn't be able to go. My friend called the spa and left a message at 6.30am to alert them to this fact - could they please contact her to discuss possible options. There was no return phone call. Eventually someone answered the phone and said nothing opened until 9.30am. (Despite us being told to be sure to arrive at 9am.) When she explained the situation she was told in no uncertain terms that either she stayed by herself for her treatment and use of the spa facilities or she left - there was no room for discussion and no option to re-schedule for a later date. Obviously a cancellation policy has to be in place, and exceptions cannot be made, despite the circumstances, but what I object to is the tone that was used by the member of staff and the lack of empathy or understanding. Surely in the hotel industry the aim is to satisfy customers and try to accomodate them as far as possible, not be rude, blunt and have an air of "I can't be bothered"? Last year we went to the Hilton in Bournemouth for a similar spa day and we will be returning there again as the level of customer service was far, far greater and we left feeling valued, rather than simply a nuisance.‬
كُتب بتاريخ 14 أغسطس 2019
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