‪Cineworld‬

تعليقات حول - ‪Cineworld‬, برايتون

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STARFISH44
‪East Sussex‬, UK5 مساهمات
‪USE A DIFFERENT CHAIN. TEENAGERS BEWARE!!! NO ID NO MOVIE!!!‬
العائلة • أغسطس 2021
‪UNREASONABLE STAFF.
Took my daughter to see a 15 rated movie today only to be refused entry because she didn't have any ID with her to prove her age!
So as a parent and 50 year old responsible adult I was called a liar! I don't know my own daughters age and as a responsible parent I DECIDED TO TAKE HER TO SEE the movie!
I told the young male attendant, who didn't even look much older than 15 than, that I had travelled about 10 miles to the cinema but he didn't care. Kept spouting about the rules and all these laws regarding age restrictions bla bla.
I can understand refusing entry to a teenager or a group of them wanting to watch a movie unattended but NOT WHEN THERE IS A RESPONSIBLE ADULT ATTENDING WITH THEM.
You would think that businesses would be glad of all the customers they can get after a pandemic but refusing customers based on their own assumptions instead of believing the parent or responsible adult is stupidity and unbelievable.
Your website says ID MAY be asked for NOT WILL BE asked for.
Will use another venue from now on that will be GLAD of the business and not be disrespectful to parents and basically make them out to be liars.‬
كُتب بتاريخ 28 أغسطس 2021
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David L
‪Brighton and Hove‬, UK5 مساهمات
‪Cineworld Brighton Marina is Apalling‬
يناير 2020
‪My wife, daughter and myself bought tickets to1917 at the counter. My daughter showed ID for a student ticket. We then went for lunch.
On return we bought drinks. On entering the screening the manager tore the tickets, and then stated we should not have been sold the tickets. Her reason was that my 18 year old daughter could be 14 and had not brought a passport for ID.
Her advice was to 'watch a different film'.
We asked for a refund. She shoved a business card and said the refreshments and tickets would be reimbursed. She then took the drinks from us.
Cineworld have refunded the tickets. But they refuse to reimburse the refreshments. The organisation is shambolic and the manager has a hospitality that lies somewhwere between belligerent and indifferent.‬
كُتب بتاريخ 29 يناير 2020
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TheAshCohen09
برايتون, UK38 مساهمة
‪Very good‬
يناير 2020
‪Really good - currently undergoing a refurb at the moment so will be really nice when done - been in one of the new screens, very comfy, plenty of leg room and chairs also recline, amazing when watching a film. Can't wait to see final completion as think it will really be a massive, massive improvement.‬
كُتب بتاريخ 27 يناير 2020
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Stuart G
مساهمتيْن
‪GET ONE MONTH FREE OFF CINEWORLD UNLIMITED‬
يناير 2020
‪Get one month free when you sign up to Cineworld Unlimited using this code:

RAF-59LP-72XD-37YD-10MV

Nationwide UK‬
كُتب بتاريخ 3 يناير 2020
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KeLreviews
أيا نابا, قبرص127 مساهمة
‪Cinema‬
العائلة • ديسمبر 2019
‪I'd say average, quite dear in price and not to mention for any snacks.
Could do with some more comfortable chair for the cinema, after an hour start getting back ache‬
كُتب بتاريخ 11 ديسمبر 2019
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Brian L
‪East Sussex‬, UK119 مساهمة
‪Potential DEATH TRAP!‬
نوفمبر 2019
‪Very difficult to get informatiom about the screens. Today we went to see The Good Liar, which was fine but there were quite a number of elderly people there, us included, and the rake of the seats is very steep AND THERE ARE NO HANDRAILS. When the film had finished a bottleneck occurred at the bottom of the stairs (the only way out) as a young lady member of staff had to stand near the bottom and physically asssist patrons down them. It took about ten minutes to get out and I shudder to think what might have happened in the event of an emergency. We are informed that only screens 1, 2, 3,and 8 have handrails. YOU HAVE BEEN WARNED!‬
كُتب بتاريخ 12 نوفمبر 2019
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sandra g
مساهمة
‪I think I know my son's age‬
العائلة • سبتمبر 2019
‪Refused entry as my son did not look age appropriate. He is. Not sure how a complete stranger feels equipped to make a decision about this rather than me, his mum. Was kindly refunded so used that money to go and watch it at the Odeon...so thanks for that. Shocking experience where I felt I wasn't being listened to and made out to be a liar. Resent giving you customer service advice, Cineworld, but you should invest in staff training where you encourage the use of initiative and looking at the bigger picture. Never again, Cineworld‬
كُتب بتاريخ 7 سبتمبر 2019
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Mads1975
‪Worthing‬, UK66 مساهمة
‪Yesterday‬
زوجان • أغسطس 2019
‪Writing this to record my girlfriend’s discomfort due to the air conditioning being too cold!

To be fair I rarely get cold but I felt a little chill (which I prefer)

Other than that the film was great.‬
كُتب بتاريخ 6 أغسطس 2019
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AmeliaF1979
‪Great Barr‬, UK222 مساهمة
‪Huge fuss with the card machine and subtitles‬
الأصدقاء • مايو 2019
‪The card machines were not working properly, so we had to queue for the one working till. Then this till stopped working and we almost missed the beginning of the movie. We felt like no one was in a rush to ensure we didn’t miss the opening credits.
There were subtitles on our showing, which was not advertised online and were actually very distracting.
Also, there is a sugar tax added to a combo deal, but this is also not advertised on the combo posters.‬
كُتب بتاريخ 29 مايو 2019
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paul19602013
برايتون, UK749 مساهمة
‪Standards Starting to Slip‬
زوجان • مارس 2019
‪Although a good cinema standards are continuing to slip as machines in the front area are often out of order which results in you having to queue.In the last 6 months one specific machine has been out of order all the time.

Food and Drink still overpriced overpriced so avoid as you end up queuing for along time with slow service and likely to miss the start of the film. Never seem to have the right number of staff on duty.
The choice of films and quality though is always high , lets hope these standards dont begin to slip as the whole complex is in need of a makeover.‬
كُتب بتاريخ 29 مارس 2019
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