‪The Screening Rooms‬

تعليقات حول - ‪The Screening Rooms‬, ‪Cheltenham‬

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4.5
333 تعليق
ممتاز
‪211‬
جيد جدًا
‪81‬
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‪16‬
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‪6‬

Clive P
‪Cheltenham‬, UK532 مساهمة
بمفردك • يناير 2020
‪No longer in existence. Now a Starbucks, 3dx and eat & view cinema. Current cinema has been upgraded so worth a punt. ‬
كُتب بتاريخ 26 يوليو 2020
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waynemfinch
‪Cheltenham‬, UK6 مساهمات
فبراير 2020
‪Call me old fashioned, but trying to contact the cinema by their advertised telephone number today (Sun 16 Feb 2020) has been a non starter. It rings once and then stops, despite several attempts! Hopeless!‬
كُتب بتاريخ 16 فبراير 2020
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Swilko967
‪Gloucestershire‬, UK32 مساهمة
زوجان • ديسمبر 2019
‪If they have fixed the heating you are in for a treat, I suggest you check (as at 29/11/19). Lovely lounge area while you wait for the film, food was a bit average for the money though. The seats and cinema room itself is amazing. Chairs really comfy leather with electric reclining and foot support plus a little table for your free hotdog, popcorn and Nachos! Our whole experience was spoiled though because it was freezing in there so everyone had to keep their coats on for the whole film, one guy even sat there with his bobble hat still on - really disappointing. Wrote to Cineworld about it but no response as yet which makes it feel even worse!‬
كُتب بتاريخ 2 ديسمبر 2019
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vic
3 مساهمات
أكتوبر 2019
‪Recently visited the VIP rooms in Cheltenham (03/10/19), watched "Judy".
Staff were very helpful, however i booked the tickets online and arrived 15min before film started, on arrival i was greeted by a member of staff who informed me that customers normally arrive 45min before movie which gives you the time to take advantage of complimentary meal which in this case was a choice of pizza, Vegitarian choice, chillie con carne or salad all included in the price.
You can also take into the movie hot dogs, nacho's, popcorn and unlimited soft drinks, tea or coffee. The chairs recline using a button on right arm. It was a lovely experience.
Down side to VIP rooms is they dont advertise advance viewings, i can only see a week ahead which does not give enough time to plan.‬
كُتب بتاريخ 6 أكتوبر 2019
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Bbrist01
9 مساهمات
زوجان • يناير 2019
‪The last 3 times Ive been to the screening rooms they have run out of items of food/beer and there has been no toilet roll in the 3 ladies toilets. It’s run by young staff who are pleasant but who don’t know how to stock a bar and run a premium venue. It’s a Friday night. It should be well stocked, clean and ready for peoples nights out. It’s not worth spending more, you might as well go to Cineworld upstairs. The couple next to us have gone to Tesco to get food and beer. That’s how poor it has become. ‬
كُتب بتاريخ 18 يناير 2019
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ReviewerCB
‪Cirencester‬, UK367 مساهمة
العائلة • نوفمبر 2018
‪I was really rather nervous about booking The Screening Rooms having read the most recent reviews, but having visited in the past and really enjoyed it, I decided to go ahead.
We booked online via the Cineworld website which instructed me how to book those particular screens.
When we arrived no one was at the front desk but the guys behind the bar were very helpful and scanned our barcode and gave us tickets.
We ordered drinks which were brought into the screening room before the film started. All food appeared to be available and most of the other customers were happily eating and drinking. I enjoyed a lovely pot of tea - no, I know I’m not living the high life here but it was hot and served with a smile so who’s complaining?
Seats were great. Really well spaced out, fantastic leg room and very comfy.
Toilets were immaculate. It was an early afternoon showing so they probably hadn’t seen much traffic, but no complaints here.
All in all a great afternoon.
Staff lovely. Venue clean and tidy. Facilities spot on.
Film was excellent too!
We’ll definitely return.‬
كُتب بتاريخ 17 نوفمبر 2018
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Paul N
‪Cheltenham‬, UK247 مساهمة
زوجان • نوفمبر 2018
‪One point of confusion is that the separate Screening Rooms website which only worked passably well has now been closed and so searching for the Screening Rooms films among all other film showings is not so easy. In fact what we thought was the listing for our original booking turned our to be a standard screen which we almost entered by mistake. As it turned out, the screen and seats we had booked for had actually both been moved (no idea why?) but at least we did have seats in a proper screening room screen. The room itself had a fairly overpowering and unpleasant smell (stale food or body odour) which lasted because, presumably, no air con in winter months. It was quicker to order at the bar than in the seats,, there was no sound for the first 5 minutes and the screen froze (it was a live relay) many times albeit for no more than a second each time. Overall, apart from a larger leather seat, it's hard to see why you pay almost double the price of a standard screen. Hopefully, this is a blip but other reviews suggest otherwise.‬
كُتب بتاريخ 12 نوفمبر 2018
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NatChelt
‪Cheltenham‬, UK25 مساهمة
زوجان • أكتوبر 2018
‪This will be the third disappointment in a row from the screening rooms in two months.

We live five minutes down the road from the brewery and the screening rooms used to be my favourite Friday night activity but I highly doubt I will ever bother wasting my money again.

The first of the bad experiences was in mid September where we visited on a Sunday day time. The oven was broken so there was no food and for some reason there was very limited drinks (eg. no gin and tonic). A one-off bad day perhaps?

The second was the end of September when we went on a Friday night with another couple for a special birthday evening. Upon arrival we were told there was no food left other than hot dogs. That was fine so we ordered two but as we were going into the cinema we were informed that, actually, only one was left. Again, we said ok. We took our seats and our hot dog arrived. The bun was so stale it may as well have been a rock and the hot dog was lukewarm. We let the waiter know once he brought our drinks and he took the hotdog away, only to bring it back another twenty minutes later saying that it was the only one they had. By this point we had spent a good ten minutes of the film trying to whisper to the staff from the back of the cinema and missed the beginning, and were stuck with one cold sausage in a stale bun. Once the film was over, I went to the ladies and found, without going into too much detail, that it was a real state. I understand that some people are messy and staff can’t clean up after every person, but this was pure neglect from a cleanliness standard.

The third was tonight. I took my mum, again to have some food and a drink and generally an enjoyable night. I should have learned by now, I know. The oven was broken yet again. No hot food at all and no apology. I went to the ladies and, yet again, trashed. Toilet paper on the floor and even the chrome in there didn’t look like it had been cleaned in weeks with gunk in the corners of the toilet roll holders.

I can totally tolerate a small place having an off day, even two if they are understaffed but these three now seem like a real p*ss take of pure laziness from managements perspective.

I see no point in the screening rooms even opening if they don’t offer a different service to cineworld. Why pay £10 more to get less? Cineworld offers hot food and clean toilets, screening rooms offers no hot food and a very hot mess.

I see no reason either that an email can’t be sent advising people that have booked that there is no food so they at least eat before arriving.

It really is beyond a joke and I’m incredibly sad to say that I’m about £60 down on the screening rooms service and am unlikely to ever go again.‬
كُتب بتاريخ 10 أكتوبر 2018
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reblou2016
غلوستر, UKمساهمة
الأصدقاء • أكتوبر 2018
‪Lacked the usual service at the screening rooms. We weren't greeted at the door. The oven wasn't working so it was just snacks and drinks, ordered at the bar as the at-seat ordering service was not available. I ordered a Sailor Jerry's and Pepsi which I was told didn't exist as a choice as they didn't have Sailor Jerry's. Seats were amazingly comfortable and roomy and our snacks and drinks were delivered promptly to our sears and were all lovely. We later heard a rumour that the rooms are closing in a month's time. Hope that isn't true as, despite the probl ems, it was still a very pleasant viewing environment and experience.‬
كُتب بتاريخ 10 أكتوبر 2018
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Davina C
‪Province of Rome‬, إيطاليا23 مساهمة
أكتوبر 2018
‪I visited the Screening Rooms in Cheltenham this evening with my husband and daughter. I was most disappointed to find that we were not able to order at our seats as we have done in the past due to ongoing IT issues with the ordering computer pads as the girl who served us explained. The serving of refreshments went on until well after the main feature film had started which was unacceptable as people were walking in front of the screen and talking. I was also annoyed to find that one family, left the room part way through the movie, ordered more refreshments and were served part way through the show. All this distracted from our enjoyment of the film and is certainly not what one would expect having paid premium prices for a premium service.

I spoke to the manager afterwards and he was very understanding and apologetic and offered us complimentary tickets as compensation but did not seem to have the answer of how this was going to be put right; it was out of his hands.
This was not the luxury Screening Room experience which is advertised for sure!‬
كُتب بتاريخ 6 أكتوبر 2018
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