‪Heera Diamonds‬
‪متاجر هدايا ومتخصصة‬
‪10:00 ص - 06:00 م‬
الاثنين
10:00 ص - 06:00 م
الثلاثاء
10:00 ص - 06:00 م
الأربعاء
10:00 ص - 06:00 م
الخميس
10:00 ص - 06:00 م
الجمعة
10:00 ص - 06:00 م
السبت
10:00 ص - 06:00 م
الأحد
10:30 ص - 03:30 م
نبذة
ساعة - ساعتان, المدة:
اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج
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المنطقة
العنوان
الجوار: هولبورن
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  • Farringdon • 3 دقائق سيرًا
  • Chancery Lane • 4 دقائق سيرًا
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المطاعم
10,000 على بُعد 5 كيلومترات

5.0
5.0 من 5 دوائر330 تعليق
ممتاز
‪312‬
جيد جدًا
‪7‬
متوسط
‪0‬
سيئ
‪0‬
سيئ جدًا
‪11‬

‪Emilie M‬
3 مساهمات
1.0 من 5 دوائر
زوجان • ‪سبتمبر 2024‬
‪Poor service, quality and eye for detail. What was meant to be a special and beautiful experience for my partner and I turned into a nightmare, with incompetence at Heera from various employees and senior staff for nearly a year.

Engagement ring had many flaws - while the diamonds were beautiful/perfect, the setting was uneven, rough, scratched and unsymmetrical. We took the ring to several other jewellers who all said the same that there was very poor craftsmanship and lack of care taken.

To their credit, the staff at Heera were responsive and did try hard to fix the issues with the ring, and also compensated us which we were grateful for.

We stayed with Heera for the wedding bands. We went to pick them up a few days before our wedding and they’d made the bridal wedding band in the wrong metal and colour! They managed to sort an alternative which was beautiful but this had a dent in the gold. Then, the engraving we received was not what we had asked for, despite very clear instructions. They then said they would fix it but we received a scratched wedding band and engraving that bled into the main ring.

Throughout the process it felt that we were
misled on many occasions. On top of this on almost every occasion, despite making appointments in advance, we had to wait for more than an hour (sometimes 2 hours) to be seen or receive the items (only to find them of poor make) and other times experienced long delays in them fixing our rings. They would tell us the rings were ready only for us to arrive and sit there for more than an hour while they served other customers or finally got around to fixing the faults in our rings.

I would not recommend this store until it improves as this experience was stressful and traumatic.‬
كُتب بتاريخ 28 أكتوبر 2024
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‪Dream19075526979‬
لندن, UK11 مساهمة
5.0 من 5 دوائر
العائلة • ‪أغسطس 2024‬
‪We wanted our get our eldest grandson some diamond studs for his upcoming twenty-first Birthday.We took his younger brother and his mother and were looked after brilliantly by Maxat Heera Diamonds.The original diamond studs we saw in the window were out of our price range but Max very kindly went through various options to reduce the price and we went for the Lab diamonds .We all enjoyed the experience and we were kept in touch by Max as to the slight delay in collecting the studs.Today we picked them up and were delighted with the diamond studs with the gold backing and luckily Max was there so we could thank him personally.We will definitely be going back again.‬
كُتب بتاريخ 19 أغسطس 2024
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5.0 من 5 دوائر
زوجان • ‪يناير 2024‬
‪Honestly Rishwa was absolutely amazing. She helped me design the ring and provided thorough guidance along the way. The final product was incredible and looks great!!! Thank you Rishwa!!!!‬
كُتب بتاريخ 22 يوليو 2024
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‪Deenan E‬
مساهمة
5.0 من 5 دوائر
زوجان • ‪يونيو 2024‬
‪I had a really good experience with this company. Gemma was prompt, really responsive and amazingly friendly. They were able to prepare a beautiful ring in a short space of time and I would highly recommend.‬
كُتب بتاريخ 8 يونيو 2024
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‪Ryan B‬
مساهمتيْن
5.0 من 5 دوائر
زوجان • ‪يونيو 2024‬
‪After shopping around I came across Heera Diamonds in Hatton Garden. I was approached my Jenny and she was super helpful, knowledgeable and helped us select the perfect ring for my wife to be. She price matched and payed attention to details on every little part of the ring, she went out of her to have wax mouldings made of the ring so the height of the setting was correct. I couldn’t recommend enough. Her personal communication was perfect she kept she us updated on every stage of the ring being made.

Thank you Jenny!‬
كُتب بتاريخ 2 يونيو 2024
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‪Amy‬
مساهمة
5.0 من 5 دوائر
العائلة • ‪مايو 2024‬
‪I ordered my eternity ring with Heera Diamonds. Great customer service and communication from Kay throughout the whole process of my custom designed ring. Beautiful craftsmanship by the designers and jewellers! Love my ring!!! Thank you 🥰‬
كُتب بتاريخ 3 مايو 2024
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‪Pave G‬
مساهمة
5.0 من 5 دوائر
بمفردك • ‪أبريل 2024‬
‪I was looking for a ring and Jenny the sale representative was so much helpful , she help me to pic the right ring, she is so much knowledgeable understanding polite and friendly
Thank you Jenny for the explanation services
100% recommend the store‬
كُتب بتاريخ 29 أبريل 2024
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‪Bishoy A‬
3 مساهمات
5.0 من 5 دوائر
زوجان • ‪مارس 2024‬
‪My fiancée and I visited Heera diamonds with a view to alter a ring. We were looked after by Rishwa who couldn’t have been more helpful and attentive. Her attention to detail and demeanour were very welcoming and reassuring. Rishwa is a credit to Heera diamonds and without her, we would not have been left satisfied and happy with our result.‬
كُتب بتاريخ 22 أبريل 2024
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‪Charles A‬
مساهمة
5.0 من 5 دوائر
بمفردك • ‪مارس 2024‬
‪I visited Heera Diamonds beginning of March and met with Abi who was so so lovely. Made me feel so welcome, answered all my questions where i felt more than satisfied. They have a lovely group of staff.

The engagement ring that i prepared for my partner came out looking wonderful and it was ready for collection in the frame time in which we agreed which i am so grateful for.

Honestly i couldnt have asked for my experience to go any smoother.‬
كُتب بتاريخ 8 أبريل 2024
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‪Arran L‬
مساهمة
5.0 من 5 دوائر
رجال الأعمال • ‪فبراير 2024‬
‪Anita and Marie were so helpful and really accommodating. I couldn’t fault the service and the ring is perfect. Very reasonably priced too.‬
كُتب بتاريخ 3 مارس 2024
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عرض نتائج 1-10 من أصل 330
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