Topshop
3
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المنطقة
العنوان
الجوار: فيتزروفيا
كيفية الوصول إلى هناك
- Oxford Circus • 1 دقائق سيرًا
- Bond St • 8 دقائق سيرًا
أفضل الأماكن القريبة
المطاعم
10,000 على بُعد 5 كيلومترات
معالم الجذب
2,203 على بُعد 10 كيلومترات
3.0
149 تعليق
ممتاز
39
جيد جدًا
43
متوسط
15
سيئ
8
سيئ جدًا
44
Barry L
سيرفرز بارادايس, أستراليا47 مساهمة
مايو 2022
Dealing with online retailer Wish
I received a damaged and unusable shower head from them in May2022, and I then tried to obtain a refund or a no charge replacement. I made many requests, supplying information including photos that Wish requested, and then I was then referred to another customer service team member who would make the same/similar request for the proof of damage etc, which I again supplied them with, and so the awful process went on and on. Truly sickening!!!
Here are the names at Wish who I sent the same information to every time.
Attention Mequel
Attention Angeline
Attention Bleza
Attention Gail
Attention Aziza
Attention Jhon Allan
Relating to 338977556
Also-:
Attention Warren
Attention Hajie
Attention Asuncion
Attention Christian
I have dealt with you all both recently, and also in the past.
Tracking number -:
NEXAU910044288YQ
Hi Everyone,
I started buying from Wish on 11th August 2019, and I have bought a number of products from you, some of which have caused me problems.
The latest purchase was a shower head that arrived at my home damaged and was totally unusable. Your company has failed to take care of my problem despite many many emails that I have sent to Wish in an effort to obtain your help. I am totally disgusted and feel you are dodging your responsibilities, and that is why I will never ever deal with you again!!
A search through various social media outlets in Australia, and indeed world wide reveals what a shocking reputation Wish has established.
The photos below show an almost identical shower head that arrived at my home today from EBay out of China.
It works perfectly and arrived only one day late.
I am extremely happy with EBay and so I can now say farewell to Wish for the very last time.
I have now deleted my Wish app and I will never ever trouble you again.
I received a damaged and unusable shower head from them in May2022, and I then tried to obtain a refund or a no charge replacement. I made many requests, supplying information including photos that Wish requested, and then I was then referred to another customer service team member who would make the same/similar request for the proof of damage etc, which I again supplied them with, and so the awful process went on and on. Truly sickening!!!
Here are the names at Wish who I sent the same information to every time.
Attention Mequel
Attention Angeline
Attention Bleza
Attention Gail
Attention Aziza
Attention Jhon Allan
Relating to 338977556
Also-:
Attention Warren
Attention Hajie
Attention Asuncion
Attention Christian
I have dealt with you all both recently, and also in the past.
Tracking number -:
NEXAU910044288YQ
Hi Everyone,
I started buying from Wish on 11th August 2019, and I have bought a number of products from you, some of which have caused me problems.
The latest purchase was a shower head that arrived at my home damaged and was totally unusable. Your company has failed to take care of my problem despite many many emails that I have sent to Wish in an effort to obtain your help. I am totally disgusted and feel you are dodging your responsibilities, and that is why I will never ever deal with you again!!
A search through various social media outlets in Australia, and indeed world wide reveals what a shocking reputation Wish has established.
The photos below show an almost identical shower head that arrived at my home today from EBay out of China.
It works perfectly and arrived only one day late.
I am extremely happy with EBay and so I can now say farewell to Wish for the very last time.
I have now deleted my Wish app and I will never ever trouble you again.
كُتب بتاريخ 12 يونيو 2022
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Leanne
Southern Queensland, أستراليامساهمة
مارس 2021
WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!!
If I could give no stars I would. Had numerous problems today with this wholesale crystal store after trying to exchange items to the value of $32. The quality of these items started to deteriorated after a short time of purchase and I wasn't happy with selling them on my online Jewellery store. The customer service from the actual owner himself (Andrew) was absolutely discussing and appalling. The aggressiveness from this person was horrifying & what concern me was the spit of his month spraying all over me as he unleashed an unprovoked attack on me, and my girlfriends, their children and even made a derogation comment about the suburb we had come from (Upper Kedron), WTF!!!??. With Covid being present in our life's I was mortified of this discussing humans Covid safe practices & how he spoke to females. At no stage did I raise my voice and remember I was only asking for an exchange of items that were only to the value $32!! He blatantly said he didn't care if I was going to write a review as he is a "Wholesaler" & didn't need small businesses. I pride myself from buying from Australian companies. I have spent a lot of money & referred many people to Ithaca Crystals over the years but that will stop today. Ithaca Crystals you provided a bad service and delivered poorest customer experience, exactly the opposite of what an Aussie company should pride themselves on, shameful !!.
Crystals are for promoting physical, emotional and spiritual healing. Crystals do this by positively interacting with your body's energy field. Can you imagine the energy Andrew (The Owner) is creating in his warehouse of crystals?? Certainly not the energy I want from my Crystals. No wonder the staff looked miserable. I certainly will not be returning!!! I am happy I found another crystal wholesaler at Geebung.
If I could give no stars I would. Had numerous problems today with this wholesale crystal store after trying to exchange items to the value of $32. The quality of these items started to deteriorated after a short time of purchase and I wasn't happy with selling them on my online Jewellery store. The customer service from the actual owner himself (Andrew) was absolutely discussing and appalling. The aggressiveness from this person was horrifying & what concern me was the spit of his month spraying all over me as he unleashed an unprovoked attack on me, and my girlfriends, their children and even made a derogation comment about the suburb we had come from (Upper Kedron), WTF!!!??. With Covid being present in our life's I was mortified of this discussing humans Covid safe practices & how he spoke to females. At no stage did I raise my voice and remember I was only asking for an exchange of items that were only to the value $32!! He blatantly said he didn't care if I was going to write a review as he is a "Wholesaler" & didn't need small businesses. I pride myself from buying from Australian companies. I have spent a lot of money & referred many people to Ithaca Crystals over the years but that will stop today. Ithaca Crystals you provided a bad service and delivered poorest customer experience, exactly the opposite of what an Aussie company should pride themselves on, shameful !!.
Crystals are for promoting physical, emotional and spiritual healing. Crystals do this by positively interacting with your body's energy field. Can you imagine the energy Andrew (The Owner) is creating in his warehouse of crystals?? Certainly not the energy I want from my Crystals. No wonder the staff looked miserable. I certainly will not be returning!!! I am happy I found another crystal wholesaler at Geebung.
كُتب بتاريخ 5 مارس 2021
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loss.k
ليدز, UKمساهمة
ديسمبر 2020
Absolutely fuming this store is a disgrace, staff walk around doing nothing and now Arcadia are not accepting returns and for gift cards, you can only use 50% of the value so you have to put in more money, we didn't exactly cause the lockdown so why are we having to pay so much and not allowing returns??? !
shop is a shambles don't shop here, I wouldn't bother even browsing, never buying from this shop again!!
shop is a shambles don't shop here, I wouldn't bother even browsing, never buying from this shop again!!
كُتب بتاريخ 10 ديسمبر 2020
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S naweed
4 مساهمات
العائلة • أغسطس 2020
Rubbish online customer service. Haven’t got my order and have deducted my daughter money. Making excuses use this email, use that email etc. Not replying to any emails my daughter has sent. Said they can’t do anything.
Now she has no trousers and money has been deducted.
Now she has no trousers and money has been deducted.
كُتب بتاريخ 8 سبتمبر 2020
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Karen H
مساهمة
يونيو 2020
I'm disgusted by the way Topshop deals with returns. There is not customer service to deal with online returns and it does not matter how many emails, calls, tweets you send there is not respond. Terrible experience which is a real shame because I used to love the brand.
كُتب بتاريخ 7 يوليو 2020
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Sightseer814015
272 مساهمة
أغسطس 2019
イギリスの若者向けファストファッションといえばTOPSHOPですね。このoxford streetのお店は大きくていつも人でにぎわっていますが、昔ほど安いって感じは・・・しないような?TOPSHOPはとにかく安くたくさん買える、ってイメージだったのですが、最近はお値段も高めのものもあるような。
そして質に関してはこれはもう・・・あまり期待しないでおきましょう(;^ω^)
絶対に欲しいものが見つかるというわけではないかもしれませんが、こんな感じのが流行ってるんだ~、と見てみるのを楽しめる場所でもあります。私自身も欲しいものはないかな・・・と思いつつ覗きに入るのが好きだったりします。
そして質に関してはこれはもう・・・あまり期待しないでおきましょう(;^ω^)
絶対に欲しいものが見つかるというわけではないかもしれませんが、こんな感じのが流行ってるんだ~、と見てみるのを楽しめる場所でもあります。私自身も欲しいものはないかな・・・と思いつつ覗きに入るのが好きだったりします。
كُتب بتاريخ 25 أكتوبر 2019
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Arktck S
سياتل, واشنطن20 مساهمة
الأصدقاء • سبتمبر 2019
After wandering thru Topshop for nearly an hour before finding anything interesting I was astounded at the pricing discrepancies. The tags lists price in pounds, euros and dollars. Our current rate of exchange is 1.2 dollar to the pound. That’s 1/5 more... then WhY is Topshop charging double in dollars. I picked a sweater that was listed for $29 pounds.. or $78 dollars!!! Seriously? What a rip off. If you consider the proper rate of currency exchange the sweater should be approximately $38 dollars American, not $78. So... if you insist on buying something make sure you purchase with pounds and not your credit card.
كُتب بتاريخ 29 سبتمبر 2019
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Nicholas H
لندن, UK20,576 مساهمة
بمفردك • سبتمبر 2019
This is the flagship branch in the embattled Arcadia fashion group and was for many years the place to go for young fashion. It’s certainly glitzy and modern, but it was surprisingly empty close to lunchtime in the busiest part of the Oxford Street shopping district right opposite Oxford Circus underground station. It can’t be that everyone is shopping online, especially for a retail chain which has been well behind the trend for online for a decade or more, so clearly something else is wrong with what they’re offering to customers.
كُتب بتاريخ 6 سبتمبر 2019
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ostrich719
لندن, UK79 مساهمة
العائلة • أغسطس 2019
3 staff idly wandering about indifferent and using their walkie talkies as a toy. Long queue to pay and staff with poor English. Terrible. Never again.
كُتب بتاريخ 23 أغسطس 2019
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Emily Jane Easom Wright
Pwllheli, UK47 مساهمة
زوجان • أغسطس 2019
Really good Topshop, has so much variety of clothes to choose from, different floors so everything isn’t all crammed together & easy to find.
كُتب بتاريخ 12 أغسطس 2019
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Dizzylizzie2013
وورسيستر, UK86 مساهمة
I agree with you Kelly. I think Sir Phillip and Chloe Green are making their millions out of people like us. Atrocious customer service and care.