The Postal Museum
The Postal Museum
4.5
10:00 ص - 05:00 م
الاثنين
مغلق
الثلاثاء
10:00 ص - 05:00 م
الأربعاء
10:00 ص - 05:00 م
الخميس
10:00 ص - 05:00 م
الجمعة
10:00 ص - 05:00 م
السبت
10:00 ص - 05:00 م
الأحد
10:00 ص - 05:00 م
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المنطقة
العنوان
الجوار: كليركنويل
كيفية الوصول إلى هناك
- Russell Square • 10 دقائق سيرًا
- Chancery Lane • 10 دقائق سيرًا
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
10,000 على بُعد 5 كيلومترات
معالم الجذب
2,876 على بُعد 10 كيلومترات
4.5
1,331 تعليق
ممتاز
759
جيد جدًا
386
متوسط
99
سيئ
42
سيئ جدًا
46
lexie_bloom
بروتسموث, UK19 مساهمة
العائلة • فبراير 2025
Brilliant day out, perfect for children, loads for them to do, our our 6 and 8. Sorted (play area) is for much younger children- but there's heaps for that age range in the main museum. Train ride brilliant. Great day out.
تعليق عن: The Postal Museum Admission Ticket
كُتب بتاريخ 15 فبراير 2025
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Tootyfrootymama
جلاسكو, UK12 مساهمة
Museum is all it across 2 buildings, we walked past the mail rail building to enter the museum, and sent back to the mail rail building. Upon arrival we were sent straight down to the railway as we were right on time for our admission slot.
As we entered the waiting area we were greeted with signs informing us that it may be “an hour” from where we were stood in the queue. There were limited activities for children, very few seated areas so bored children were running around all over the place.
About 30 minutes into the wait we were informed “there’s a birthday party, so there may be a delay”. Next thing a train and a half load of people were marched past everyone that had turned up in time for their slot while parents and children stood and looked on in horror. Very very poorly organised.
The ride itself was alright, although technical difficulties meant that we started the same AV display 3 times at one particular station.
Was really looking forward to it, however having travelled so far and having an hour and a half’s wait that was unplanned, we ended up leaving straight after the train. Therefor didn’t even get to see any of the exhibits. Waste of £18 each.
Very disappointed at the organisation of the whole thing. If you know you’ve got a birthday party don’t sell tickets to other people for that time.
As we entered the waiting area we were greeted with signs informing us that it may be “an hour” from where we were stood in the queue. There were limited activities for children, very few seated areas so bored children were running around all over the place.
About 30 minutes into the wait we were informed “there’s a birthday party, so there may be a delay”. Next thing a train and a half load of people were marched past everyone that had turned up in time for their slot while parents and children stood and looked on in horror. Very very poorly organised.
The ride itself was alright, although technical difficulties meant that we started the same AV display 3 times at one particular station.
Was really looking forward to it, however having travelled so far and having an hour and a half’s wait that was unplanned, we ended up leaving straight after the train. Therefor didn’t even get to see any of the exhibits. Waste of £18 each.
Very disappointed at the organisation of the whole thing. If you know you’ve got a birthday party don’t sell tickets to other people for that time.
تعليق عن: The Postal Museum Admission Ticket
كُتب بتاريخ 8 فبراير 2025
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Karin374
تالين, إستونيا20 مساهمة
Nice, child-friendly and interactive museum. The mail rail was informative and fun. Cafeteria also offered good, delicious and affordable choices.
تعليق عن: The Postal Museum Admission Ticket
كُتب بتاريخ 29 يناير 2025
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Charles
بورفورد, UK129 مساهمة
I went for the train ride. It’s for children really - interesting but not worth the effort to get there ( walked from Russel Square) and the ticket price. It’s a good test of whether you’re claustrophobic or not - if you are then steer clear.
تعليق عن: The Postal Museum Admission Ticket
كُتب بتاريخ 29 يناير 2025
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D D
Essex, UK89 مساهمة
This is made up of two museums.
You go to mail rail first. This gives you a unique train ride through a former postal tunnel. With built-in commentary and short films projected onto station walls, this is very informative. Train is quite compact and goes through tunnels designed for post bags, so probably not for the claustrophobic. This next museum across the road has more general postal exhibits. This is interesting, but the Mail Rail is definitely the star of the show
You go to mail rail first. This gives you a unique train ride through a former postal tunnel. With built-in commentary and short films projected onto station walls, this is very informative. Train is quite compact and goes through tunnels designed for post bags, so probably not for the claustrophobic. This next museum across the road has more general postal exhibits. This is interesting, but the Mail Rail is definitely the star of the show
تعليق عن: The Postal Museum Admission Ticket
كُتب بتاريخ 26 يناير 2025
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Thank you for your kind review! We appreciate your lovely feedback!
كُتب بتاريخ 27 يناير 2025
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Nadežda O
بلجراد, صربيا340 مساهمة
العائلة • يناير 2025
We visited the museum as a family with our children aged 12, 14 and 24. We found something interesting for each of us. There are models of postal transport from different periods on display: a mail coach, a five-wheeled bicycle (I had no idea such a thing existed before), a motorcycle, a bus, a car and a metro - you can even ride it, it is included in the ticket price. The stands tell various short entertaining stories from the history of the post office. There are interactive games and small activities for children of different ages. You can try on historical postal service uniform and take photos. The museum is rather small, but that's its advantage - we looked at the exhibition without getting tired. The museum is located on two sites, in total it took us 2.5 hours (with the ride), we even did not have enough time for everything, but we were in a hurry for the timetable of postal metro ride. I think with children you need to plan 3-4 hours to see, try and discuss everything, and relax at indoor cafe. The metro ride was 15 minutes, quite enough to immerse yourself in the atmosphere of the postal service. By the way, the scenes in the Vatican postal metro for the film "Hudson Hawk" which we love a lot were filmed right here, at these tunnels. I saw in previous reviews on Tripadvisor that some time before our visit the rides were cancelled due to flooding in the tunnels, so we called the museum on the date of visiting to check if the ride was open again, luckily it was already open, I recommend checking.
كُتب بتاريخ 17 يناير 2025
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Thank you for your kind review! We are glad you and your family had a great time!
كُتب بتاريخ 27 يناير 2025
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donna s
Scotland Uk226 مساهمة
العائلة • يناير 2025
Wasn't worth the effort. Rides nots working due to flooding which ok can't but to refuse to give refunds. Contact the email address about this as they said tickets would be at reduced price refunding £6 or changes dates. We can't change the dates as we are here on holiday our visit was today and surprise surprise they didn't contact us and museum couldn't give us a refund saying we needed to contact through phone or email. So basically we are out of pocket because this organisation cannot provide the services we paid for or give a refund. As for the rest of the museum it was just ok and certainly not worth the money paid
تعليق عن: The Postal Museum Admission Ticket
كُتب بتاريخ 7 يناير 2025
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We appreciate your feedback and sincerely apologise that your visit did not meet your expectations. While the Mail Rail ride is a key component of our experience, our interactive galleries, the special exhibition "Dressed to Deliver," and Sorted were available during your visit. Additionally, our team organised extra tours and engagement opportunities.
While we do not offer refunds, tickets remain valid for 12 months, and we are, on this occasion, able to offer a compensation payment of £6 per ticket, which represents the portion of the ticket price related to the Mail Rail ride for guests unable to return.
If you are interested in either of these options, please contact us on bookings@postalmuseum.org.
كُتب بتاريخ 29 يناير 2025
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Alex S
Sheffield, UKمساهمتيْن
العائلة • يناير 2025
Main attraction not working, requested a refund did not go in. Manager agreed but said he couldn't do it even though we paid on till the day before, he said it was because of gift aid. He said phone ticket office even though we paid on till, which he should have really chased our money. We rang ticket office for someone to say they can't do as management not there. You should get refund straight away as they are holding you money. Please be aware when handing your hard earned money over
كُتب بتاريخ 4 يناير 2025
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We appreciate your feedback and sincerely apologise that your visit did not meet your expectations. While the Mail Rail ride is a key component, our interactive galleries, special exhibition "Dressed to Deliver," and Sorted were available, along with extra tours and engagement opportunities.
As a charitable organisation, we cannot issue refunds as tickets are considered donations., tickets booked through our website remain valid for 12 months. However, on this occasion we can offer a compensation payment of £6 per ticket for guests unable to return. Please contact us at bookings@postalmuseum.org if you are interested in either option.
Thank you for your understanding.
كُتب بتاريخ 29 يناير 2025
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Alex S
Sheffield, UKمساهمتيْن
العائلة • يناير 2025
Not recommended at all. We are visiting from up north and went to the Postal Museum yesterday (2nd January)paid over the counter and booked (3rd January)for our visit, selling it with the train ride, been the main feature. Due to unforeseen circumstances the Train Ride wasn't on, so because we are only visiting we were unable to reschedule, and asked for our Money back! Well that was a whole new ball game! The so called Manager couldn't do anything, no help what so ever. He went upstairs to speak to the Management, came back to say we had to contact online, only we didn't book online!!
We ring upstairs for them to say they couldn't help either.. Totally rubbish service. Wouldn't recommend, incase that happens to other people they were 8 of us so it was £122.00. Not a small amount in this day and age!!
If they would have treated us fair we would have gone back, now we wont go back and we won't recommend!
We ring upstairs for them to say they couldn't help either.. Totally rubbish service. Wouldn't recommend, incase that happens to other people they were 8 of us so it was £122.00. Not a small amount in this day and age!!
If they would have treated us fair we would have gone back, now we wont go back and we won't recommend!
تعليق عن: The Postal Museum Admission Ticket
كُتب بتاريخ 3 يناير 2025
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Georgia G
26 مساهمة
Just so boring. So many interactive displays broke and so it took less than an hour to look around.
Train ride - totally dull - barely any information given and no real to retest generated.
Sorted! (Play) - the better part of the visit but still sterile and flat.
Such a shame worded as it was expensive.
Train ride - totally dull - barely any information given and no real to retest generated.
Sorted! (Play) - the better part of the visit but still sterile and flat.
Such a shame worded as it was expensive.
تعليق عن: The Postal Museum Admission Ticket
كُتب بتاريخ 29 ديسمبر 2024
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We appreciate your feedback regarding your recent visit. As a social history museum, our mission is to preserve the authenticity of historical elements, including the train tunnels. As such, certain alterations may not be feasible; however, we are committed to exploring alternative ways to enhance the visitor experience without compromising our preservation efforts.
We are actively working to resolve any issues with the interactive displays to ensure they are fully functional for future visitors. Your feedback on the Sorted! play area and the overall value of your visit has been noted, and we will use it to enhance our exhibits and improve the visitor experience.
Thank you for bringing this to our attention.
كُتب بتاريخ 29 يناير 2025
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Is 2.5 years old too young for the museum?
كُتب بتاريخ 8 يوليو 2024
How long do you need for this experience?
كُتب بتاريخ 2 أغسطس 2023
Can you eat in the cafeteria without paying to go in to the museum? Last time I came you could.
كُتب بتاريخ 25 مارس 2022
Hi Chris. Yes you are very welcome to visit the museum cafe and shops without paying for an entrance fee to the museum.
كُتب بتاريخ 15 أبريل 2022
Are there many steps going down from the museum to the miniature railway.
كُتب بتاريخ 11 يناير 2020
Hi there,
The Postal Museum aims to be as accessible as possible. All floors are level, there are wheelchairs for visitor use, accessible toilets and lifts available.
If you have further access requirements, do let me know and I can get back to you with more specific information to help you plan your visit.
I hope this information is helpful and we look forward to seeing you at The Postal Museum soon.
كُتب بتاريخ 13 يناير 2020
The entrance price to the museum includes both the museum exhibitions and the Mail Rail, so we would recommend both. Tickets are annual for the exhibitions, so if you run out of time you can always come back and visit the rest later.
كُتب بتاريخ 17 ديسمبر 2019
What is the max height to ride the train. My husband is 1m 93 and i am 1m 73.
كُتب بتاريخ 2 نوفمبر 2019
Hi there,
Thank you for getting in touch with The Postal Museum.
There are no height or weight restrictions for Mail Rail, however given the size of the train we do recommend that concerned visitors review the dimensions of the cabin, which can be found on our website.
Let us know if there is anything else we can assist you with, and we hope to welcome you to The Postal Museum soon.
Kind regards,
Box Office Team
كُتب بتاريخ 5 نوفمبر 2019
Hi there!
We welcome photography for personal, non-commercial use. However photography with flash and of others without consent as well as use of tripods and selfie sticks are prohibited. For more information, please visit the Facilities page of our website.
Kind regards,
The Postal Museum team
كُتب بتاريخ 4 سبتمبر 2019
Do they have special price for Seniors? I went online and found all types of tickets for children and adults but none for Seniors (above 60 years).
كُتب بتاريخ 5 يونيو 2019
Visited last week, husband in a wheelchair charged £15 with carer, me, going free. We are members of the Art Fund which would have given us a 50% discount on the full price of £17. Don't think there is a senior discount however. Did post a review on TripAd saying the £17 (£15 in our case) charge includes the Mail Rail ride which I feel is poor pricing as the ride should be separate charge for those not able to take it as there are fitness conditions to comply with in order to go on the ride.
Why not join the Art Fund, it gives lots of discounts and you soon get your money back!
كُتب بتاريخ 5 يونيو 2019
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