‪Burberry‬

تعليقات حول - ‪Burberry‬, لندن

‪متاجر هدايا ومتخصصة‬
طالع المزيد
اكتب تعليقًا
آراء الناس

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المنطقة
العنوان
الجوار: نايتسبريدج
كيفية الوصول إلى هناك
  • Knightsbridge • 1 دقائق سيرًا
  • Hyde Park Corner • 9 دقائق سيرًا
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10,000 على بُعد 5 كيلومترات
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2,096 على بُعد 10 كيلومترات

4.0
62 تعليق
ممتاز
‪28‬
جيد جدًا
‪15‬
متوسط
‪10‬
سيئ
‪2‬
سيئ جدًا
‪7‬

Anna
مرسيليا, فرنسامساهمتيْن
العائلة • يناير 2022
‪Je suis déçue de cette marque prestigieuse. J’ai commandé des chaussures qui ne m’allaient pas donc je les ai renvoyés en attendant un remboursement de leur part. Ils m’informent que mon retour ne respecte pas les conditions de retour de burberry donc je leur demande plus d’informations, quelle était l’erreur, ils ne m’en disent pas plus. Ils me répondent que l’enquête est close donc ils ne peuvent plus m’aider. Je ne comprends pas pourquoi, ils ne sont même pas professionnels. Dans ce cas je leur demande de me renvoyer la paire de chaussure que j’ai payée 420€ ils me disent qu’au vu de la clôture de l’enquête ils ne peuvent pas m’aider, ils ne peuvent pas me renvoyer les chaussures, et ils me disent ça sans me donner d’explications. Je suis très énervée car cette marque de « luxe » m’a volée 420€ je ne recommande pas de commander chez eux !!!‬
كُتب بتاريخ 11 يناير 2022
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Docwake
‪Wakefield‬, UK29 مساهمة
زوجان • مايو 2021
‪Wow. What can I say? Such a fantastic shopping experience. Such knowledgeable, helpful, attentive staff who made this the best of shopping experiences. A special thank you goes to the wonderful Aleena, who simply went out of her way to make this such a special experience. Clearly, she is a credit to Burberry!!‬
كُتب بتاريخ 26 مايو 2021
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Kale
25 مساهمة
أكتوبر 2019
‪I think Burberry is one of the few luxury houses in the Bond St/Old Bond St area that still try their best to provide genuine service. Many of these store are inundated by tourists with money that don't follow or appreciate the etiquette of transactions, and I think that (combined with other factors) has caused overall customer service to decline over the years. While Burberry is no exception here, I think they're doing a better job of trying to maintain that standard than some of the other stores we shopped at (Bottega Veneta, Hermes, Chanel, for example) no matter the customer - which is how it should be.

We had a great time with Rodrigo, who took fantastic care of us. Lots of champagne and tea, with ample time to try on the latest season. It was what we typically expect in terms of experience for this kind of transaction. We bought a few coats from the latest season and they're looking great.‬
كُتب بتاريخ 16 أكتوبر 2019
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ともきっき
‪Fujisawa‬, اليابان2,543 مساهمة
أكتوبر 2018
‪ロンドンと言えば、バーバリーの本拠地。外観はロンドンの伝統を感じつつも、店内はモダンなディスプレイでした。日本にはないモデルがたくさんあり、店内を見て回るだけでも楽しめました。記念にひとつだけバッグを買いました。‬
كُتب بتاريخ 10 أغسطس 2019
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StephenCross
دبلن, أيرلندا17,109 مساهمات
بمفردك • يوليو 2019
‪Great location in Knightsbridge but don’t really like their gear. Pricy for what it is. Would not return .‬
كُتب بتاريخ 11 يوليو 2019
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mspressy
جاكرتا, إندونيسيا3 مساهمات
العائلة • يناير 2019
‪I came to Burberry Shop in Regent street looked for a bag that my mother’s been dreaming for months. An SA name Roberto greet us very nicely and trying to find the bag for me. He even tried to help me to get the bag online. Unfortunately he had to send us to another store in Harrods. On the way to the store, we found another Burberry store in Knight street. It was very cold for us since we come from tropical country. A very nice security guard and a SA, a tall beautiful Korean lady name Nicole greet us and pleased us to wait when she called trying to get the bag for us. The bag is an on sale bag, it’s 50% discounted, we even buy nothing from the store, but the way they treated us-freezing customers, was fantastic. I’ve been visiting so many luxury stores and even spent thousand euros to them, but for the first time I found a ‘luxury kind hearted’ service from BURBERRY STAFFS in London. That’s why I start to use the brand from then. ‬
كُتب بتاريخ 8 فبراير 2019
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Laurence B
‪Aberdeen‬, UK4,344 مساهمة
زوجان • أغسطس 2018
‪Popped in looking to window shop first to see if anything caught our éye. The shop is fantastic and so well laid out but staff seemed annoyed the day we were in with sone being too eager followed you round whilst others who were service seeming to have little interest in customer service. Boots are amazing.‬
كُتب بتاريخ 19 أغسطس 2018
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LLA4
Alberta273 مساهمة
بمفردك • يوليو 2018
‪I had been wanting to purchase my first Burberry purse for awhile, and planned to do so when I was in London, something to remember it by.

It was a Saturday afternoon in July - myself and 2 other shoppers (together) in the store with about 15 staff members mulling around trying to look busy. Not one of them said HELLO, and barely acknowledged I was even in the store.

I saw a purse I liked, had to get someone's attention to have a look and ask to look at a different colour - The response was "would just like to know the price?" I guess they assumed I couldn't afford it, or wasn't serious - wrong on both accounts.

I'm sure they get a great deal of window shoppers, but, when you are in sales, you should never assume someone isn't serious about purchasing something.

I have purses by several other designers, but will NEVER buy anything from Burberry based on this awful service!!‬
كُتب بتاريخ 4 أغسطس 2018
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Antonello I
London, England, United Kingdom15 مساهمة
بمفردك • مارس 2018
‪Appalling Customer Service - not even worth a star - I thought I bought a petrol blue suit - measurement and alteration made - when I picked it up in the daylight the colour was actually electric shiny blue and loud - a colour I'll never wear - £1.295 thrown away together with a good dose of contempt for poker face Simon repeating me I have signed the tiny fonts T&C before the purchase - no way to exchange it - alteration were minimal. Will always remember this awful experience as a tricked sale . Never again‬
كُتب بتاريخ 21 مارس 2018
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Diana H
بيتسبيرغ, بنسيلفانيا236 مساهمة
زوجان • ديسمبر 2017
‪Burberry Flagship store
The Burberry flagship store is architecturally stunning. I like the minimalist approach to showcasing clothing. If you find something you like, they will go and find it. The service is friendly and very accommodating. I simply mentioned that I was having an issue with discoloration at the toe of my rain boots and the sales clerk came back with a sample polish for my use. A great environment!‬
كُتب بتاريخ 5 يناير 2018
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عرض نتائج 1-10 من أصل 62
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