Twelve Transfers
Twelve Transfers
4.5
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المطاعم
925 على بُعد 5 كيلومترات
معالم الجذب
460 على بُعد 10 كيلومترات
4.5
1,441 تعليق
ممتاز
1,257
جيد جدًا
93
متوسط
23
سيئ
17
سيئ جدًا
51
تمت ترجمة هذه التعليقات آليًا من لغتها الأصلية.
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Helen T
لندن, UK371 مساهمة
زوجان • يناير 2025
I have used Twelve Transfers for over 5 years. Always reliable, friendly efficient service. Would recommend for airport transfers.
We've had Attila 3 times, and he is our favourite driver.
We've had Attila 3 times, and he is our favourite driver.
كُتب بتاريخ 5 يناير 2025
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Quagga2
Binningen, سويسرا106 مساهمات
زوجان • سبتمبر 2024
Friendly and excellent driver. He was very timely at the pickup location and helped with the luggage. Thank you again.
كُتب بتاريخ 7 سبتمبر 2024
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bbg2000
Orlando, FL242 مساهمة
العائلة • مايو 2024
We visited the UK in May/June 2024 and used twelve transfer for our ride to/from London to South Hampton. Our driver, Amado was AWESOME (we requested him for the ride home). Prompt, courteous, and car was clean. Their website was great also. You could reach someone pretty much anytime with the chat feature which was a plus (especially coming from the US). I wouldn't hesitate to use this company (or our driver) again. CHEERS!
كُتب بتاريخ 27 يوليو 2024
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Sethmanand54
Murfreesboro, Tennessee204 مساهمات
العائلة • يوليو 2024
I find it very hard to usually leave less than a 5* review but this service was not 5*. The AC in the car didn’t work and it was July in London, come on. And after the fact they have hounded me for 3 weeks because I had an extra checked bag vs a carry on. Same number of pieces but they charged me £15 because it was checked vs carry on. I’ve been fortunate to travel the world and never had a car without AC in the summer and the an extra charge for the same quantity of luggage.
I would encourage you to choose someone else for your transportation needs.
I would encourage you to choose someone else for your transportation needs.
كُتب بتاريخ 8 يوليو 2024
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TourCFamily
51 مساهمة
بمفردك • يونيو 2024
I absolutely love this Car Service. I’ve used them. I probably about six times when I traveled to London. I’ve used them for one hour drives , two hour drives and three hour drives . I get picked up at Heathrow with all the problem. They’ve never been late. There’s never been an issue and I’ve had issues with two other companies in the past
The drivers have been so kind , they drive very well. I love that we get confirmations and photos of the drivers before hand.
I feel as though company is very organized. There has been a few times where I emailed back concern about having too much luggage or changing my pick up time and it’s never been a problem. I highly recommend using them! I’ve had nothing but great experiences with every driver I’ve had.
The drivers have been so kind , they drive very well. I love that we get confirmations and photos of the drivers before hand.
I feel as though company is very organized. There has been a few times where I emailed back concern about having too much luggage or changing my pick up time and it’s never been a problem. I highly recommend using them! I’ve had nothing but great experiences with every driver I’ve had.
كُتب بتاريخ 23 يونيو 2024
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Emmanuelle D
مساهمة
بمفردك • يونيو 2024
* don’t book this service if you want to arrive in a timely manner * * Uber or any other service is cheaper, more reliable, and quicker*
I had a journey from Gatwick to W2 london. I usually use Uber / train but was arriving late and wanted peace of mind and a quick trip back home. Price was quite high at £110. I had booked the transfer for 00h15, reflecting the delay to my flight. I was at the gate at 00h20, however the driver didn’t turn up until 00h40, 25 mins late!! I was then taken to a car which stunk of cigarettes which had been thinly veiled by a pot of diffuser. Despite the fact the roads were completely empty so late on a Sunday evening he drove at snails’ pace, selecting a ‘fuel efficient route’ which added another 15-20 mins to the journey time. Result being, it took 1h45 mins from arriving at the gate to get home instead of a 1h journey. Absolutely livid. Complained to customer service who refused to take any accountability and tried to gaslight me into thinking I had booked the transfer at another time.
I had a journey from Gatwick to W2 london. I usually use Uber / train but was arriving late and wanted peace of mind and a quick trip back home. Price was quite high at £110. I had booked the transfer for 00h15, reflecting the delay to my flight. I was at the gate at 00h20, however the driver didn’t turn up until 00h40, 25 mins late!! I was then taken to a car which stunk of cigarettes which had been thinly veiled by a pot of diffuser. Despite the fact the roads were completely empty so late on a Sunday evening he drove at snails’ pace, selecting a ‘fuel efficient route’ which added another 15-20 mins to the journey time. Result being, it took 1h45 mins from arriving at the gate to get home instead of a 1h journey. Absolutely livid. Complained to customer service who refused to take any accountability and tried to gaslight me into thinking I had booked the transfer at another time.
كُتب بتاريخ 11 يونيو 2024
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ivgold
Yardley, بنسيلفانيا32 مساهمة
زوجان • مايو 2024
We used Twelve Transfers five times during our trip to England. They took us back and forth from the airport and transported us, with luggage, between cities. The cars were always very clean and comfortable and the drivers were prompt, friendly and helpful. Their prices are very reasonable. We made a couple modifications during the trip, and although I found the app confusing to navigate, they helped me through it and everything worked out perfectly.
كُتب بتاريخ 6 يونيو 2024
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Sylvio P
مساهمة
رجال الأعمال • مايو 2024
Their driver damaged my property, admitted it but still refused to pay.
I have contacted Twelves Transfer directly, management is too busy to handle it and I was told I should discuss with the driver while I have told them that was the first action.
So basically, as soon as you have paid, cross your fingers for the best because they are an unreliable company with random drivers.
I have contacted Twelves Transfer directly, management is too busy to handle it and I was told I should discuss with the driver while I have told them that was the first action.
So basically, as soon as you have paid, cross your fingers for the best because they are an unreliable company with random drivers.
كُتب بتاريخ 21 مايو 2024
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Fair Play
أوكسفورد, UK10 مساهمات
زوجان • ديسمبر 2023
The drivers arrived in good time and each journey was pleasant. The cars were clean and the drivers for each journey very courteous.
كُتب بتاريخ 11 ديسمبر 2023
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Trevor N
جيرسي, UK827 مساهمة
العائلة • نوفمبر 2023
We have used Twelve for Heathrow / Gatwick transfers in the past so had no hesitation in booking them again, this time for a family group of 4 adults and 2 young boys of 3, with a lot of luggage. Unfortunately because of the recent storm our flight to Heathrow was cancelled so we had to reschedule to another later flight. The team at Twelve responded quickly to emails and even followed up with a telephone call.
Our driver, Cristi, was very punctual in meeting us, assisted with all our luggage, was patient whilst we installed our car seats for the boys and we all felt confident and safe with his driving round the M25. So much so that I asked Twelve if he would be available for our return journey which they quickly responded to saying it would depend upon available drivers on the day. We were very pleased to receive our driver notification before our journey and see that they had been able to allocate Cristi to our return trip which was another good journey.
Our driver, Cristi, was very punctual in meeting us, assisted with all our luggage, was patient whilst we installed our car seats for the boys and we all felt confident and safe with his driving round the M25. So much so that I asked Twelve if he would be available for our return journey which they quickly responded to saying it would depend upon available drivers on the day. We were very pleased to receive our driver notification before our journey and see that they had been able to allocate Cristi to our return trip which was another good journey.
كُتب بتاريخ 18 نوفمبر 2023
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Hi, I'm leaving in mid July and was looking for a pick up from Coventry to Heathrow. I have 2 big suitcase and 1 hand-carry, would like to go for Executive but can I drop a note to get a Smoke-free vehicle? Or at least you guys can make sure the vehicle arriving won't be full of smoky smell, cuz it make me sick and dizzy.
كُتب بتاريخ 27 يونيو 2020
looks like I am late on this but Twelve transfers are by far the most professional taxi I have used for the airport. We had a lot of bags, wheelchair and crutches. Fantastic service, helpful drivers and reasonably priced.
كُتب بتاريخ 30 يونيو 2020
Will be cruising from Southampton in July, and staying in London for 2 nights before. Can you pick up at a hotel in London and drive us to Southampton?
كُتب بتاريخ 27 يناير 2020
Twelve London
لندن, المملكة المتحدة
Hi there,
Indeed, we can assist with any type of journeys between the London area (incl. any London airports) and the Southampton area. If of interest, we can also include a sightseeing tour with this and stop at Windsor, Stonehenge or any location of interest. If you have any further questions, please visit our website to get a quote or contact us on info@twelve.london.
Thank you,
Twelve Transfers.
كُتب بتاريخ 27 يناير 2020
What happens if plane is delayed? Does driver keep a eye on the flight schedule? We're coming from Australia and won't have Uk sim for our phone until we arrive...
كُتب بتاريخ 18 نوفمبر 2019
Yes the driver monitor’s the flight arrival time and adjusts the pick up time accordingly. They have been very reliable so far
كُتب بتاريخ 5 يناير 2020
I’m traveling with my two children does the company offer car seats for rent or fee?
كُتب بتاريخ 22 أغسطس 2019
Twelve London
لندن, المملكة المتحدة
Hi there,
Please note that we no longer provide child seats because these are not mandatory within taxis/private hire vehicles - as such, we are unable to guarantee that the requested seat(s) will be provided since this is highly dependent on the driver actually bringing one.
Thank you,
Twelve Transfers.
كُتب بتاريخ 28 أغسطس 2019
How much for a car pick up from London Heathrow to Great Malvern Hotel? My girl & I will be arriving on 28/8 early morning at Heathrow with 3 big suitcases, thanks.
كُتب بتاريخ 28 يوليو 2019
Twelve London
لندن, المملكة المتحدة
Hi there, In regards to your enquiry, we can indeed assist you with this. From Heathrow towards Great Malvern Hotel (WR14 2HN), you would be looking at £160.00 for the estate option with services incl. - this can accommodate up to 4 passengers + 4 check in + 2 hand bags. Please visit our website or email us at info@twelve.london in case you would like to proceed or if you require further details. Thank you, Twelve
كُتب بتاريخ 29 يوليو 2019
How much is one way trip from Heathrow to J W Marriott Hyde Park for two people with four bags?
How do you know in advance the Terminal Number? We are flying Delta from JFK.
كُتب بتاريخ 19 يوليو 2019
Twelve London
لندن, المملكة المتحدة
Hi there,
In regards to your enquiry, we can indeed assist you with this - the cost of this transfer would depend on the date and time of travel as pricing varies depending on this. From Heathrow towards Hyde Park, you would be looking at £52.00 for the saloon option with services incl. - this can accommodate up to 3 passengers + 2 check in + 2 hand bags. You can find out the terminal by searching the flight number on Google, alternatively select the generic Heathrow option and provide the flight number, we will be able to determine at the time of pickup. Please visit our website or email us at info@twelve.london in case you would like to proceed or if you require further details. Thank you, Twelve
كُتب بتاريخ 20 يوليو 2019
Can u please give
me a price for an airport
transfer T4 LHR. 2 pax. 2 + 1 hand luggu
age for Sunday 7th July atc16.30hrs for a saloon.
Thanks
Donald
كُتب بتاريخ 5 يوليو 2019
Twelve London
لندن, المملكة المتحدة
Hi Donald,
In regards to your enquiry, we can indeed assist you with this - the cost of this transfer would depend on the final destination, as pricing varies depending on the postcode area. Towards the WC area, this would start from £58.00 for the saloon option with services incl. - this can accommodate up to 3 passengers + 2 check in + 2 hand bags. Pricing is slightly higher on this date due to surcharges we have applicable during the weekend. Please visit our website or email us at info@twelve.london in case you would like to proceed or if you require further details.
Thank you, Twelve.
كُتب بتاريخ 5 يوليو 2019
I would like to arrange for a transfer from Heathrow to Gatwick on Saturday, June 15th. We arrive at 6:50 AM and have a flight leaving from Gatwick at 11:15 AM. I don't know how much time to allow for luggage retrieval and customs/immigration control. What time should I request for a pickup, and what are the charges? I look forward to hearing from you. Cindi Silvermman
كُتب بتاريخ 9 يونيو 2019
Twelve London
لندن, المملكة المتحدة
Hi Cindi,
In regards to your enquiry, we can indeed assist with this journey - travel times between Heathrow and Gatwick Airport can vary depending on traffic, but this is usually around 1 hour. Taking into account the total number of passengers and if there are any checked items, we usually recommend allowing 30 mins (European flights) or up to 1 hour (International flights) after landing; you will have a further 30 mins of free waiting/parking after the scheduled time frame - after this period, a charge would be applicable and this starts at £0.25/min (the MPV8 and MPV Executive models incur a £0.50/min charge) along with any differences in cost for the parking ticket (anything above the first £8.00 which we cover).
Based on landing time of 6:50 and collection 1 hour later (at around 7:50 - 8:00), we should arrive at Gatwick Airport at 09:00, should traffic conditions not pose a problem. The cost of this transfer would start from £58.00 for the saloon option that can accommodate up to 3 passengers + luggage - pricing can fluctuate depending on date/time of travel, so please visit our website or email us at info@twelve.london in case you would like to proceed or if you require further details.
Thank you,
Twelve.
كُتب بتاريخ 10 يونيو 2019
Bonjour nous devons nous rendre de l aéroport stansted au centre de Londres le 01/05 et retour le 05/05 pour 4 personnes quel budget prévoir ? Merci
كُتب بتاريخ 11 أبريل 2019
Twelve London
لندن, المملكة المتحدة
Hi there,
In regards to your enquiry, you would be looking at roughly £80.00 for the transfer from Stansted to Central London - WC area (which includes all airport services like meet & greet + flight tracking and 30 mins free waiting). The return journey would be approx. £74.00 - both prices would be for the MPV type vehicle. Please visit our website or email us at info@twelve.london for an accurate price based on your exact requirement.
Thank you, Twelve.
كُتب بتاريخ 12 أبريل 2019
A group of eight will be arriving at Gatwick on March 16 at 9:30 p.m. We need to go to Heathrow from there.
We are wondering if it would be possible for your driver to give us a tour of the major attractions in London before heading to Heathrow.
Our flight doesn’t leave Heathrow until 8:40 a.m. on the 17th so we would have time to drive around.
If this is possible, what would the charge be?
I look forward to hearing from you.
Joanne Lammers
كُتب بتاريخ 27 فبراير 2019
Sorry this is outside my experience with the company. I’d talk directly with them. I found them easy to deal with.
كُتب بتاريخ 27 فبراير 2019
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