‪Norwich Castle‬

تعليقات حول - ‪Norwich Castle‬, نورويتش

‪10:00 ص - 04:30 م‬
الاثنين
10:00 ص - 04:30 م
الثلاثاء
10:00 ص - 04:30 م
الأربعاء
10:00 ص - 04:30 م
الخميس
10:00 ص - 04:30 م
الجمعة
10:00 ص - 04:30 م
السبت
10:00 ص - 04:30 م
الأحد
01:00 م - 04:30 م
نبذة
المدة المقترحة
ساعة - ساعتان
اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج
المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
606 على بُعد 5 كيلومترات
معالم الجذب
119 على بُعد 10 كيلومترات

4.0
2,270 تعليق
ممتاز
‪1,144‬
جيد جدًا
‪717‬
متوسط
‪270‬
سيئ
‪89‬
سيئ جدًا
‪50‬

Amal Loring
كامبريدج, UK12 مساهمة
العائلة • ديسمبر 2021
‪Although a large part of the Castle was closed due to renovations, the rest of the museum was wonderful. Large collection of arts and artefacts from around the world. Great interactive sections for younger visitors.
The Cafe was the only thing that let the place down. Very limited range of drinks and a rather forgetful member of staff who kept forgetting people orders.
Worth a visit and I am sure even more so when the whole Castle is open again‬
كُتب بتاريخ 26 ديسمبر 2021
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Thank you for your review on your recent visit to Norwich Castle Museum and Art Galleries. We are so glad to hear you had a lovely visit and found the interactive sections for the younger visitors good. In relation to your comments regarding the café and its member of staff, I will pass this onto the catering department to pick up on. We really value all of our visitor feedback as it helps us to ensure we are giving each visitor the best experience. Many Thanks Kathryn
كُتب بتاريخ 16 يناير 2022
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Simone L
نورويتش, UK23 مساهمة
الأصدقاء • نوفمبر 2021
‪Very disappointing - £6.70 quite expensive for what is on offer - Limited facilities & access

Textile exhibition very small - considering you boast so many in the collection

Rest of castle access very limited & have to enter through all those awful stuffed animals!

But the worst thing was the person serving in the cafe PICKED UP THE FOOD WITH HER FINGERS !! No gloves or tongs etc - A big NO NO before Covid and definitely not good now!‬
كُتب بتاريخ 5 نوفمبر 2021
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Thank you for your comments in relation to your recent visit to Norwich Castle Museum and Art Galleries. We are sorry to read that you found the visit disappointing. As you will be aware we are in the height of out Keep project: Palace reborn renovations which has impacted the access to areas of the site. We have reduced our admission costs to match what we do have on offer to see, which does include our temporary exhibition space. Unfortunately, due to the nature of the works we are limited to what exhibition galleries we have open, this is why the Textile Treasures exhibition is in our smaller gallery space. We note all comments and feedback from our customers to ensure we are offering the most we can and comments like your really do help. In relation you your comments on the Cafe Staff and Serving of food, I will pass this onto the catering department to pick up on. Thank you
كُتب بتاريخ 24 نوفمبر 2021
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Jules
10 مساهمات
العائلة • أكتوبر 2021
‪We knew the castle was closed due to renovation, but decided to visit anyway, whilst we were in the city. Greeted by lovely staff, on the door and inside. Spent a good couple of hours wandering around the galleries, particularly enjoyed the textile exhibition, & natural history. Went with my 14 year old daughter & we both loved it. Obviously, it’s much better with full access, but I think the reduction in price is a fair compensation for what’s missing.‬
كُتب بتاريخ 27 أكتوبر 2021
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Thank you so much for your review on your recent visit to Norwich Castle Museum and Art Galleries. We are so glad to read that you and your daughter enjoyed your time with us and glad to also read great comments on our new Textile Exhibition. We really value our visitor feedback to ensure we are giving each visitor the best experience, even before they have stepped through our doors. Many thanks Alicia
كُتب بتاريخ 29 أكتوبر 2021
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Rachel G
مساهمة
أكتوبر 2021
‪Let's be clear. This castle is closed. But none of the leaflets or tourist literature mentions that as they obviously don't want to chase away tourists. The only way to find out is to book into their museum, which is open.
Really disappointed, came to do a school project with daughter and it's not open.‬
كُتب بتاريخ 26 أكتوبر 2021
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Thank you so much for your feedback in relation to informing our visitors about our current redevelopment works. We are always looking at new and improved ways to highlight what currently is available to see and comments such as your really do help. We are sorry that you did not find out the Keep was closed until you came onto site, and we will pass your comments on to the relevant departments who look into our Websites and Social Media Platforms. We hope to see you again when our Keep reopens in 2023 as the Palace Reborn. Many Thanks Alicia
كُتب بتاريخ 29 أكتوبر 2021
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Roamer69
Nottingham70 مساهمة
سبتمبر 2021
‪You can’t help wondering if Norwich City Council wants tourists. It’s closed its tourist information centre and the museum’s temporary entrance is hard to find: its website’s “How to get here” page says only “the Castle is situated on Castle Mound” – what a surprise! The admission price of over £6 is very expensive for what’s open (we knew the castle itself was closed).‬
كُتب بتاريخ 18 أكتوبر 2021
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Thank you so much for your comments on your recent visit to Norwich Castle and Art Galleries. We continue to look at our website information and adapt this in reflection to visitor feedback we obtain. Your comments on our 'How to get here' page will be passed onto the relevant department to look into. We are very grateful that we have been able to stay open during our Keep Renovation works: Palace reborn and we have reduced our admission price to reflect what we do have available on site for our visitors. Through the renovation works more of the site will be opened up and new spaces and collections will be available to be explored by visitors in the future. Comments and reviews like your really do help us understand what information we need to highlight before visitors step foot on site so thank you for taking the time to do this.
كُتب بتاريخ 19 أكتوبر 2021
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Vanessanessa2468
‪Leatherhead‬, UK13 مساهمة
أكتوبر 2021
‪Please please state on the website that some of the collections are not available to view until 2023. We drove hundreds of miles to see the lowestoft pottery collection and were bitterly dissappointed it was not on display and would not have made the journey. Enjoyed the tea pot collection though‬
كُتب بتاريخ 11 أكتوبر 2021
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Thank you so much for your review on your recent visit. Having our visitors leave comments helps us look at ways we can get messages across to our visitors before they have even stepped foot on site. We continuously work closely with our communications team to look at ways our websites and social media pages can address what is and is not available to see through our Keep renovation project. We are sorry to hear that the collection you wanted to see was also not on display. Due to the renovation works currently being undertaken some of our collections were taken into storage due to vibrations, to reduce the risk of any damages. Your comments and reviews will be passed onto the relevant department for us to see what changes can be made. Thank you
كُتب بتاريخ 19 أكتوبر 2021
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Paulnch1
نورويتش, UK4 مساهمات
الأصدقاء • أكتوبر 2021
‪Dreadful, over priced, boring. Non interactive staff. Tatty animal exhibits. So many items removed and not replaced.‬
كُتب بتاريخ 4 أكتوبر 2021
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We are so sorry to read that your recent visit to Norwich Castle Museum and Art Galleries did not meet your expectations. We are currently in the middle of a large Keep Project renovation Project: Palace Reborn and this has taken the medieval aspects of our museum out of action. We are very grateful that we are able to have access still available to our Art Galleries and some of the Museum site and we have reduced the admission price to reflect this. We do really appreciate visitors taking the time to leave reviews of their visit so we can continuously look at ways we can make the site exciting and interactive for visitors.
كُتب بتاريخ 19 أكتوبر 2021
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J2143X
‪Stratford-upon-Avon‬, UK180 مساهمة
سبتمبر 2021
‪Many parts closed which we didn't realise. Ok if you want to see some interesting paintings and some of the history of The Iceni, but sure it will be much better value when the refurb has finished.‬
كُتب بتاريخ 2 أكتوبر 2021
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Thank you so much for reviewing your recent visit to Norwich Castle Museum and Art Gallery. We are very excited by the Keep Project renovation works currently being undertaken within the medieval aspects of our site and look forward to the Palace Reborn project being completed for the new spaces to be explored by our visitors. We are grateful that we are still able to have areas of our Museum and Art Galleries open for visitors to come and see and we have reduced the entry price to reflect this. We hope to see you again at the Museum and thank you for taking the time to review your visit.
كُتب بتاريخ 19 أكتوبر 2021
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Cycad
‪Criccieth‬, UK45 مساهمة
زوجان • سبتمبر 2021
‪The castle is situated at the top of quite a steep hill. As can be seen from previous reviews, the castle itself is shut fo renovation work costing £13.5m. Fair enough. BUT there should be a notice AT THE BOTTOM of the hill stating this to be the case and adding that the museum is open BUT only on a reduced basis. Ticket prices for the museum also need to be made clear at the bottom of the hill. We walked up and gave the museum a look before paying. Very dull did not pay the entrance fee, walked back with a very bad impression of Norwich.‬
كُتب بتاريخ 20 سبتمبر 2021
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Thank you so much for your review on your recent visit to Norwich Castle Museum and Art Gallery. We are currently working with other departments to look at the external signage we have and will soon be making amendments to this, so what is open is available prior to coming on site. We have also taken note on the comment regarding advertising ticket costs and will also review this. Whilst the Keep project is undertaken our Museum and Art Galleries are still open offering lots for visitors to see and we also have a Cafe and Shop inside which are both open. As you noted we have reduced the price to match what we are currently offering. We really appreciate visitors taking the time to review their visits as we can understand what visitors are experiencing when they do visit us and also help us identify areas we can improve on to make the visit more enjoyable. Many thanks
كُتب بتاريخ 21 سبتمبر 2021
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Peter D
‪Christchurch‬, UK223 مساهمة
زوجان • سبتمبر 2021
‪We were told on arrival that the castle itself was closed for the next 2 years.
There was a reduced price but all there was were lots of stuffed birds and animals, an art gallery and a few other items.
This is what museums used to be like - DULL 🥲‬
كُتب بتاريخ 13 سبتمبر 2021
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We are so sorry to hear that your recent visit to Norwich Castle Museum and Art Galleries was not what you expected. As you mentioned unfortunately the Keep is currently closed due to renovation works which will see the Keep turned back into a Royal Palace and we are very excited to see the works completed in 2023. We are sorry to hear you did not enjoy what areas of the Museum and Art Galleries were open but we are grateful for your reviews. It helps us understand what they visitors see when they are one site and how we can look to review and amend this. Thank you
كُتب بتاريخ 21 سبتمبر 2021
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