Go Carz
Go Carz
1.5
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المنطقة
تواصَل مباشرة
1.5
174 تعليق
ممتاز
14
جيد جدًا
2
متوسط
0
سيئ
4
سيئ جدًا
154
Quest07291241258
4 مساهمات
زوجان • ديسمبر 2023
The most disorganised taxi firm anywhere and best avoided. On Christmas Eve we arrived by coach at the Frankwell Coach parking area on the riverbank in Shrewsbury and as it was a 10 minute walk to a hotel for a booked Christmas lunch we decided to get a taxi. My partner and I are both in our late 80's and can't walk very far.
A google search brought up Go Carz on 01743 242 424 and at 10.34 I asked for a taxi. The lady did not know where it was when I said we were in the coach park so I described it to her mentioned Frankwell, the riverbank, a footbridge and a large building signed as the Shrewsbury Centre of the Chester University. She did not know where it was so passed me to her manager. He did know were it was and confirmed the taxi. after 25 minutes At 11.01 I asked where the taxi was and was told they could not find us although we were stood next to the parked coaches, eventually at 11.30 a taxi with a dirty interior arrived and took us to the hotel. By this time having stood out in the cold for 1 hr we we very cold and upset.
A google search brought up Go Carz on 01743 242 424 and at 10.34 I asked for a taxi. The lady did not know where it was when I said we were in the coach park so I described it to her mentioned Frankwell, the riverbank, a footbridge and a large building signed as the Shrewsbury Centre of the Chester University. She did not know where it was so passed me to her manager. He did know were it was and confirmed the taxi. after 25 minutes At 11.01 I asked where the taxi was and was told they could not find us although we were stood next to the parked coaches, eventually at 11.30 a taxi with a dirty interior arrived and took us to the hotel. By this time having stood out in the cold for 1 hr we we very cold and upset.
كُتب بتاريخ 16 يناير 2024
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Danielle
مساهمة
بمفردك • يناير 2024
Hands down the most unreliable service you could ask for. On occasion, the drivers can and have been lovely but for the most part this is an unreliable, unpleasant service. Today's driver was incredibly rude (he chose to leave without me as he hadn't read the booking notes and conveniently the booking disappeared when I called to complain 😅). I'd think twice before booking with Go Cars.
كُتب بتاريخ 15 يناير 2024
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Jeff L
شروزبري, UK6 مساهمات
بمفردك • ديسمبر 2023
I booked a taxi from my home to a local pub
The journey out was £7.40
The return was £8.90
The reason for the extra £1.50 apparently is because of the return was according to the computer was a busy period.
Err no way
Avoid at all costs
The journey out was £7.40
The return was £8.90
The reason for the extra £1.50 apparently is because of the return was according to the computer was a busy period.
Err no way
Avoid at all costs
كُتب بتاريخ 8 ديسمبر 2023
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Peter B
شروزبري, UKمساهمة
بمفردك • أكتوبر 2023
After not using Go Carz for a couple of years now; mainly because I got fed up of being messed around and taxis not showing up, I tried again today to get a taxi for daughter to go to school due to the bad rain and me being unable to drive currently after sone leg surgery.
I booked the taxi at 10pm last night for 0815 this morning and instantly got a message on the app (that I had to download to be able to book a taxi) to say it was booked. At 0800 this morning I noticed the app still said pending for the driver so I called up to check a car would come. Of course I was blagged on the phone that they would do all they could to get a taxi to me for 0815 (all they could? It was booked over 10 hours ago with no mention of doing ‘all they could’ then, it was confirmed!). It’s now 0830 and no taxi so am having to cancel a taxi I booked over 10.5 hrs ago.
I just can’t see how this company are still surviving when after years of ineptitude I boycotted them for two years and the moment I try and see if they have improved they show the same unprofessional attitude and poor customer service once again. If this company were in a major city like Liverpool, Manchester or Birmingham they would have been closed down years ago. The sooner a decent, reliable and trustworthy taxi company are created in Shrewsbury the better, it’s needed too because the town is becoming much bigger and need will increase.
I booked the taxi at 10pm last night for 0815 this morning and instantly got a message on the app (that I had to download to be able to book a taxi) to say it was booked. At 0800 this morning I noticed the app still said pending for the driver so I called up to check a car would come. Of course I was blagged on the phone that they would do all they could to get a taxi to me for 0815 (all they could? It was booked over 10 hours ago with no mention of doing ‘all they could’ then, it was confirmed!). It’s now 0830 and no taxi so am having to cancel a taxi I booked over 10.5 hrs ago.
I just can’t see how this company are still surviving when after years of ineptitude I boycotted them for two years and the moment I try and see if they have improved they show the same unprofessional attitude and poor customer service once again. If this company were in a major city like Liverpool, Manchester or Birmingham they would have been closed down years ago. The sooner a decent, reliable and trustworthy taxi company are created in Shrewsbury the better, it’s needed too because the town is becoming much bigger and need will increase.
كُتب بتاريخ 20 أكتوبر 2023
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Mush
Lichfield, UK14 مساهمة
الأصدقاء • أكتوبر 2023
This company have took over all taxis in Shrewsbury,there's no taxi ranks etc..managed to book taxi via app only ,at 10 30pm and earliest they gave us was 12.20 am,as event on they won't take bookings in advance for return from town ,we had to walk back to our caravan which took an hour,and still got back b4 taxi was due!! Its disgraceful, we could walk it but what if it is someone who couldn't, Shrewsbury Council should step in and sort it...its now putting me off going to Shrewsbury again.....
كُتب بتاريخ 9 أكتوبر 2023
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Claire
Telford, UKمساهمة
رجال الأعمال • أكتوبر 2023
Taxi stank of cigarettes, most unpleasant. Driver wanted to charge me more for the trip than what I normally pay and than proceeded to short change me.
كُتب بتاريخ 7 أكتوبر 2023
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Daria
3 مساهمات
بمفردك • أغسطس 2023
Great service. Great driver 👌 5 stars 🌟
Driver Number WV3628
Vehicle Hyundai I30, License: WVC PH18932
Driver Number WV3628
Vehicle Hyundai I30, License: WVC PH18932
كُتب بتاريخ 25 أغسطس 2023
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Debbie
Northampton, UKمساهمتيْن
بمفردك • يوليو 2023
I used the app for my bookings for a return journey. The app said one price I would pay but they then took money out of my bank account that I did not authorise. Also how is it possible for the same journey to become two different prices with an extra £1:20 to return than go. I was not happy and I called the company and they just said we don’t know why and leave your feedback on the website. So I did and no one returned my call. So my advice is to avoid this company
كُتب بتاريخ 8 أغسطس 2023
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Hugh B
مساهمة
بمفردك • يوليو 2023
I did not go! The car never came. Told me they never accepted bookings from Ellesmere. I have travelled from there to Shrewsbury twice before. Hopelss. I will never use them again.
كُتب بتاريخ 30 يوليو 2023
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Domirwin
هونج كونج, الصين340 مساهمة
بمفردك • يوليو 2023
Despite my destination in Wellington being near one of their offices and the home of the driver on his final fare before going home and despite me being at the pick up point with no waiting (I waited sixteen minutes and the app did not give accurate information as to where the car was), they charged me 18.70 pounds for 4.8 miles. This is an extortionate charge (nearly 4 quid a mile - similar to a London black cab price - ie Swiss Cottage to Hendon ) for a cramped minicab in rural Shropshire. I will try to avoid using this firm again as its pricing is predatory.
كُتب بتاريخ 4 يوليو 2023
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I need a reliable taxi to drive me to Gatwick Airport from Madeley Shropshire early Saturday morning. Any suggestions?
كُتب بتاريخ 24 يونيو 2019
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