‪Sub 13‬

تعليقات حول - ‪Sub 13‬, باث

‪بارات ونوادٍ‬
طالع المزيد
‪03:00 م - 03:00 ص‬
الاثنين
05:00 م - 01:00 ص
الثلاثاء
05:00 م - 01:00 ص
الأربعاء
05:00 م - 01:00 ص
الخميس
04:00 م - 01:00 ص
الجمعة
03:00 م - 03:00 ص
السبت
01:00 م - 12:00 ص
الأحد
05:00 م - 11:00 م
اكتب تعليقًا
آراء الناس
sirrobertflashard
بواسطة sirrobertflashard
‪Great cocktails But .....‬
‪يونيو 2022‬
‪وصل 8 منا دون حجز في الساعة 4 مساءً لتناول مشروبين - لا يوجد مكان في الخلف ولكننا استمتعنا بالشرفة الأمامية والكوكتيلات والخدمة كانت جيدة حقًا - ثم تغير الطقس وبدأ المطر والبرد - حاول الموظفون لإحضار طاولة إلينا بالداخل ولكننا عانينا - في هذا الوقت كنا قد أمضينا بالفعل أكثر من 350 في البار - ثم أتيحت لنا أريكة في الخيمة في الخلف ، ثم نهضنا للذهاب ولكن تم نصحنا بذلك بعد ذلك. في الساعة 6 مساءً ، كان علينا دفع 5 نقدًا لكل شخص لاستخدام الأريكة - لم نكن من دواعي سرورنا في هذا الأمر وطعننا في القرار دون جدوى - عثرت إحدى مجموعتنا على المالك وسألته عن سياسة تحصيل 5 نقود لكل شخص حتى عندما لقد كنا هناك لمدة ساعتين - قال هذه هي السياسة - غادرنا وانتهى بنا المطاف في بار كوكتيل قريب لبضع زجاجات من الشمبانيا - كان من الممكن أن يكون مراجعة 5 * بناءً على المشروبات والخدمة ولكن خذل بعض الفقراء خدمة الزبائن‬

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تحسين هذا الإدراج
المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
514 على بُعد 5 كيلومترات
معالم الجذب
210 على بُعد 10 كيلومترات
قد تتضمن التعليقات معلومات حول سلامة المسافر في هذه المنشأة.

4.5
1,035 تعليق
ممتاز
‪810‬
جيد جدًا
‪109‬
متوسط
‪35‬
سيئ
‪27‬
سيئ جدًا
‪54‬

Phoebe G
3 مساهمات
زوجان •
‪We were overcharged for 2 for 1 cocktails and then realised there was an ‘optional’ service charge which we were charged for without us being made aware. Then asked for it back as it is wrong to charge people without making them aware as it says optional on the menu.
Then another bar tender came to issue us a refund but half of what he took in the first place. We own & run 3 bars currently and would never dream of putting a service charge on without making the customer aware, will not be going back, absolute disgrace!‬
كُتب بتاريخ 17 يوليو 2022
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sirrobertflashard
باث, UK140 مساهمة
‪8 of us arrived without a booking at 4pm for a couple of drinks - no room out the back but we enjoyed the front terrace, cocktails and service were really good - then the weather changed and it started raining and got cold - the staff tried to get us a table inside but struggled - by this time we had already spent in excess of £350 in the bar - then a sofa had come free in the tent at the rear we got up to go but were then advised that as it was after 6pm we had to pay £5 in cash per person to use the sofa - we were not please at this and challenged the decision to no avail - one of our group found the owner and asked about the policy of charging £5 cash pp even when we had been there for 2 hours - he said that is the policy - we left and ended up in a cocktail bar nearby for a few bottles of champagne - would have been a 5* review based on drinks and service but let down by some poor customer service‬
كُتب بتاريخ 21 يونيو 2022
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Hi sirrobertflashard, Thanks for your feedback. I remember what happened clearly so thanks for allowing me to explain. You are correct that we charge an entry charge on Saturday. No one but myself or my business partner has the authority to override this. I was made aware of the situation and was on my way to invite you in myself for free, when I was informed by a colleague that when they had explained about the entry charge someone in your party had said "F**k the management" so I decided on balance not to allow you to come in for free! I did explain this to another person in your group but maybe she didn't pass that on to you. We always do our very best to help guests have the best night, but I will not tolerate rudeness.
كُتب بتاريخ 30 يونيو 2022
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Nicole B
3 مساهمات
الأصدقاء •
‪Favourite cocktail bar in bath, amber is an amazing waitress recommended great cocktails and provided excellent service‬
كُتب بتاريخ 27 مايو 2022
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Leah W
مساهمة
الأصدقاء •
‪Freddie was really good, had a good laughs at cockataip making class,
he was patient and renjoyable 10/10 recommend to a friend !!😘‬
كُتب بتاريخ 21 مايو 2022
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Leon Reid
3 مساهمات
الأصدقاء •
‪Unreal venue and the English garden is to die for!
Refreshing and smooth - best cocktails in bath!
And you might even run into the Bath / England Rugby team!!
10/10 will be back in a couple weeks!
Heated outdoor seating, dj’s and a hidden dance floor down stairs!‬
كُتب بتاريخ 21 مايو 2022
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seanl1963
‪Brighton and Hove‬, UKمساهمة
الأصدقاء •
‪The cocktails and the garden are fantastic, I would definitely recommend. I’m not normally one for leaving reviews but this was special.‬
كُتب بتاريخ 16 مايو 2022
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Leo M
7 مساهمات
الأصدقاء •
‪Freddie the manager was great!
Claudia wasn’t bad either.
Espresso Martinis on tap
Subs then labs
700!‬
كُتب بتاريخ 2 مايو 2022
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Lianna
6 مساهمات
الأصدقاء •
‪We had very poor communication from the venue from the beginning. We called to book a table/ area for our friend’s Hen do. We were told we could book an area and pay £5 on the door for entry for a group of 15/20. We then called again to ask about pre ordering drinks, and we told we needed to book a party package (starting around £200) and our booking wasn’t confirmed without a deposit. We were quite worried as this was not discussed when we first booked. We then received a call saying we can have the area and pay £5 on the door as originally confirmed - poor communication between the two managers that correspond long with us.
We went to visit the venue a week before the Hen do to see the place and possibly where we could be seated to get an idea of decor etc. however we’re told we won’t know where we will be sitting until the day/ day before as that’s when tables are allocated. We emailed our preference on where we would like to be seated if it’s available, then we’re told we had always been booked in a specific vip lounge - which we were not shown upon looking around - yet again poor communication between staff.
We arrived half an hour early to set up a few decoration for the Hen do, met our ‘host’ which we then didn’t see again until the end of the night when they threw us out.
The bar tenders downstairs were fab, accommodating and friendly but these few members of staff were the ONLY helpful people at the venue.
We spent over £100 on Prosecco for a small group of us. We wanted to pre pay for everyone’s entry for ease so asked if we can make payment for the people attending the party. We advised we would pay for 15 people but a few may not be coming so would let them know later on. We were told at that point they needed this payment in cash and could not accept card, so one of us has to run off to a cash point as this has not be mentioned at any other point when booking.
11 people arrived and some could not make it, we asked if we could use the spare £20 we paid for 4 peoples entry on a few nibbles for the tables (as they were not relying on a specific number to attend as just charging entry per person) but were told ‘it doesn’t work like that’.
We were told upon booking there would be a bar nearby wherever we’d be seated so we could order drinks, but when we went to order we were told we have to use the app- which was not suitable for some of the people attending the Hen, especially when we were put in a basement room with no signal. We were also charge 10% per drink which meant you paid an extra £1.50/!2 PER drink.
We’d booked the room until 10.30pm, however at 10.10 the host came in and asked us to help her clear all the decorations away/ drinks off the tables as their next guests for that room had arrived. They then proceeded to pop the balloons (large helium foil balloons) we’d bought earlier that day without asking us and cleared away drinks we had just paid for and told us to leave the room. We told the bride to leave the room at this point whilst we were tithing away this was meant to be an enjoyable night and this was really upsetting.
The booking process was very poor but we were hopeful the actual night would be better service, unfortunately this wasn’t the case and the night was completely ruined by their lack of customer service, zero attentiveness and ignorance! Safe to say we would never go back and never recommend.‬
كُتب بتاريخ 1 مايو 2022
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Noah P
مساهمة
الأصدقاء •
‪Really great bar, incredibly friendly staff and great all round atmosphere, would definitely recommend if you’re in the area, well worth a visit!‬
كُتب بتاريخ 22 أبريل 2022
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James V
مساهمة
الأصدقاء •
‪Great service, really polite staff. Great range of drinks. Overall had and unbelievable time and would definitely recommend.‬
كُتب بتاريخ 22 أبريل 2022
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