‪Cannon Raceway‬

تعليقات حول - ‪Cannon Raceway‬, برمنجهام

‪مراكز ترفيه وألعاب‬ • ‪ألعاب هروب‬
‪10:00 ص - 09:00 م‬
الاثنين
10:00 ص - 09:00 م
الثلاثاء
10:00 ص - 09:00 م
الأربعاء
10:00 ص - 09:00 م
الخميس
10:00 ص - 09:00 م
الجمعة
10:00 ص - 09:00 م
السبت
09:00 ص - 09:00 م
الأحد
09:00 ص - 09:00 م
نبذة
المدة المقترحة
ساعة - ساعتان
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تحسين هذا الإدراج
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معالم الجذب
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4.5
736 تعليق
ممتاز
‪620‬
جيد جدًا
‪51‬
متوسط
‪19‬
سيئ
‪9‬
سيئ جدًا
‪37‬

Daniel W
مساهمة
الأصدقاء • يناير 2022
‪Brilliant track! Karts are always good to drive. The staff are really pleasant, helpful and always happy to give advice. I'm a regular customer and absolutely love it there.‬
كُتب بتاريخ 18 يناير 2022
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Thank you so much, Obiwaddy :)
كُتب بتاريخ 25 يناير 2022
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Kezmic
‪Willenhall‬, UK28 مساهمة
يناير 2022
‪We booked a laser tag party for 8yr old twins prior to Christmas but the snow caused severe roof damage so we needed to reschedule with the new party being today (2nd January 2022).

The private party room was ready for when we all arrived and a small wall heater warmed the room up in no time. We took a large balloon to decorate the room and glow stick games which kept the children happy until everyone arrived.

The team took the children off for a photo and each child was given a framed photo as a keepsake - lovely touch.

We waited for a few children who were late and the team were happy to accommodate this.

There was a great demonstration prior to the first game to fully explain the rules and after three great games with 'squash' breaks in between, hot pizza was delivered in boxes for the children to share. I took cupcakes which was enough to fill little bellies before we sang Happy Birthday and cut a birthday cake to add to party bags - Cannon Park also provided party bags which we hadn't expected so the children left with lots of treats.

I went to the desk on a number of occasions and nothing was too much trouble for the team.

I think we were lucky that there was not another party for a while and we were allowed private use of laser tag (parents joined in too - some enjoyed it more than the kids ;o) and the private party room for far longer than originally booked.

My boys had a great time with their friends and I would recommend Cannon Park for anyone considering a laser tag party - great fun!‬
كُتب بتاريخ 2 يناير 2022
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What a fantastic write up, Kezmic. It sounds like they all had a great time! Thank you :)
كُتب بتاريخ 25 يناير 2022
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Ross F
مساهمة
ديسمبر 2021
‪Great Venue, but what is really lacking here is a Decent Management Team & more staff in general, who are better trained!

Such a stressful experience!

No one from the venue seemed to have a clue what was going on, no one was taking control, no one was directing the kids (8no.) what to do or where to go, no leadership, absolute chaos!

My Mrs had to go back & forth to the counter to ask what was going on. Vending machines didn't work, place was absolutely freezing with no heaters on!

Not enough staff or marshal's. The kids absolutely hated every second of it, total waste of £200!

Never will I ever go here again even if you paid me & i'll be telling every parent I know to avoid this absolute joke of a business! Money Money Money is the driver here!‬
كُتب بتاريخ 19 ديسمبر 2021
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Thanks for the feedback, Ross but not a single other group from Sunday had an issue. Our team are well trained and do a great job especially over fully booked periods. Our reviews speak volumes. We ran to time on all activities all day. What we don’t stand for is customers swearing and shouting at our team over the reception counter whilst other customers and miners are present.
كُتب بتاريخ 19 ديسمبر 2021
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JasonA9393
‪Nottingham‬, UK11 مساهمة
ديسمبر 2021
‪We went on Saturday 12th December for a birthday celebration. I love how this has the three attractions in the one place: Karting, Laser Tag and Escape Room. The wives went off and did the escape room with my friend's 10 year-old while us blokes were Karting and then we ALL did Laser Tag together! It worked so well!

What compelled me to write this review was the Laser Tag. Now I'm #ahem# over 38 and was amazed just how much I enjoyed the Laser Tag. Thanks to the staff member who reassured me that "The adults always enjoy it more than the kids!" Thank you! I feel less embarrassed now! I've done some other Laser Tag games and wanted to feed back as to why this one was so much better.

1. No reloading, just blast away.

2. Reliability of guns: They kept working

3. Not having to wear any gubbins, it's guns only. You're aiming to shoot the other players' guns. I thought this would be a bit pants, but it's easy to score a hit, don't worry. The other players' guns light up in a big way when you score a hit, so that's good too.

4. Most of all, RANGE! The guns are essentially a laser pointer so they have excellent range. You can shoot someone right across the other side of the arena: It was great fun "sniping" from the upstairs windows or scoring a hit on someone miles away (relatively) who wondered where the hell that came from!

5. As for the arena itself: WOW. The design of that place: The sheer variety and imagination that's gone into it! Being bi-level was really good too. It seemed as if it was designed by someone who is really passionate about that whole genre and loves what they do, rather than just looking to make money from a facility.

I expressed how much I enjoyed it to the guy behind the main reception desk too and he suggested writing this review. He was very friendly and helpful in other areas too, so here it is! You deserve it!

As for being "over 38": OK, I'll admit it, I was 50 in May of this year. I enjoyed it that much that here's a valuable message to the parents out there: Bringing your kids here will NOT be a chore! Participate and have as much fun as them!‬
كُتب بتاريخ 12 ديسمبر 2021
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Jason, WOW. Thank you so much. I’m delighted to hear that your party enjoyed our activities. I’ll pass your comments on to our team. They’ll be over the moon!!!
كُتب بتاريخ 13 ديسمبر 2021
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Tatter T
مساهمتيْن
زوجان • ديسمبر 2021
‪I've been karting a load of times previously. I'm only 5ft3 and even though my Mrs and another racer were smaller than me I was given a junior kart, they had adult. It was apparently to do with leg bend, which I can only assume other race courses I've been on must be getting wrong....

It meant I had a junior kart among a track of adult. Madness. Never had this issue anywhere before. I had to finish my first 25 laps after 11 because the clutch went on my kart too.

I wouldn't come here again simply because I can go elsewhere and race on a level playing field. The track is fine, the place is fine, just not value for money racing a shortened time with kart failure, with a slower kart. I understand health and safety all too well but tbh I don't get this problem other places, maybe they have more adaptable karts or something. Who knows.‬
كُتب بتاريخ 7 ديسمبر 2021
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Thanks for the feedback, Tatter T. Everybody is different and sometimes although taller a customers may have shorter legs (which is the part that matters when being tested in a kart) causing us to have to put them into a smaller kart more suitable for their body. We always put customers in the kart best suited to them. Appologies is this left a sour taste and spoilt the day.
كُتب بتاريخ 25 يناير 2022
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Anthony B
5 مساهمات
العائلة • نوفمبر 2021
‪First time racing here with 3 generations of racers and we had a fantastic time - my 12 year old son won't stop saying how great an experience it was and my 72 year old dad had a great time! Great staff, safe, clean facilities and karts that go plenty fast enough. Will definitely be back...‬
كُتب بتاريخ 25 نوفمبر 2021
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Thank you, Anthony. Glad we were able to cover the bases for all 3 generations :)
كُتب بتاريخ 25 يناير 2022
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Samantha C
مساهمة
العائلة • نوفمبر 2021
‪We attended for my 13 year olds birthday, his sister & friend firstly enjoyed go karting then 5 of us completed the escape room…the sessions were really well organised & briefed, the staff were so friendly & helpful. Adam especially helpful in the escape room when things got tricky. Thank you all for a fantastic experience‬
كُتب بتاريخ 19 نوفمبر 2021
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Thank you for the great review. Ill pass your comments on to Adam. He'll be delighted.
كُتب بتاريخ 25 يناير 2022
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Michael H
‪Bromsgrove‬, UK41 مساهمة
نوفمبر 2021
‪Excellent service, very friendly and welcoming.

Very enjoyable time. A fun and fast track, and a lot of time/sessions for the price.

Can't wait to go back and improve my lap times!‬
كُتب بتاريخ 16 نوفمبر 2021
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Thank you, Michael. Hope to see you back soon.
كُتب بتاريخ 25 يناير 2022
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Pete
‪Wolverhampton‬, UK32 مساهمة
العائلة • أكتوبر 2021
‪Paid nearly £160 for a ‘VIP’ party. Had to have the photograph re-taken as two of the kids faces couldn’t be seen. Advertised that get Invites but this is just something you have to print at home yourself. Only got one photo of the group when advertised that should get one each.

The kids enjoyed the laser quest itself but I was disappointed that that staff couldn’t have spent another 30 seconds or so before the first game to explain a bit better to the young children how it worked as some had not been before. Would have been nice to just ask them if they had been before etc.

Pizzas were ok but disappointed that they were to share between the kids.

Was an ‘ok’ party but when 3 x games is £12.95, it just seemed like we paid £7 each for half a pizza and a couple of cups of squash. Seemed overpriced for the experience of a ‘VIP’ party.‬
كُتب بتاريخ 31 أكتوبر 2021
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Hi Pete. Thanks for the feedback. The vip party also includes private use of the arena and private hire of a party room which you fail to have mentioned. For an extra £7 to receive exclusive use, a party room, unlimited drinks, a group photo for the birthday child and party bags for everybody else, a pizza buffet and invitations (which are to be printed by default or can be posted by request) we fell is great value. There have been logistical issues with photo paper in the uk so to manage this we are only giving out 1 photograph to the birthday child and supplementing this with party bags for all children until we are able to get hold of supplies to enable us to return to all guests receiving photos. The food is described as a pizza buffet in our advertising martial. Half a large pizza is usually more than enough for small children but we are happy to top this up as and when requested. All you need to do it ask. A pre first game briefing is always performed before the first game and extra care is taken with younger children to ensure they understand the simple gun controls. We always ask if there are any questions before the game is started also.
كُتب بتاريخ 1 نوفمبر 2021
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Lez H
12 مساهمة
الأصدقاء • أكتوبر 2021
‪I wouldn't even rate it at one. It has the worst customer service ever. We had to change the date as the time was suppose to be at 3.30pm and they had it booked in for 2.30pm. They booked us in for another date and then we turn up. Then told our child can't race with the adults. As he is not old enough. People should not assume an age. As he may look old enough. Noone spoke to us about age and how old they should be. We weren't told this at anytime. They saw him the time before. The service of the man that spoke to us needs to go on a customer service course. Because how he speaks to people is not in the right manor. We will never be going back again for sure. Have an upset person. Who was looking forward to the race. We have also had to travel a long way both times to be let down.‬
كُتب بتاريخ 30 أكتوبر 2021
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We welcome all reviews but really appreciate it when they are factual. Your booking had to be rescheduled initially because you arrived late for the time YOU chose when you booked online yourself. When YOU went through the online booking process YOU read and had to tick to confirm that all drivers were aged 14+. You arrived today with a 13 year old and spoke to our team appallingly because they wouldn’t bent the rules which are there for your safety. Regardless of the size or height of a person they must drive in the correct category for their age. In this case YOU booked a child in for an adults session. We can only apologise that you chose not to read the messages throughout the online booking process or the email confirmations and booking reminders which clearly state the age of the drivers for the package you booked but I’m unsure what we did wrong here? The 630+ 5 star reviews we have speaks volumes.
كُتب بتاريخ 30 أكتوبر 2021
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