Humpty Dumpty
تعليقات حول - Humpty Dumpty, برمنجهام
Humpty Dumpty
3
عرض كامل
المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
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106
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32
0.6 كممناسب للشخص النباتي • وجبات سريعة • الأمريكية • $
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2
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1 كممعالم وأماكن محل اهتمام
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48 تعليق
ممتاز
16
جيد جدًا
2
متوسط
9
سيئ
8
سيئ جدًا
13
Uzair M
مساهمتيْن
Party
العائلة • سبتمبر 2021
Came here to a party, very well organised and kids was kept entertained, staff was very friendly and was always making sure we was OK. A nice place to come and visit first time here, won't be the last.
كُتب بتاريخ 5 سبتمبر 2021
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Tom S
مساهمة
Brilliant
العائلة • سبتمبر 2021
Lovely place took my nephews, very clean and friendly staff, nephews loved the place, kept them entertained for hours will be a regular visitor
كُتب بتاريخ 5 سبتمبر 2021
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shaf1976
برمنجهام, UKمساهمتيْن
Humpty dumptys day out
العائلة • أغسطس 2021
Our group of children had an amazing day at humpty dumptys loads to do & the staff were all brilliant will definatley visit this place again highly recommended
كُتب بتاريخ 1 سبتمبر 2021
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Mandy T
مساهمة
Fantastic place
العائلة • أكتوبر 2020
Fantastic place, lovely and polite staff, clean and staff are seen cleaning consistently. I'm a regular now thanks guys for making my experience a good one.
كُتب بتاريخ 27 أكتوبر 2020
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Jenny J
مساهمة
Clueless
الأصدقاء • مارس 2020
Today I visited with a friend, my 4year old son had an accident on the yellow drop slide, apparently he was pushed from the top and landed on his face on the bottom part of the slide. This was at 3.15, I asked for serviettes and an accident book as I carried my crying son past the serving area. No one answered so I just grabbed some serviettes and went to sit and check how my son was and calm him down. Thankfully he only had a very small split to his lip and friction burn to his chin and soon went back to play after telling me what had happened I told him not to go back up there as it's a very busy day and just to stay away, which he did. I returned to the desk and asked again for the accident book to be glared at 'accident book' said the very young looking chap- 'yes please I asked for it not long ago because my son has hurt his face on the yellow slide'
2 staff then started looking in the cupboards, I waited for abit, went to sit, I was close to the desk where we were sat anyway. By the time almost an hour had passed and still no accident book. So off I went again to ask for the accident book for the 3rd time. A young girl went looking though cupboards again, sifting through cardboard boxes. She found a folder and was flicking through for me to be told there's no blank sheets and I would have to write it down on a plain piece of paper,apologised and 'hope this is ok' for me to reply 'well it's going to have to be isn't it'
After writing this I noticed an older man in the desk area who had a manager kind of look about him so told my friend I would speak with him, explained I was feeling majorly disgruntled the fact that none of the staff knew where the accident book was kept. Surely this should have a proper home on a shelf or a definite place in a cupboard to be at hand at all times? He then had to hunt for the book as seemed disappointed that I had been given plain paper to write it on, he couldn't then find the book either so goodness knows where the girl had put it either. He went off to go and photocopy something, and when he came back the paper already had a name and date on, and someone elses signature aswell which he just scribbled out, and it wasn't even an accident form either as seen from my photograph attached.
I argued with him that someone needs to be at the top of that slide at all times, to which he said there is always someone at the bottom, which is pointless as the damage is done then if someone falls, and I pointed out that there was only someone stood there after I had complained about my son being pushed off the top, for about 15 mins then they had moved elsewhere. He didn't really seem bothered in all fairness. We were given a picnic box ice pack which was useless as it was rigid and far too huge, I suggested using snap ice packs that mold to the shape of an injury site to which he responded "but we never get them back"
But at least an injury may not be so bad if they had something to reduce the swelling. I ended up putting my son's slush puppy cup on his chin and lip cos at least it was small enough to help.
The toilets were disgraceful, I heard 4 others complaining about them too. There seemed to be enough staff there, just didn't seem that they were organised in any way.
We won't be returning.
2 staff then started looking in the cupboards, I waited for abit, went to sit, I was close to the desk where we were sat anyway. By the time almost an hour had passed and still no accident book. So off I went again to ask for the accident book for the 3rd time. A young girl went looking though cupboards again, sifting through cardboard boxes. She found a folder and was flicking through for me to be told there's no blank sheets and I would have to write it down on a plain piece of paper,apologised and 'hope this is ok' for me to reply 'well it's going to have to be isn't it'
After writing this I noticed an older man in the desk area who had a manager kind of look about him so told my friend I would speak with him, explained I was feeling majorly disgruntled the fact that none of the staff knew where the accident book was kept. Surely this should have a proper home on a shelf or a definite place in a cupboard to be at hand at all times? He then had to hunt for the book as seemed disappointed that I had been given plain paper to write it on, he couldn't then find the book either so goodness knows where the girl had put it either. He went off to go and photocopy something, and when he came back the paper already had a name and date on, and someone elses signature aswell which he just scribbled out, and it wasn't even an accident form either as seen from my photograph attached.
I argued with him that someone needs to be at the top of that slide at all times, to which he said there is always someone at the bottom, which is pointless as the damage is done then if someone falls, and I pointed out that there was only someone stood there after I had complained about my son being pushed off the top, for about 15 mins then they had moved elsewhere. He didn't really seem bothered in all fairness. We were given a picnic box ice pack which was useless as it was rigid and far too huge, I suggested using snap ice packs that mold to the shape of an injury site to which he responded "but we never get them back"
But at least an injury may not be so bad if they had something to reduce the swelling. I ended up putting my son's slush puppy cup on his chin and lip cos at least it was small enough to help.
The toilets were disgraceful, I heard 4 others complaining about them too. There seemed to be enough staff there, just didn't seem that they were organised in any way.
We won't be returning.
كُتب بتاريخ 1 مارس 2020
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bovvertron
لندن, UK40 مساهمة
Dirty and poorly maintained
العائلة • يناير 2020
The whole place needs a deep clean. toilets filthy, high chairs don't look like they've ever been cleaned. The soft play is in need of clean and repair. it's relatively big hence 2 stars.
كُتب بتاريخ 25 يناير 2020
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Mollydiddle
برمنجهام, UK27 مساهمة
Better places to go
العائلة • يونيو 2019
Took a parent already in there to point out to the girl behind the counter that someone was waiting to get in (despite ringing the bell) so not a good start, decent play facilities, food was mediocre to poor and service terrible and the state of my granddaughters socks made me feel quite ill - not just dirty but a horrible tar looking black. Will not be rushing back
كُتب بتاريخ 4 يوليو 2019
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Rebecca
20 مساهمة
Used to be great. Now unhygienically dirty
العائلة • مايو 2019
We used to visit regularly and it was a great place and good value for money.
I think staff have changed and it is now absolutely filthy, the floors are disgusting, the highchairs looked like they hadn't been cleaned for months and the toilets are unmentionable.
Its not like the staff were busy and didn’t have time to clean, they were sat round doing nothing last time we went.
Really poor and such a shame
I would avoid
I think staff have changed and it is now absolutely filthy, the floors are disgusting, the highchairs looked like they hadn't been cleaned for months and the toilets are unmentionable.
Its not like the staff were busy and didn’t have time to clean, they were sat round doing nothing last time we went.
Really poor and such a shame
I would avoid
كُتب بتاريخ 23 مايو 2019
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Ser
مساهمة
Terrible service
العائلة • أبريل 2019
Attended and it was filthy
Toilets blocked
Bin over flowing
Dirty cutlery
Half food not available
When got food was cold
Staff too busy playing on phone too supervise
Not a pleasant experience
Toilets blocked
Bin over flowing
Dirty cutlery
Half food not available
When got food was cold
Staff too busy playing on phone too supervise
Not a pleasant experience
كُتب بتاريخ 18 أبريل 2019
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hannahLAILA
birmingham29 مساهمة
Superhero Party!
العائلة • ديسمبر 2018
We had the best time today attended a superhero party. The kids were very well entertained, such an interactive fun party. So clean and the staff were great. The new chap on tills EJ has such lovely mannerisms. Still one of the best playcentres in brum. Parking was not too bad and the party host Tara was very funny and entertaining.
كُتب بتاريخ 8 ديسمبر 2018
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