Humpty Dumpty
3
عرض كامل
المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
850 على بُعد 5 كيلومترات
معالم الجذب
382 على بُعد 10 كيلومترات
3.0
53 تعليق
ممتاز
15
جيد جدًا
2
متوسط
9
سيئ
9
سيئ جدًا
18
Dawn B
Halesowen, UK52 مساهمة
العائلة • ديسمبر 2022
Tried ringing before visiting the site - no answer. Advised the staff on arrival - not that interested and I’d tried ringing while I was there as I could see the phone - not ringing.
Asked to order food - told to try again in 45 minutes. Just asked again as all the staff are just standing around. Told need to wait for the manager to say the kitchen can be opened for food as priority is for holiday club.
Wouldn’t recommend this site to anyone - the staff don’t seem interested and aren’t doing anything, not even cleaning up.
The toilets are also disgusting.
Asked to order food - told to try again in 45 minutes. Just asked again as all the staff are just standing around. Told need to wait for the manager to say the kitchen can be opened for food as priority is for holiday club.
Wouldn’t recommend this site to anyone - the staff don’t seem interested and aren’t doing anything, not even cleaning up.
The toilets are also disgusting.
كُتب بتاريخ 24 ديسمبر 2022
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Claire K
10 مساهمات
الأصدقاء • سبتمبر 2022
I've been here a few times and it's never been 5 star but the last time I went a few weeks ago I was absolutely disgusted. It was half 10 in the morning and it was filthy. My LO went into the football bit and there was fluff, dirt and even a lollipop stick in there that obviously my LO put in his mouth. The girl behind the counter had now people skills whatsoever. No chef to do food and she even charged me more for a packet of biscuits. She guessed the price. It's a shame because it's a good soft play but the cleanliness really puts me off. No need to be filthy first thing in the morning.
كُتب بتاريخ 28 سبتمبر 2022
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YorAverageJoe
برمنجهام, UK9 مساهمات
العائلة • أبريل 2022
With a bit more attention to detail this place could be quite an enjoyable place to visit. As it is, it's a drab disappointment that seems more set up to getting as much out money out of people than providing a fun place for kids.
Given the entrance price (currently £4.95 & £5.95), I don't see why the additional bits and bobs have to cost so much. There's a few arcade type rides, which all cost £1, but run for next to no time. There's a "race track", which has a couple of cars on, but, when I was there, only the one worked, making a race impossible. The food and drink is also extortionately priced (£1.20 for can of pop), so I'd advise people to bring their own.
The staff must be trained and qualified, but they didn't seem to make this obvious. The number of children I saw, and heard, crying, especially after coming down the drop slide, was staggering.
Would I visit this place again? Not in it's current condition I wouldn't. To make this a place worth visiting it's going to need a revamp. Until then, I'd advise people to seek out alternatives. With dwindling number the management may realise they need to invest in the place to bring them back.
Given the entrance price (currently £4.95 & £5.95), I don't see why the additional bits and bobs have to cost so much. There's a few arcade type rides, which all cost £1, but run for next to no time. There's a "race track", which has a couple of cars on, but, when I was there, only the one worked, making a race impossible. The food and drink is also extortionately priced (£1.20 for can of pop), so I'd advise people to bring their own.
The staff must be trained and qualified, but they didn't seem to make this obvious. The number of children I saw, and heard, crying, especially after coming down the drop slide, was staggering.
Would I visit this place again? Not in it's current condition I wouldn't. To make this a place worth visiting it's going to need a revamp. Until then, I'd advise people to seek out alternatives. With dwindling number the management may realise they need to invest in the place to bring them back.
كُتب بتاريخ 23 أبريل 2022
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Reema M
3 مساهمات
العائلة • يناير 2022
Worst soft play I've been to. Left after 15mins or so. Not managed properly at all. Waited to book in with staff walking around but no acknowledgement after getting in I was in the ball pit with my 9month old and it was full of older children maybe around 7+ throwing balls and jumping etc
Couldn't enjoy the place so had to leave.
Couldn't enjoy the place so had to leave.
كُتب بتاريخ 31 يناير 2022
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tjh
برمنجهام, UKمساهمة
العائلة • يناير 2022
Short staffed ... One person working ... little covid monitoring in place, nobody watching the entrance/exit (I stopped a young child leaving!), Car driving area not open, toilets hadn't been cleared ... There are much BETTER pay area local. Avoid
كُتب بتاريخ 3 يناير 2022
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Sila
مساهمة
العائلة • ديسمبر 2021
The area of electric car is not safe at all..no one is responsible for closing this gate and the stuff told us the user of electric car is the responsible to close the gate ..this is by the way not easy because any parent may don't know the rules it must be the stuff responsibly or put lapels on this area not to allow any kid running by fault to the electric car during using
كُتب بتاريخ 5 ديسمبر 2021
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Tom S
مساهمة
العائلة • سبتمبر 2021
Lovely place took my nephews, very clean and friendly staff, nephews loved the place, kept them entertained for hours will be a regular visitor
كُتب بتاريخ 5 سبتمبر 2021
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shaf1976
برمنجهام, UKمساهمتيْن
العائلة • أغسطس 2021
Our group of children had an amazing day at humpty dumptys loads to do & the staff were all brilliant will definatley visit this place again highly recommended
كُتب بتاريخ 1 سبتمبر 2021
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Mandy T
مساهمة
العائلة • أكتوبر 2020
Fantastic place, lovely and polite staff, clean and staff are seen cleaning consistently. I'm a regular now thanks guys for making my experience a good one.
كُتب بتاريخ 27 أكتوبر 2020
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Jenny J
مساهمة
الأصدقاء • مارس 2020
Today I visited with a friend, my 4year old son had an accident on the yellow drop slide, apparently he was pushed from the top and landed on his face on the bottom part of the slide. This was at 3.15, I asked for serviettes and an accident book as I carried my crying son past the serving area. No one answered so I just grabbed some serviettes and went to sit and check how my son was and calm him down. Thankfully he only had a very small split to his lip and friction burn to his chin and soon went back to play after telling me what had happened I told him not to go back up there as it's a very busy day and just to stay away, which he did. I returned to the desk and asked again for the accident book to be glared at 'accident book' said the very young looking chap- 'yes please I asked for it not long ago because my son has hurt his face on the yellow slide'
2 staff then started looking in the cupboards, I waited for abit, went to sit, I was close to the desk where we were sat anyway. By the time almost an hour had passed and still no accident book. So off I went again to ask for the accident book for the 3rd time. A young girl went looking though cupboards again, sifting through cardboard boxes. She found a folder and was flicking through for me to be told there's no blank sheets and I would have to write it down on a plain piece of paper,apologised and 'hope this is ok' for me to reply 'well it's going to have to be isn't it'
After writing this I noticed an older man in the desk area who had a manager kind of look about him so told my friend I would speak with him, explained I was feeling majorly disgruntled the fact that none of the staff knew where the accident book was kept. Surely this should have a proper home on a shelf or a definite place in a cupboard to be at hand at all times? He then had to hunt for the book as seemed disappointed that I had been given plain paper to write it on, he couldn't then find the book either so goodness knows where the girl had put it either. He went off to go and photocopy something, and when he came back the paper already had a name and date on, and someone elses signature aswell which he just scribbled out, and it wasn't even an accident form either as seen from my photograph attached.
I argued with him that someone needs to be at the top of that slide at all times, to which he said there is always someone at the bottom, which is pointless as the damage is done then if someone falls, and I pointed out that there was only someone stood there after I had complained about my son being pushed off the top, for about 15 mins then they had moved elsewhere. He didn't really seem bothered in all fairness. We were given a picnic box ice pack which was useless as it was rigid and far too huge, I suggested using snap ice packs that mold to the shape of an injury site to which he responded "but we never get them back"
But at least an injury may not be so bad if they had something to reduce the swelling. I ended up putting my son's slush puppy cup on his chin and lip cos at least it was small enough to help.
The toilets were disgraceful, I heard 4 others complaining about them too. There seemed to be enough staff there, just didn't seem that they were organised in any way.
We won't be returning.
2 staff then started looking in the cupboards, I waited for abit, went to sit, I was close to the desk where we were sat anyway. By the time almost an hour had passed and still no accident book. So off I went again to ask for the accident book for the 3rd time. A young girl went looking though cupboards again, sifting through cardboard boxes. She found a folder and was flicking through for me to be told there's no blank sheets and I would have to write it down on a plain piece of paper,apologised and 'hope this is ok' for me to reply 'well it's going to have to be isn't it'
After writing this I noticed an older man in the desk area who had a manager kind of look about him so told my friend I would speak with him, explained I was feeling majorly disgruntled the fact that none of the staff knew where the accident book was kept. Surely this should have a proper home on a shelf or a definite place in a cupboard to be at hand at all times? He then had to hunt for the book as seemed disappointed that I had been given plain paper to write it on, he couldn't then find the book either so goodness knows where the girl had put it either. He went off to go and photocopy something, and when he came back the paper already had a name and date on, and someone elses signature aswell which he just scribbled out, and it wasn't even an accident form either as seen from my photograph attached.
I argued with him that someone needs to be at the top of that slide at all times, to which he said there is always someone at the bottom, which is pointless as the damage is done then if someone falls, and I pointed out that there was only someone stood there after I had complained about my son being pushed off the top, for about 15 mins then they had moved elsewhere. He didn't really seem bothered in all fairness. We were given a picnic box ice pack which was useless as it was rigid and far too huge, I suggested using snap ice packs that mold to the shape of an injury site to which he responded "but we never get them back"
But at least an injury may not be so bad if they had something to reduce the swelling. I ended up putting my son's slush puppy cup on his chin and lip cos at least it was small enough to help.
The toilets were disgraceful, I heard 4 others complaining about them too. There seemed to be enough staff there, just didn't seem that they were organised in any way.
We won't be returning.
كُتب بتاريخ 1 مارس 2020
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