Suprina Salon & Spa
Suprina Salon & Spa
3
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المنطقة
العنوان
الجوار: Edgbaston
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
1,664 على بُعد 5 كيلومترات
معالم الجذب
460 على بُعد 10 كيلومترات
3.0
57 تعليق
ممتاز
17
جيد جدًا
13
متوسط
6
سيئ
8
سيئ جدًا
13
Tracey G
15 مساهمة
العائلة • أبريل 2024
I was disappointed in facilities. Basic and a bit tired. The massage by Maruna was fantastic and reception staff couldn’t do enough but won’t be back.
كُتب بتاريخ 8 أبريل 2024
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V J
برمنجهام, UK46 مساهمة
بمفردك • ديسمبر 2019
I'll say this from the start this was a Groupon offer and they use Dermologica so I thought bargain! (I had one hour massage and facial) The "Spa" is located inside the Cobden Hotel, the lobby as well as the "spa" room need a serious update. The "spa" is a single room that reminded me of a disused office, it has two thinly curtained off areas for treatment. Which means you can hear everything going on and as the curtains are very sheer you are constantly worried someone outside or in the lobby will see you :(
The massage was actually pretty decent however because you can see and hear the person treated next door there is no relaxation.
The facial is where the real problems started, I had wondered how a business could offer a massage and facial for below 20 pounds and it's because they "wash" your face 3 times with what I fear is a generic something and then use a microdot of moisturiser. I asked the 'therapist" why she kept washing my face with the same thing and she she shrugged and said it was part of the treatment.
When I first left the "Spa" my face was tight and dry, looking in my rear view mirror my face was ashy. By the time I got home both of my cheeks where bright red. Turns out I caught a bacterial infection after a visit to the doctor. This has never happened to me before so I'll be honest I didn't even consider it could happen but it did. Needless to say no more Suprina "spa' for me. Disgusting, I wish I'd have just left instead of letting the" facial" happen. I'm now back to my usual Spa and hope never to experience anything like this again.
The massage was actually pretty decent however because you can see and hear the person treated next door there is no relaxation.
The facial is where the real problems started, I had wondered how a business could offer a massage and facial for below 20 pounds and it's because they "wash" your face 3 times with what I fear is a generic something and then use a microdot of moisturiser. I asked the 'therapist" why she kept washing my face with the same thing and she she shrugged and said it was part of the treatment.
When I first left the "Spa" my face was tight and dry, looking in my rear view mirror my face was ashy. By the time I got home both of my cheeks where bright red. Turns out I caught a bacterial infection after a visit to the doctor. This has never happened to me before so I'll be honest I didn't even consider it could happen but it did. Needless to say no more Suprina "spa' for me. Disgusting, I wish I'd have just left instead of letting the" facial" happen. I'm now back to my usual Spa and hope never to experience anything like this again.
كُتب بتاريخ 5 فبراير 2020
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Dal
مساهمتيْن
نوفمبر 2019
I love this place, great facilities, love the location, great environment. I now come here every week.
كُتب بتاريخ 30 يناير 2020
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Ash
مساهمة
زوجان • يناير 2020
I had the 1 hour massage and the facial treatment and I really enjoyed it. My masseuse Rochelle was really polite, gave me a great massage and even gave me skincare routines. Would definitely recommend to others.
كُتب بتاريخ 24 يناير 2020
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Diana
مساهمة
بمفردك • نوفمبر 2019
A member of staff greeted me whilst on her mobile phone pacing up and down in the foyer of the hotel. I waited 10mins before I went in and was seen to, so I wasn't impressed. However, the staff seemed friendly enough. The bit where they do the massage could have done with a good clean, a shabby area divided by draping material from the ceiling,towels had a damp feel to them and were a bit grubby. At the beginning of the treatment there was too much noise inside of the salon so you couldn't relax easily at first then it went quieter so then I could hear the soft tones of the music. The therapist was good with deep flowing strokes, though her strokes were not balanced for the equilibrium of both sides of the body (8 strokes to one side of the body whilst the other received only 4 etc..) I myself am a beauty and holistic therapist and have been for 21yrs. Would I call this a salon spa? Absolutely not! I only went because it was a Groupon voucher gift bought for me. If they display spa in the title then that's what it should be! I had word with my friend who bought it and told her not to book anywhere like that again for me! My friends know me to be straight talking😊 The salon is in a nice location and is just that a salon with two massage tables at one end of the room!
كُتب بتاريخ 30 نوفمبر 2019
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Malaika K
مساهمتيْن
بمفردك • نوفمبر 2019
My masseuse was Jess who was amazing. The massage was brilliant and the facial was perfect for my skin, just what I needed. The service was good, quiet music was relaxing and the recommendations given for taking care of my skin were needed. Would definitely recommend to anyone wanting a refreshing detox!
كُتب بتاريخ 27 نوفمبر 2019
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Henna bansal
مساهمة
زوجان • سبتمبر 2019
Groupon offer but staff were rude, I kept calling to explain we were late and at no point was I advised that our treatments would be cut short, when received only 1 hour massage and no facial, we asked if we could come back for the facial and we’re just told we would lose out and nothing would be done. No customer service at all. Beds were too flat with no face cushion for massage, towels were frayed and place was shabby. Hotel was a mess.
كُتب بتاريخ 5 سبتمبر 2019
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Séana
Nottingham, UK12 مساهمة
العائلة • يوليو 2019
Brought a wowcher voucher for my mother’s birthday, after reading the reviews I was quite dubious what to expect. First of all I didn’t even realise the salon was inside of the Corbden hotel. Maybe this needs to be made clear to customers. Parking was hard to find as only seen the signs in the car park stated for patrons only which was very confusing ended up parking out front anyway risking it. The massages were exactly what we needed and the facial (my first ever one) was beautiful I didn’t want it to end. However when it came to our manicure time there was only a small selection of colours for us to pick from and although I understood it was express I didn’t like the fact they gave us no time to let them dry before exiting. Jess who done my moms treatments was very chatty with her and being in the room next door I overheard all that Jess was clarifying with my mom regarding her skin type for the facial etc and confirming her specific skin type and talking whilst having the manicure. However my therapist (didn’t get her name) didn’t really initiate any conversation which led to a awkward silence whilst having my manicure. Overall I was satisfied with 2 of the treatments. Thank you
كُتب بتاريخ 30 يوليو 2019
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Philomena G
برمنجهام, UK4 مساهمات
بمفردك • أبريل 2019
Just had a lovely massage/facial by Rochelle who came across very friendly, informative and professional.
كُتب بتاريخ 7 أبريل 2019
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Hi Philomena,
Thank you for your lovely review.
We look forward to seeing you again soon.
Kind regards
كُتب بتاريخ 17 أبريل 2019
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Roam790538
18 مساهمة
بمفردك • أبريل 2019
I visited the Suprina Spa thanks to a belated Christmas present from my daughter. From the moment I opened the door to the salon everything was ab fab. The welcome and the way in which I was put at ease immediately made me feel like a regular customer. I had the most wonderful massage and facial from the lovely Rochelle. I floated back down the Hagley Road. Thank you. I cannot recommend my experience highly enough.
كُتب بتاريخ 6 أبريل 2019
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Hi Roam,
Thank you for your lovely review.
We look forward to seeing you again.
So glad you enjoyed your treatments.
Kind regards
كُتب بتاريخ 17 أبريل 2019
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Is there a certain minimum age that the clients have to be?
كُتب بتاريخ 21 يناير 2018
Suprinasalon
برمنجهام, المملكة المتحدة
Sorry for the late reply. No I'm afraid we do not. We do Jessica gel nails instead.
كُتب بتاريخ 19 يوليو 2017
Is it spa and massage for female only ?
كُتب بتاريخ 23 فبراير 2017
Suprinasalon
برمنجهام, المملكة المتحدة
Hi there, we do accommodate both male and female clients. If a client has requested that there are only female guests in at the same time they are in, we can usually work with this if we are given notice. We cannot speak for the leisure center as this is a separate business from us but where we do the treatments we can have female guests alone. Thank you
كُتب بتاريخ 28 فبراير 2017
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