‪first direct arena‬

تعليقات حول - ‪first direct arena‬, ليدز

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الجوار: ‪Quarry Hill‬
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Paul M
‪Wakefield‬, UK12 مساهمة
‪Good concert, really bad security, bar service and prices. Won't go again.‬
سبتمبر 2021
‪First Direct Arena Leeds
Good concert, really bad security, bar service and prices. Won't go again.

Security on entrance.
Placed a few belongings in a tray, did not look in the handbag or anything else. Just passed it down the line a few feet where we picked it up, pointless.
I was wearing a large coat and combat trousers with loads of pockets. I wasn't asked to empty my pockets and was not searched. At any Airport I would be a prime suspect.
The only thing they did really well was to confiscate 2 small bottles of water, for what reason ?
All I can think of is maximum profit as you could buy the same size bottles of (Extortionately priced) water in the Arena and could do the same amount of damage with the arena water as our own if that's what was intended.

Alchohol banned for the same reason as it was freely on sale, in plastic bottles.
Prices for Alchohol were 30% above London prices.

In brief, security was rubbish and ineffective, and I feel it was a ripped off.

Card only payments.
No problem with that, however, No receipts when paying for anything, rudely told by a patronising member of the bar staff to check my bank account . I want a receipt for any card transaction to compare with my bank statement.
As far as I can research, it is a legal requirement to provide a receipt if I ask for it.

Timing.
Concert started late as people had not made it to their seats in time.
No announcement prompting people to get to their seats on time, as I have experienced in many Theaters, again, profit making as there were still queues at the bar etc. In fact, there were no announcement about anything, including the blinding flashes of light at the audience. Sufferers of epilepsy come to mind.

Stupid people.
Standing up, dancing, blocking the view of others. Security did nothing and I witnessed a couple of altercations nearby which could have resulted in injury or worse.

Other members of staff inside the Arena were very helpful.

The most worrying thing was the ineffective security on entrance, the other things are just annoying and spoil the evening. For those reasons I will not be going to this venue again.‬
كُتب بتاريخ 1 أكتوبر 2021
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Katie P
بيرث, أستراليا8 مساهمات
‪Great show, great sound, no bar queues and a fantastic usher!‬
زوجان • سبتمبر 2021
‪Visited the arena to see the Genesis show. There were plenty of bars & servers to get drinks without any queuing, both times we went for another pint! Special mention to one staff member who we were particularly appreciative and grateful as he was very kind and considerate to my dad, who is gradually recovering from 3 months intubated in ICU with covid (the promise of seeing his favourite band again getting him through!) Although having graduated from wheelchair to stick to walking unaided, he could not stand in a long queue for the gents and tried to visit the disabled toilet- but was unfortunately given an unnecessary tongue lashing from a woman who’d just used the loo herself. The usher stepped in and directed him back to the loo, apologised on behalf of the woman and offered to accompany him in the elevator down. Great, friendly service and a gig to remember- thankyou!‬
كُتب بتاريخ 29 سبتمبر 2021
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kenny p
‪York‬, UK14 مساهمة
‪Helped create a wonderful memory‬
سبتمبر 2021
‪Even with covid restrictions in place hats off to the venue and all it's hard working staff who helped my wife and I celebrate our wedding anniversary watching Genesis.
You've helped create a fantastic memory and we wanted to say thank you so much .‬
كُتب بتاريخ 29 سبتمبر 2021
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moomabell
‪Westcliff-on-Sea‬, UK175 مساهمة
‪What an organisational shambles! ‬
زوجان • سبتمبر 2021
‪We went to watch Europe's strongest man here last night and although the show itself was amazing, it felt like it was a new venue where all the staff were new as no o e knew what was going on! There was no supporting signs so noone knew where they were going or where they were supposed to queue, when you asked the staff noo e was sure! The good situation was appaling, I would strongly advise to eat a massive meal before you go because we had to be there from 3pm and was there till 11pm with only a. Slice of pizza, hot dog or burger available. The way the schedule had been put on there was only 10mins between each event to get something else and with the amount of people there it meant missing some of the event or going without! ‬
كُتب بتاريخ 5 سبتمبر 2021
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Rebecca R
5 مساهمات
‪Unprepared, unorganised chaos‬
زوجان • أغسطس 2021
‪We arrived 40 minutes before the show was due to start. Took 25 mins to get it then after 3 failed attempts to stand in queues for drinks sat down to watch the show annoyed, thirsty with no drink. Bars painfully understaffed, unprepared and so so slow. Timed 5 minutes watching someone get a bottle of wine and a cup of tea! Definitely enough to put us off going here again for a gig.‬
كُتب بتاريخ 24 أغسطس 2021
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i8toys
ويست ميدلاندز, UK80 مساهمة
‪Horrendous Queues for drinks at Ricky G‬
أغسطس 2021
‪We've been so many times but last night was horrendous. I appreciate covid etc but the queues for drinks was unacceptable. I can only assume it was because of intermittent Wi-Fi and having to pay by contactless payment. Please start using cash if the Wi-Fi is rubbish. Even Ricky had to start later because people were still queing and it was warm.in there so drinks were needed. Spoilt it.‬
كُتب بتاريخ 22 أغسطس 2021
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Jason S
ليدز, UK122 مساهمة
‪Don’t bother‬
زوجان • أغسطس 2021
‪Attempted to watch Ricky Gervais this evening but unfortunately had to leave before the show started. It was unbearably hot inside the building so I joined a ridiculously long queue for the bar to buy water (massively understaffed as always) After waiting for 30 minutes they cut short the queue as the show was going to start and I couldn’t buy the water I desperately needed. I had to leave the building to get fresh air and buy water but it was then too late to reenter. It’s always the same here, you queue forever to get in and then queue forever for the bar. There’s a complete lack of organisation and I’m feeling ripped off and like I will never visit the arena again.‬
كُتب بتاريخ 21 أغسطس 2021
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Alex B
ليدز, UK81 مساهمة
‪Very good‬
العائلة • أكتوبر 2020
‪Brilliant venue and excellent location.

Well thought out design and queues go down very quick.

An enjoyable experience ‬
كُتب بتاريخ 27 أكتوبر 2020
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Charles W
‪Newcastle upon Tyne‬, UK28 مساهمة
‪A fine gig by The National...‬
ديسمبر 2019
‪but scandlously overpriced drinks. It would be nice to see stewards actually deal with annoying patrons.‬
كُتب بتاريخ 19 سبتمبر 2020
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Sue H
ليدز, UK19 مساهمة
‪Strictly‬
زوجان • يناير 2020
‪I just love this venue for watching the strictly show it was my 3rd year on the trot and hopefully won’t be the last. Only downside is the queue’s for the ladies and something to eat, had a fabulous time ‬
كُتب بتاريخ 21 أغسطس 2020
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