‪Tenpin Worcester‬

تعليقات حول - ‪Tenpin Worcester‬, وورسيستر

‪صالات بولينج‬
طالع المزيد
‪09:00 ص - 10:00 م‬
الاثنين
09:00 ص - 10:00 م
الثلاثاء
09:00 ص - 10:00 م
الأربعاء
09:00 ص - 10:00 م
الخميس
09:00 ص - 10:00 م
الجمعة
09:00 ص - 10:00 م
السبت
09:00 ص - 10:00 م
الأحد
09:00 ص - 10:00 م
اكتب تعليقًا
نبذة
المدة المقترحة
ساعتان - 3 ساعات
اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج
المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
316 على بُعد 5 كيلومترات
معالم الجذب
63 على بُعد 10 كيلومترات

2.5
32 تعليق
ممتاز
‪4‬
جيد جدًا
‪4‬
متوسط
‪9‬
سيئ
‪9‬
سيئ جدًا
‪6‬

James H
مساهمتيْن
أبريل 2022
‪Had part of our team party here last night and had a blast, They accomodated for our party of 65 for bowling and then pool easily and ensured drinks and food service was smooth throughout, Team were all friendly and helpful and ensured we had everything we needed.‬
كُتب بتاريخ 26 أبريل 2022
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dib29487
‪Droitwich‬, UK10 مساهمات
العائلة • مارس 2022
‪Booked to take my teenaged sisters but one felt poorly and spent about an hour trying to get through to someone to change the booking, cost 13p a min to change anything and you get put on hold for 45 mins! Shocking customer services! Ended up cancelling and booking with worcester bowl‬
كُتب بتاريخ 12 مارس 2022
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Jess B
برمنجهام, UK10 مساهمات
فبراير 2022
‪Booking was scheduled for 8:30pm on a Thursday night. All seemed well at first with friendly staff on the door. However, it soon became apparent that the place was understaffed, as the queue for the bar/reception area stretched all the way to the toilets.

Waited approx 10/15 mins to be served in this queue, to be told that it would take a further hour to gain access to our pre-paid and booked lane, despite a) our booking being scheduled for 8.30 and b) us arriving 10 minutes earlier to ensure smooth running.

Half of the drinks arrived after a short 5 minute wait, however the other half of drinks took approx 25/30 mins to arrive, meaning 2 of us were sat with no drinks while the other 2 had only just gotten theirs. Pool table area was very busy and we noticed other groups that were booked in for the same time as us and also had to wait, didn't even get to play a game of pool because there were no available tables.

Overall hygeine of the table tennis area and the lanes themselves was not great, with there being a buildup of dust and food under the tables and around the sides, demonstrating that the company is making the employees work so many jobs that they can't even keep up with basic cleaning.

Staff attempted to be accommodating and suggested use of the pool table/tennis table, which we played for about 20 mins until we got bored. Then sat for a further 30 mins waiting for our lane, totalling to about an hour and 15 mins.

As we had booked in for 2 games, ended up leaving just before close, feeling rushed to finish our games as we had already been there for 3 hours. Workers all looked tired and stressed, apologising to us about the evening.

Overall, wouldn't fault the ground floor employees, as it was evident that they were simply understaffed and not given enough support by the establishment. However, the Ten Pin franchise themselves should prioritise both their customers and workers, and stop putting profits over a nice evening out. By the end, we all felt as though we had been let down by the management, and felt like we were not valued as customers at all. The only positive of the night was the cheesy chips, which we would highly reccomend.

We understand that companies have busy days/evenings, however they had ample time to prepare for the half term. Can safely say we won't be returning here.‬
كُتب بتاريخ 1 مارس 2022
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Sparkie T
birmingham29 مساهمة
الأصدقاء • نوفمبر 2021
‪Lovely staff and manager, place was colder than outside as no heating. Need a few more staff and fix the temperature issue‬
كُتب بتاريخ 28 نوفمبر 2021
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Barry D
‪Tewkesbury‬, UK132 مساهمة
العائلة • أكتوبر 2021
‪The bowling was good, but each lane no instructions which were there individual balls to use. I do not know if it was a supply issue. No draught lager available no lemonade. Not even any fruit for a bottle of corona lager. Not enough staff too long of a queue to have a second round of drinks.‬
كُتب بتاريخ 16 أكتوبر 2021
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sarahemmaline
‪Droitwich‬, UK100 مساهمة
العائلة • مايو 2021
‪Bowling was fun, as were the arcade games. However the place was a mess - used glasses and plates everywhere. You order drinks via an app which takes a bit of time and then we waited 35 minutes for drinks. We’d finished the first game by the time they arrived. There was one person on the bar and the place was packed - with everyone desperate to get out post-lockdown. The equipment was meticulously wiped down in-between sessions by the two people who seemed to be doing everything else as well. The few staff that were working were working hard but we were told head office refused to staff this place properly. A case of profit over people. As a family of five we spent around £90 for a couple of hours. Head office really can and should staff this place properly. ‬
كُتب بتاريخ 23 مايو 2021
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ade
وورسيستر, UK10 مساهمات
العائلة • أكتوبر 2020
‪Bowling was fun kids had a good time and enjoyed the arcades, someone on the door saying wear a mask and giving out hand sanitiser, but thats where it ended so many adults not wearing masks staff not saying, booked bowling and a meal when it came to the meal there was no where to sit a people leaving coats to on tables to go on the arcade and groups of teenagers sit at tables not eating or drinking, spoke the man on the reception he said oh no where to sit i said about the coats to which he replied i can't really move their coats or the teenagers to which i replied we have booked for a meal and no where to sit he just said you will have to wait, ‬
كُتب بتاريخ 26 أكتوبر 2020
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Thank you for your rating and review, ade88M. We value your feedback around your experience at Tenpin Worcester with our COVID procedures and being unable to find a place to sit with the food that you ordered. We will make sure this is passed onto the relevant teams so they are aware of what their customers are experiencing. Thank you, Team Tenpin.
كُتب بتاريخ 30 أكتوبر 2020
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Westboy73
وورسيستر, UK63 مساهمة
العائلة • أغسطس 2020
‪Went here due to the exacting standards of the company who did a great job cleaning areas continuously. However, they were absolutely TERRIBLE at policing their own rules. Many adults were not wearing masks and this was raised with staff and they did absolutely nothing. If you are worried about Covid-19 please avoid.‬
كُتب بتاريخ 19 أغسطس 2020
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LordTachanka
مساهمة
مارس 2020
‪The staff were not accommodating at all and the overall service was poor. The mechanism was very slow which meant that one game took almost an hour and the price of this game at £7.55 was rather expensive considering I’ve been to Worcester bowl in St Johns and had unlimited games for three hours at a similar price. They seem to be taking advantage of being the only bowling venue open in the Worcester area.‬
كُتب بتاريخ 20 مارس 2020
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richard y
مساهمة
العائلة • فبراير 2020
‪It's a nice place good equipment but all priced to rip you off . Not value for money
Even there phone number is 13p a minute to book and always makes it about 4 mins plus to book‬
كُتب بتاريخ 20 فبراير 2020
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عرض نتائج 1-10 من أصل 32
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