‪Whitewater Active‬
‪تجديف بقوارب الكياك وركوب الزوارق‬‪رياضات مائية‬‪رحلات تسلق‬‪جولات تزلج في الوديان وهبوط الجبال بالحبل‬‪قوارب الأنهار وركوب الأنابيب النهرية‬
‪09:00 ص - 05:00 م‬
الاثنين
09:00 ص - 05:00 م
الثلاثاء
09:00 ص - 05:00 م
الأربعاء
09:00 ص - 05:00 م
الخميس
09:00 ص - 05:00 م
الجمعة
09:00 ص - 05:00 م
السبت
09:00 ص - 05:00 م
الأحد
09:00 ص - 05:00 م
نبذة
‪‪Llangollen‬، ‪Denbighshire‬، ويلز‬

الجوائز
جائزة Travellers' Choice
2023

اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج
‪Whitewater Active‬
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5.0
5.0 من 5 دوائر990 تعليق
ممتاز
‪957‬
جيد جدًا
‪23‬
متوسط
‪5‬
سيئ
‪5‬
سيئ جدًا
‪2‬

olivia g
3 مساهمات
5.0 من 5 دوائر
العائلة • ‪يونيو 2024‬
‪My son and daughter did the white water rafting, said the people were amazing. Very professional and friendly. The actual event was everything they hoped for as a first time they had to listen to instructions throughout and the safety briefing was spit on. You come through the town on the river and I watched them at some of the rapids it looked brilliant. Would highly recommend everyone who came back has massive smiles on their faces. Thankyou x‬
تعليق عن: Small Group Pontcysyllte Aqueduct Canoe Trip
كُتب بتاريخ 17 يونيو 2024
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Flora M
مساهمة
5.0 من 5 دوائر
زوجان • ‪يونيو 2024‬
‪Absolutely brilliant morning of being river bugs!

We had the pleasure of Clive and Ruby being the most fantastic tour guides.

Would definitely recommend this to any group! What a fun water activity!‬
تعليق عن: White Water River Bugs in Llangollen
كُتب بتاريخ 16 يونيو 2024
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princess89037
greater manchester110 مساهمات
1.0 من 5 دوائر
العائلة • ‪أغسطس 2023‬
‪I had the unfortunate experience of participating in this activity, and it was by far the worst paid activity I have ever done. Despite being busy with my master's programme and full-time work, I felt compelled to write this review as the experience was so disheartening. I went to this experience some time ago now but this is the first opportunity I have had to write a review. The instructors reading it will have been expecting a poor review some time ago and will remember the incident.

To begin, I am in my 30’s (female), 5ft 2, and slim. On the day of the activity, I arrived with my partner (in his 40’s), who had kindly booked the experience as a Christmas present for four people. Alongside us were my 16-year-old daughter and her friend, whose mother had recently passed away from cancer. We were all looking forward to the day, expecting a fun and enjoyable outdoor activity.

Upon arrival, the issues began. My daughter and her friend needed to use the toilet, so we headed downstairs as instructed. There, we encountered a group of male instructors having lunch. When I asked for directions to the toilets, one of them mocked me in front of my daughter and her friend. This was the first of many rude encounters.

We waited for about 20 minutes before being given instructions in a very militaristic manner and then lined up to receive wetsuits. The changing rooms were cramped and chaotic. I was given a wetsuit that was clearly a child's size as it wouldn’t zip up and I’m only 8 stone, and when I requested a replacement, I was ignored for a considerable time. Once I finally got a properly fitting wetsuit, the instructors made further comments to state I was holding the group up, adding to my discomfort.

We then donned helmets, I’m dyslexic so find verbal instructions when spoken fast not easy to follow, during which I was shouted at by an instructor who insisted he knew better because of his years of experience. This aggressive and condescending attitude was completely unnecessary.

The final straw was when we walked through the village in our wetsuits to catch the bus. Once arriving at our destination, a ginger-haired instructor loudly and sarcastically commented, "Oh to be like a 13-year-old child again," which some of the group awkwardly laughed. This was incredibly hurtful, especially given the emotional circumstances surrounding our group.

During the rafting, it became clear that the instructors had realised their mistake, but instead of apologising, they made coded jokes about the situation. One instructor on our raft was kind and conversational, but by then, the damage was done. He informed us that they go to the pub each week and the instructor who has made the biggest mistake has to buy the first round. In this instance the ginger haired bloke would have had to buy the first round for calling me a child. Much to my partner’s embarrassment as he’s in his 40’s so if they thought I was a child what would that have made him.

This experience was deeply upsetting. The instructors were unprofessional and disrespectful, displaying a lack of patience and sensitivity. Their army-style yelling and ridicule were entirely inappropriate, particularly given that our group was not a rowdy stag party but a family dealing with significant personal grief.

I do not recommend this activity for families or women. It seems more suited for groups of men on stag dos. Instructors need to learn to treat all participants with respect and professionalism, regardless of their appearance or group dynamics. Unfortunately, the ginger-haired instructor never apologised for his behaviour, which added to the overall negative experience.

I hope they reconsider their approach and improve their conduct in the future. For others considering this activity, be aware of its unsuitability for a family-oriented outing.‬
تعليق عن: White Water Rafting Experience in River Dee in Llangollen
كُتب بتاريخ 16 يونيو 2024
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Suzanne C
مساهمتيْن
5.0 من 5 دوائر
‪Excellent. Staff are knowledgeable and you feel safe with them in charge. Well organised and lots of fun. We were fully equipped and had lots of laughs.‬
تعليق عن: White Water Rafting Experience in River Dee in Llangollen
كُتب بتاريخ 15 يونيو 2024
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Leanne
مساهمتيْن
5.0 من 5 دوائر
زوجان • ‪يونيو 2024‬
‪The experience was awesome, we have climbed indoor walls only so it was really good to get out and do some outdoor climbing. No experience was necessary. Clive was an excellent guide, he taught us lots, he was really friendly, and really made sure we enjoyed the whole experience! Would recommend this trip and make sure you get Clive!‬
كُتب بتاريخ 12 يونيو 2024
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Joanne B
مساهمة
5.0 من 5 دوائر
‪The best thing I ever did in my life! Instructor chilled / very experienced and makes you feel assured. It’s not that cold only when you’re in the deeper water momentarily. Exhilarating .‬
تعليق عن: Two Hours Gorge Walking Activity
كُتب بتاريخ 12 يونيو 2024
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sarahb
المملكة المتحدة62 مساهمة
5.0 من 5 دوائر
العائلة • ‪يونيو 2024‬
‪This was our first white water rafting experience an we had amazing fun. Rory, our instructor, had a great sense of humour and he had us all laughing the whole time.
I would definitely recommend this activity to others. Safety was clearly paramount and we felt very comfortable and in safe hands. We has some great photos from the photographer to remember our day.‬
تعليق عن: White Water Rafting Experience in River Dee in Llangollen
كُتب بتاريخ 11 يونيو 2024
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Alison M
مساهمة
5.0 من 5 دوائر
العائلة • ‪يونيو 2024‬
‪Great experience, all the staff made every step clear and ensured we were well informed. Ensured all equipment fit, they even knew what size wetsuit to give you just by looking at you. They even helped you tighten your lifejacket and helmet if needed. Our instructor, Fingers, was excellent. He gave good, well timed instructions guiding us down the river. He remained calm even when I went for "a solo swim" as he called it and I struggled to get back in the boat. That was no-one's fault but my own, in hindsight I probably wasn't agile enough to follow the instructions given in a timely manner. Despite going for an involuntary swim I enjoyed it, I just hope I didn't spoil it for everyone else. Parts of the trip were calm and gave us time to enjoy the peace and surroundings and then going over the rapids was quick and quite thrilling. If you're thinking of giving it a go, do, you won't regret it but don't leave it too late in life, the fitter you are the more you'll enjoy it.‬
تعليق عن: White Water Rafting Experience in River Dee in Llangollen
كُتب بتاريخ 10 يونيو 2024
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Michael H
مساهمة
5.0 من 5 دوائر
رجال الأعمال • ‪يونيو 2024‬
‪Great fun experience on the river Dee. All the guides their were good but special mention to my boat guide Bee made the whole experience very enjoyable she was great to talk to and very clear on the instructions needed to have a great day would definitely recommend.‬
تعليق عن: White Water Rafting Experience in River Dee in Llangollen
كُتب بتاريخ 8 يونيو 2024
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mick
‪Strood‬, UKمساهمتيْن
5.0 من 5 دوائر
رجال الأعمال • ‪يونيو 2024‬
‪this was a company advent, we had a great time, our guild was fantastic, she put up with our sense of humor well, lol, good fun. and yes you do get wet.....‬
تعليق عن: White Water Rafting Experience in River Dee in Llangollen
كُتب بتاريخ 6 يونيو 2024
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