‪Delta Force Paintball Cardiff‬

تعليقات حول - ‪Delta Force Paintball Cardiff‬, كارديف

‪09:15 ص - 04:30 م‬
الاثنين
09:15 ص - 04:30 م
الثلاثاء
09:15 ص - 04:30 م
الأربعاء
09:15 ص - 04:30 م
الخميس
09:15 ص - 04:30 م
الجمعة
09:15 ص - 04:30 م
السبت
09:15 ص - 04:30 م
الأحد
09:15 ص - 04:30 م
آراء الناس

اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج
المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
104 على بُعد 5 كيلومترات
معالم الجذب
29 على بُعد 5 كيلومترات

4.5
224 تعليق
ممتاز
‪166‬
جيد جدًا
‪28‬
متوسط
‪9‬
سيئ
‪8‬
سيئ جدًا
‪13‬

Elaine J
‪Brynamman‬, UKمساهمة
‪Can be improved, expensive, but still great fun‬
أغسطس 2021
‪Using postcode for sat nav took us to a dead end (farm), along with 4 other vehicles who had all done the same thing, meaning we all had to reverse down a country lane - this was scarier than the actual paintballing!! Look out for the signs and head towards De Courceys Manor rather than rely on the postcode.

On arrival, we stood around in the car park for a while unsure of where to go until someone who had been before directed everyone up the path - Marshalls to meet and greet would be good. We were given overalls and told to wait at our table. By the time staff came to speak to us and told us to get hoppers, all the good ones had gone which meant ours didn't close properly and we lost some bullets pretty quickly - we were already rationing them as we only had 100 each as part of a gift experience bought for us. We realised after the first game that we needed more and had to buy extra, spending an unexpected £80 which meant our 'cheap' family day out was no more!

However, it has to be said we had a good laugh. The games were well organised, the staff were great at explaining and ensuring everyone followed the rules whilst keeping it fun but safe. The setting itself is perfect, in the middle of woodland, lots of places to run and hide. As with any natural outdoor environment (especially with our Welsh weather) it was muddy and slippery and I fell a few times but for me, that added to the laughs but for some it may not be suitable. We played 3 games in 3 different areas and once I got over the initial shock of the pain at being hit (bit like childbirth, hurts like mad but is immediately forgotten! lol) I really got into it, enjoying the challenge, teamwork and excitement.

PLEASE PLEASE PLEASE get some recycling bins!! The amount of plastic and cardboard you guys go through in a day is phenomenal - pellet bags, ammo boxes, water bottles etc, they all went in one bin (or even worse, on the floor!). Outdoor fun should not be bad for our planet and I would have enjoyed a lot more knowing we weren't leaving a massive carbon footprint behind.‬
كُتب بتاريخ 16 أغسطس 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

CAR2000
29 مساهمة
‪Don't Even Bother‬
أغسطس 2021
‪We arrived at Delta Force and it was very overpriced and expensive because it was £70 for the entrance and another £120+ for the paintballs and upon arrival there was zero social distancing and we did not feel safe but the worst thing of all the men's toilets are absolutely filthy and dirty and disgusting and smelling horrible because of the state it is in there is no excuse for filth. Many children walked out of the toilets complaining about the smell. Saying it's disgusting, and at one point I gag because of the smell of the toilets there are no cleaners here checking and cleaning the toilets and there is no covid safety measures around the whole place especially the lack of hygiene of the toilets and lack of social distancing around the whole place. What an awful and expensive company they Clearly don't care about the customers. The customer service is terrible about getting a refund back. Because they lied to us about getting a refund we phoned up about getting the refund back the company said to us you either booked again or lose the money. We won't be booking here again. I would spend your hard earned money somewhere else. We won't be returning to this place again.‬
كُتب بتاريخ 13 أغسطس 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

Marcus M
مساهمة
‪Basically a bunch of thieves‬
الأصدقاء • مارس 2021
‪Awful company. Clearly does not care its customers. Took my booking even though government regulations did not allow paintballing for the date. We had organised a large group and it is impossible for everyone to make a different date. Refund refused, they even refused swapping the tickets that can't be used for extra paint. THEY REALLY COULD NOT CARE LESS ABOUT THEIR CUSTOMERS. WILL NEVER BOOK WITH THEM AGAIN.‬
كُتب بتاريخ 14 يونيو 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

Fee
‪Newport‬, UKمساهمة
‪disappointing‬
مايو 2021
‪Booked for small group of 9 year olds, we got the kits kitted up flagging a staff member when needed , all very rushed especially the SAFETY briefing which we had to repeat to the kids , I didntt know who safety marshalls were let alone the kids . Anyway after the first of 3 , 20 minute sessions kids came out saying they are playing against grown ups. I asked staff who said kids groups are up to the age of 16 years and parents are allowed. one of my kids got a hand injury putting gun up to flag a marshall, from there on I learned you can buy gloves for £5 each which we did.
Surely in your brief delta force you should mention don't fire at one with their hand up needing help!! show us who the safety marshalls at the start.!after all its a kids group! A very mixed experience , as half our group dropped out we were left with a lot of unused paintballs which delta force have put on account for me to use another time - ha ha ha , they will have rotted by then.‬
كُتب بتاريخ 2 مايو 2021
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

fynn h
المملكة المتحدةمساهمتيْن
‪Don’t even bother‬
الأصدقاء • سبتمبر 2020
‪We booked for the 4 of us to go paintballing at 1pm on the 5th of September. We arrived at 12:45 and we waited at the front gates which were locked, we waited for about 30 minutes when we were approached by someone and said that paintballing is in fact closed. We tried phoning delta force several times we phoned the head office and the Cardiff branch with no answer. We also phoned a week in advance to confirm and received a confirmation email saying it is going ahead as planned. So as we were waiting, time passed and a woman who was on the delta force property approached us on a quad bike with hounds to tell us paintballing was closed I believe it was her property that paintballing takes place. So we left after phoning several times and delta force still hasn't even gotten in contact with us about this. We have paid in advance and yet to receive a refund or any information from delta force. I am extremely disappointed with the service that has been provided or lack there of, the fact that delta force still hasn't gotten in contact with us is extremely unprofessional and goes to the contrary of they’re slogan “Uk’s best paintballing”.‬
كُتب بتاريخ 5 سبتمبر 2020
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

J's-Review
مساهمة
‪Scam‬
مارس 2020
‪I was sold a misrepresented service. Asked for my money back the day after, and sent them the tickets back via recorded delivery. They ignored my emails for 2 weeks and put the phone on me when i called. Subsequently, I was 'over the 14 day period' and had lost my tickets and did not get any money back.‬
كُتب بتاريخ 22 مارس 2020
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.

jcjoeyoh
مساهمتيْن
‪Poor experience for us‬
الأصدقاء • فبراير 2020
‪We arrived at Delta Force this morning for paintballing. We booked a package that gave us 100 paintballs so we knew we would need to purchase more for the day. The website states around 400 paintballs for the day but when we arrived we were informed we would need at least 1000.. This would have cost £400 for four people.

It was also explained that protective gloves would need to be purchased as we would not want to get hit in the hand by a paintball travelling over 200mph..

Unfortunately, we decided to leave at this point without taking part in the day as we had not planned for such large additional costs.

The venue looked good, from the little I saw and I really cannot comment on anything else as we chose not to take part in the experience. ‬
كُتب بتاريخ 15 فبراير 2020
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.
Thank you for taking the time to share your feedback. We would also like to take the opportunity to offer you our sincerest apologies for the issues you encountered. It is very difficult to gauge how many paintballs each player will use at our centre as this all depends on how trigger happy you are, we do provide information on our website regarding the average amount of paintballs that a player would use. Please contact us directly, on 0203 869 9324 or email feedback@paintballbookingoffice.com so we may discuss your booking further. Kind regards, The Delta Force Paintball Team.
كُتب بتاريخ 17 فبراير 2020
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة TripAdvisor LLC.

manonph
مساهمة
‪Not an accredited site‬
العائلة • أبريل 2019
‪Following our visit to the centre last week where we experienced very poor levels of safety and customer service, I checked whether it is actually an accredited site.

Please note it is not a site that has been accredited by the UK Paintball Sports Federation which guarantees industry recognised safety codes of conduct, I would therefore not recommend this site for children under the age of sixteen.‬
كُتب بتاريخ 13 أبريل 2019
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.
Thank you for taking the time to share your feedback. We would also like to take the opportunity to offer you our sincerest apologies for the issues you encountered. All Delta Force locations are accredited by the UKPBA (United Kingdom Paintball Association) and EUPBA (Europe Paintball Association) We would like to invite you to give us a call on 0203 869 9324 or email feedback@paintballbookingoffice.com, so we can discuss this matter further and work towards rectifying the situation. Thanks again for your valuable feedback. The Delta Force Paintball Team.
كُتب بتاريخ 17 أبريل 2019
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة TripAdvisor LLC.

Katie W
كارديف, UKمساهمة
‪Day out with friends‬
الأصدقاء • مارس 2019
‪We visited on Sunday 10th March as a group of 5 after purchasing a deal with IPG in Cardiff St David's. We were originally a group of 8 but 3 dropped out, this proved no hassle as we managed to keep their ticket but just didn't get a refund as expected so we still have those tickets to use another time!

Upon arriving, we had a friendly welcome, initiation and talk through the rules and do's and don't's (some clearly didn't hear this though as the other team continuously cheated after being shot...). We were with Gabe for the day who proved to be an excellent marshal and was really lovely all day. He tried his best to find the cheaters although it was hard to do so at some points due to the mud!

The pizza lunch was tasty for 5.49 per person but think next time we will take drinks and other snacks as there were no cold drinks as part of the unlimited ones we were entitled to. Luckily we had a friend with our bags, but as in other reviews I think that £3 each for a necessary locker is pricey and a bit unfair.

Overall though, we had a brilliant time, lots of bruises to show for it, and will definitely be back to use the rest of our deal tickets -- already trying to decide on a date!

The reason I have given only 4/5 is because we were a bit overwhelmed with the price of the paintballs that wasn't disclosed to us before we arrived. We had 100 each to secure the booking, 100 free each as part of our deal and had to buy at least another 500 each (around £40/50 each total) on the day to get us through all of the maps.

I think next time I will definitely invest in one of the packages as now we know how many paintballs you go through and the deals work out as better rather than buying them in bits after each map.

Thank you Gabe and the rest at Delta Force Cardiff for giving us such a great time! We will be back :)‬
كُتب بتاريخ 11 مارس 2019
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.
Thank you for your very informative review, we are sure there will be many readers who will find your comments useful when looking to make a booking. Delta Force Paintball strives to create the ultimate paintball experience for each and every one of our players. We are thrilled that you and your group had such a fantastic day out, and we hope to see the team back, for another day of adrenaline fuelled fun. Kind regards, The Delta Force Paintball Team.
كُتب بتاريخ 13 مارس 2019
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة TripAdvisor LLC.

Liv
مساهمة
‪Burn your money elsewhere‬
العائلة • يناير 2019
‪I booked this for my brothers birthday and I was the biggest waste of time and money! We ended up leaving before lunch and giving our paintballs away to a stag grouo. Not only was I extremely disappointed but I was very frustrated by the service provided. I'll start off with the money grabbing aspect - £3 for a compulsory locker is disgusting, who isn't going to bring things in with them and to charge people £3 without making it very clear is mind blowing, the 'light lunch' being a budget pot noodle is laughable and to charge £2.49 is beyond ludicrous. Secondly, not only were the attitudes of the staff rude and abrasive, but I am confused as to why you need them, because it is most certainly not to enforce rules. Many people were complaining about the cheating going on (being shot and carrying on) to the extent that there was no point in continuing playing as we were bound to lose. The other team also used SWAT shields which were told were off bound - we brought this to the attention of the Marshall and he simply said 'Well he's not using it now is he?'. What is the point? So I hope you can see why we left, wasted our money and have come away feeling upset and frustrated. We paid £50 for paintballs which weren't even used to take down the team - It’s been 3 weeks since contacting Delta Force and I’ve only been giving automatic replies about failing to contact me via phone. Due to my work, I’ve asked for contact via emails only as I am 90% of the time, unreachable. Utter disgrace of a company.

Having contacted customer service, I’ve been greeted by appalling, passive aggressive responses having waited over a week for each one! Shocking. Burn your money elsewhere.‬
كُتب بتاريخ 25 فبراير 2019
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة TripAdvisor LLC.
Thank you for taking the time to share your feedback. We would also like to take the opportunity to offer you our sincerest apologies for the issues you encountered. Your comment raised has been evaluated and we will look into ways to ensure a positive experience for all of our valued customers. Thanks again for your valuable feedback. The Delta Force Paintball Team.
كُتب بتاريخ 4 مارس 2019
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة TripAdvisor LLC.

عرض نتائج 1-10 من أصل 224
هل هناك أي شيء مفقود أو غير دقيق؟
اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج