‪Techniquest‬

تعليقات حول - ‪Techniquest‬, كارديف

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4.5
1,098 تعليق
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Wen078
‪St Columb Major‬, UK54 مساهمة
‪a must place to visit‬
نوفمبر 2021
‪Omg this place is a must for all ages. we went there based on good reviews & thoroughly enjoyed ourselves. Our age ranges were 8 - 64 & we all had plenty to do. Would definitely go back.‬
كُتب بتاريخ 4 ديسمبر 2021
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Thank you for your lovely feedback! We are really glad you enjoyed your visit. We look forward to welcoming you back to Techniquest!
كُتب بتاريخ 6 ديسمبر 2021
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kissssss
مايدستون, UK5 مساهمات
‪Highly recommend‬
العائلة • نوفمبر 2021
‪Would recommend everyone to visit. We spend there 4 hours with kids. Such a great concept for children to learn and engage with science.‬
كُتب بتاريخ 6 نوفمبر 2021
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Thank you! We are really glad you and your family enjoyed your visit. We hope to see you again soon!
كُتب بتاريخ 8 نوفمبر 2021
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Ryan D
مساهمة
‪Over Priced‬
أكتوبر 2021
‪I must say that I am not happy with Techniquest as online I saw advertised that tickets were £10.50 per adult. Even when I arrived at Techniquest, behind the cashier the prices were stated as £10.50 per adult ticket, and £12.00 per adult ticket with donation. When I asked to purchase a ticket she put it through the till and asked for £12.00. I pointed out that the ticket price says £10.50 and that the price she just asked for was with the donation included. Her reply was "We just add it on every time, most people don't comment on it". I thought a donation was mandatory. I don't know if its just me but I see that as being dirty, its practically like a scam.‬
كُتب بتاريخ 18 أكتوبر 2021
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Hi Ryan, I'm really sorry that this was your experience with us. Our policy is to ask all visitors whether they are happy to pay the donation price, every time. We have been providing all of our front of house team with refresher training on this point as a result of your feedback. If you would like to discuss this further, please drop us an email at info@techniquest.org. Kind regards, Dan
كُتب بتاريخ 22 أكتوبر 2021
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KeiraH
‪Wakefield‬, UK7 مساهمات
‪Toddler Day fantastic for autistic son‬
العائلة • أكتوبر 2021
‪Took our autistic 3-year-old and his 13-month-old brother to a toddler day. Both children absolutely loved it! Our eldest was able to run around safely and engaged with a lot of the exhibits. His favourite was the water area - he got drenched but loved it! Our littlest enjoyed watching him and crawling around the floor seeing what was about. It was very spacious and not busy at all. Every member of staff we came across was so helpful. One of them (a man with longish hair and glasses) took time to sit with my baby and build towers with him, which was lovely. It was well worth the money and we’ll be back. Thank you for a great visit!‬
كُتب بتاريخ 2 أكتوبر 2021
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Thank you for the lovely feedback, Keira. I hope you come and visit us again soon!
كُتب بتاريخ 22 أكتوبر 2021
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BeanieBear192
‪Swindon‬, UK137 مساهمة
‪Excellent few hours with toddler‬
العائلة • سبتمبر 2021
‪Took our 2.5 year old to a toddler only session on Friday and we all had great fun. We thought the three hour time slot would be more than enough for an easily bored toddler, but she enjoyed every minute of it and didn't want to leave! The water play and hurricane wind machine were her favourites. Can't say I agree with previous reviewer's negative comments - the staff were all very friendly and engaging and I only noticed one exhibit that didn't seem to be working properly (the hot air balloon). We will definitely be returning next time we are in Cardiff. If you have younger children try to book a toddler only day - it was great to see them all playing and exploring at their own pace without older children interrupting them.‬
كُتب بتاريخ 25 سبتمبر 2021
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I'm so glad you had a great time with us! I hope we see you again soon.
كُتب بتاريخ 22 أكتوبر 2021
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Holly D
5 مساهمات
‪Overpriced, overcharged and many attractions out of order‬
سبتمبر 2021
‪This isn't a cheap place to visit in the first place but was made worse when the person behind the till added on the discretionary donation without asking and didn't charge the family ticket price and instead charged for everyone individually. This meant we were £12+ out of pocket for the group. We didn't realise until we were handed the receipt and then I challenged this and he shrugged and said he didn't know how to change it. I held firm and he tried to call a manager, after a few minutes of him being on hold and a queue forming behind us we decided to swallow the extra cost.

Inside some of the attractions are pretty good but we were really disappointed that many were out of order or with pieces missing. At over £90 for our group of 8 (inc two children) it was an expensive way to spend a couple of hours.‬
كُتب بتاريخ 17 سبتمبر 2021
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Hi Holly, I'm really sorry that this was your experience with us. As standard, whenever a group of visitors qualify for a family ticket we will put their order through as such, even if the ticket hasn't specifically been requested - apologies that this didn't happen in your case. We have been providing all of our front of house team with refresher training on this point. In terms of the exhibits, we do try to fix any that break as quickly as possible. I'm sorry that on your visit several of them were unavailable. If you would like to discuss this further, please drop us an email at info@techniquest.org. Kind regards, Dan
كُتب بتاريخ 22 أكتوبر 2021
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Elisabeth
‪Beaconsfield‬, UK14 مساهمة
‪More for kids than for couples but still enjoyable‬
سبتمبر 2021
‪I was expecting something more akin to the Science Museum in London when we visited this, with some interactive exhibits and more informative areas for grown-ups. This was almost entirely interactive exhibits and experiments, which was good fun, but took a lot less time to get round than I expected. Still an enjoyable day out for the young and young at heart!‬
كُتب بتاريخ 9 سبتمبر 2021
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Brett-lara S
‪Barnstaple‬, UK190 مساهمة
‪Day trip‬
العائلة • أغسطس 2021
‪Absolutely amazing place to take the kids …. We’re welcomed at the front door with smiles from the staff …. So much to do kids and all adults will get involved a very active few hours … brilliant 🤩‬
كُتب بتاريخ 30 أغسطس 2021
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Christine N
‪Pontypool‬, UK24 مساهمة
‪Great place to go‬
العائلة • أغسطس 2021
‪Kept 10 year old occurred for 3 hours! His usual attention span is 10 minutes. Lots of new things to do. Great new layout. Cafe is good too.‬
كُتب بتاريخ 25 أغسطس 2021
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emma louise G
مساهمتيْن
‪Very impressed!‬
العائلة • أغسطس 2021
‪Booked my tickets online with no fuss or problems. Parked in the car park opposite so not too far to walk. Plenty to do for children. It was educational but in a fun way. Loads to do there. In fact we were given 3hrs not sure if that’s a given time or just through COVID but it wasn’t enough time to get through everything so we will be going back at a later date. One or two of the things weren’t working I did notify staff so I hope that they are sorted by the next time we go. There is a thing called tag (I think) which you can’t purchase online but can once you get there to save your videos and things that you do there. Apparently it is available to purchase once you are there but we were never notified about this until the end. Staff was very friendly however and helpful. We booked into see the dinosaur show and if you get a chance to see the show I would highly recommend paying the £2 pp extra. I think Steph was the name of the person taking the talk and she was amazing! It wasn’t your average show her energy shone through and had all children AND parents engaged. There was a mixture of science and hysterical facts. Again well impressed! I would recommend to everyone‬
كُتب بتاريخ 21 أغسطس 2021
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