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‪Time Twisters‬

‪Time Twisters‬

‪09:30 ص - 06:00 م‬
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09:30 ص - 04:45 م
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09:30 ص - 06:00 م
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السبت
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الأحد
09:30 ص - 06:00 م
آراء الناس
‪Highly recommend the Laser Tag parties 🎉‬
5.0 من 5 دوائر‪ديسمبر 2024‬
‪إننا نستمتع بالفعل بزيارة ألعاب الهواة هنا مع طفليْن (السماعيْن حديثًا والذين يبلغون من العمر 8 أعوام) - والطعام رائع، كما أنهم على دراية بالمعرفة حول الحساسية ببعض الخيارات اللذيذة. أمس كان كبيرنا قد أقام حفلاً الليزر للحفلات المخصصة لعيد ميلاده الثامن مع بعض أصدقائه، وكان الأمر مذهلاً للغاية، وكان فريق العمل رائعًا في توضيح الألعاب المختلفة (كان لدينا ألعاب منفصلة وألعاب فريدة وجولة من مصاصي الدماء ضد البشر). بدأت الأجواء الاحتفالية ببعض اللعب المجاني على الألعاب المفتوحة، ثم تناول أطعمة الاحتفالية، بينما غادر الجميع قبل أن يتمكن الأطفال من إطلاق العنان لسلاسل الليزر لعب الألعاب في إطار اللعب مع المكان المناسب لنفسنا. وقد أعجبتني أنهم تحققوا مع الأطفال بشأن مستويات الضوء للتأكد من أن الأمر لم يكن مظلمًا للغاية لأي شخص يساور القلق. لديّ طفليْن متعبتيْن تمامًا اليوم وبعض الصور الفوتوغرافية ومقاطع الفيديو الرائعة التي تُذكرنا بها عن اليوم. (لن أضيفها إلى التعليق نظرًا لأن لديهم أطفال آخرين فيهم أيضا) . أعلن لك كبيرتي أن هذا هو أفضل عيد ميلاد على الإطلاق، وسوف يطلب مجدداً في العام القادم 🤣‬

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المنطقة
العنوان
تواصَل مباشرة

3.5
3.5 من 5 دوائر78 تعليق
ممتاز
‪24‬
جيد جدًا
‪19‬
متوسط
‪12‬
سيئ
‪12‬
سيئ جدًا
‪11‬

‪Kelsie C‬
مساهمة
5.0 من 5 دوائر
العائلة • ‪ديسمبر 2024‬
‪We already enjoy visiting the soft play here with our two children (newly six and just about to turn 8) - the food is great, and they are knowledgeable about allergies with some tasty options.

Yesterday our eldest had a laser tag party for his 8th birthday with some of his friends and it was absolutely fantastic, the staff were great explaining the different games (we had solo games, team games and a round of Vampires Vs Humans).

The party started with some freeplay on the soft play and then party food whilst everyone else left before the kids were let loose with the lasers to play the games in the play frame with the venue to ourselves. Loved that they checked with the kids about light levels to make sure it wasn't too dark for anyone who was worried.

I have two utterly exhausted children today and some great action photos and videos to remind us of the day. (I'll not add them to the review as they have other people's children in them as well).

My eldest has declared it his best birthday ever and he is requesting a repeat next year already 🤣‬
كُتب بتاريخ 14 ديسمبر 2024
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‪Emma R‬
مساهمة
5.0 من 5 دوائر
العائلة • ‪يوليو 2024‬
‪We had the absolute best day here at time twisters soft play!! The kids loved the soft play whilst the adults had a lovely coffee. We then went up to the build a bear workshop upstairs and it was a great experience for the kids, they loved it. The staff were so helpful, kind and welcoming and the food was also amazing! Thank you so much for a wonderful day! We will be back very soon ❤️‬
كُتب بتاريخ 31 يوليو 2024
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‪Aabie M‬
مساهمتيْن
5.0 من 5 دوائر
بمفردك • ‪يوليو 2023‬
‪I called today before we came through as we came from Grangemouth. The staff member was very pleasant on the phone. It's only 20 minutes down the motorway from me so I'm really glad I decided to try it out. I have a 3 year old who absolutely loved it. The area itself is a decent size for kids to play. It's amazing how they have structured it around the whole Egyptian theme. I'm actually still here at the moment but I wanted to come and write a review or else I'll forget to do it. The burger was CHEFS KISS!!! Honestly I've never tasted a burger this good before, the chips were even amazing. I'm actually shocked the menu is from a soft play, we don't have any decent soft plays with this sort of menu where I'm from. I would come back myself Child free for a burger alone lol! The place is extremely clean too, cleanest I've been in. We will absolutely 100% be back and I will be sure to tell all my mum friends about the place. ‬
كُتب بتاريخ 1 يوليو 2023
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‪Dip2380‬
مساهمتيْن
5.0 من 5 دوائر
العائلة • ‪ديسمبر 2022‬
‪We had a brilliant afternoon for our daughters birthday party! The food was really good and the kids (&grown ups) had an amazing time with laser tag. All of the staff were brilliant but a special mention to Kayley who was fantastic and approachable. Would definitely recommend!‬
كُتب بتاريخ 4 ديسمبر 2022
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‪Kamila B‬
مساهمتيْن
1.0 من 5 دوائر
العائلة • ‪سبتمبر 2022‬
‪My child had their birthday party at Time Twister lasser tag, The party was ok ,but the catering was very poor so overall very poor value for money‬
كُتب بتاريخ 18 سبتمبر 2022
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‪Nad‬
إدنبرة, UKمساهمة
5.0 من 5 دوائر
العائلة • ‪يناير 2022‬
‪My son and his friend had a laser tag party at Timetwisters. They were both 11. All the kids had a ball. They crank up the music for the laser tag party and the adults loved having a dance while the kids played laser tag. The staff are brilliant: so helpful and accommodating. The kids have had parties there twice and the staff were brilliant both times.‬
كُتب بتاريخ 25 يناير 2022
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‪Claire F‬
22 مساهمة
5.0 من 5 دوائر
العائلة • ‪يوليو 2021‬
‪Went here today with my 4 year old and friend with her 2 year old for a play date. It was the first time we have been in a soft play since restrictions have been relaxed. My daughter had really enjoyed soft play prior to lockdown, but today on arrival she was very nervous about going inside. As soon as we arrived, a member of staff recognised that she was nervous and she went above and beyond to help my daughter feel comfortable. She was extremely kind and talked to her, gave her a bear to "look after" going down the slide and regularly checked in with my daughter to see how she was getting on. She even gave out special goody bags when we left which my daughter loved. We had lunch there too and the food was both tasty and plentiful. Great for younger and older kids so everyone is happy. Really lovely experience :-)‬
كُتب بتاريخ 30 يوليو 2021
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‪mrsb1724‬
إدنبرة, UK17 مساهمة
2.0 من 5 دوائر
العائلة • ‪فبراير 2020‬
‪Was lovely and clean and the toddler area was ok but not enough high chairs. Place wasn’t busy at all and we could count only four chairs. Had to leave at lunchtime as we couldn’t get little one settled to have lunch. The one in Leith is better but the overall experience not as nice. £7.25 for 20’mins because we couldn’t sit and have a meal. Shame .
Also, opening hours are not obvious on the website. Kinda important!‬
كُتب بتاريخ 23 فبراير 2020
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Hi MrsB, Thank you for your review and for your positive comments about your experience. Sorry that not every aspect of your visit was up to standard. With regards to your specific comments we do actually have more high chairs and a selection of booster seats - though for space reasons not all are kept within the open seating area. If you have the chance to come back and find yourself in a similar situation then just ask a member of the team and they will be more than happy to help find you a high chair or a booster seat for your little one. Regarding the website, it's a good point...although our opening times are in there as well as being on our Google listing, they could certainly be more obvious on the Website. I'll get them added to the home page where they will be easier to find. For reference, we are open 7-days from 9.30am until 6pm. Hope that helps. Best regards, Andy (owner)
كُتب بتاريخ 24 فبراير 2020
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‪Jonjonjon‬
مساهمة
1.0 من 5 دوائر
العائلة • ‪يناير 2020‬
‪Miejsce brudne.obsługa niemiła.bardzo drogo.za 3 małych dzieci 30£.obsługa nie zwracja uwagi na dzieci wspinajace się po slizgawce.cala konstrukcja na górze się trzęsie sprawiając wrażenie niestabilnej i niebezpiecznej.moje dzieci już się tam boją iść.1 kawa i 1 herbata ponad 5£.zamówiłem duże frytki za ponad 3£ i dostaliśmy bardzo małą porcję.hot dogi niesmaczne.jak na krótki pobyt dużo zastrzeżen.nie polecam‬
كُتب بتاريخ 8 يناير 2020
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Hi Jonjonjonjon8, As the owner of TimeTwisters I'm very disappointed by your review and a number of inaccuracies that it contains. I am however, dependent on the translation provided by Google so I apologise if some things have been mis-translated. With that in mind though I would like to address a number of points that you raise: You say that you were charged £30 for 3 small children. While I'm not sure what age a "small" child is, but this does not match our pricing for any age of child. We have 4-levels of pricing based on the child's age - from babies to kids 4-12 years. Assuming you visited during the school holidays, which is peak pricing in all play centres, then if your "small" child was under 4 then the price per child for a 2-hour visit is £7.65 per child - though I know there are play centres in Edinburgh that for this age of child charge £9.95 per child (and one even charges £5.75 per hour!) - So TimeTwisters is by no means expensive and our pricing is an unfortunate reflection of the costs associated with running this type of business. If anything it highlights the amazing value offered by our Membership option which for the low monthly charge of £9.95 per child entitles that child and their parent to visit as many times as they want without incurring any additional entry charges. Regarding the price for hot drinks it obviously depends on what type of coffee you had and if you had any extras, but a regular Americano coffee is £2.50 and a pot of tea is £1.85 - again, I don't think these prices are unreasonable and are certainly comparable to prices charged elsewhere. I'm sorry if you didn't feel that the large portion of chips was not big enough for you. We have certainly not had any complaints about portion sizes being too small previously. In fact, if anything, the comments that we get are that our portions are over-generous. I'm not sure what your comment was regarding the hot dogs as google didn't offer a translation of that term...sorry. On a more general point you say that the centre is dirty and that you found our staff unpleasant. I am sorry if you felt that either of these to be true. We certainly go to great lengths to maintain a high standard of cleanliness within the play centre as a whole and during the day our staff are constantly making use of handheld vacuum cleaners to try and stay on top of the mess that many customers seem to think is okay to leave behind, with deeper cleaning being performed at the end of each day. We also have the play structure professionally deep cleaned on a regular basis - the most recent time being just a couple of months ago. The final point I would like to address is your suggestion that the play structure is unstable and dangerous...It is not! Every year we undergo an independent safety inspection which looks at every part of the play structure to assess its safety and compliance with the latest standards. Our most recent inspection was completed in December 2019 with no issues being raised regarding the safety and stability of our play structures. I am very sorry that you obviously did not enjoy your visit to TimeTwisters as we work hard to try and make sure that everyone that visits us - whether the children or the accompanying adults - have a great time.
كُتب بتاريخ 9 يناير 2020
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‪LucyFM‬
Edinburgh82 مساهمة
2.0 من 5 دوائر
‪ديسمبر 2019‬
‪ My son had his second party at time twisters (he is 8) - a laser tag party. This is an expensive party (you get 2.5 hours including food and private hire for the laser bit). There is a strong smell of smoke as you go in (I assume from a staff smoking area). The day we were in the staff all seemed really disengaged and disinterested.

The majority of the party staff were ill. One looked awful, another told us all about his virus plus his nasal bacterial infection and the third was running around asking for paracetamol. These staff were serving food (with tongs) but they still touched their faces and then the tongs or ice cream tubs. One offered to cut the birthday cake, and I said no as they had already admitted illness. The second then offered and half way through cutting said she wasn't well.

At least three adults and six kids that were at the party developed a flu virus within 48-72 hours of the party. The kids are not at the same school so the common factor is the party (none of the kids at the party were ill or recovering from being illness).

I complained to the venue. The manager said she only knew of one staff illness and she sent him home. She claimed to have no idea the others were ill. She did seem sympathetic There is a flu type virus that is in circulation. All the schools have been warned and seem to be taking extra precautions. Why aren't a soft play doing the same? Parents had some pretty ill kids. One child gave it to her grandmother - now in the infirmary.
كُتب بتاريخ 15 ديسمبر 2019
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