Craigie's Farm not used
Craigie's Farm not used
3.5
09:00 ص - 05:00 م
الاثنين
09:00 ص - 05:00 م
الثلاثاء
09:00 ص - 05:00 م
الأربعاء
09:00 ص - 05:00 م
الخميس
09:00 ص - 05:00 م
الجمعة
09:00 ص - 05:00 م
السبت
09:00 ص - 05:00 م
الأحد
09:00 ص - 05:00 م
عرض كامل
المنطقة
أفضل الأماكن القريبة
المطاعم
86 على بُعد 5 كيلومترات
معالم الجذب
232 على بُعد 10 كيلومترات
3.5
91 تعليق
ممتاز
31
جيد جدًا
21
متوسط
16
سيئ
10
سيئ جدًا
13
Alan C
إدنبرة, UK49 مساهمة
أغسطس 2023
Visited the cafe while our Grandson was at a party at the animal farm.Ordered coffee and scone.Took 50 minutes to arrive ! Cleary unable to cope -waiting staff lack direction and supervision . Doesn't seem to be any systems or proper management.
كُتب بتاريخ 13 أغسطس 2023
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Polly Firth
6 مساهمات
يوليو 2023
It is a real shame that over the years Craigie Farm has lost their way regarding providing good customer care, and are now only interested in profit.
I visited at the weekend to pick blackberries and raspberries. The blackberries were plentiful however the raspberries were awful. I picked 400g and then gave up. When I mentioned this to the team in the shop (not the PYO) the guy serving was extremely rude and told me I had picked under-ripe raspberries and then gave me a lecture. I asked to speak to a manager and another lady came and offered to replace the actual underripe ones. She went out to the front of the shop and brought back a small punnet and then made me count out the ones in my basket that were under-ripe and counted out new ones and put them in....I could hardly believe this. All in all a dreadful experience. I recently visited Cairnie Fruit Farm, Cupar, and what an amazing experience, no need to pay to PYO - clearly they trust the public, absolutely lovely staff and wonderful fruit. Children having a wonderful experience of picking fruit with their family without having to pay a ridiculous amount of money for the benefit. When I was at Craigie I heard a family who had paid £22.50 just to get in and only got £15 of fruit, the lady asked if they wanted to go back and pick more, however as it was the middle of a torrential downpour they declined. This is completely ridiculous. I was going to write to Mr Sinclair however I can see from previous comments they have very little interest in any negative feedback. However if the public keep encouraging this shocking service why bother. Good customer service is driven from the top down so it is no surprise the majority of the staff are awful. Next year I will give my custom to Cairnie Farm. Many parents will remember when they were young picking fruit with their parents as I do, probably because it was a fun, inexpensive thing to do as a family. I am glad that the New Lanark Farms, where I come from didn't rip people off, or I would never have got to experience this. What a shame for families who can't afford to enjoy this experience with their children.
I visited at the weekend to pick blackberries and raspberries. The blackberries were plentiful however the raspberries were awful. I picked 400g and then gave up. When I mentioned this to the team in the shop (not the PYO) the guy serving was extremely rude and told me I had picked under-ripe raspberries and then gave me a lecture. I asked to speak to a manager and another lady came and offered to replace the actual underripe ones. She went out to the front of the shop and brought back a small punnet and then made me count out the ones in my basket that were under-ripe and counted out new ones and put them in....I could hardly believe this. All in all a dreadful experience. I recently visited Cairnie Fruit Farm, Cupar, and what an amazing experience, no need to pay to PYO - clearly they trust the public, absolutely lovely staff and wonderful fruit. Children having a wonderful experience of picking fruit with their family without having to pay a ridiculous amount of money for the benefit. When I was at Craigie I heard a family who had paid £22.50 just to get in and only got £15 of fruit, the lady asked if they wanted to go back and pick more, however as it was the middle of a torrential downpour they declined. This is completely ridiculous. I was going to write to Mr Sinclair however I can see from previous comments they have very little interest in any negative feedback. However if the public keep encouraging this shocking service why bother. Good customer service is driven from the top down so it is no surprise the majority of the staff are awful. Next year I will give my custom to Cairnie Farm. Many parents will remember when they were young picking fruit with their parents as I do, probably because it was a fun, inexpensive thing to do as a family. I am glad that the New Lanark Farms, where I come from didn't rip people off, or I would never have got to experience this. What a shame for families who can't afford to enjoy this experience with their children.
كُتب بتاريخ 1 أغسطس 2023
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Rhys D
مساهمتيْن
العائلة • يوليو 2023
Was there this morning with my mum when we got there were told three of the tunnels were closed and the tunnels that were open had very small strawberries in them hard to get your minimum spend unless you picked raspberries
I have came for years and year as it’s a lovely place
And to make it worse the website says that there’s lots so don’t believe what the website says
I have came for years and year as it’s a lovely place
And to make it worse the website says that there’s lots so don’t believe what the website says
كُتب بتاريخ 18 يوليو 2023
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Thank you for taking the time to share your feedback, we really appreciate it.
We are sorry to hear that you did not manage to find fruit easily this year. The joy of farming is that each year is different.
Regards John
كُتب بتاريخ 31 يوليو 2023
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Ola max
بولندا17 مساهمة
Excellent day fantastic team happy smiling staff happy to help kids love animals babies 🐑 sheep’s thank you for facilitating day and see you soon
كُتب بتاريخ 9 أبريل 2023
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Venture14687618489
مساهمة
مارس 2023
Hands down the stovies are THE BEST ones ever !
The customer service the staff provided is amazing. They always go above and beyond to make sure that the experience is the best.
The customer service the staff provided is amazing. They always go above and beyond to make sure that the experience is the best.
كُتب بتاريخ 30 مارس 2023
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Silvia T
73 مساهمة
العائلة • فبراير 2023
Non sono solita lasciare brutte recensioni ma oggi ne sento la necessità. Ero sola con mio figlio, ordiniamo al Deli alle 12:02 un sandwich, una baked potato, torta e bevande. Torta e bevande arrivano subito ma il resto arriva alle 13. Mio figlio di 3 anni dopo aver aspettato un'ora non voleva più mangiare e quindi è andato nell'area giochi (molto pericolosa però è specificato nel sito ). Dopo 15 minuti sia il nostro cibo pressoché intatto ( e quel poco che abbiamo consumato era terribile) sia le bevande sono state portate via dal tavolo per lasciare lo spazio ad altri clienti (anche se c'erano almeno 10 tavoli liberi in quel momento ). Siamo stati all'animals handling così pubblicizzato ma in realtà si può toccare solo un coniglio è una capra. Probabilmente c'era poco personale ma comunque è super sconsigliato .
كُتب بتاريخ 18 فبراير 2023
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Boyd.DD
Worcestershire, UK141 مساهمة
رجال الأعمال • فبراير 2023
Superb find for lunch before returning to Edinburgh Airport.
Farm shop, cafe/restaurant and outdoor play area.
15 min drive to airport.
Great superb, quality food at good prices.
Farm shop, cafe/restaurant and outdoor play area.
15 min drive to airport.
Great superb, quality food at good prices.
كُتب بتاريخ 17 فبراير 2023
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T2LMM
إدنبرة, UK114 مساهمة
الأصدقاء • يونيو 2022
Great afternoon berry picking at CF
Staff helpful and service with a smile
Had to hunt but berries plentiful if you take your time.
Very warm in tunnels so wear light weight clothing
Staff helpful and service with a smile
Had to hunt but berries plentiful if you take your time.
Very warm in tunnels so wear light weight clothing
كُتب بتاريخ 17 يوليو 2022
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Hi, thank you for your excellent review, we are delighted that you have visited us! Look forward to seeing you up again soon.
Regards John
PS, this is not our TripAdvisor page so if you can repost on our main page that would be amazing! 'Craigies Farm Deli and Cafe'
كُتب بتاريخ 28 يوليو 2022
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Elaine M
4 مساهمات
يونيو 2022
First visit since covid ! oh dear.... please bring back self service if only for coffee..
We had a very long wait just for coffee and a scone.
The shop wasn't as I remembered it, so I will give Craigie Farm a miss😥
We had a very long wait just for coffee and a scone.
The shop wasn't as I remembered it, so I will give Craigie Farm a miss😥
كُتب بتاريخ 7 يونيو 2022
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Thank you for taking the time to share your feedback, we really appreciate it.
Regards John
كُتب بتاريخ 28 يوليو 2022
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LinlithgowPeebles
Linlithgow55 مساهمة
مارس 2022
The food was very good in the cafe - but really needs to go back to self service or provide menus. It’s a major faff having to order through a website on your phone. Takes twice as long to get served. Judging by the empty tables, they will need to rethink the current business model as it won’t be viable going forward. Shame, as the setting is lovely, but no one wants hassle going out for lunch.
كُتب بتاريخ 17 مارس 2022
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Thank you for taking the time to share your feedback, we really appreciate it.
Regards John
كُتب بتاريخ 12 أبريل 2022
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ellina520
بروكلين, نيويورك53 مساهمة
I am traveling to Edinburgh in September and plan on coming with a friend to pick some fruits. My friend will not be picking fruits, he will just accompany me. On your website it says that there is a minimum for fruit picking. I don't really understand it, could you please explain about the minimum and how much must I pick to get the minimum. Thanks!
John S
ويست كوينسفيري, UK4 مساهمات
Hi Ellina, thanks taking the time to write to us. Anyone entering the field has to pay a £3 entry fee therefore if there is two persons entering the field it will be a £6 entry fee this is then redeemable against the fruit that you pick. So if you pick £7 you pay the extra £1 however if you pick under the £6 this is non refundable. If you head to our website and check the fruit crop report before coming along to the farm you will see what we have available to pick in September. Thanks Gillian
Can you pick your own eggs from the chickens if so how much to pay?
Do you have to pay for tractor ride?
Should be visiting tomorrow with 3 children so just wanting idea of cash to bring.
Kind regards
Gemma
Neil D
Broxburn, UK129 مساهمة
Gemma,
Sorry have been away up north with no access to email etc. As far as the tractor ride I can't say how much you pay if anything as not used it. I think you can pick the eggs from the nesting boxes if you ask staff but may only be certain times. Hope you enjoyed your visit despite not getting a response from me. You will have found out there is an ATM on site if you did need extra cash!
DianeW2601
East Calder, UKمساهمة
Hi can u tell me if u can pick strawberries whilst pushing a buggy abt wasn't sure how good it wld be thanks
John S
ويست كوينسفيري, UK4 مساهمات
Hi, thanks for your enquiry. The PYO fruit is in the fields and it parts can be a bit rougher than others. If your buggy is good off tarmac then it will be fine, however if it is the type with small wheels you will find it difficult. I hope this helps? Look forward to seeing you soon. John
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