Taxi 24/7 Ltd Nairn
Taxi 24/7 Ltd Nairn
4.5
رحلات في الطبيعة والحياة البريةجولات تاريخية وتراثيةجولات في مصانع تقطير الكحول
عرض كامل
4.5
21 تعليق
ممتاز
17
جيد جدًا
1
متوسط
0
سيئ
0
سيئ جدًا
3
wifie88
Nairn, UK62 مساهمة
الأصدقاء • أغسطس 2024
Tonight friends and i went out for a meal and we arranged a taxi from 24/7. The young gentleman who collected us was so charming, polite and just lovely. He actually picked us up for our return journey and i really tbink he deserves some recognition. Such a nice friendly young lad who was very patient with old ladies. He came from Inverness.
كُتب بتاريخ 25 أغسطس 2024
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D C
بالي, إندونيسيا7 مساهمات
العائلة • يونيو 2024
Do Not Use this company!!
Friday 14th June, I hired 2 x 16 seater buses for my wedding event..
I got 1 x 16 seater and 1 x 8 seater!
Though I had this all verified on email that I would get 2 x 16 seaters.
The drivers were extremely rude to my wedding guest. Even refused to come back to pick up my 8 other guest that they didn't have room for!
And the made my wedding ceremony run 30minutes late!!
On the second run, from ceremony to reception hall.. they threw a pram out the bus and left it in the torrential rain and thunder, therefore the 3 month old baby couldn't go back in it as it had a huge puddle of water..
And left 8 people at the ceremony again because of not having enough seats, and demanded to the groom that we must pay more for them doing an extra journey!?
Excuse me, we paid for 2 x 16 seater buses!!
We were so angry, we rang to complain the very next morning.. and the guy on the phone argued with us. Disgusting Service!! I have given them an extra 3 days to call back and apologise but Nothing! So DO NOT USE unless you want them to ruin your most important day of your life!
Proof of booking attached.
Friday 14th June, I hired 2 x 16 seater buses for my wedding event..
I got 1 x 16 seater and 1 x 8 seater!
Though I had this all verified on email that I would get 2 x 16 seaters.
The drivers were extremely rude to my wedding guest. Even refused to come back to pick up my 8 other guest that they didn't have room for!
And the made my wedding ceremony run 30minutes late!!
On the second run, from ceremony to reception hall.. they threw a pram out the bus and left it in the torrential rain and thunder, therefore the 3 month old baby couldn't go back in it as it had a huge puddle of water..
And left 8 people at the ceremony again because of not having enough seats, and demanded to the groom that we must pay more for them doing an extra journey!?
Excuse me, we paid for 2 x 16 seater buses!!
We were so angry, we rang to complain the very next morning.. and the guy on the phone argued with us. Disgusting Service!! I have given them an extra 3 days to call back and apologise but Nothing! So DO NOT USE unless you want them to ruin your most important day of your life!
Proof of booking attached.
كُتب بتاريخ 17 يونيو 2024
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Thank you for taking the time to leave a review Danielle, as everyone knows there are always two sides to every story, so I will give you ours, in response to your claims.
Firstly you are correct in stating you paid for 2 x 16 seaters for your wedding event. Rather than let you down completely, we did have to send an 8 seater along with the one 16 seater, due to a last minute fault being found with the other vehicle.
Our drivers both arrived at the hotel at 14:40 hours, 20 minutes earlier than the pre-booked time and made themselves known to a gentleman who appeared to be organising everyone. They explained the reason for replacing one of the 16 seater with an 8 seater and further explained that the 8 seater would do two journeys to ensure your guests all arrived at Ardersier beach. The gentleman told our drivers that you would be two and a half to three hours at the beach, at this point Ken (the owner of the company) told the gentleman that if by any chance the event ran over time, it may incur an additional charge.
Both vehicles were then kept waiting until 15:15 hours, before your guests started to appear, both the 16 and 8 seater were filled and departed at 15:20 hours, with the 8 seater returning immediately for the remaining guests. The driver was told that everything was delayed due to the makeup artist running late and some guests were not even ready to leave. Eventually the 8 seater left the venue on its second trip to the beach at 15:40 hours. The lateness and delays were no fault of our drivers, who were in fact kept waiting by your guests.
Our drivers waited in Ardersier and due to the torrential rain and thunder storm were called back to the beach earlier than previously arranged. Both vehicles were filled and guests taken the short distance to the Ardersier Hall, with one vehicle returning for the remaining guests, with no one being left behind and with no demands for any additional payments!
With regards to the pram having a huge puddle of water in it, your wedding party, including the pram, had been caught in a torrential downpour, our drivers can hardly be accountable for that. Everyone too had to walk the few hundred meters from the beach to where the vehicles were parked. At no point was the pram thrown from either vehicle, it was carefully placed within the boot, without even being folded down. Both vehicles have up and over boots so whilst waiting to load the pram, it would also have been sheltered.
When at midnight the vehicles returned to the hall to transport guests to the hotel, there were demands to be taken to Inverness and other locations, guests were politely told the hire was for them to be returned to the airport hotel, after which Ken was subjected to drunken foul mouthed and racial abuse, by one particular man who referred to him as a n****r!
Concerning the need for a return telephone call and apology, the original telephone call appeared to be fruitless in resolving any issues, so the need for a further conversation was thought unnecessary.
Sharon
كُتب بتاريخ 24 يونيو 2024
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Edward H
مساهمة
بمفردك • يونيو 2024
24/7 Nairn
Assisted me by supplying an excellent service under difficult circumstances - I was very impressed with the driver and the help supplied by the company.
I take this opportunity to thank all the staff for the service they kindly supplied.
Kind regards
Edward
Forres
Moray
Assisted me by supplying an excellent service under difficult circumstances - I was very impressed with the driver and the help supplied by the company.
I take this opportunity to thank all the staff for the service they kindly supplied.
Kind regards
Edward
Forres
Moray
كُتب بتاريخ 8 يونيو 2024
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DMS
60 مساهمة
العائلة • مارس 2024
We decided to hire a taxi and driver/guide for a trip to the Nairn area in Scotland. Although pricier than car rental you are allowed to take in and appreciate the wonderful highland sights. The owner, Ken, was an amazing judge of things that would appeal to us, in addition to a planned itinerary. The planning was done in conjunction with Ken pre-trip, who managed to squeeze in everything we wanted to do and more. His local contacts opened doors for us in a quest for clues to my ancestral roots. Ken’s wife Sharon was very helpful and provided great & tips and suggestions. A great source of local sites and knowledge in her own right. We came away from our trip with new friends and it is hard to describe how much effort Ken and Sharon put in to making our trip one in a lifetime. This much more than a taxi service. Very highly recommended!
كُتب بتاريخ 30 أبريل 2024
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Tom H
Scotland59 مساهمة
رجال الأعمال • أبريل 2024
Taxi booked the day before for a pickup at 06:00 to take me to the Airport.
06:00 no taxi so called and was told he would be with me in a minute or two.
06:05 no taxi so called and was told he would be with me in a minute.
06:07 taxi arrived. No apology.
Driver then drove at an average of less than 55mmph on the 60mph limit road.
If you use this firm for an airport run to catch a flight factor in extra time!!!!
06:00 no taxi so called and was told he would be with me in a minute or two.
06:05 no taxi so called and was told he would be with me in a minute.
06:07 taxi arrived. No apology.
Driver then drove at an average of less than 55mmph on the 60mph limit road.
If you use this firm for an airport run to catch a flight factor in extra time!!!!
كُتب بتاريخ 6 أبريل 2024
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Shelley C.
London, ON8 مساهمات
يوليو 2022
My group of 7 just returned to Canada from a tour around the Highlands. I contacted Taxi 24/7 several weeks before our trip to Scotland, and with the help of Ken and Sharon, several emails and phone calls, we came up with a personalized itinerary for our stay in the Highlands. To quote Sharon "we want to make sure you have a good time while here". We did! We spent 4 days with Ken. He took us to Skye, Loch Ness, Culloden, distilleries, waterfalls. Ken was very accommodating, pretty much we mentioned we'd like to see something and he made it happen. Always on time, he made sure we were at tours early. We ended our trip in Aberdeen, and when Ken realized we didn't have a ride to the airport, he made arrangements for us. I can't say enough about how much Ken (and Sharon) contributed to our trip. Thank you!
كُتب بتاريخ 12 يوليو 2022
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paul h
مساهمة
سبتمبر 2021
Great, reliable , friendly and trustworthy service - highly recommend these guys (thanks Ken). Helped us a number of time during the Coast2coast event. Super services
كُتب بتاريخ 22 سبتمبر 2021
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Polly0607
Nairn, UK17 مساهمة
يناير 2020
Always an excellent service. Safe, reliable and great value. Lovely owners and staff. Wouldn’t go anywhere else,
كُتب بتاريخ 26 يناير 2020
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James F
مساهمتيْن
رجال الأعمال • يناير 2020
Brilliant service, great staff. Highly recommend. I have used on many occasions. I have never encountered any issues.
كُتب بتاريخ 25 يناير 2020
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jellycat
3 مساهمات
العائلة • أغسطس 2019
After being let down by another taxi company 24/7 taxis came to our rescue!! We had a lovely diver kelly (the only female driver) who we had a lovely conversation with.
Thanks
Scarlett and family.
:))
Thanks
Scarlett and family.
:))
كُتب بتاريخ 12 أغسطس 2019
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Barbara K
Maplewood, Minnesota
What's the cost of a taxi from Nairn to Colladen ?
كُتب بتاريخ 3 سبتمبر 2019
Hi Emily
I am somewhat confused by your review of my company. You say that you use our taxi rank regularly after nights out, and that the lad behind the desk was incredibly rude to you. I am confused by this comment as we closed our High Street office in Nairn in the Scottish Highlands on 16 October 2017 and our drivers now work off the street and our telephones are answered in an office which has no public access. Without appearing rude, can I suggest that you may have confused my company with one of a similar name in another part of the country?
Thank you
Ken
كُتب بتاريخ 11 يوليو 2018
عرض نتائج 1-2 من أصل 2
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