‪The PlayBarn at Greenfields‬

‪The PlayBarn at Greenfields‬

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المنطقة
العنوان
تواصَل مباشرة

3.5
3.5 من 5 دوائر141 تعليق
ممتاز
‪39‬
جيد جدًا
‪34‬
متوسط
‪26‬
سيئ
‪21‬
سيئ جدًا
‪21‬

‪Eileen M‬
مساهمة
1.0 من 5 دوائر
العائلة • ‪فبراير 2020‬
‪I am sure people go here and have a nice time but we experienced the more interesting side of the customer service in February and since they never replied to my complaint about it I thought I would share. The place is clean and kids can play but it was the food and drink side where the staff working here let themselves down. When we arrived we were not told the kitchen was closing. We then had to buy snack food which was fine. We ended up buying a lot of snacks for three of our children but none of it was suitable for my friends baby so she went out to the car and got an Ella's kitchen pouch which we couldn't see that they sold. A staff member then came over and accused us of bringing in our own food and threatened us with leaving, I think they would rather the 8 month old stayed hungry. It spoiled our trip. We would have ordered hot food if they had been able to communicate. I have been to other soft plays that get the customer service down to a fine art but that is not what we got at the playbarn.‬
كُتب بتاريخ 23 يوليو 2020
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‪Katie W‬
5 مساهمات
4.0 من 5 دوائر
العائلة • ‪مارس 2020‬
‪Fab for a few hours, good is pretty good and good selection of drinks. Staff always friendly and they are fab at keeping big ones to their side so little ones can play‬
كُتب بتاريخ 5 مارس 2020
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‪Craig H‬
‪Elgin‬, UK25 مساهمة
1.0 من 5 دوائر
العائلة • ‪فبراير 2020‬
‪The PlayBarn does exactly what it says on the tin; somewhere for the children to play, with food and drink should you wish. However, the place is let down by the staff who are consistently rude and condescending. After reading other reviews, this is evidently quite common, yet nothing has been done to rectify the issue. Unfortunately we will not be returning. ‬
كُتب بتاريخ 1 فبراير 2020
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‪Juli G‬
مساهمتيْن
5.0 من 5 دوائر
‪نوفمبر 2019‬
‪I'm very surprised to read comments about staff as I am here very often and have found them to be excellent. The actual playbarn is great for all ages and the kitchen has a good choice of food. My grandson loves the children's bucket where he can pick his own food. Keep it up.‬
كُتب بتاريخ 20 نوفمبر 2019
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i am very happy to hear you enjoyed your visit at the playbarn and and would like to thank you for taking time for your lovely comments.
كُتب بتاريخ 22 نوفمبر 2019
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‪ElginerMR‬
‪Elgin‬, UKمساهمتيْن
2.0 من 5 دوائر
العائلة • ‪أغسطس 2019‬
‪We only go to the play barn as no where else. Front Staff and owner really let the place down, food workers better. They shout at you if kids try to open gate at reception, which has been the case for years,so review your system and get a new entry. Kids are kids and will always try and open an old rickety wooden entry gate.‬
كُتب بتاريخ 28 سبتمبر 2019
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Good Afternoon Am very sorry to read this review as our staff have always been praised for there cheery attitudes and thoughtful approach to our customers, we wont be reviewing our gate system as this is here for security purposes and to protect all children and fits in well with our signing in and out procedure which you would be familiar with as you've came here before. The play barn is parental supervision, staff will only intervene at the gate if the parents are not supervising children. Staff would never shout at children and this is always done in a polite manner. Thanks for your review
كُتب بتاريخ 27 أكتوبر 2019
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‪Olivia d‬
‪Aberdeen‬, UKمساهمتيْن
2.0 من 5 دوائر
‪أغسطس 2019‬
‪Definitely won't be back. Some of the employees working there on Sunday had quite a bit of bad attitude.‬
كُتب بتاريخ 27 أغسطس 2019
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Good afternoon Really sorry to hear this, our staff try very hard to please all off our customers needs, but obviously on this occasion you were not pleased at all with their efforts If you would like to discuss your review further please contact us through email at theplaybarn@live.co.uk Thank you for your review
كُتب بتاريخ 27 أكتوبر 2019
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‪Dolphincleaner‬
إدنبرة, UK17 مساهمة
3.0 من 5 دوائر
العائلة • ‪يوليو 2019‬
‪Friendly greeting, soft play itself ok, but tables/floor quite dirty. Baked potato lunches pretty good, and wee one enjoyed her kids bucket lunch! Staff helpful when we sought to extend visit duration.‬
كُتب بتاريخ 13 يوليو 2019
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Good afternoon We are really pleased that you enjoyed your visit, you've mentioned the floor being messy which we can understand but if we have a busy day we cant pull the hoover out in the middle off service as customers complain, but we do try ensure that we pick up bigger bits off food etc whilst we are cleaning our tables Thank you for your review
كُتب بتاريخ 27 أكتوبر 2019
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‪Donna M‬
مساهمة
1.0 من 5 دوائر
العائلة • ‪مايو 2019‬
‪Just witnessed a man that works here shouting at the kids very loudly. Absolute disgrace... the whole place went quiet as we were all so shocked. People sitting next to me commented that he needed to calm down. How dare he... this is the 2nd time I have witnessed men that work here shouted at kids. Terrible place‬
كُتب بتاريخ 18 مايو 2019
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I find this review very odd, as on this day in question we had no complaints not even by yourself, if everyone was so shocked by this i am surprised we have no face to face complaints as we actually had some praising by how we monitor the frame, males do work here and am saddened by how this has been portrayed as staff do not shout at kids in here for no reason at all, on this day in question children were climbing up the slide and putting other children in danger, staff have to raise there voice as its so loud in the playbarn but this doesn't mean they are directly shouting at children (whispering does not work) But thank you for your review
كُتب بتاريخ 27 أكتوبر 2019
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‪Donnax D‬
‪Elgin‬, UK32 مساهمة
2.0 من 5 دوائر
العائلة • ‪أبريل 2019‬
‪Took 3 children here . Had planned play and food . Upon arrival allocated table . Ordered drinks as lunch was a while away ! Table was absolutely disgusting despite the play area only just been open . The menu card was just as bad ! One of staff came round table to gather cups etc . Told her to take away menu card as it was disgusting and so was table . She apologised n took away card ! Expected her to come back n clean table ! Someone came back with new menu card but no one bothered to clean the very clearly filthy table ! Thought to myself if they are that lax with table hygiene then there’s no way I’m eating there . Left shortly later !‬
كُتب بتاريخ 28 أبريل 2019
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Good Afternoon Am very sorry to read this review, if you would like to discuss this further email us at theplaybarn@live.co.uk Thanks
كُتب بتاريخ 27 أكتوبر 2019
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‪Michael M‬
‪Aviemore‬, UK19 مساهمة
5.0 من 5 دوائر
العائلة • ‪سبتمبر 2018‬
‪This is such a great place, loads if room for kids and adults if you want to get in their with them

So many levels its just perfect, keep coming back kids already asking for next visit‬
كُتب بتاريخ 14 أبريل 2019
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thank you we are so pleased you enjoyed your visit. and hope to see you soon
كُتب بتاريخ 26 أبريل 2019
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