Thank you for coming to celebrate with us, we are delighted you enjoyed your visit with us. the team love to hear that our visitors enjoyed their time with us. hopefully see you back soon, look out for our event celebrating the monument this summer, final details in preparation and we will share details on our website, social media and through eventbrite.

Thank you for sharing your experience with us, delighted that you found something for all the family and sampled our Clootie Scone!

I am sorry to hear that you did not enjoy your visit with us, as we explain on arrival and as you enter the museum light levels are low to protect the written works which are the actual works. It's not really our intention that the poems should be read in entirety, the are their to give a taste of his work and there is lots of interpretation and the opportunity to hear his works through the handsets beside the poetry cases. The Museum offers so much more that just the written works with objects owned by Burns and his family , interactives and items which remember and celebrate him and his work. On the first Tuesday of each month we offer accessible opening which means the lights come up , so you might prefer that experience, though the interactives and some of the audio is suspended to create a calm experience for those who are not so comfortable with too much noise or visual stimulation I do hope you managed to visit all the other parts of site which we look after, the Monument Gardens, Statue house, Auld Brig, Graveyard , Poet's path with it's giant mouse and of course the Birthplace Cottage and it's smallholding with the amazing wicker sculptures by local artist David Powell and which should also have been part of your experience with us

Thank you for giving our 5* Museum a 5* review. We are delighted you found that your visit reflected the experience we strive to provide. Thank you also for being an NTS member and continuing to support us in our efforts to look after the places we love and keep them accessible for everyone. we hope to see you back soon

I am sorry to here that you did not enjoy your visit with us. It is not unusual to spend 3 hours with us particularly if you take in all the elements of the site which your entrance fee and cafe purchases helps to maintain: the Museum and collection, Birthplace Cottage, Smallholding and Gardens, our Poet's Path and sculptures, the Monument, its gardens and the roundhouse and you can visit the Auld Kirk and the final resting place of William Burns but we offer is not for everyone and I am sorry that we were unable to meet your expectations, though it is good to hear that you enjoyed our interactives. Becoming a member of the National Trust for Scotland would give you unlimited free access to all of our properties and complimentary entry to National Trust properties across the UK and this might represent better value for you, our team should have made you aware of this option when paying. However I will dispute the price you quote as a charge for soup and soft drinks as I am unable to think how the products we sell add up to that price- please contact me burns@nts.org.uk to discuss further and I will be happy to arrange a refund if you have been overcharged.

Thank you for your review, for anyone reading this and thinking about visit I should clarify that the cottage is a 15 minute walk away from the main museum so maybe a wee bit further away than suggested here. Our Gardeners will be delighted to here how much you enjoyed the space and the volunteers who support them will also be pleased to hear that they are appreciated not only but us but our visitors as well,

Thank you for taking the time to review your visit with us, its great to hear that you enjoyed your day and managed to take in all parts of the site during your visit, whilst we can't take credit for the piper, we are often delighted to hear the pipes with weddings being such a regular occurrence at the Brig' o Doon Hotel. We hope to welcome you back to visit us again in the future!