Hebridean Excursions
Hebridean Excursions
4.5
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Hebridean Excursions
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عرض الخيارات4.5
28 تعليق
ممتاز
24
جيد جدًا
2
متوسط
0
سيئ
0
سيئ جدًا
2
Pamela M
Edmonton, كندا40 مساهمة
زوجان • سبتمبر 2017
My husband and I were very disappointed when our two day trip to Stornoway was dampened by this company. We booked and paid for a 1/2 day tour on September 8th, wrote a "contact form" on the website the 10th and 11 the of September with no reply. Called the number on the website and still no contact. Tread lightly here,...I would not recommend this company.
كُتب بتاريخ 12 سبتمبر 2017
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Pamela i wish to send my utmost apologies about your tour we hold our hands up and admit we never turned up the reason was that the tour was booked on line on the contact page and the link to say that you had paid was not pointing to the email address to clarify this .
the first i knew about the payment was trading standards got in touch and i went to see them i then checked my paypal and found that there was 3 clients yourself included and Sarah Loven who has also left a review at the same time the money was returned immediately as the mistakes were rectified as tours were too late .
i contacted my web supplier and asked them not to let the contact page take any payments this was duly done but by then the 3 clients had paid but what was more annoying was that money had changed into our paypal account .
i had previous correspondance with these tours but the emails to clarify that they were on never linked to me im not using this as an excuse WE should have had a better back up system and i take the blame for spoiling your day i hope you will see that all our other reviews were of a good standing and the tours that gave us a bad report were all at the same time /week etc when everything went wrong .
Again i can only apologies m thanks for your time in this matter John
كُتب بتاريخ 18 أبريل 2018
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Sara L
Luleå, السويد19 مساهمة
الأصدقاء • يوليو 2017
My friend and I were very disappointed with this company. We'd planned and agreed to two guided day trips from Stornoway, they didn't show up to either. Nobody answered the telephone, email or on Facebook either. Totally ruined our holiday. At least we got help on the 2nd day from the lasses at the VisitScotland centre in Stornoway to get another guide.
كُتب بتاريخ 22 يوليو 2017
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Sarah i wish to send my utmost apologies about your tour we hold our hands up and admit we never turned up the reason was that the tour was booked on line on the contact page and the link to say that you had paid was not pointing to the email address to clarify this .
the first i knew about the payment was trading standards got in touch and i went to see them i then checked my paypal and found that there was 3 clients yourself included and Pamela who has also left a review at the same time the money was returned immediately as the mistakes were rectified as tours were too late .
i contacted my web supplier and asked them not to let the contact page take any payments this was duly done but by then the 3 clients had paid but what was more annoying was that money had changed into our paypal account .
i had previous correspondance with these tours but the emails to clarify that they were on never linked to me im not using this as an excuse WE should have had a better back up system and i take the blame for spoiling your day i hope you will see that all our other reviews were of a good standing and the tours that gave us a bad report were all at the same time /week etc when everything went wrong .
Again i can only apologies again and hope you had better days on your holidays after outr disappointment thanks for your time in this matter
كُتب بتاريخ 18 أبريل 2018
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hodaalmahrouki
جلاسكو, UK6 مساهمات
بمفردك • أبريل 2016
Ian picked me at airport. He was an excellent Guide who is very knowledgeable and polite.
The tour was magical and I enjoyed every minute of it.
The tour was magical and I enjoyed every minute of it.
كُتب بتاريخ 18 أبريل 2016
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Susan L
Wall Township, نيو جيرسي6 مساهمات
الأصدقاء • سبتمبر 2015
Hebridean Excursions were wonderful. Ian picked us up at the airport, And the magic began. He was very knowledgeable & entertaining. The Isle itself, was amazing. From the peat field (bog) he lead us thru, to the Cavendish stones it was amazing. We met wonderful interesting locals, had lunch at a great Inn, explored the black houses, stood on the Butte of Lewis, discussed the guga hunt (read Peter May's book on Lewis),visited (and shopped) the wonderful pottery,had a lesson and demostration on the making of Harris Tweed, etc.
Our guide, Ian, was excellent, We highly recommend the company & Ian!
Our guide, Ian, was excellent, We highly recommend the company & Ian!
كُتب بتاريخ 20 سبتمبر 2015
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DoverRuben
Dover162 مساهمة
الأصدقاء • سبتمبر 2015
We had a day stopover on a round Britain cruise, and although we were a bit late getting off our ship, Ian, our driver was waiting for us on the quay at Stornoway. Being a bit disabled, I had some difficulty at first in climbing into his 4 x 4, but he came well prepared with a stool! The car was very comfortable, and being seated high up gave us a great view. Ian was born and bred on Lewis and so was able to answer all our questions about life there today, which interests us just as much as the history.(Ian admits he doesn't know all the dates and names, but he is swatting hard, so full marks for effort.) Most memorable was the Butt of Lewis lighthouse and the Arnol Blackhouses and the ghastly (to us) sight of fisherman plucking gannets. Alison was most efficient and friendly in arranging the booking by email . We learnt a lot, we had fun and quite a few laughs. Definitely recommend!
كُتب بتاريخ 11 سبتمبر 2015
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Mary C
Sydney, كندامساهمة
زوجان • يوليو 2015
We travelled with Hebridean Excursions in July/2015 on the Outer Hebrides.Alison planned our trip for us keeping in mind our wish list to see where our ancestors lived on South Uist and to see the beautiful beaches.Duncan was our driver and he was just great, very knowledgable about the islands.He drove us from North Uist thru to Barra and Vatersay over 3 days.He showed us stunning scenery along the way and made many stops for us to take pictures,He is a very pleasant man, very accomodating to us,always making sure that we were enjoying ourselves.Thanks to Alison and Duncan we thoroughly enjoyed our days on the Outer Hebrides and have many great memories of a wonderful holiday.We highly recommend Hebridean Excursions as a way to tour around the islands. (Curries, Nova Scotia)
كُتب بتاريخ 7 سبتمبر 2015
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alwayshappy2travel3
47 مساهمة
العائلة • أغسطس 2015
In order to make the most of our precious vacation time in Scotland we decided to fly into and out of Isle of Lewis in one day giving us over eight hours to tour. We did not feel rushed as we visited Arnol Blackhouse, Carloway Broch, Gearannen Blackhouse Village, Callanish Standing Stones, Whale Bone Arch, Norse Mill and Kiln, the Iron Age Village on the Isle of Great Barnera, the Uig sands and chesspiece reproduction, and a photo opp at Lews Castle and Stornoway water front. It is amazing how much history can be seen in one day! Luckily these sites are all off of a main circular road from the airport.
The only con to the tour was that the car reeked of cigarette smoke which was a problem for my daughter and husband. Honestly, it never occurred to me to ask for a nonsmoking tour guide but now I know make this request in the future. We also would have liked more commentary but the smoke situation interfered with my family's typical inquisitive touring style so maybe Ian felt we were just not interested.
The only con to the tour was that the car reeked of cigarette smoke which was a problem for my daughter and husband. Honestly, it never occurred to me to ask for a nonsmoking tour guide but now I know make this request in the future. We also would have liked more commentary but the smoke situation interfered with my family's typical inquisitive touring style so maybe Ian felt we were just not interested.
كُتب بتاريخ 3 سبتمبر 2015
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Maria H
ستوكهولم, السويدمساهمة
الأصدقاء • أغسطس 2015
Actually we had to cancel our trip to the Western Isles, but we had already booked a tour with Hebridean Excursions a long time ago. During spring we had contact about our travel plans in Scotland and always had a great contact with Alison, got ideas and valuable information. Such a professional and friendly company! I will for sure contact them again if I plan to visit Isle of Harris/Lewis!
كُتب بتاريخ 18 أغسطس 2015
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jackie t
مساهمة
الأصدقاء • يوليو 2015
Excellent tour of the Islands of Lewis and Harris with this group. Duncan our tour guide showed us much more than we had expected of the area. Price was very reasonable for all that we received which was door to door ( pick up at airport, to hotel, touring both days for several hours and drop off at airport). We felt we received à real insiders tour. Duncan even coordinated with à large tour bus group so we stayed ahead of them. Very pleased with the experience.
كُتب بتاريخ 5 أغسطس 2015
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Alan R
Skegness, UK27 مساهمة
زوجان • يوليو 2015
Our guide tried very hard to find an eagle but we had to make do with an excellent day of seeing many of the other sights and sites of Lewis. The car was comfortable, the guide was knowledgeable, the picnic was excellent. Nothing could be faulted apart the unwillingness of the eagles to show and we can't really blame that on Hebridean Excursions. We have already booked another trip for March 2016
كُتب بتاريخ 12 يوليو 2015
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Do you only give tours if people are already in the outer Hebrides? HOw long is the tour--several days? I can't quite find all the info so far. Thank you
Linda Joy
كُتب بتاريخ 27 مارس 2017
We would love to visit Isle of Lewis and will be in Scotland 14-29 July 2016. We hope to hire a car to get around whilst there, and are trying to work the best way to see Lewis. I have had a look at the option of bringing the car over by ferry, but I think I would like a guided tour, in which case I'm not sure what to do with the car? Also, we have been warned of the midges. Can you help? Any suggestions gladly considered.
Kind regards
Sue
كُتب بتاريخ 2 مارس 2016
عرض نتائج 1-2 من أصل 2
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