‪Spa Diamond‬

تعليقات حول - ‪Spa Diamond‬, ديربي

‪10:00 ص - 09:00 م‬
الاثنين
10:00 ص - 09:00 م
الثلاثاء
10:00 ص - 09:00 م
الأربعاء
10:00 ص - 09:00 م
الخميس
10:00 ص - 09:00 م
الجمعة
10:00 ص - 09:00 م
السبت
10:00 ص - 09:00 م
الأحد
11:00 ص - 08:00 م
نبذة
المدة المقترحة
ساعة - ساعتان
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تحسين هذا الإدراج
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المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
498 على بُعد 5 كيلومترات
معالم الجذب
89 على بُعد 10 كيلومترات

5.0
106 تعليقات
ممتاز
‪97‬
جيد جدًا
‪4‬
متوسط
‪0‬
سيئ
‪1‬
سيئ جدًا
‪4‬

unicorn d
مساهمة
بمفردك • يناير 2022
‪I had my first ever swedish massage here. Sam was amazing. So much tension on my back was all gone. She explained every process and l really enjoyed it. I definitely recommend this place and l will definitely be back. Thanks Sam. My back feels so much better.x‬
كُتب بتاريخ 22 يناير 2022
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H A
مساهمة
زوجان • يناير 2022
‪We arrived at the spa bang on 11am, when we arrived we were expecting to have a 2 hour treatment from 11am to then finish at 1pm which was stated on the website. After booking the appointment for me and someone else. Upon arrival, we then got told that it was actually a 1hr aromatherapy massage, a 45 minutes head or foot massage and a 15 minute spa cocoon. This spa cocoon was not stated on the website and when we told the woman at the desk that we never knew about this 15 minute treatment she said that it wasn’t the first time that someone had said to her and that she would contact the management team and let them know. When we got to the room, they had a little booth set up in the corner in which it looked like a big pooped up mattress. She said that we should strip naked and sit in it as the point of the treatment was to get really hot with the steam where it would then relax us and get rid of the toxins. I first got in and they made my mum a cold cup of tea, in which she sent back and they got her another one but didn’t offer me a drink at all. The spa cocoon turned out to be an air fryer underneath a plastic chair with towels on top of it. The air fryer was not working at all and I was mortified. I was sat in a cold plastic ball freezing. The same thing happened to my guest. When the spa assistant came upstairs to tell us it was time to swap over, we told her that it wasn’t working and that it was a pointless treatment. She told us that they had a lot of time free so we could just wait to see if it warmed up which it didn’t. When my guest used the machine, she had to change the towels herself, which is something we should not be doing for paying £160. When we asked them for another towel, they kicked up a fuss about it. We finally gave up on the machine and when it was time for the massage, they didn’t give us a consultation which it stated it the treatment to decide which oils we wanted to use and the oils used were not hot oils either. The massages were fine but when it came to picking either the foot or head massage. The treatment was meant to be 45 minutes but it instead only lasted 20 minutes. They did not ask us which treatment we wanted to do and just straight away did the head massage to us both which is not what we wanted. We wanted the foot massage. They didn’t do a good job of the head massage and they didn’t even use oil on my guests hair. They asked her to take her Apple Watch off but she was timing how long the whole massage was and the moment they finished early we were both confused as to why it ended up being such a short treatment. The room was also dirty, with cobwebs and random hairs in the corner of the room and gritty bits all over the floor. They then left the room quickly and told us to go downstairs. When we went downstairs, we asked them why the treatment was so short and they were really rude and said that because we spent so long in the spa cocoon they couldn’t give us as long as the full treatment stated. We were confused because the girl came into the room saying that they had time on their hands and to see if it warmed up any longer. They said that there was nothing in which they could do. They said their manager would be in contact with me but I’ve still not had a response. I gave them my number directly. When we asked for our money back they said this was nothing which they could do and hurried us out the building. We didn’t ask for the spa cocoon treatment which was something we didn’t know about until after they asked us to pay when we first entered the building and the 2 hour massage was not fulfilled with not only the time length but also false advertising as we did not have the service which they promised to give us. DO NOT PAY UNTIL AFTER THE SERVICE.‬
كُتب بتاريخ 21 يناير 2022
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Sharon
مساهمتيْن
بمفردك • يناير 2022
‪Afternoon swedish massage was very relaxing, Maddie was professional, the room was a tad cold for me and the "hot" oil used was not at a consistent temperature but overall the massage was still enjoyable and I would go again.‬
كُتب بتاريخ 19 يناير 2022
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PeakDistrictDeb
derbyshire50 مساهمة
يناير 2022
‪I had a massage with Maddie. My back, due to stress, was one big knot, so it wasn't easy, but she totally loosened up my shoulders and neck which was amazing. If they had a heated under blanket on the bed that would have been better. I'll definitely go back.‬
كُتب بتاريخ 8 يناير 2022
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Beck
ديربي, UK3 مساهمات
بمفردك • يناير 2022
‪Swedish massage and Indian head massage with Megan. Lovely experience, really calm and relaxing. Handy parking opposite for £3.50 all day too. Will be returning!‬
كُتب بتاريخ 3 يناير 2022
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Rich
ديربي, UKمساهمة
بمفردك • ديسمبر 2021
‪Went in a spur of the moment kind of thing (it was opposite the car park) as it had been a few years and I've been really stressed lately.
Really friendly staff, got me in straight away and it was just the ticket!
😀‬
كُتب بتاريخ 10 ديسمبر 2021
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Thank you for taking the time to write a review. We are happy that you had such a great experience and that you found the team friendly on your visit. We look forward to seeing you back at the Spa again soon.
كُتب بتاريخ 11 ديسمبر 2021
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Banjo
4 مساهمات
أكتوبر 2021
‪Been here a few times - excellent booking system, each masseuse is brilliant (last time was Charlotte) would highly reccommend.‬
كُتب بتاريخ 26 أكتوبر 2021
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Thank you for taking the time to write such a wonderful review. We are happy that you had such a great experience and have passed your feedback onto your therapist Charlotte. Your feedback is important to us and we look forward to seeing you back at the Spa again soon.
كُتب بتاريخ 22 نوفمبر 2021
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malcolm a
3 مساهمات
بمفردك • أكتوبر 2021
‪Had a lovely relaxation massage with laura. Was so beautiful and I nearly fell asleep.
Definitely go again and I recommend this place‬
كُتب بتاريخ 23 أكتوبر 2021
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Thank you for taking the time to write such a wonderful review. We are happy that you had such a great experience and have passed your feedback onto your therapist Laura. Your feedback is important to us and we look forward to seeing you back at the Spa again soon.
كُتب بتاريخ 22 نوفمبر 2021
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Derby family
‪Derbyshire‬, UK15 مساهمة
العائلة • أكتوبر 2021
‪Iv got fibromyalgia, and was unsure how this would make me feel, but Couldn’t thank Rachel any more, made me feel so relaxed (nearly feel asleep) so gentle and felt like she was taking all the rubbish out my body away… I will definitely be going back and I would definitely recommend…
Went in with back pain came away with non… next time will be full body‬
كُتب بتاريخ 11 أكتوبر 2021
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Thank you for taking the time to write such a wonderful review. We are happy that you had such a great experience and have passed your feedback onto your therapist Rachael. Your feedback is important to us and we look forward to seeing you back at the Spa again soon.
كُتب بتاريخ 22 نوفمبر 2021
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Tokfozelek
مساهمتيْن
زوجان • سبتمبر 2021
‪I had my first massage ever, my gf had booked me in a Men's Grooming MOT. I was a bit nervous but Sinead was very professional throughout explained the whole process and made me feel relaxed.‬
كُتب بتاريخ 26 سبتمبر 2021
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Thank you for taking the time to write such a wonderful review. We are happy that you had such a great experience and have passed your feedback onto your therapist Sinead. Your feedback is important to us and we look forward to seeing you back at the Spa again soon.
كُتب بتاريخ 22 نوفمبر 2021
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