Hi all, I know that the Dartford Crossing is undergoing some significant changes, however, I'm having some issues with my account that I've used for several years. i.e. "Dart Charge, the authority responsible for toll collection on the Dartford Crossing, clarified that crossings made from 6am on July 26, 2023, will be allocated to the respective accounts but they might not be viewable until after August 15." But we are now nearly in November! 1. Everytime I log in I see a message stating "You have to re-validate your payment card details" - however, I can't validate a card I no longer have or has expired. 2. Linked to the above, I click on "You do not have a valid payment method on your account. Add payment method." but when I do this, there's no option to actually add a new card. It just shows my card that I no longer have, and I cannot delete it. 3. I go to "Crossing History", and it shows "No recent crossing history, please try again." however I have crossed several times since August and my account balance/credit is still showing the original balance. 4. I have tried to contact them several times directly via the "Contact Dart Charge" page in my account, my first message being August 8 , 2023, in total six times - last one being October 9. They have "Closed" the status of the first four even though no one actually got back to me. I don't want to get an unexpected fine so I'd really just like my account to work.

Just crossed Dartford crossing on15th September have a account when will the payment come out as not showing up as yet

Hi I hve bought anouther car to meet the new regulation s to go into london now I want to add it to tmy dartford crossing account How do I do it

I have an account and have 4 cars on it can i add anouther car and how do i do it

I have a dart charge account but need to remove all vehicles and just have 1 new vehicle. How do I do this. I have tried calling and getting into my account but with no success.

Hi, I paid for 2 uses of the crossing yesterday, (a return crossing) but didn't end up going home until today. Will my payment from yesterday's return trip cover me going over today? TIA

I have a new car EK66 ZPW and no longer drive BJ11 MWC. How do I change my Dart Crossing details to detect my new car?

I would like to change my vehicle registration on my dart charge payment as I had paid in advance but have since changed my car

Hi i am due to drive to post code (DA2 6 PB) dartford from Tonbridge kent , my question is i want to avoid motor ways and specially dartford tunnel crossing. Please advice which is the best way. I dont mind if it takes few extra minutes but honestly no motor ways please get very confused. Thanks

Hallo Pete, du verstehst aber schon Englisch? Das Schreiben, was du bekommen hast, beinhaltet auf der zweiten Seite einen Text, in dem man Dir die Chance gibt, innerhalb 10 Tagen OHNE Strafe einfach nur die Maut zu zahlen, weil Du Ausländer bist und man davon ausgeht, dass Du das nicht wusstest. Ich fahre seit Jahren regelmäßig nach UK und das Theater mit der Maut spare ich mir und warte immer auf das Schreiben von der Royal Post. Sollen die doch 11 Pfund Porto ausgeben für 2,50 Pfund Maut.