Grosvenor Casino Walsall
Grosvenor Casino Walsall
Grosvenor Casino Walsall
4
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المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
535 على بُعد 5 كيلومترات
معالم الجذب
172 على بُعد 10 كيلومترات
4.0
72 تعليق
ممتاز
34
جيد جدًا
23
متوسط
6
سيئ
2
سيئ جدًا
7
Nomad35248213079
مساهمتيْن
الأصدقاء • يناير 2025
Visited Saturday 31st of January. Gotta give a massive shout out to Jess the lady on the cash desk. She’s a legend, so professional and so funny. I look forward to seeing her every time I visit. Grovesnor give the girl a pay rise.
كُتب بتاريخ 2 فبراير 2025
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Sophie M
84 مساهمة
بمفردك • يناير 2025
Manager replied to my Google review trying to defend herself. She slagged off her colleague with learning difficulties and someone she interviewed before me. She’s trying to cover her own backside.
كُتب بتاريخ 30 يناير 2025
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Laura
برمنجهام, UKمساهمة
زوجان • سبتمبر 2024
Came here for a change really nice casino, shame about the management was playing roulette threw a call bet dealer had taken the money the manager then comes over and says late bet when querying this the gaming supervisor was willing to give us our bet then the manager 'James' intervened and said no it was a late bet which it clearly wasn't as the dealer had took the cash and was also a winning bet. Then we over heard this so called manager slagging off his staff members to a customer. Very professional and rude obviously his time is up in the business.
كُتب بتاريخ 26 أكتوبر 2024
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Hi Laura
Thank you for taking the time to review Grosvenor Walsall. We're sorry to hear of your disappointing recent experience at the casino.
We will make sure your feedback is passed on to the Walsall team to review. If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
We really hope that your future experiences with Grosvenor Casinos are fun and enjoyable. We will be doing all we can to ensure this is the case.
Kindest Regards
Ken, Grosvenor casinos customer support team
كُتب بتاريخ 30 أكتوبر 2024
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Nomad35248213079
مساهمتيْن
بمفردك • أكتوبر 2024
Waited 15 minutes at the bar for a drink despite it not being busy. When I asked the member of staff where the barman was I was told quite harshly “ he is entitled to a break you know “ I’m sorry but that’s not my problem. If people don’t visit you won’t have a job you ginger haired snotty cow.
كُتب بتاريخ 5 أكتوبر 2024
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Mark Jones
مساهمتيْن
العائلة • يوليو 2024
A dreadful casino, ran by an awful manager. He's rude, doesn't engage and staff really dislike him. Not a good advert. Perhaps ask your customers to complete a surgery on this guy.
كُتب بتاريخ 9 أغسطس 2024
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Denise B
ديربي, UKمساهمة
بمفردك • مايو 2024
Car parking scam, I have received a 60 pound fine, there were no clear signs indicating pay and display in the car park nor was I informed that validation was required in the casino.
كُتب بتاريخ 14 مايو 2024
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Dean C
3 مساهمات
العائلة • مارس 2024
I've been charged £60 from the car park (Minster Baywatch) for being in the car park for 15mins. I was unable to leave the car as there was a issue with the convertable roof and I wasn't about to leave the car unsecured for 3-4 hours. I appealed the charge but Minster Baywatch didn't want to know they just wanted money! Just a heads up to any first time visitors you need to validate your parking in the casino. I was unaware as I didn't go in. There are no sign posts displadying this info outside.
كُتب بتاريخ 26 أبريل 2024
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Hi Dean
Thank you for taking the time to review Grosvenor casino Walsall. We're sorry to hear of your frustration at receiving a parking ticket on your recent visit.
We will make sure your feedback is passed on to the Walsall team to review. If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
We really hope that your next visits to Grosvenor are positive experiences We will be working hard to make sure of this.
Kind Regards
Ken
كُتب بتاريخ 27 أبريل 2024
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Julie C
47 مساهمة
زوجان • أكتوبر 2020
This was the second friday we have been this month excellent drinks and food . Staff very sociable and friendly shout out to lucy she was the best though had a little chat and a laugh when she was bringing drinks over just what you need in these times . Also fab that food and drink half price from 4 til 7 .very good quality too .
كُتب بتاريخ 19 أكتوبر 2020
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Rebecca I
54 مساهمة
سبتمبر 2020
Been here tonight, Mary has been such an attentive great server. Shes absolutely lovely and has made our experience. She was all on her own, but still made everyone feel so valued
كُتب بتاريخ 7 سبتمبر 2020
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Marie S
برمنجهام, UK274 مساهمة
يناير 2020
We went there to meet friends for food and a little entertainment. It’s always so safe and pleasant in there.
We were disappointed there was no entertainment on but they did advise that it would be back on as things pick back up - it is January afterall.
The end has changed since our last visit and after a little wait our food arrived. Incidentally we were told it would take a little while but we were in no rush.
On arrival the food was excellent and couldn’t be faulted
We did ask about the changes that were appeared to be started and the restaurant area should be refreshed in no time. Hoping to book here for my daughters 18th in the near future.
We were disappointed there was no entertainment on but they did advise that it would be back on as things pick back up - it is January afterall.
The end has changed since our last visit and after a little wait our food arrived. Incidentally we were told it would take a little while but we were in no rush.
On arrival the food was excellent and couldn’t be faulted
We did ask about the changes that were appeared to be started and the restaurant area should be refreshed in no time. Hoping to book here for my daughters 18th in the near future.
كُتب بتاريخ 26 يناير 2020
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What cider do they sell?
كُتب بتاريخ 24 يوليو 2018
Why is it now a minimum bet of £1 from 7pm until 1am on a Friday and Saturday, when it used to be busy but I have been in tonight and the place is empty???
كُتب بتاريخ 15 يوليو 2017
Do I need to be a member or can I just turn up on the night
كُتب بتاريخ 23 يونيو 2015
You can just turn up on the night but will need to regisiter if it is your first visit.
Photographic ID is required on your first visit only. If you have any questions please do not hesitate to contact us on 01922 645222.
كُتب بتاريخ 24 يونيو 2015
عرض نتائج 1-4 من أصل 4
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