House of Fraser
House of Fraser
3.5
تم الإبلاغ عن إغلاق هذا الموقع بشكل دائم
ما جائزة Travellers' Choice؟
يمنح Tripadvisor جائزة Travellers’ Choice لأماكن الإقامة ومعالم الجذب والمطاعم التي تحصل باستمرار على تعليقات رائعة من المسافرين ويتم تصنيفها ضمن أفضل 10% من المنشآت على Tripadvisor.
المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
408 على بُعد 5 كيلومترات
معالم الجذب
127 على بُعد 10 كيلومترات
3.5
26 تعليق
ممتاز
10
جيد جدًا
4
متوسط
5
سيئ
3
سيئ جدًا
4
Sandra G
Wolverhampton, UKمساهمة
بمفردك • سبتمبر 2023
House of Fraser Wolverhampton Branch.
I would just like to express my deepest thank you to Romanpreet counter manager who works for Clinique. She gave me the best experience in skin care. She treated me like a queen. She is an asset to the House of Fraser team in Wolverhampton Thank you so much for today.
I would just like to express my deepest thank you to Romanpreet counter manager who works for Clinique. She gave me the best experience in skin care. She treated me like a queen. She is an asset to the House of Fraser team in Wolverhampton Thank you so much for today.
كُتب بتاريخ 20 سبتمبر 2023
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Miz M
برمنجهام, UK13 مساهمة
زوجان • مارس 2023
They have closed the customer toilets which is a joke when spending an age in there shopping for an outfit! But worse still they do not offer refunds!!!!! The team who work there are actually lovely… but the parent company and their store policies suck! I had to return to buy a jacket as I wanted to check my husband liked it too (it was expensive in the sale but not cheap). Normally I would purchase, show him, keep or return, but HOF do not allow this! I returned a day or two later, with my hubby who liked the jacket too - yay! (Bless him he hates shopping!), but at the til it transpired that the price was incorrect … the reduction had finished so it was back to £249.00 The manager & staff were so lovely, but due to head office rules he could not honour the reduced price marked £199.00. I was gutted! (Apparently the sale had ended the day after my first visit). I asked if they could meet us half way, but the best he could do was £10 off… better than nothing & with a wedding looming I needed an outfit, but still if the company didn’t have the silly no refund policy I would have been fine!
كُتب بتاريخ 16 مايو 2023
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
sammiG
4 مساهمات
مايو 2023
Nice store, with a good selection, usual hill finger, Lauren, barber etc.... Watch out staff closing 15 mins early , must be trying to save mike's electric bill. Can be problem when your trying t
O get back to car park, + have mobility issues, stores opposite end to touchwood shopping centre, approx 10 mins walk, nice in summer
O get back to car park, + have mobility issues, stores opposite end to touchwood shopping centre, approx 10 mins walk, nice in summer
كُتب بتاريخ 7 مايو 2023
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Richard
برمنجهام, UKمساهمتيْن
مارس 2023
An item I wanted to purchase had a sale price label on. When scanned came up for more money than the original price. Helpful and polite female working behind till went to ask the manager but was told they could not honour the tag on the item as the price had increased. Manager couldn't be bothered to come and tell me himself. Store looks extremely dated. Went outside shop and brought the item on Amazon for the same price as the sale price, and free next day delivery. Will look there first next time. Wont be sorry when Amazon eventually puts places like these out of business.
كُتب بتاريخ 16 مارس 2023
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
reggaegirl69
Blackburn, UK81 مساهمة
زوجان • أكتوبر 2022
To whom it may concern,
I would like to make a formal complaint that happened at the House of Fraser store in Wolverhampton on the 29th October 2022 around 12pm.
My fiancé was looking for a new foundation and we came across some sale items. We opened the boxes to look at the colour and noticed that the foundation had already been opened and used as there was dry foundation in the pump. The security came over to us and said in an aggressive tone 'You cannot open them, they are unsellable now', to which she explained that they had already been opened. He called over the floor manager and my fiancé had to prove with a random bottle that they had already been used and opened. The security's attitude was unbelievable with the response. My fiancé had to tell the floor manager that she suffers with anxiety and panic attacks and no longer wish to shop there. The situation was blown out of proportion which caused her to have a panic attack in the shop and I had to carry her to the car.
She has been intimidated with the same security man in the shop 4 months ago, was followed around the shop and made to pay even though she wasn't finished shopping... she had her bank card in her hand.
I am absolutely furious with the situation; her condition is a hidden disability.
I look forward to hearing your response on the matter.
I would like to make a formal complaint that happened at the House of Fraser store in Wolverhampton on the 29th October 2022 around 12pm.
My fiancé was looking for a new foundation and we came across some sale items. We opened the boxes to look at the colour and noticed that the foundation had already been opened and used as there was dry foundation in the pump. The security came over to us and said in an aggressive tone 'You cannot open them, they are unsellable now', to which she explained that they had already been opened. He called over the floor manager and my fiancé had to prove with a random bottle that they had already been used and opened. The security's attitude was unbelievable with the response. My fiancé had to tell the floor manager that she suffers with anxiety and panic attacks and no longer wish to shop there. The situation was blown out of proportion which caused her to have a panic attack in the shop and I had to carry her to the car.
She has been intimidated with the same security man in the shop 4 months ago, was followed around the shop and made to pay even though she wasn't finished shopping... she had her bank card in her hand.
I am absolutely furious with the situation; her condition is a hidden disability.
I look forward to hearing your response on the matter.
كُتب بتاريخ 29 أكتوبر 2022
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
diane f
Lichfield, UK29 مساهمة
يناير 2020
If ever you want good service in solihull go to the restaurant on to top floor at house of Fraser the staff are soooo helpful they make the visit worth while they are so polite and helpful to everyone i would always go there
كُتب بتاريخ 15 يناير 2020
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Matt L
75 مساهمة
الأصدقاء • ديسمبر 2019
I've spoke about HOF many times before but i can't help myself the reception you get from the staff on arrival is so polite and friendly you keep looking behind you thinking has Royality arrived but no this happens every time i go its all the staff from the manager to the service guys and girls the food is great the scones are worth a visit on there own 10 out of 10 its a lesson in how to treat customers its like going back in time the good old days..👍
كُتب بتاريخ 13 ديسمبر 2019
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Emma P
مساهمة
نوفمبر 2019
Went to buy some boots admittedly it was close to closing but i found the pair i wanted and purchased them . There was a member of staff sitting rattling some keys who said we could use the door out onto the carpark . I wasn't too happy about this 1 it was dark and 2 i had my elderly mom with me who is post stroke . I was assured by the staff it was the right entrance as soon as we stepped out the door the manager locked it and walked away . I wish i hadn't listened to them and used the doors downstairs we were scared it was deserted and we were disorientated to say the least . I feel the manager could have let us use the other door she actually was more bothered about her aching feet that her customers well being . Can i just add it was only a few minutes passed 5pm !
كُتب بتاريخ 9 ديسمبر 2019
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
hedgfud
Staffordshire, UK40 مساهمة
أكتوبر 2019
I cannot speak to highly of our experience in the top floor store restaurant. Superb store cooked hot food at two for £12.00 at lunchtime. Superb piping hot Lasagne with assorted vegetables.and chips. And good coffee! The chef to be commended, the manager extremely helpfull. Well done all involved - you deserve to survive and prosper.
كُتب بتاريخ 19 أكتوبر 2019
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
JohnCarter
Halesowen, UK4,971 مساهمة
زوجان • يونيو 2019
Nothing like the old Beatties days. The store used to be great but is now dated with so much empty space that it appears about to close which would be a real shame.
كُتب بتاريخ 25 يونيو 2019
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Do you sell wallpaper at Solihull store
كُتب بتاريخ 12 أغسطس 2018
عرض نتائج 1-2 من أصل 2
*من المحتمل أن تنفد: استنادًا إلى بيانات الحجز على Viator والمعلومات المُقدَّمة من الموفر خلال الأيام الـ 30 الماضية، يبدو أنه من المحتمل أن تنفد هذه التجربة عبر Viator، وهي إحدى شركات Tripadvisor.
هل هذا إدراج منشأتك على Tripadvisor؟
هل تمتلك أو تدير هذه المنشأة؟ اطلب إدراجك مجانًا للرد على التعليقات وتحديث ملفك التعريفي والمزيد.
اطلب إدراجك